Motability Scheme at Stellantis & You Citroen Liverpool

4.7
Rating 4.7
(303 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
77 Mill Lane
Old Swan
Liverpool L13 4EJ
GB
Get directions
Phone Number
Call Stellantis & You Citroen Liverpool on 0151 254 7339
0151 254 7339
0151 254 7339
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sean Rice
  • Arash Mansouriboroujeni
  • Stephen Cable
  • Callum Griffiths
  • Jorge Alcantara
  • Adrish Malik
  • Jack Coldicutt
  • Bobby Brown
  • Samantha Ormesher
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sarah Taylor
  • Claire Andrews
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Stellantis & You Citroen Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Liverpool on 01512547339 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stellantis & You Citroen Liverpool

  • Rating 5.0
    Car was picked up from my home address. Service completed in the garage. Full wash outside and inside of my vehicle. Then dropped back off once complete. Can not fault the service at all. Great service. Lovely man came to collect my car. Stress free service.
  • Rating 5.0
    Excellent
  • Rating 5.0
    Callum was very helpful to the first meeting to collection of the car..
    He made sure we understood everything and nothing seemed to much.
  • Rating 2.0
    Bad customer service
    3 months wait for a
    Problem with the car
    Response from Stellantis & You Citroen Liverpool
    Hello Ian,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the experience you had with our customer service and the delay in addressing the problem with your car. We understand how important it is for our customers to receive timely and efficient service, and it is clear we fell short in your case.

    Please know that we are committed to improving our services and ensuring that such issues are addressed promptly in the future. Your feedback is invaluable in helping us identify areas where we need to improve.

    If there is anything specific you would like to discuss or if there is any way we can assist you further, please do not hesitate to reach out to us directly. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future: stellantisandyouuk@stellantis.com

    Kind regards,

    Stellantis &You UK
  • Rating 5.0
    Callum is a credit to the company he goes above and beyond to help and make sure you are happy with your car
  • Rating 5.0
    Great!!!
  • Rating 5.0
    Great team and perfect communication. Going through the car and how to set it up when we collected the keys really helped.
    Response from Stellantis & You Citroen Liverpool
    Hello Daniel M.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our team and that the communication met your expectations. It's wonderful to know that going through the car setup was helpful for you. We always strive to ensure our customers feel confident and informed when they drive away.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis &You Citroen Liverpool
  • Rating 5.0
    Lovely staff and very quick service
    Response from Stellantis & You Citroen Liverpool
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff lovely and our service quick. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Liverpool.

    Best regards,

    Stellantis &You UK
  • Rating 5.0
    Addy was lovely very helpful sorted everything out for us
    Response from Stellantis & You Citroen Liverpool
    Hello Rose M.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Addy was able to assist you and provide the help you needed. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis &You Citroen Liverpool
  • Rating 5.0
    Very good
    Response from Stellantis & You Citroen Liverpool
    Hello Dyana,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stellantis &You Citroen Liverpool. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stellantis &You Citroen Liverpool Team
  • Rating 5.0
    Serviced my car washed it and cleaned it great service
    Response from Stellantis & You Citroen Liverpool
    Hello Edward,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were pleased with the service and the care we took in washing and cleaning your car. Providing great service is our top priority, and your feedback is truly appreciated. If there's anything more we can do for you in the future, please don't hesitate to let us know. We look forward to serving you again at Stellantis & You Citroen Liverpool.

    Best regards,
    Stellantis &You Uk
  • Rating 5.0
    Excellent customer service. Went above and beyond cleaning car and videoing service. Would recommend to everyone. First class service.
    Response from Stellantis & You Citroen Liverpool
    Dear Samantha,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Stellantis & You Citroen Liverpool. Going above and beyond for our customers is something we strive for, and it's fantastic to know that our efforts, like cleaning your car and providing a video of the service, made a positive impact on your visit.

    Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,

    Stellantis &You UK
  • Rating 5.0
    Excellent customer service .
    Response from Stellantis & You Citroen Liverpool
    Hello Sharyn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Stellantis & You Citroen Liverpool. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Stellantis &You UK
  • Rating 5.0
    Bobby was very helpful and knowledgeable but was not pushy, everything was very quick and straightforward
    Response from Stellantis & You Citroen Liverpool
    Hello Susan,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Bobby was able to assist you in a helpful and knowledgeable manner without being pushy. It's great to know that your experience with us was quick and straightforward. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Stellantis & You Citroen Liverpool. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Callum made the whole experience trouble free. Nothing was too much trouble and he is an asset to the company.
    I am very grateful for all of his help and advice.
    Response from Stellantis & You Citroen Liverpool
    Dear Julia J.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Callum was able to make your experience with us trouble-free and that he provided you with the help and advice you needed. Your kind words about his service are greatly appreciated, and we are proud to have him as part of our team.

    Your satisfaction is our top priority, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Stellantis & You Citroen Liverpool.

    Best regards,

    Stellantis & You Citroen Liverpool
  • Rating 5.0
    Very smooth experience car ready quick very happy
    Response from Stellantis & You Citroen Liverpool
    Hello Edward,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a smooth experience and that your car was ready quickly. Your satisfaction is our top priority, and it's fantastic to know that you are very happy with our service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Liverpool.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Excellent service and polite staff
    Response from Stellantis & You Citroen Liverpool
    Dear Julie,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and found our staff to be polite. Your feedback is incredibly important to us, and it’s always gratifying to know that our efforts are appreciated.

    At Stellantis & You Citroen Liverpool, we strive to provide the best experience possible for all our customers, and your kind words motivate us to maintain and improve our services. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back in the future.

    Warm regards,

    Stellantis &You
  • Rating 5.0
    Brilliant
    Response from Stellantis & You Citroen Liverpool
    Hi Joan G.,

    Thank you so much for your brilliant review! We're thrilled to hear that you had a positive experience with us at Stellantis & You Citroen Liverpool. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Better service this time absolutely spot on and the driver who pick up the car and drop it off was very polite and well mannered
    Response from Stellantis & You Citroen Liverpool
    Hello David,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our service and that our driver made a good impression. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations this time.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Good service
    Response from Stellantis & You Citroen Liverpool
    Hello Andrew,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our service at Stellantis & You Citroen Liverpool. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool

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