Motability Scheme at Stellantis & You Citroen Liverpool

4.7
Rating 4.7
(265 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
77 Mill Lane
Old Swan
Liverpool L13 4EJ
GB
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Phone Number
Call Stellantis & You Citroen Liverpool on 0151 254 7339
0151 254 7339
0151 254 7339
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sean Rice
  • Stephen Conlon
  • Arash Mansouriboroujeni
  • Callum Griffiths
  • Jorge Alcantara
  • Adrish Malik
  • Jack Coldicutt
  • Bobby Brown
  • Neil Marshall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sarah Taylor
  • Claire Andrews
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Citroen Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Liverpool on 01512547339 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You Citroen Liverpool

  • Rating 5.0
    Amazing as always xx
    Response from Stellantis & You Citroen Liverpool
    Hello Wendy,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Stellantis & You Citroen Liverpool. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Very good staff try to help you all the time
    Response from Stellantis & You Citroen Liverpool
    Hello Husam,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our staff at Stellantis & You Citroen Liverpool. Our team is dedicated to providing the best service possible, and it's wonderful to know that their efforts made a difference during your visit. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Brilliant from pick up to drop off thanks
    Response from Stellantis & You Citroen Liverpool
    Hello Neil,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a brilliant experience from pick up to drop off. Providing exceptional service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Liverpool.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Customer service was excellent
  • Rating 1.0
    Poor.
    Response from Stellantis & You Citroen Liverpool
    Dear Laura,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience at Stellantis & You Citroen Liverpool. We strive to provide excellent service to all our customers, and it seems we fell short in your case.

    I would appreciate the opportunity to learn more about your visit and how we can improve. Please feel free to reach out to us on stellantisandyouuk@stellantis.com, so we can address your concerns and work towards a resolution.

    Thank you for bringing this to our attention.

    Best regards,

    Stellantis &You
  • Rating 3.0
    Car was ready after 2 hours or so but seen lad receive it back but far to long calling me up paperwork left on desk me left sitting there
    Response from Stellantis & You Citroen Liverpool
    Hello Thomas,

    Thank you for taking the time to share your feedback with us. We appreciate your patience and are sorry to hear about the delay you experienced during your recent visit. We strive to provide efficient service, and it's clear we fell short in this instance.

    Your comments are valuable to us as they help us improve our processes and ensure a better experience for all our customers. We will address the issues you've mentioned with our team to prevent similar occurrences in the future.

    If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.

    Best regards,

    Stellantis & You Citroen Liverpool
  • Rating 5.0
    It was so good and easy friendly and helpful thank you very much
    Response from Stellantis & You Citroen Liverpool
    Hello Mebarka S.,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our service to be good, easy, friendly, and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    The Gentleman on the service reception was very polite and helpful.
  • Rating 5.0
    Excellent service from start to finish lovely freindly helpful staff that gave me all the information I needed thank you
    Response from Stellantis & You Citroen Liverpool
    Hello Michaela,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service from start to finish and that our staff were friendly and helpful in providing all the information you needed. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Picking up the new car was very easy,Jorge on the mobility desk was very efficient and made sure everything went very smoothly.
    Response from Stellantis & You Citroen Liverpool
    Hi Frances - Thank you for the great review and the feedback on Jorge, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Service all done within time given, excellent
  • Rating 5.0
    Very professional and pleasant
  • Rating 4.0
    They arranged to pick up the car between 9 and 11. This happened and was returned to me at 3.
    Response from Stellantis & You Citroen Liverpool
    Hello Rita,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that the car pick-up and return process went smoothly for you. We strive to provide timely and efficient service, and your positive rating is greatly appreciated.

    If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to let us know. We value your input and look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Service was great. Car immaculate when returned
    Response from Stellantis & You Citroen Liverpool
    Hello Patricia. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Great customer service!
    Response from Stellantis & You Citroen Liverpool
    Hello Peter R - Thank you for taking the time to leave us a review about your visit. Kind regards, Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Great job by Bobby 👍
    Response from Stellantis & You Citroen Liverpool
    Hi James - Thank you for the great review on Bobby! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Excellent professional friendly service
  • Rating 5.0
    Always have a great service lovely staff excellent customer service
    Response from Stellantis & You Citroen Liverpool
    Hi Lynda - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Good service so far happy

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