Motability Scheme at Stellantis & You Citroen Liverpool

4.7
Rating 4.7
(283 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
77 Mill Lane
Old Swan
Liverpool L13 4EJ
GB
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Phone Number
Call Stellantis & You Citroen Liverpool on 0151 254 7339
0151 254 7339
0151 254 7339
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sean Rice
  • Arash Mansouriboroujeni
  • Stephen Cable
  • Callum Griffiths
  • Jorge Alcantara
  • Adrish Malik
  • Jack Coldicutt
  • Bobby Brown
  • Neil Marshall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sarah Taylor
  • Claire Andrews
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Citroen Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Liverpool on 01512547339 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stellantis & You Citroen Liverpool

  • Rating 5.0
    Both people i dealt with were very friendly and helpful. Couldn't have done better.
  • Rating 5.0
    Bobby was brilliant
  • Rating 5.0
    George was so helpful from start to finish, was polite and professional at all times. Thanks for your help.
  • Rating 5.0
    Everything was easy and straight forward. All questions answered and process was fast.
  • Rating 4.0
    Staff friendly
  • Rating 1.0
    Aufull ,, they brought my car back with a puncture,and another tire on tread 2,, my car was brought back in a dangerous condition
    Response from Stellantis & You Citroen Liverpool
    Hello Jason,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had with your vehicle. Ensuring the safety and satisfaction of our customers is our top priority, and it is concerning to hear about the condition in which your car was returned.

    We would like to investigate this matter further to understand what went wrong and how we can rectify the situation. Please feel free to contact us directly on stellantisandyouuk@stellantis.com at your earliest convenience, so we can discuss this in more detail and work towards a resolution.

    Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to make things right for you.

    Kind regards,

    Stellantis &You UK
  • Rating 5.0
    Excellent service and nothing was too much trouble
    Response from Stellantis & You Citroen Liverpool
    Dear Julia J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service and that our team could assist you without any trouble. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    She was very helpful and explained everything in detail also it’s not the first time she has been very helpful.
    Response from Stellantis & You Citroen Liverpool
    Hello Robert,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team member. It's fantastic to know that she was able to assist you effectively and provide detailed explanations. We strive to offer the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Really friendly people was pleased with Sean’s friendly welcome very pleasant and helpful
    Response from Stellantis & You Citroen Liverpool
    Hello Ryan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be really friendly. Providing excellent customer service is a top priority for us at Stellantis & You Citroen Liverpool, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Very thorough and friendly, some of the best customer service I've ever had from any customer facing service in any industry to be honest. When it's time to renew our motability car we will be looking at a Citroën again just because of these guys!
  • Rating 5.0
    Wonderful service from Bobby, so helpful and kept us informed at every stage.
    Response from Stellantis & You Citroen Liverpool
    Hello Daniel F,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with Bobby and that he was able to keep you informed throughout the process. Providing excellent service is our top priority, and it's great to know that Bobby delivered on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Liverpool.

    Best regards,
    The Motability Scheme Team at Stellantis &You Citroen Liverpool.
  • Rating 5.0
    Spot on
    Response from Stellantis & You Citroen Liverpool
    Hello Carol,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service to be spot on! Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Liverpool.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Prefect
    Response from Stellantis & You Citroen Liverpool
    Hello Jayden H,

    Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a great experience with us at Stellantis & You Citroen Liverpool. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool Team.
  • Rating 5.0
    Very helpful every step of the way, thank you!
    Response from Stellantis & You Citroen Liverpool
    Hello Peter,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful every step of the way. At Stellantis & You Citroen Liverpool, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Gorge was amazing dealer linda mc
    Response from Stellantis & You Citroen Liverpool
    Hello Linda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with Gorge at Stellantis & You Citroen Liverpool. Your feedback is incredibly valuable to us, and it’s fantastic to know that our team met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Excellent 10/10
    Response from Stellantis & You Citroen Liverpool
    Hello James,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Stellantis & You Citroen Liverpool. Your perfect 10/10 rating truly means a lot to our team, and it’s wonderful to know that our efforts in providing top-notch service are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Stellantis & You Citroen Liverpool
  • Rating 5.0
    Brilliant
    Response from Stellantis & You Citroen Liverpool
    Hello Nathan D,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Stellantis & You Citroen Liverpool. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Sales man war very good and help full love the car but think i picked the wrong one as struggling with my wheel chair but as l said very good place to go would recommend them to my friends
    Response from Stellantis & You Citroen Liverpool
    Hello Kenneth D,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to assist you effectively. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool.
  • Rating 5.0
    Amazing as always xx
    Response from Stellantis & You Citroen Liverpool
    Hello Wendy,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Stellantis & You Citroen Liverpool. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool
  • Rating 5.0
    Very good staff try to help you all the time
    Response from Stellantis & You Citroen Liverpool
    Hello Husam,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our staff at Stellantis & You Citroen Liverpool. Our team is dedicated to providing the best service possible, and it's wonderful to know that their efforts made a difference during your visit. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Liverpool

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