Motability Scheme at Renault Retail Group Renault Liverpool

4.8
Rating 4.8
(311 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Sefton Street
Toxteth
Liverpool L8 6PZ
GB
Phone Number
Call Renault Retail Group Renault Liverpool on 0151 790 0074
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Hensley
  • Ellie Huntington
  • Brian Rowan
  • David Kirkby
  • David Groves
  • Benjamin Donegan
  • Ian Billing
  • Christian Whiting
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Andrea Williams
  • Lewis Beaver
  • Nicola Bleasdale
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Liverpool on 01517900074 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Liverpool

  • Rating 5.0
    Fantastic service, so easy, dealer very friendly
    Response from Renault Retail Group Renault Liverpool
    Hello Janet, thank you for your feedback! We're thrilled to hear that you had a fantastic experience with our friendly team at Liverpool. If you need any further assistance or have any questions, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Very nice and welcoming explained everything
    Response from Renault Retail Group Renault Liverpool
    Hello Joan, thank you for your feedback! We're glad to hear that you found our service at Liverpool nice and welcoming, and that everything was explained clearly. If you have any more questions or need further assistance, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Everything was first class
    Response from Renault Retail Group Renault Liverpool
    Hello Janet, thank you for your feedback! We're delighted to hear that everything was first class during your visit to our Liverpool dealership. If you need any further assistance or have any questions, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Brilliant, Ben couldn’t of done anymore he was great,
    a truly easy hand over
    Response from Renault Retail Group Renault Liverpool
    Hello Francis, thank you for your feedback! We're thrilled to hear that Ben provided such a great and easy handover experience. Your satisfaction is our priority, and we’re glad Ben could make it a smooth process. If you need any further assistance, please feel free to reach out. Enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Steve has been excellent throughout, very knowledgeable very easy going no pressure to buy whatsoever.
    Would highly recommend using Steve at Renault Liverpool great around service/experience
    Response from Renault Retail Group Renault Liverpool
    Hello Iain, thank you for your fantastic feedback! We're thrilled to hear that Steve provided excellent, knowledgeable, and pressure-free service. Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Very helpful & recomend to everyone
    Response from Renault Retail Group Renault Liverpool
    Hello Pamela, thank you for your feedback! We're glad to hear that you found our team at Liverpool very helpful. If there's anything specific you'd like to share about your experience or if there's anything more we can do for you, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Good service
    Response from Renault Retail Group Renault Liverpool
    Hello Shea, thank you for your feedback! We're glad to hear that you received good service. If there's anything specific you'd like to share about your experience or if there's more we can do to assist you, please feel free to let us know. Kind regards, Adam.
  • Rating 4.0
    Cool
    Response from Renault Retail Group Renault Liverpool
    Hello Terry, thank you for sharing your positive experience with our Liverpool dealership! Kind regards, Adam.
  • Rating 5.0
    Helpful and knowledgeable about their products. Lovely environment to be in.
    Response from Renault Retail Group Renault Liverpool
    Hello Colin, thank you for your positive comments! We're delighted to hear that our team was helpful and knowledgeable about our products. Creating a lovely environment for our customers is important to us, and we're glad you enjoyed your time with us. If you have any further feedback or if there's anything else we can assist you with, please let us know. Kind regards, Adam.
  • Rating 5.0
    Fantastic salesman and all round atmosphere in the place.
    Response from Renault Retail Group Renault Liverpool
    Hello Anne, thank you for your feedback! We're thrilled to hear that you had a fantastic experience with our team at Liverpool and enjoyed the overall atmosphere. If you have any more comments or need further assistance, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Very polite & explained everything in detail
    Response from Renault Retail Group Renault Liverpool
    Hello Kevin, thank you for your feedback! We're glad to hear that you found our team very polite and appreciated their detailed explanations. If there's anything more we can do for you or if you have any further questions, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Very kind polite.
    Nothing touch for them
    They answer any questions I might have



    Response from Renault Retail Group Renault Liverpool
    Hello Irene, we're delighted to hear that you found our team at Liverpool very kind and polite, and that they were able to answer all your questions thoroughly. Providing excellent customer service is our priority, and we're glad you had such a positive experience with us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Excellent service from all the staff at Renault Liverpool from the start of new car application to the collection of new car.
    Response from Renault Retail Group Renault Liverpool
    Hello John, thank you for your feedback! We're thrilled to hear that you received excellent service from all the team at Renault Liverpool, from the start of your new car application to the collection of your new car. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're here to help and ensure you continue to have a great experience with us. Enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Provided all the information I needed regarding the service and recall. Kept me upto date with what was going on.
    Response from Renault Retail Group Renault Liverpool
    Hello Melanie, thank you for your feedback! We're glad to hear that you received all the information you needed regarding the service and recall, and that you were kept up to date with the progress. Providing clear and timely communication is important to us, and we're pleased that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Great experience.
    Response from Renault Retail Group Renault Liverpool
    Hello Julie, thank you for taking the time to rate our Liverpool dealership five-stars and the kind comment on the great experience you had during your visit! Many thanks, Adam.
  • Rating 5.0
    Great service
    Response from Renault Retail Group Renault Liverpool
    Hello Anthony, thank you for taking the time to rate our Liverpool dealership five-stars and the kind comment on the great service you received from the team! Many thanks, Adam.
  • Rating 5.0
    Exerlent
    Response from Renault Retail Group Renault Liverpool
    Hello Alfred, thank you for taking the time to rate our Liverpool dealership five-stars, and the kind comment on the excellent service you received from the team! Many thanks, Adam.
  • Rating 5.0
    We went to Renault to order our new car, the sales person was very helpful, kept us in the hoop and overall was a pleasant experience
    Response from Renault Retail Group Renault Liverpool
    Hello Oliver, thank you for sharing your experience! We're glad to hear that your visit to Liverpool to order your new car was pleasant and that our colleague was very helpful, keeping you informed throughout the process. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Absolute joy great representatives very friendly efficient with coffee and chocolate on tap x
    Response from Renault Retail Group Renault Liverpool
    Hello Joyce, thank you for your five-star review! We're thrilled to hear that you had an absolute joy of an experience with our team at Liverpool. It's wonderful to know they were friendly, efficient, and even had coffee and chocolate on tap for you. If there's anything else we can do for you, please don't hesitate to reach out. Enjoy your day! Kind regards, Adam.
  • Rating 5.0
    Absolutely brilliant handover video was very impressive ,

    Highly recommend fantastic customer service

    Response from Renault Retail Group Renault Liverpool
    Hello Charles, thank you for your feedback! We're thrilled to hear that you found the handover video impressive and that you had a fantastic experience with our customer service. We strive to provide a five-star experience for all our customers. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your new car! Kind regards, Adam.

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