Motability Scheme at RRG Renault Liverpool

4.8
Rating 4.8
(264 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Sefton Street
Toxteth
Liverpool L8 6PZ
GB
Phone Number
Call RRG Renault Liverpool on 0151 790 0074
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Hensley
  • Ellie Huntington
  • Brian Rowan
  • David Kirkby
  • David Groves
  • Benjamin Donegan
  • Jill Staniforth
  • Ian Billing
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Andrea Williams
  • Dianne Sims
  • Lewis Beaver
  • Nicola Bleasdale
We recommend calling and booking an appointment before visiting.
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Accessibility features at RRG Renault Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to RRG Renault Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

RRG Renault Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact RRG Renault Liverpool on 01517900074 to make an appointment with our Motability specialist.

Reviews at RRG Renault Liverpool

  • Rating 5.0
    Steven welcomed me and my wife made us feel comfortable. Helped us out with every step
  • Rating 5.0
    Excellent customer service, knowledge was excellent and wasn't pressurised into a decision.
    Response from RRG Renault Liverpool
    Hi Victoria, thank you for sharing your positive experience with us! We're thrilled to hear that you received excellent customer service at our Liverpool dealership, and that our team's knowledge was helpful. We're also glad to hear that you didn't feel pressured into making a decision, as we believe in providing a comfortable and informative experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Brilliant as usual. Car picked up as scheduled. Video sent showing health checks. Car returned to my address. Excellent service.
    Response from RRG Renault Liverpool
    Hi Tracie, we're delighted to hear about your brilliant experience with our team at Liverpool! Thank you for sharing your positive feedback, and we're glad everything went smoothly with the scheduled pick-up, health checks, and return of your car to your address. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Very helpful, polite and friendly staff
    Response from RRG Renault Liverpool
    Hi Shelly, we're thrilled to hear about your positive experience with our team at Liverpool! Thank you for highlighting their helpfulness, politeness, and friendliness. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Polite friendly hopeful
    Explain all questions
    Response from RRG Renault Liverpool
    Hi Glynn, thank you for sharing your experience! We're delighted to hear that our team at Liverpool was polite, friendly, and helpful, and that they took the time to explain everything thoroughly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Exceptional experience so far. Ellie has been amazing, she has made my buying experience easy and efficient. Ellie is very knowledgeable, professional, and warm personality and smile.
    Response from RRG Renault Liverpool
    Hi Marvin, we're thrilled to hear about your exceptional experience with Ellie at our Liverpool dealership! Thank you for highlighting her outstanding professionalism, warmth, and expertise, which made your buying process easy and efficient. If you need any further assistance, don't hesitate to reach out. Kind regards, Adam.
  • Rating 4.0
    Dealership struggled to log in to the motability system
    This delayed the process which otherwise would’ve been very fast
    Response from RRG Renault Liverpool
    Hi Charlotte, thank you for taking the time to rate and share your feedback with our Liverpool dealership. We're sorry to hear about the issues you experienced with delays during your visit. We'll be sure to pass your feedback onto the management team for review. If there's anything else we can do for you in the future, please don't hesitate to reach out and we'll be glad to help. Kind regards, Adam.
  • Rating 5.0
    Really enjoyable experience from start to finish.
    Response from RRG Renault Liverpool
    Hi Angela, we're thrilled to hear that you had a really enjoyable experience with us from start to finish at our Liverpool dealership! Providing a seamless and pleasant journey is our goal, and we're delighted that we could meet your expectations. Thanks for the five-star rating too! Kind regards, Adam.
  • Rating 5.0
    Excellent person dealing with my purchase very professional, friendly and helpful.
    Response from RRG Renault Liverpool
    Hi Karen, it's great to hear that you had an excellent experience with our colleague at Liverpool, assisting you with your purchase. If you have any further feedback or need assistance with anything else, feel free to let us know! Kind regards, Adam.
  • Rating 5.0
    My experience was excellent
    Response from RRG Renault Liverpool
    Hi John, we're delighted to hear that you had an excellent experience at our Liverpool dealership! If you have any further comments or need assistance in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Greaf experience, stood 2 minutes waiting then sales manager Steve Hensley spoke to me, showed me the car, organised a test drive and processed the order himself
    I felt very well treated and his and the receptionists manner could not have been friendlier
    Response from RRG Renault Liverpool
    Hi Philip, we're thrilled to hear about your positive experience with us at our Liverpool dealership! Thank you for highlighting Steve's exceptional service and the warm reception you received. We strive to ensure every customer feels valued and well-treated throughout their journey with us. Kind regards, Adam.
  • Rating 5.0
    +++++
    Response from RRG Renault Liverpool
    Hi Nikola, thank you for taking the time to rate our Liverpool dealership five-stars! Kind regards, Adam.
  • Rating 5.0
    Really helpful and friendly. Very knowledgable about setting the car up. Done in no time 👍🏻
    Response from RRG Renault Liverpool
    Hello Jacob, we're delighted to hear about your positive experience with the team at our Liverpool dealership! It's great to know that our team was helpful, friendly, and efficient in setting up your car. If you have any more questions or need further assistance, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Ben was amazing from the first time we met him right up to the handover of the new car. So helpful and kept us posted with any updates right throughout.
    Response from RRG Renault Liverpool
    Hello Bethanie, it's wonderful to hear about your positive experience with Ben at our Liverpool dealership! We're thrilled that he provided excellent service from your first meeting to the handover of the new car. Keeping you informed and being helpful throughout the process is a priority for us. If you ever have more questions or need assistance in the future, feel free to reach out. We hope you enjoy many great journeys in your new car! Kind regards, Adam.
  • Rating 5.0
    Helpful and respectful
    Response from RRG Renault Liverpool
    Hi Nikola, thank you for your five-star feedback! We're glad to hear that you found our team at Liverpool helpful and respectful. If there's anything specific you'd like to share or if you have further needs in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Really good experience, Steve did everything he could to get me on the road as soon as.possible.
    Top bloke
    Response from RRG Renault Liverpool
    Hi Jevon, we're delighted to hear about your really good experience at our Liverpool dealership, and it's great to know that Steve went above and beyond to get you on the road as soon as possible. Thank you for sharing your positive feedback, and if there's anything else we can assist you with in the future, feel free to let us know. Safe travels! Kind regards, Adam.
  • Rating 5.0
    Steve at the Renault dealership explained everything in amazing detail and had my perfect car ordered within less than 40 mins while also letting me see a similar one so I knew I was picking the right one just a great experience overall
    Response from RRG Renault Liverpool
    Hi Macy, that's wonderful to hear about your positive experience with Steve at our Liverpool dealership! It's crucial to have a salesperson who takes the time to explain everything thoroughly and helps you find the perfect car. If you have any more questions or if there's anything else we can assist you with, feel free to let us know. Enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Great experience courtesy car ready fot me the man eho dealt with me was great .
    Response from RRG Renault Liverpool
    Hello Lilian, it's wonderful to hear that you had a great experience at our Liverpool dealership, and that the courtesy car was ready for you. If you have any more feedback or if there's anything else you'd like to share about your experience, feel free to let us know. Have a great day! Kind regards, Adam.
  • Rating 5.0
    Excellent from start to finish
    Response from RRG Renault Liverpool
    Hi Colette, we're glad to hear that your experience with Renault Liverpool has been excellent from start to finish. If you have any specific feedback or details you'd like to share about your experience, feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Great service. Steve was a great help too.
    Response from RRG Renault Liverpool
    Hi Lewis, we're glad to hear that you received great service at our Liverpool dealership, and that Steve was a great help. If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. Kind regards, Adam.

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