Motability Scheme at Renault Retail Group Dacia Liverpool

4.9
Rating 4.9
(46 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Sefton Street
Liverpool L8 6PZ
GB
Phone Number
Call Renault Retail Group Dacia Liverpool on 0151 790 8257
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Hensley
  • Ellie Huntington
  • David Kirkby
  • David Groves
  • Benjamin Donegan
  • Ian Billing
  • Christian Whiting
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Andrea Williams
  • Nicola Bleasdale
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Dacia Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Dacia Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Dacia Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Dacia Liverpool on 01517908257 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Dacia Liverpool

  • Rating 5.0
    Very smooth and professional service . Very understanding about my availability and mobility collecting the car too (car is for son’s needs but I am heavily pregnant so understanding for all the family!) .
  • Rating 5.0
    .
    Response from Renault Retail Group Dacia Liverpool
    Hello Koban, thank you for taking the time to rate our Liverpool dealership five-stars! Best wishes, Adam.
  • Rating 5.0
    Amazing
    Response from Renault Retail Group Dacia Liverpool
    Thank you for your feedback! We're glad to hear you had a great experience. Best Wishes, Adam.
  • Rating 5.0
    Besides having to wait for over an hour after my pick up time, everything else was ok.
    Response from Renault Retail Group Dacia Liverpool
    Hello Charlotte, thank you for your feedback. We’re glad to hear that everything else went well, but we apologise for the wait you experienced. We'll ensure to pass your comments onto the management team for review. Best wishes, Adam.
  • Rating 5.0
    Ian Billing dealt with me throughout and made sure I had regular updates. He also gave me a very detailed overview of how to get the most out of my new car.

    5 star service and thanks again to Ian for making this a great experience.

    Response from Renault Retail Group Dacia Liverpool
    Hello Gary, thank you for your wonderful feedback! We're thrilled to hear that Ian provided you with regular updates and a detailed overview of your new car. Your 5-star rating and kind words are appreciated. Best wishes, Adam.
  • Rating 5.0
    Good staff friendly staff.
    Response from Renault Retail Group Dacia Liverpool
    Hello Paul, thank you for your feedback. We're glad to hear that you found our team at Liverpool to be friendly and helpful. We look forward to seeing you again soon! Best Wishes, Adam
  • Rating 5.0
    Outstanding service
    Response from Renault Retail Group Dacia Liverpool
    Hello Mollie, thank you for your five-star feedback. We're thrilled to hear that you experienced outstanding service. We look forward to assisting you again in the future! Best Wishes, Adam
  • Rating 5.0
    Proffessional and very understanding
    Response from Renault Retail Group Dacia Liverpool
    Hello Nora, thank you for your feedback. We're pleased to hear that you found our team professional and understanding. We appreciate your support! Best wishes, Adam.
  • Rating 4.0
    Very good
    Response from Renault Retail Group Dacia Liverpool
    Hello Stephen, thank you! We're glad to hear you had a very good experience. If you need anything else, just let us know. Best wishes, Adam.
  • Rating 4.0
    Staff member who arranged meeting before 5pm had left by 4:30, but a colleague took over and was wonderful and informative.

    Looking at a couple of weeks before car is ready which is understandable.
    Response from Renault Retail Group Dacia Liverpool
    Hello Jude, thank you for your understanding and feedback! We’re glad to hear that despite the initial staff member leaving early, a colleague stepped in and provided wonderful and informative service. We appreciate your patience as we prepare your car. Best wishes, Adam.
  • Rating 5.0
    The dealer Ian was excellent he explained where everything was and how it worked.
    I was very pleased with the service throughout and the handover was excellent
    Response from Renault Retail Group Dacia Liverpool
    Hello Mary, thank you for your feedback. We’re glad to hear that Ian provided excellent service and made the handover smooth and informative. We appreciate your kind words. Best wishes, Adam.
  • Rating 5.0
    Very friendly and helpful would definitely recommend and go back next time.
    Response from Renault Retail Group Dacia Liverpool
    Hello Carole, thank you for your feedback. We’re pleased to hear that you found our team at Liverpool friendly and helpful, and that you would recommend us. We look forward to seeing you again next time. Best wishes, Adam.
  • Rating 5.0
    Very polite and helpful đź’Żwould recommend Renault Retail Group.
    Response from Renault Retail Group Dacia Liverpool
    Hello Ayesha, thank you for your kind words. We’re delighted to hear that you found our team polite and helpful. We appreciate your recommendation and look forward to seeing you again. Best wishes, Adam.
  • Rating 5.0
    Great customer service .
    Response from Renault Retail Group Dacia Liverpool
    Hello Poppy, thank you for your feedback. We're delighted to hear that you experienced great customer service at our Liverpool dealership. If you need any further assistance, we're here to help. Kind regards, Adam.
  • Rating 5.0
    Everything was handled really well, super professional and very polite
    Response from Renault Retail Group Dacia Liverpool
    Hello Sarah, thank you for your feedback! We’re pleased to hear that everything was handled professionally and politely. If you have any more questions or need further assistance, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    The dealer was extremely knowledgeable and was kind and thoughtful throughout.

    Response from Renault Retail Group Dacia Liverpool
    Hello Thomas, thank you for your feedback! We're glad to hear that our team at Liverpool were extremely knowledgeable and provided kind and thoughtful service throughout your experience. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Excellent service, Ellie was really helpful and went over all my questions In full
    Response from Renault Retail Group Dacia Liverpool
    Hello Sarah, thank you for your feedback! We're thrilled to hear that Ellie provided excellent service and addressed all your questions thoroughly. We'll make sure to pass along your kind words to her. If there's anything else you need assistance with or if you have more questions in the future, please don't hesitate to reach out. Enjoy your day! Kind regards, Adam.
  • Rating 5.0
    Steve was really helpful with our notability car from start to finish
    Response from Renault Retail Group Dacia Liverpool
    Hello Abigail, thank you for your feedback! We're glad to hear that Steve at our Liverpool dealership was really helpful throughout your car-buying experience. If you have any more comments or need further assistance, please feel free to reach out. Enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Quick and straightforward to order a vehicle with on motorbility
    Response from Renault Retail Group Dacia Liverpool
    Hello Heidi, thank you for your feedback! We're pleased to hear that your experience in ordering a vehicle on Motability was quick and straightforward. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Process was very simple and very accommodating
    Response from Renault Retail Group Dacia Liverpool
    Hello Donna, we're pleased to hear that your experience at our Liverpool dealership was straightforward and accommodating. If you have any more feedback or need further assistance, please don't hesitate to let us know. Kind regards, Adam.

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