Motability Scheme at Stoneacre Nissan Liverpool

Motability Scheme at Stoneacre Nissan Liverpool

4.8
Rating 4.8
(74 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 12:30 - 17:30 10:30 - 16:00
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Contact information

Address
Sefton Street
Toxteth
Liverpool L8 5SN
GB
Get directions
Phone Number
Call Stoneacre Nissan Liverpool on 0151 391 6862
0151 391 6862
0151 391 6862
Website

Visit dealer website

Email

sales.liverpool@stoneacre.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 12:30 - 17:30 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday12:30 - 17:30
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Brian Rowan
  • David Kirkby
  • Reece Robertson
  • Adam Irving
  • Christopher Davison
  • Martin Simon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday10:30 - 12:30
SundayClosed

Motability service specialists:

  • Stefanie Mercer
  • Elise Walsh
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Nissan Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Nissan Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Nissan Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Nissan Liverpool on 01513916862 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Stoneacre Nissan Liverpool

  • Rating 5.0
    Excellent
    Response from Stoneacre Nissan Liverpool
    Hello Colin,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Nissan Liverpool. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 4.0
    Brian was great as were the reception staff, I look forward to working with them. I hope that the service team are as good.
    Only two negative points, access to get to and through the entrance was very chaotic, one of your external employees was very helpful. I am a very physically unable motability client. And the huge door, just as well someone was available to hold it open for me.!!!!
    Response from Stoneacre Nissan Liverpool
    Dear Jonathan,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Brian and our reception staff made a positive impression on you, and we look forward to continuing to work with you.

    We sincerely apologize for the inconvenience you experienced with the entrance access and the door. Your feedback is invaluable, and we are committed to improving the accessibility of our facilities to better serve all our customers. We will address these concerns with our team to ensure a more seamless experience in the future.

    Thank you once again for your review and for choosing the Motability Scheme at Stoneacre Nissan Liverpool. If there's anything else we can do to assist you, please don't hesitate to reach out.

    Best regards,
    Stoneacre Nissan Liverpool
  • Rating 5.0
    Brilliant customer service, quick turn around, the dealer Brian stayed in touch every step of the way and was so helpful. Couldn't ask for more.
    Response from Stoneacre Nissan Liverpool
    Hi Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a brilliant experience with our customer service and that Brian was able to assist you every step of the way. It's fantastic to know that we met your expectations and provided the quick turnaround you needed. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Great helpful staff, talked me through everything and even the after care with a small scratch I found upon inspection has been dealt with rapidly . Can’t thank Brian and the staff enough for all their help in finding the correct car
    Response from Stoneacre Nissan Liverpool
    Hello Ava,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Stoneacre Nissan Liverpool. Brian and the rest of our staff are dedicated to providing exceptional service, and it’s fantastic to know that they were able to assist you in finding the right car and address the scratch quickly.

    Your kind words are greatly appreciated and serve as a great motivation for us to continue delivering the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Amazing the best gentleman by far Brian was just fantastic
    Response from Stoneacre Nissan Liverpool
    Hello Joanne,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Brian at Stoneacre Nissan Liverpool. It's fantastic to know he made such a great impression. Your feedback means a lot to us, and we're delighted to have been able to assist you with your mobility needs. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Very helpful and found the car that suited me best
    Response from Stoneacre Nissan Liverpool
    Hello Ava,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that we were able to assist you in finding the car that suited you best. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Nissan Liverpool.

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Liverpool
  • Rating 5.0
    Great customer service and friendly
    Response from Stoneacre Nissan Liverpool
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service team and found them to be friendly. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again at Stoneacre Nissan Liverpool.

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Liverpool
  • Rating 5.0

    Martin was very helpful and everything was done quickly and precisely. Was there only about 20 minutes. We had a test drive of the car and all was explained. We had a very warm welcome and couldn’t fault anything
    Response from Stoneacre Nissan Liverpool
    Dear Colette,

    Thank you so much for taking the time to share your experience with us at Stoneacre Nissan Liverpool. We are thrilled to hear that Martin was able to assist you efficiently and that you felt welcomed during your visit. It's wonderful to know that everything was explained clearly and that you had a positive test drive experience.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback. We look forward to serving you again.

    Best regards,

    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Excellent service
    Response from Stoneacre Nissan Liverpool
    Hello Stephen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Stoneacre Nissan Liverpool. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Great service from Brian
    Response from Stoneacre Nissan Liverpool
    Hello Natalie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you received great service from Brian. Our team at Stoneacre Nissan Liverpool is dedicated to providing exceptional service, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Liverpool
  • Rating 5.0
    Superb experience , Brian explained everything clearly and was very helpful
    Response from Stoneacre Nissan Liverpool
    Hello Robert,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a superb experience at Stoneacre Nissan Liverpool. It's wonderful to know that Brian was able to explain everything clearly and provide the helpful service you deserve. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Excellent customer service from Brian, thank you
    Response from Stoneacre Nissan Liverpool
    Hello Isabelle,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received excellent customer service from Brian. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Very efficient,easygoing and polite could not possibly have a better experience
    Response from Stoneacre Nissan Liverpool
    Dear Karen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our service efficient, easygoing, and polite. It’s always our aim to provide the best possible experience for our customers, and your kind words affirm that we are on the right track.

    We truly appreciate your 5-star rating and are delighted to have met your expectations. If there is anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Liverpool
  • Rating 5.0
    Great Brian made it all seemless
    Response from Stoneacre Nissan Liverpool
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Brian was able to make your experience seamless. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Nissan Liverpool.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Absolutely amazing experience. Would recommend Martin everytime-he was full of information and from the beginning he put us at ease. The whole process was faultless and made easy, no question was too much and we walked away with the car we wanted. Highly recommend going here for a car. Thank you Martin ….. M&M
    Response from Stoneacre Nissan Liverpool
    Dear Micheal,

    Thank you so much for taking the time to share your wonderful experience with us at Stoneacre Nissan Liverpool. We are thrilled to hear that Martin was able to provide you with such an informative and seamless experience. It's fantastic to know that you felt at ease throughout the process and that you drove away with the car you wanted.

    Your recommendation means a lot to us, and we are delighted that Martin made such a positive impression. We strive to deliver exceptional service to all our customers, and your feedback is a great testament to our efforts.

    Thank you once again for your kind words and for choosing us for your mobility needs. We look forward to welcoming you back in the future.

    Best regards,

    Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Very good
    Response from Stoneacre Nissan Liverpool
    Hello Steven,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Stoneacre Nissan Liverpool. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Great customer service
    Response from Stoneacre Nissan Liverpool
    Hello Terence,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at Stoneacre Nissan Liverpool. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Brian was so calm and helpful very knowledgeable too.
    Response from Stoneacre Nissan Liverpool
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Brian was able to assist you in a calm and helpful manner. His knowledge and dedication to providing excellent service are qualities we truly value at Stoneacre Nissan Liverpool. Your feedback is greatly appreciated, and it motivates us to continue delivering the best experience possible for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 3.0
    Basic driving explain
    Response from Stoneacre Nissan Liverpool
    Dear Devi,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are always looking for ways to improve our services. We're sorry to hear that your experience with the driving explanation did not fully meet your expectations. Your feedback is invaluable, and we would love to understand more about how we can enhance our service. Please feel free to reach out to us directly if you have any specific suggestions or if there's anything else we can assist you with. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 4.0
    First class service and very well informed about my options
    Response from Stoneacre Nissan Liverpool
    Hello Thomas,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you received first-class service and found our team well-informed about your options. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for our customers. If there's anything more we can do to earn that fifth star, please don't hesitate to let us know. We look forward to assisting you again in the future.

    Best regards,
    The Stoneacre Nissan Liverpool Team

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