Motability Scheme at Stoneacre Nissan Liverpool

Motability Scheme at Stoneacre Nissan Liverpool

4.9
Rating 4.9
(91 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 12:30 - 17:30 10:30 - 16:00

Contact information

Address
Sefton Street
Toxteth
Liverpool L8 5SN
GB
Phone Number
Call Stoneacre Nissan Liverpool on 0151 391 6862
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 12:30 - 17:30 10:30 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday12:30 - 17:30
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Brian Rowan
  • Reece Robertson
  • Adam Irving
  • Christopher Davison
  • Martin Simon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday10:30 - 12:30
SundayClosed

Motability service specialists:

  • Stefanie Mercer
  • Elise Walsh
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Nissan Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Nissan Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Nissan Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Nissan Liverpool on 01513916862 to make an appointment with our Motability Scheme specialist.

Reviews at Stoneacre Nissan Liverpool

  • Rating 5.0
    Great customer service. Brian explained everything and also very helpful
    Response from Stoneacre Nissan Liverpool
    Dear Jacqueline,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at Stoneacre Nissan Liverpool. Brian will be delighted to know that his efforts to explain everything clearly and provide helpful assistance made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and we are committed to maintaining the high standards that you experienced. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Martin was very helpful and nothing was too much trouble. I would highly recommend seeking him out for any advice you might need. He kept in regular contact during the time I bought a car and afterwards too. Very happy :0)
  • Rating 5.0
    Great service
    Response from Stoneacre Nissan Liverpool
    Hello Rashied,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with our service at Stoneacre Nissan Liverpool. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Everything went very smoothly,Adam was very understanding about what we required,we got the car that is suitable for our needs,
    Response from Stoneacre Nissan Liverpool
    Dear Pauline,

    Thank you so much for taking the time to share your experience with us at Stoneacre Nissan Liverpool. We are thrilled to hear that everything went smoothly and that Adam was able to understand and meet your requirements. It's wonderful to know that you found a car that suits your needs perfectly.

    Your feedback is incredibly valuable to us, and your kind words motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Fantastic from start to finish. Really easy experience
    Response from Stoneacre Nissan Liverpool
    Dear Gillian,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us from start to finish. Our team at Stoneacre Nissan Liverpool is dedicated to making the process as easy and enjoyable as possible for our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Very nice and caring gave me all the answers to my questions he couldn’t of been any better
    Response from Stoneacre Nissan Liverpool
    Dear Donna,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Stoneacre Nissan Liverpool. Our team strives to provide the best service possible, and it’s great to know that we were able to meet your expectations. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Brilliant customer service, good communication and knowledge
    Response from Stoneacre Nissan Liverpool
    Dear Alicia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service and that our team's communication and knowledge met your expectations. At Stoneacre Nissan Liverpool, we strive to provide the best service possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Great customer service
    Response from Stoneacre Nissan Liverpool
    Hello Jay,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at Stoneacre Nissan Liverpool. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Excellent experience, friendly, very professional.
    Response from Stoneacre Nissan Liverpool
    Dear Patricia,

    Thank you so much for taking the time to share your experience with us at Stoneacre Nissan Liverpool. We are thrilled to hear that you had an excellent experience and found our team to be friendly and professional. Your positive feedback is greatly appreciated and serves as a wonderful encouragement for our staff.

    We are committed to providing the best service possible, and it's rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Absolutely marvellous always is his name is Brian and always has everything all ready for me and has done over the years he really is amazing
    Response from Stoneacre Nissan Liverpool
    Dear Kathleen,

    Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Brian over the years. It's fantastic to know that he consistently provides you with excellent service and has everything ready for you. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Liverpool
  • Rating 5.0
    Absolutely great couldn’t be better
    Response from Stoneacre Nissan Liverpool
    Hello Catherine,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Stoneacre Nissan Liverpool. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Fabulous, was a lovely experience
    Very knowledgable rep.
    Would recommend to anyone.
    Response from Stoneacre Nissan Liverpool
    Hello Patricia,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous experience with us at Stoneacre Nissan Liverpool. It's great to know that our representative was able to assist you with their knowledge and make your visit enjoyable. Your recommendation means a lot to us, and we truly appreciate your kind words.

    If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Martin was a massive help. Extremely friendly knowledgeable great service. Thanks a lot.
    Response from Stoneacre Nissan Liverpool
    Hello Stephen,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Martin was able to provide you with the friendly and knowledgeable service you deserve. Your feedback is incredibly valuable to us, and we're delighted that you had a great experience at Stoneacre Nissan Liverpool. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Brian was very friendly and informative. Even made me a cup of tea.
    Response from Stoneacre Nissan Liverpool
    Hello Lyndsey,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Brian was able to provide you with a friendly and informative experience during your visit. It's the little things, like a cup of tea, that can make all the difference, and we're glad you appreciated it. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Nissan Liverpool in the future!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Brian who dealt h with my vehicle application from start to finish was an absolute pleasure to work with. Was available for any queries at all stages and also assisted in having what was my current lease extended to fit in with my collection date availability. 10/10 👍
    Response from Stoneacre Nissan Liverpool
    Hello William,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Brian provided you with exceptional service throughout your vehicle application process. It's great to know that he was able to assist with your queries and help extend your current lease to accommodate your collection date.

    Your kind words and perfect rating mean a lot to us, and we are delighted that you had such a positive experience with the Motability Scheme at Stoneacre Nissan Liverpool. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    Good communication and service
    Response from Stoneacre Nissan Liverpool
    Dear Alison,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the communication and service you received at Stoneacre Nissan Liverpool. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 5.0
    I would like to thank Brian for the ease in sorting my mobility car he explained every thing and made it a memorable experience. Can’t thank him enough. 5 Star experience.
    Response from Stoneacre Nissan Liverpool
    Dear Pamela,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your 5-star experience with Brian and how he made the process of sorting your mobility car both easy and memorable. Your kind words truly mean a lot to us and will certainly be shared with Brian and the entire team.

    At Stoneacre Nissan Liverpool, we strive to provide exceptional service to all our customers, and it's incredibly rewarding to know that we succeeded in making your experience a positive one. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review.

    Best regards,
    Stoneacre Nissan Liverpool
  • Rating 5.0
    Excellent
    Response from Stoneacre Nissan Liverpool
    Hello Colin,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Nissan Liverpool. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Liverpool Team
  • Rating 4.0
    Brian was great as were the reception staff, I look forward to working with them. I hope that the service team are as good.
    Only two negative points, access to get to and through the entrance was very chaotic, one of your external employees was very helpful. I am a very physically unable motability client. And the huge door, just as well someone was available to hold it open for me.!!!!
    Response from Stoneacre Nissan Liverpool
    Dear Jonathan,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Brian and our reception staff made a positive impression on you, and we look forward to continuing to work with you.

    We sincerely apologize for the inconvenience you experienced with the entrance access and the door. Your feedback is invaluable, and we are committed to improving the accessibility of our facilities to better serve all our customers. We will address these concerns with our team to ensure a more seamless experience in the future.

    Thank you once again for your review and for choosing the Motability Scheme at Stoneacre Nissan Liverpool. If there's anything else we can do to assist you, please don't hesitate to reach out.

    Best regards,
    Stoneacre Nissan Liverpool
  • Rating 5.0
    Brilliant customer service, quick turn around, the dealer Brian stayed in touch every step of the way and was so helpful. Couldn't ask for more.
    Response from Stoneacre Nissan Liverpool
    Hi Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a brilliant experience with our customer service and that Brian was able to assist you every step of the way. It's fantastic to know that we met your expectations and provided the quick turnaround you needed. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Nissan Liverpool Team

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