Motability Scheme at Group 1 Volkswagen Van Centre Manchester

4.7
Rating 4.7
(51 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today

Contact information

Address
Village Way
Trafford Park
Manchester M17 1TR
GB
Phone Number
Call Group 1 Volkswagen Van Centre Manchester on 0161 876 4733
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability Scheme specialists:

  • Tristan Hall
  • Richard Lovery
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • James Lightfoot
  • Sarah-Louise Ravenscroft
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Van Centre Manchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Van Centre Manchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Volkswagen Van Centre Manchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Van Centre Manchester on 01618764733 to make an appointment with our Motability specialist.

Reviews at Group 1 Volkswagen Van Centre Manchester

  • Rating 5.0
    Great experience, car was picked up and dropped off the same day by David. He was super helpful, such a lovely friendly person and really put me at ease. The technician and administrator were also fab with communication. Thank you.
    Response from Group 1 Volkswagen Van Centre Manchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Helpful and friendly
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you so much for your 5-star review, Malcolm! We're thrilled to hear that you found our service helpful and friendly. Your feedback means a lot to us, and we're always here to assist you. Looking forward to serving you again soon!
  • Rating 4.0
    Lack of suitable replacement vehicle
    Sarah that dealt with us was amazing, very helpful and understanding of our situation
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for taking the time to contact us. We are sorry to hear of the issues you've experienced and appreciate the inconvenience and concern this may cause. Please contact us at tellusmore@inchcape.co.uk so we can put things right for you.
  • Rating 5.0
    Good
    Response from Group 1 Volkswagen Van Centre Manchester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Great site
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. If you ever need anything else, don't hesitate to reach out. We're always here to help!
  • Rating 5.0
    All good
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your high star rating.
  • Rating 5.0
    Great customer service, very helpful and polite
    Response from Group 1 Volkswagen Van Centre Manchester
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Always pleased with service I receive when coming here
    Response from Group 1 Volkswagen Van Centre Manchester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Friendly but also professional. Fully explained all that had been done.
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, Best Wishes.
  • Rating 5.0
    Excellent customer service
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your high star rating.
  • Rating 5.0
    Excellent service
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your high star rating.
  • Rating 5.0
    Great customer service thank you.
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    VW what can I say
    When I walked in sarah-louise greeted us with open arms
    Made us feel at ease and important
    As was the rest of the staff I waited for my car to be mot's,
    They all asked if we needed a drink of tea/coffee.
    We felt at ease and to be honest nothing was too much trouble
    Great team work
    Then the mot examiner came in and explained about my car and also sent me a running video detailing my car
    Knew his stuff
    Team VW at its best, this is the 2nd mot from them
    And I was very impressed both times
    So thank you all for making our wait worthwhile 10/10 from us
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, have a great day Graham.
  • Rating 5.0
    Outstanding
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great work n nicely done
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you, Imaan, so much for taking the time to leave us this review.
  • Rating 5.0
    Pamela Bennett
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Pamela, thank you for taking the time to provide your valuable rating.
  • Rating 4.0
    Mostly happy apart from being told when car came back that we need Adblue topping up, but van centre had none
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your feedback, this is of importance.
  • Rating 5.0
    Great customer service
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Thanks for the lovely engineers who helped me !!!
    Response from Group 1 Volkswagen Van Centre Manchester
    Good morning, Tarah, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
  • Rating 5.0
    The service was brill got the car back when they said it would be ready. Can’t fault the service staff was brilliant
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you for your high star rating.

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