Motability Scheme at Group 1 Volkswagen Van Centre Manchester

4.8
Rating 4.8
(69 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
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Contact information

Address
Village Way
Trafford Park
Manchester M17 1TR
GB
Get directions
Phone Number
Call Group 1 Volkswagen Van Centre Manchester on 0161 876 4733
0161 876 4733
0161 876 4733
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability Scheme specialists:

  • Tristan Hall
  • Gary Temple
  • Michelle Jesse
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sarah-Louise Ravenscroft
  • Sophia Sultan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Van Centre Manchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Van Centre Manchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Group 1 Volkswagen Van Centre Manchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Van Centre Manchester on 01618764733 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Volkswagen Van Centre Manchester

  • Rating 5.0
    She was very good, with a smiling face, and she explained everything.
    Response from Group 1 Volkswagen Van Centre Manchester
    Dear Ghofran,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Group 1 Volkswagen Van Centre Manchester. It's great to know that you found the service helpful and that everything was explained clearly. Your kind words and perfect rating mean a lot to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Fantastic, efficient service but let down greatly by motorbility
    Response from Group 1 Volkswagen Van Centre Manchester
    Dear Toby,

    Thank you for taking the time to leave us a review. We are delighted to hear that you found our service fantastic and efficient. Your feedback is incredibly valuable to us, and we are committed to ensuring that every aspect of your experience meets your expectations.

    We are sorry to hear that there were some concerns regarding the Motability aspect of your experience. We take such feedback seriously and would appreciate any further details you could provide so we can address this issue effectively.

    Please feel free to reach out to us directly at your convenience. We are dedicated to improving our services and ensuring that all our customers have a seamless experience.

    Thank you once again for your feedback and for choosing Group 1 Volkswagen Van Centre Manchester.

    Best regards,

    Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Great service just let down by motorbility
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Toby,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you were pleased with the service at Group 1 Volkswagen Van Centre Manchester. However, we are sorry to learn that there was an issue related to Motability. Your feedback is invaluable to us, and we would appreciate any additional details you could provide so we can address this matter effectively. Please feel free to reach out to us directly. We are committed to ensuring a positive experience for all our customers and look forward to resolving any concerns you may have.

    Best regards,
    The Group 1 Volkswagen Van Centre Manchester Team
  • Rating 5.0
    Gary temple was great, I was nervous being a new driver and he made me feel comfortable and at ease and gave us everything we needed. Couldn’t praise him enough, thankyou
    Response from Group 1 Volkswagen Van Centre Manchester
    Dear Yvonne,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Gary at Group 1 Volkswagen Van Centre Manchester. It's fantastic to know that he was able to make you feel comfortable and at ease as a new driver, and that he provided you with everything you needed. Your kind words and high rating mean a lot to us and will certainly be shared with Gary and the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Excellent, very friendly and helpful.
    Made me feel at ease getting my first car.
    Response from Group 1 Volkswagen Van Centre Manchester
    Dear Anne,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Van Centre Manchester. Our team strives to provide friendly and helpful service, and it’s fantastic to know we made you feel at ease while getting your first car. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

    Best regards,

    Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Very happy with the service.
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Dylan,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are very happy with the service you received at Group 1 Volkswagen Van Centre Manchester. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Michelle was wonderful and explained everything with knowledge and patience.
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Tracy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Michelle was able to assist you with knowledge and patience. Providing excellent customer service is our top priority, and it’s always rewarding to know when we’ve achieved that goal. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Stewart is the person I dealt with. He was great. Kept me informed.
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Heather,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience with Stewart at Group 1 Volkswagen Van Centre Manchester. Keeping our customers informed and providing excellent service is our top priority, and it's fantastic to know that Stewart delivered on that promise.

    Your feedback is greatly appreciated and will be shared with Stewart and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Michelle Jesse at the dealership was very helpful and really nice and 10 out 10
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Michelle provided you with excellent service and made your experience at Group 1 Volkswagen Van Centre Manchester a positive one. We strive to ensure all our customers feel valued and supported, and it's fantastic to know Michelle hit the mark for you.

    Your feedback is greatly appreciated and will be shared with Michelle and the team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Very caring
    Response from Group 1 Volkswagen Van Centre Manchester
    Dear Carina D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be very caring.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.

    Best regards,
    Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    James was very helpful and informative,10 out of 10 experience 👍
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Luke,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that James was able to provide you with such helpful and informative service. Your 10 out of 10 experience is exactly what we strive for, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Team at Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Very good Down to earth really nice people were very satisfied wood use them again
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Van Centre Manchester. Our team strives to provide a down-to-earth and friendly service, and it's fantastic to know that you felt satisfied with your visit. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Team at Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Great service Daniel is do lovely
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Christian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us and that Daniel was able to provide you with excellent service. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Van Centre Manchester.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great service

    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Christian,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at Group 1 Volkswagen Van Centre Manchester. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Easy to deal with stress free, tristan from the vw van centre was excellent and answered any questions i had
    Response from Group 1 Volkswagen Van Centre Manchester
    Dear Terri,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Van Centre Manchester. We are thrilled to hear that Tristan was able to assist you effectively and make your visit stress-free. Your feedback is incredibly valuable to us, and we are delighted that you found our service to be excellent. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Excellent communication. Everything made easy and stress free. Very grateful thankyou
    Response from Group 1 Volkswagen Van Centre Manchester
    Hello Ellen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our communication excellent and that your experience with us was easy and stress-free. Your kind words and gratitude mean a lot to our team here at Group 1 Volkswagen Van Centre Manchester. We are committed to providing the best service possible, and it’s always rewarding to know we’ve succeeded. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Van Centre Manchester
  • Rating 5.0
    Excellent service so helpful lovely people
    Response from Group 1 Volkswagen Van Centre Manchester
    Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    excellent service pleasant and helpful
    Response from Group 1 Volkswagen Van Centre Manchester
    Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    Great experience, car was picked up and dropped off the same day by David. He was super helpful, such a lovely friendly person and really put me at ease. The technician and administrator were also fab with communication. Thank you.
    Response from Group 1 Volkswagen Van Centre Manchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Helpful and friendly
    Response from Group 1 Volkswagen Van Centre Manchester
    Thank you so much for your 5-star review, Malcolm! We're thrilled to hear that you found our service helpful and friendly. Your feedback means a lot to us, and we're always here to assist you. Looking forward to serving you again soon!

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