Motability Scheme at Lancaster Volkswagen

4.4
Rating 4.4
(32 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:30 08:30 - 19:00 08:30 - 17:30 11:00 - 17:00

Contact information

Address
Mellishaw Lane
Morecambe LA3 3FB
GB
Phone Number
Call Lancaster Volkswagen on 01524 405091
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:30 08:30 - 19:00 08:30 - 17:30 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:30
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Suzanne Bland
  • Tori Thompson
  • Louis Thurlwell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Clare Culkin
  • Adam Somers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lancaster Volkswagen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lancaster Volkswagen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lancaster Volkswagen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lancaster Volkswagen on 01524405091 to make an appointment with our Motability specialist.

Reviews at Lancaster Volkswagen

  • Rating 5.0
    It was perfect from start to finish
  • Rating 5.0
    Hassle-free with excellent assistance from Danielle in the service department and the lift and pick-up drivers.
    Thank you.
  • Rating 5.0
    Staff very helpful
  • Rating 4.0
    Was a good and professional experience, the only issue was having to wait after our appointment time
  • Rating 4.0
    Nice young man, very professional, only small problem was kept waiting a while, not his fault however
  • Rating 5.0
    Very friendly and professional, informative and managed my expectations well.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Everything ran. Smoothly thanks
  • Rating 5.0
    The staff I dealt with really good and Danielle on the service side of things kept me well informed. Also the man who collected my car Dougie was really pleasant
  • Rating 5.0
    Tori and Suzanne where fantastic made you feel welcome and happy to gp back to VW again
  • Rating 5.0
    Extremely efficient, professional and friendly company
  • Rating 5.0
    Great work by Jane and Doug polite efficient and courteous
    Thank you
  • Rating 5.0
    Excellent service from Tori at VW Lancaster.
  • Rating 5.0
    Excellent service, straight forward, fast service, extremely happy and satisfied customer :)
  • Rating 5.0
    It is my first time to be able too get a car, I found them good.
  • Rating 5.0
    Lovely lady who did the car hand over I struggle with anxiety and was worried about seeing new people and she maid me feel so comfortable she was very plesent and a credit to the team there
  • Rating 3.0
    Negatives-
    Lack of communication on delivery dates
    Lack of flexibility on collection days- they dove do it on weekends

    Positives- The lady we collected the car from was lovely
  • Rating 5.0
    Excellent service
  • Rating 5.0
    First class service from Jane.
  • Rating 5.0
    Great communication when contacted. Really good customer service.

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