Motability Scheme at Chapelhouse Suzuki St Helens

4.8
Rating 4.8
(90 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:30
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Contact information

Address
Canal Street
St. Helens WA10 3JG
GB
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Phone Number
Call Chapelhouse Suzuki St Helens on 01744 738000
01744 738000
01744 738000
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:30
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:30 - 17:30

Motability Scheme specialists:

  • Philip Carver
  • Alisha-Grace Bainbridge
  • Scott Woodcock
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Brown
  • Peter Johnson
  • Daisy Heaton
  • Ava Mcdonald
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse Suzuki St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse Suzuki St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Chapelhouse Suzuki St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse Suzuki St Helens on 01744738000 to make an appointment with our Motability specialist.

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Reviews at Chapelhouse Suzuki St Helens

  • Rating 5.0
    Very pleasant and helpful over the phone and the gentleman that collected my car it's service was very helpful and polite
    Response from Chapelhouse Suzuki St Helens
    Hello Philip,

    Thank you so much for taking the time to share your positive experience with us at Chapelhouse Suzuki St Helens. We are thrilled to hear that you found our team pleasant and helpful over the phone, and that the gentleman who collected your car provided excellent service. Your kind words and perfect rating mean a lot to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Brilliant, polite and friendly, highly recommend
    Response from Chapelhouse Suzuki St Helens
    Hello Andrea,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team brilliant, polite, and friendly. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Chapelhouse Suzuki St Helens. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 5.0
    Excellent service pleasant and efficient courier many thanks.
    Response from Chapelhouse Suzuki St Helens
    Dear James J.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service excellent and our courier pleasant and efficient. Your feedback is incredibly valuable to us, and it’s always a pleasure to know that we have met your expectations.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    lovely customer service fast and no hassle
    Response from Chapelhouse Suzuki St Helens
    Hello Chelsea,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a lovely experience with our customer service and that everything was fast and hassle-free. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Chapelhouse Suzuki St Helens.

  • Rating 5.0
    Can’t fault chapel house always pleasant to deal with
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Thorough and professional
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Great service. Very pleased with Chapelhouse team.
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    I had the service at Chapelhouse Warrington milner street
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 1.0
    NOT UP STANDARDS , WAITED 7 MONTHS TO BE FIXED AFTER ME RINGING UMPTEEN TIMES , WHICH KEPT GETTING FOBBED OFF EACH TIME , EVENTUALLY GOT IT BACK , DIDN'T TELL US ANYTHING, COULDNT GET LIGHTS ON , PHONED RAC , AFTER BRINGING MY SPECIAL NEEDS DAUGHTER HOME FROM A EYE OPERATION,2HRS IN THE CAR WAITING TO BE TOLD YOU HAD TURN THE TAIL LIGHTS OFF WITHOUT BEING TOLD , AFTER YOU HAVING IT FOR SO LONG, WE GOT IT BACK 2 DAYS BEFORE MY DAUGHTER,S OPERATION, IM CERTAINLY A VERY ANGRY CUSTOMER, AND I WILL NOT RECOMMEND YOU TO ANYONE
    Response from Chapelhouse Suzuki St Helens
    We're so sorry to hear about your experience at Chapelhouse St Helens. Our goal is to provide quality and efficient service, so we'd appreciate the opportunity to speak further about your experience. Please contact us with more information at: customercaresthelens@chapelhouse.co.uk
  • Rating 5.0
    I was really impressed with the service I received
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Exceptional service.
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very good Sophie was very helpful. And the service done without any problems. This time they did vac and clean. Spotless my husband said.
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very good
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    Very helpful and polite
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    First class service as usual 👍👍
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very good and friendly service
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent service and Sophie Thomas was a credit to you company
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Warrington. We hope you'll visit us again soon.
  • Rating 5.0
    Phillip kept me up to date with all details regarding our new mobility car, he was absolutely brilliant. Very confident and chatty. Thank you!
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 1.0
    Waited for my car for nearly 2 hours.
    Was not offered any tae or coffee.
    When I got my car back the interior was full of smears and smelt like it had been cleaned with a dirty cloth.
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your review. We are sorry we didn't provide you with our usual customer service at Chapelhouse St Helens. We hope you'll contact us to rectify this.
  • Rating 5.0
    Very helpfull staff ,would recommend .
    Response from Chapelhouse Suzuki St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon

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