Motability Scheme at Chapelhouse Suzuki St Helens

Rating 4.9
(62 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:30

Contact information

Canal Street
St. Helens WA10 3JG
Phone Number
Call Chapelhouse Suzuki St Helens on 01744 738000
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:30 - 17:30

Motability Scheme specialists:

  • Philip Carver
  • Kathryn Aspinall
  • Alisha-Grace Bainbridge
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30

Motability service specialists:

  • Rebecca Brown
  • Peter Johnson
  • Jessica Winstanley
  • Daisy Heaton
  • Ava Mcdonald
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse Suzuki St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse Suzuki St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Chapelhouse Suzuki St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse Suzuki St Helens on 01744738000 to make an appointment with our Motability specialist.

Reviews at Chapelhouse Suzuki St Helens

  • Rating 5.0
    Excellent service !
  • Rating 5.0
    Dealt with relevant information and with professionalism ..
  • Rating 5.0
    The radio ad for Chapelhouse is horrendous. There. I’ve said it. I’ve also always said I would never get a car from them because I hate that ad so much. Fortunately due to my mobility issues brought on by agoraphobia it was necessary for me to find a dealership on the Motability website close enough to home that would give me the best chance of attending. Hence I contacted Chapelhouse Suzuki St Helens. I was put through to Vicky who from the offset listened to my particular issues with such warmth & kindness, sought & offered different options & solutions, and ultimately was able to facilitate my application & collection smoothly, without making me feel as if I was putting anyone out, and making me feel so at ease that for the first time in 4 years I felt as if resuming a normal life was definitely in my immediate future. Vicky, you’re an absolute star & I can’t thank you enough! Ps The car is brill!
  • Rating 5.0
    Vikki is extremely helpful and knowledgable, and made the whole process very straightforward
  • Rating 5.0
    Dealt with Vicky Jones on all three orders of my motability cars
    Professional polite friendly and patient makes the experience very comfortable
    She is the reason I have chosen Chapel House again
  • Rating 5.0
    Vicky was really nice showed us all around the car
  • Rating 5.0
    Very friendly fast service lovely lady yhank you.
  • Rating 5.0
    Amazing service, struggling at other dealerships to get a motability car faster than 6 months. Vikki managed to arrange for an amazing suzuki s-cross to arrive within 2 weeks. I am made up and loving the independence it has brought me. Thank you so much.
  • Rating 5.0
    Very easy and efficient service
  • Rating 5.0
    very professional from vicki Jones made us welcome the handover went very smooth highly recommended
  • Rating 5.0
    Vikki was very pleasant and polite full. Made me very comfortable explained everything to me this young woman knows her job and is a very great asset to your company thank you so much
  • Rating 2.0
    Not a good experience, the service was booked a month earlier due to me needing a loan car due to my disability, being told the nearest booking with a loan vehicle would be 29/8/24, when I arrived at 8.30am I was told no hire car available, I was told I could wait at the garage for 2/3 hours. I was furious and asked for a manager, he sorted a car and the service was completed okay. Phil Morris
  • Rating 5.0
    Vicki is an asset to the company
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Excellent service Vicki was amazing from start to finish
  • Rating 5.0
    Vicki was lovely. She answered all of our questions honestly. We came to chapel house after having a bad experience at another dealership which caused us to cancel our order with them. We’re so glad we found vicki at chapel house and can’t wait to pick our new car up
  • Rating 5.0
    Amazing service
    Very helpful very fast turnaround
  • Rating 5.0
    Great staff , welcoming and helpful
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Great staff especially vicky the motorbility specialist would highly recommend this dealership

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