Motability Scheme at Lookers Vauxhall St Helens

4.8
Rating 4.8
(497 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Welcome to Lookers Vauxhall St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Vauxhall St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Vauxhall St Helens on 01744633000 to make an appointment with our Motability specialist.

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Contact information

Address
Knowsley Road
St. Helens WA10 4PH
GB
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Phone Number
Call Lookers Vauxhall St Helens on 01744 633000
01744 633000
01744 633000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Jordan Roche
  • John Bannister
  • Sam Downes
  • Ian Owens
  • Taylor Caton-Hand
  • Simon Bant
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • John Laird
  • Paula Holmes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Vauxhall St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Lookers Vauxhall St Helens

  • Rating 5.0
    Swift and professional handover
    Response from Lookers Vauxhall St Helens
    Hello Agnes,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a swift and professional handover experience at Lookers Vauxhall St Helens. Our team is dedicated to providing the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Excellent service.
    Car collected from home address.
    Point by pint of where they was up to with service.
    Car returned to home address
    Very polite and courteous
    Response from Lookers Vauxhall St Helens
    Dear Marianne H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you were pleased with the service you received at Lookers Vauxhall St Helens. It’s great to know that the home collection and return of your car, along with the detailed updates on the service progress, met your expectations. Our team strives to provide polite and courteous service, and your kind words are truly appreciated.

    We look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    The Lookers Vauxhall St Helens Team
  • Rating 1.0
    Ordered the wrong car. Then pretended he’d told us all about the change of car, he didn’t.
    Very unprofessional and very disappointing. Causing a lot of stress for myself and my son
    Response from Lookers Vauxhall St Helens
    To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
  • Rating 5.0
    Really easy to order good choice of cars for my sons needs Ian was professional and made it a straight forward process
    Response from Lookers Vauxhall St Helens
    Hello Jake,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found the process of ordering a car for your son easy and that our selection met your needs. Ian will be delighted to know that his professionalism and straightforward approach made a difference in your experience.

    We truly appreciate your feedback and are here to assist you with any future needs. Thank you for choosing the Motability Scheme at Lookers Vauxhall St Helens.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Excellent very friendly
    Response from Lookers Vauxhall St Helens
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and our team very friendly. Your feedback is incredibly important to us, and it motivates us to continue providing the best experience possible for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Vauxhall St Helens.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very helpfull and well coming and look after.
    Response from Lookers Vauxhall St Helens
    Hello Derek,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and welcoming during your visit to Lookers Vauxhall St Helens. Our goal is always to ensure our customers feel well looked after, and it’s fantastic to know we achieved that with you.

    Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    The staff were really helpful and kept me well informed
    Response from Lookers Vauxhall St Helens
    Hello Keith R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our staff were helpful and kept you well informed during your visit. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back to Lookers Vauxhall St Helens.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Fantastic experience, thank you so much x
    Response from Lookers Vauxhall St Helens
    Hello Zoe,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Lookers Vauxhall St Helens. Your feedback means a lot to our team, and we're delighted that we could assist you with your mobility needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best wishes,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Pleasant staff, courteous, punctual and friendly . Very informative .
    Response from Lookers Vauxhall St Helens
    Dear Teresa M.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Vauxhall St Helens. We are thrilled to hear that you found our staff pleasant, courteous, punctual, and friendly. It's wonderful to know that you found the information provided to be very informative. Your feedback is greatly appreciated and will be shared with our team to continue delivering excellent service. We look forward to welcoming you back in the future.

    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    Very helpful and polite made me feel welcome thanks
    Response from Lookers Vauxhall St Helens
    Hello Stephen,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you felt welcome and found our team helpful and polite during your visit. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could provide you with a great experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Vauxhall St Helens.

    Best regards,

    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Made the process very easy. Kept us informed. Pleasant to deal with. Explained everything in detail.
    Response from Lookers Vauxhall St Helens
    Dear Caroline P.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found the process easy and that our team kept you well-informed throughout. It's great to know that you had a pleasant experience and that everything was explained in detail to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers Vauxhall St Helens
  • Rating 5.0
    Had MOTD done. The young man on the service desk was very polite and helpful.
    Response from Lookers Vauxhall St Helens
    Hello Brian,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience during your recent visit for the MOTD. It's wonderful to know that our team, especially the young man at the service desk, was able to assist you politely and helpfully. Your feedback is greatly appreciated and will be shared with the team to encourage them to continue providing excellent service.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    N/a
    Response from Lookers Vauxhall St Helens
    Dear Garry N.,

    Thank you so much for taking the time to leave us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Lookers Vauxhall St Helens. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Fantastic! He was very helpful and talked us through everything that we needed to know.
    Response from Lookers Vauxhall St Helens
    Dear Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Lookers Vauxhall St Helens. It's great to know that our team was able to assist you effectively and provide all the information you needed. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Pleasure from start to finish, Chris from lookers vauxhall st Helens was great
    Response from Lookers Vauxhall St Helens
    Hello Adrian,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasurable experience from start to finish. Chris and the entire team at Lookers Vauxhall St Helens strive to provide exceptional service, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Excellent service, very thougher and dealt with superbly.
    Response from Lookers Vauxhall St Helens
    Hello Katrina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that everything was handled superbly. Our team at Lookers Vauxhall St Helens takes great pride in ensuring our customers have a positive experience, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    N/A
    Response from Lookers Vauxhall St Helens
    Dear Garry N.,

    Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Lookers Vauxhall St Helens. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    100% courteous helpful and knowledgeable john went above and beyond to help me go through the whole process
    Response from Lookers Vauxhall St Helens
    Hello Ian,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your experience with John and that he was able to assist you throughout the entire process. At Lookers Vauxhall St Helens, we strive to provide exceptional service, and it’s wonderful to know that John went above and beyond to meet your needs. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Great service
    Response from Lookers Vauxhall St Helens
    Hello Sonya,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our service at Lookers Vauxhall St Helens. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Vauxhall St Helens Team
  • Rating 5.0
    Excellent
    Response from Lookers Vauxhall St Helens
    Hello Gaynor C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Vauxhall St Helens. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Lookers Vauxhall St Helens Team

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