Motability Scheme at Chapelhouse MG St Helens

4.7
Rating 4.7
(217 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00

Contact information

Address
Canal Street
St. Helens WA10 3JG
GB
Phone Number
Call Chapelhouse MG St Helens on 01744 738000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:30 - 17:00

Motability Scheme specialists:

  • Philip Carver
  • Stephen Glover
  • Alisha-Grace Bainbridge
  • Lewis Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Peter Johnson
  • Jessica Winstanley
  • Daisy Heaton
  • Ava Mcdonald
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse MG St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse MG St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Chapelhouse MG St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse MG St Helens on 01744738000 to make an appointment with our Motability specialist.

Reviews at Chapelhouse MG St Helens

  • Rating 5.0
    Very good
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 3.0
    We felt that the lady who dealt with us wasnt interested in what we had to say about the problems with the car. On picking up our car as we were talking to her she walked away which we thought was rude.
    Most of the staff are polite and professional
    Response from Chapelhouse MG St Helens
    Thank you so much for your review. We are sorry we didn't provide you with our usual customer service at Chapelhouse St Helens. We hope you'll contact us to rectify this.
  • Rating 5.0
    Everything made easy for us and explained to us, friendly staff.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 3.0
    Two hours late picking up my car, glove compartment was unhinged and I thought they gave car a clean
    Response from Chapelhouse MG St Helens
    Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Chapelhouse St Helens is committed to providing high-quality customer service to all of our customers. We hope to see you again in the near future. If you'd like to provide any further feedback please contact us at: customercaresthelens@chapelhouse.co.uk
  • Rating 5.0
    Excellent service from start to finish.
    Phill the motorbility specialist was very knowledgeable, efficient and helpful. Made the whole experience great.
    Kept me up to date every step of the way.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very good experience extremely helpful and friendly.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Fantastic service Phil was brilliant from the moment we arrived to explaining all about the mobility scheme, picking the car an picking it up very highly recommend Chapelhouse
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent handover showed me all the controls I’ve never used ones similar before
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Good
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very good
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    My experience was excellent the process was very quick providing me with the information and the signing was easy I would definitely recommend them and would use them again
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent staff, very knowledgable and really good customer service 10/10
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent advice given from start and finish.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent service throughout the process.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    The motorbility specialist was really helpful and knowledgeable.
    Felt at ease and comfortable in the show room.
    Well maintained and clean.
    Staff friendly and helpful.
    Overall good experience with initial ordering.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    Phil was so helpfull and always kept us upto date, such a polite man..thankyou
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    Alisha really nice
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    Phil the mobility expert was more than helpful and explained everything was a very positive experience
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    Very courteous, pleasant and helpful.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    Very quick very easy very polite and very recommendable
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon

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