Motability Scheme at Chapelhouse MG St Helens

4.7
Rating 4.7
(298 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
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Contact information

Address
Canal Street
St. Helens WA10 3JG
GB
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Phone Number
Call Chapelhouse MG St Helens on 01744 738000
01744 738000
01744 738000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:30 - 17:00

Motability Scheme specialists:

  • Philip Carver
  • David Hartley
  • Alisha-Grace Bainbridge
  • Lewis Smith
  • Scott Woodcock
  • Christopher Mcconnell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Brown
  • Peter Johnson
  • Daisy Heaton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse MG St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse MG St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Chapelhouse MG St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse MG St Helens on 01744738000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Chapelhouse MG St Helens

  • Rating 5.0
    Phil was absolutely wonderful couldn’t do enough for me and spent almost an hour with me whilst I looked around the car dissecting it. I didn’t feel rushed or unwelcome in the slightest. Phil is a credit to chapel house
    Response from Chapelhouse MG St Helens
    Hello Paul,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Phil provided you with such exceptional service and made you feel comfortable during your visit. It's wonderful to know that he took the time to assist you thoroughly without making you feel rushed. We truly appreciate your kind words and will be sure to pass along your compliments to Phil. Your feedback is invaluable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
  • Rating 5.0
    Great service.
    Response from Chapelhouse MG St Helens
    Hello Christina G.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our service at Chapelhouse MG St Helens. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 1.0
    Absolutely awful never again .there are no words
    Response from Chapelhouse MG St Helens
    Dear Susan,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Chapelhouse MG St Helens. Your feedback is important, and we take it seriously as we strive to improve our services.

    I would appreciate the opportunity to learn more about what happened and how we can make things right. Please feel free to reach out to me directly at your earliest convenience.

    Thank you again for your feedback, and I hope to hear from you soon.
  • Rating 5.0
    Very polite and knowledgeable he could sell sand to the Arabs
    Response from Chapelhouse MG St Helens
    Dear Alan T.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service polite and knowledgeable. Your kind words and perfect rating truly mean a lot to us. At Chapelhouse MG St Helens, we strive to provide the best experience for our customers, and it's rewarding to know that we are meeting your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Simple and very friendly couldn’t do enough to help me get to know the car etc.. 10/10 service
    Response from Chapelhouse MG St Helens
    Hello Michelle,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Chapelhouse MG St Helens. Our team is dedicated to providing friendly and helpful service, and it's fantastic to know we met your expectations. If you have any more questions or need further assistance with your car, please don't hesitate to reach out. We look forward to seeing you again!

  • Rating 5.0
    Great Service experience, Service Personnel really helpful and informative and understanding of the additional needs that I have and accommodated me really well during the whole process
    Response from Chapelhouse MG St Helens
    Hello Michael B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great service experience at Chapelhouse MG St Helens. Your positive feedback is incredibly valuable to us and motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

  • Rating 5.0
    He made time for me to test drive when I wasn't booked in
    Response from Chapelhouse MG St Helens
    Dear Lesley S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Chapelhouse MG St Helens. Our team is dedicated to providing exceptional service, and it’s great to know that we could accommodate your test drive even without a prior booking. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Great people done the job let me know straight away great service
    Response from Chapelhouse MG St Helens
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Chapelhouse MG St Helens. It's fantastic to know that our service met your expectations and that we were able to assist you promptly. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

  • Rating 5.0
    great guy phil was understanding my needs explaining everything in detail kept me updated regarding the ongoing progress of the vehicle nice and polite well done mate.
    Response from Chapelhouse MG St Helens
    Hello Philip H.,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Phil was able to understand your needs and keep you informed throughout the process. It's great to know that his detailed explanations and polite manner made your experience a positive one. We truly appreciate your feedback and your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

  • Rating 5.0
    Easy to talk to and extremely understanding and helpful and patient with me and my dad when we were there answered any questions we had
    Response from Chapelhouse MG St Helens
    Hello Rosie B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you and your dad had a positive experience with us at Chapelhouse MG St Helens. Our team strives to be understanding, helpful, and patient, and it's fantastic to know that we were able to meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

  • Rating 5.0
    Brilliant
    Response from Chapelhouse MG St Helens
    Thank you so much, Kirstie, for your brilliant review! We're thrilled to hear that you had a great experience with us at Chapelhouse MG St Helens. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 5.0
    Alan was the best very helpful 👏 told us all the information we needed to now would recommend to any one great experience
    Response from Chapelhouse MG St Helens
    Hello Rebecca,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Alan was able to provide you with all the information you needed and that you had a great experience with us. Your recommendation means a lot to us, and we are delighted to know that you would suggest our services to others. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Alan was very helpful and kept us informed every step of the way, he was a pleasure to deal with.
    Response from Chapelhouse MG St Helens
    Dear Sophie S.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Alan was able to assist you effectively and keep you informed throughout the process. It's wonderful to know that he made your experience a pleasant one. Your feedback is greatly appreciated and will be shared with Alan and the team. If there's anything else we can do for you, please don't hesitate to reach out.
  • Rating 5.0
    Everything was perfect 🙏🏻👍👍
    Response from Chapelhouse MG St Helens
    Hello Terence,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Chapelhouse MG St Helens was perfect. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 4.0
    Simple and easy
    Response from Chapelhouse MG St Helens
    Hello Susan,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found your experience with us to be simple and easy. Your feedback is incredibly valuable to us as we strive to provide the best service possible. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back to Chapelhouse MG St Helens in the future.

  • Rating 5.0
    Went in with a problem got us booked in and sorted
    Response from Chapelhouse MG St Helens
    Hello Katie,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience at Chapelhouse MG St Helens and that we could assist you promptly with your issue. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 4.0
    Staff always nice, didn’t receive a call and just turned back up and asked if car was ready and it was, waited around for 3 and a hour hours.
    Response from Chapelhouse MG St Helens
    Hello Lisa,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff to be nice during your visit. However, we apologise for the inconvenience you experienced with the communication regarding your car's readiness and the wait time. Your feedback is invaluable, and we will use it to improve our service and ensure a smoother experience for our customers in the future. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your understanding and look forward to serving you better next time.

  • Rating 5.0
    Friendly. Efficient
    Response from Chapelhouse MG St Helens
    Hello Jacky W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both friendly and efficient. At Chapelhouse MG St Helens, we strive to provide the best experience for our customers, and your feedback is a great testament to the hard work of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    100% I recommend Phil at ChapelHouse dealership.
    Response from Chapelhouse MG St Helens
    Hello Sharon M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Phil at Chapelhouse MG St Helens. Your recommendation means a lot to us, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Phil was very professional & talked ourselves through the whole process. He made the handover very easy & would highly recommend Chapelhouse to friends & family.
    Response from Chapelhouse MG St Helens
    Hello Edward,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Phil was able to guide you smoothly through the process and make the handover easy for you. Your recommendation to friends and family means a lot to us, and we're delighted to know that you had a positive experience at Chapelhouse MG St Helens. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

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