Motability Scheme at Chapelhouse MG St Helens

4.7
Rating 4.7
(251 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00

Contact information

Address
Canal Street
St. Helens WA10 3JG
GB
Phone Number
Call Chapelhouse MG St Helens on 01744 738000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:30 - 17:00

Motability Scheme specialists:

  • Philip Carver
  • Alisha-Grace Bainbridge
  • Lewis Smith
  • Scott Woodcock
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Brown
  • Peter Johnson
  • Daisy Heaton
  • Ava Mcdonald
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse MG St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse MG St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Chapelhouse MG St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse MG St Helens on 01744738000 to make an appointment with our Motability specialist.

Reviews at Chapelhouse MG St Helens

  • Rating 1.0
    Not a good
    Response from Chapelhouse MG St Helens
    Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Chapelhouse St Helens are committed to providing high-quality customer service to all of our customers. We hope to see you again in the near future. If you'd like to provide any further feedback please contact us at: customercaresthelens@chapelhouse.co.uk
  • Rating 5.0
    Brilliant service easy application no issues at all very friendly advisor
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent service,very happy
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very good thank you
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Phil was A1 he knew his stuff made us feel relaxed, welcome and like we mattered
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Unbelievably polite and welcoming, nothing was too much trouble.

    Staff were very swift yet informative, answering questions, completing the process in a professional and timely manner.

    Such a pleasurable experience
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very friendly and helpful.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Phil was very helpful and informative throughout the entire process very professional
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    I was seen to very professionaly and he explained everything
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Extremely helpful and even fitted my child car seat in the car for me. Everything explained clearly
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Everything was smoothly done and was detailed accordingly was very happy with the help I recieved
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 4.0
    Reception needs to communicate with service department
    Response from Chapelhouse MG St Helens
    Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    5 star service from Phil the motability rep.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Fast and efficient
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    I can honestly say is was a great experience overall and would recommend them.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very straightforward, very friendly and explained everything
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Hassle free experience.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent service made everything clear and simple
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon
  • Rating 5.0
    Everything was good. Car and dashboard features and settings were explained well.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon

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