Motability Scheme at Chapelhouse MG St Helens

4.7
Rating 4.7
(282 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
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Contact information

Address
Canal Street
St. Helens WA10 3JG
GB
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Phone Number
Call Chapelhouse MG St Helens on 01744 738000
01744 738000
01744 738000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:30 - 17:00

Motability Scheme specialists:

  • Philip Carver
  • David Hartley
  • Alisha-Grace Bainbridge
  • Lewis Smith
  • Scott Woodcock
  • Alan Nightingale
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Brown
  • Peter Johnson
  • Daisy Heaton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse MG St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse MG St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Chapelhouse MG St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse MG St Helens on 01744738000 to make an appointment with our Motability specialist.

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Reviews at Chapelhouse MG St Helens

  • Rating 4.0
    Staff always nice, didn’t receive a call and just turned back up and asked if car was ready and it was, waited around for 3 and a hour hours.
    Response from Chapelhouse MG St Helens
    Hello Lisa,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff to be nice during your visit. However, we apologise for the inconvenience you experienced with the communication regarding your car's readiness and the wait time. Your feedback is invaluable, and we will use it to improve our service and ensure a smoother experience for our customers in the future. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your understanding and look forward to serving you better next time.

  • Rating 5.0
    Friendly. Efficient
    Response from Chapelhouse MG St Helens
    Hello Jacky W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both friendly and efficient. At Chapelhouse MG St Helens, we strive to provide the best experience for our customers, and your feedback is a great testament to the hard work of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    100% I recommend Phil at ChapelHouse dealership.
    Response from Chapelhouse MG St Helens
    Hello Sharon M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Phil at Chapelhouse MG St Helens. Your recommendation means a lot to us, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Phil was very professional & talked ourselves through the whole process. He made the handover very easy & would highly recommend Chapelhouse to friends & family.
    Response from Chapelhouse MG St Helens
    Hello Edward,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Phil was able to guide you smoothly through the process and make the handover easy for you. Your recommendation to friends and family means a lot to us, and we're delighted to know that you had a positive experience at Chapelhouse MG St Helens. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Really honest and open conversation. I felt completely listened to and everything was explained to me well.
    I would highly recommend this dealership as they have really looked after me
    Response from Chapelhouse MG St Helens
    Dear Sharon M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an honest and open conversation with our team and felt completely listened to. It's our priority to ensure that everything is explained clearly and that our customers feel well taken care of. Your recommendation means a lot to us, and we are delighted to have earned your trust. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    Phil did his best to ensure I had the right vehicle for me. Was very helpful throughout the whole process
    Response from Chapelhouse MG St Helens
    Hello Colin,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Phil was able to assist you in finding the right vehicle and that you found the process helpful. At Chapelhouse MG St Helens, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!
  • Rating 5.0
    Very good 👍
    Response from Chapelhouse MG St Helens
    Hello Kieron,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a very good experience with us at Chapelhouse MG St Helens. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Fantastic really good service
    Response from Chapelhouse MG St Helens
    Hello James V.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received really good service during your visit to Chapelhouse MG St Helens. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Alan at chapel house st Helen’s was the best very professional but also down to earth defo 10/10 al Amanda
    Response from Chapelhouse MG St Helens
    Hello Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Alan provided you with a professional yet down-to-earth experience at Chapelhouse MG St Helens. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

  • Rating 5.0
    Very professional helped & advised ourselves through the whole process.
    Response from Chapelhouse MG St Helens
    Hello Edward,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional and that we could assist and advise you throughout the entire process. Your satisfaction is our top priority, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chapelhouse MG St Helens.

  • Rating 5.0
    Brilliant very polite
    Response from Chapelhouse MG St Helens
    Hello Emma,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us and found our team to be very polite. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Chapelhouse MG St Helens.
  • Rating 5.0
    Very helpful, good knowledge all round
    Response from Chapelhouse MG St Helens
    Dear Susan S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and knowledgeable. Providing excellent service and support is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chapelhouse MG St Helens.

  • Rating 5.0
    Seamlessly
    Response from Chapelhouse MG St Helens
    Dear Janet K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Chapelhouse MG St Helens was seamless. Our team is dedicated to providing the best service possible, and your feedback is a great testament to their hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Phil was very helpful got me the right car didn't rush me done all the paperwork when picking car up when threw all the controls in the care very pleased overall
    Response from Chapelhouse MG St Helens
    Dear Maureen T.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Phil was able to assist you in finding the right car and that you felt supported throughout the process. It's great to know that you were pleased with the service and that everything was explained thoroughly when you picked up your car.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Chapelhouse MG St Helens.
  • Rating 5.0
    Very helpful went through althea controls and advised about adaptions for car
    Response from Chapelhouse MG St Helens
    Dear Pauline H.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team very helpful and that they were able to guide you through the controls and advise on adaptations for your car. At Chapelhouse MG St Helens, we strive to provide the best possible service to all our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Phil was amazing so helpful. No question was to much.thank you for your help.
    Response from Chapelhouse MG St Helens
    Hello Alfie P.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Phil was able to assist you and make your experience with us a positive one. Our team is dedicated to providing the best service possible, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 5.0
    Very nice man explained everything well and was very friendly
    Response from Chapelhouse MG St Helens
    Dear Hilary W.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience at Chapelhouse MG St Helens. Our team strives to provide friendly and informative service, and it’s great to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    I think I was seen by Rebecca she was very helpful polite and a lovely person to talk to
    Response from Chapelhouse MG St Helens
    Hello Stephen R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience at Chapelhouse MG St Helens. Rebecca will be delighted to know that her helpfulness and politeness made your visit enjoyable. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!
  • Rating 5.0
    Fabulous staff and the manager Andy was lovely. Motability advisor Lewis was very patient and kind
    Response from Chapelhouse MG St Helens
    Dear Tracy R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Chapelhouse MG St Helens. It's fantastic to know that our staff, especially Andy and Lewis, made your visit enjoyable with their kindness and patience. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Helpful, polite and was able to help me with every question I asked i couldn't have asked for a better experience.
    Response from Chapelhouse MG St Helens
    Dear Katie O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team helpful and polite, and that we were able to assist you with all your questions. Providing an exceptional experience is our top priority, and it’s incredibly rewarding to know that we succeeded in doing so for you. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chapelhouse MG St Helens.

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