Motability Scheme at Chapelhouse MG St Helens

4.7
Rating 4.7
(266 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
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Contact information

Address
Canal Street
St. Helens WA10 3JG
GB
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Phone Number
Call Chapelhouse MG St Helens on 01744 738000
01744 738000
01744 738000
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:30 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:30 - 17:00

Motability Scheme specialists:

  • Philip Carver
  • Alisha-Grace Bainbridge
  • Lewis Smith
  • Scott Woodcock
  • Alan Nightingale
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Brown
  • Peter Johnson
  • Daisy Heaton
  • Ava Mcdonald
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse MG St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse MG St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Chapelhouse MG St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse MG St Helens on 01744738000 to make an appointment with our Motability specialist.

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Reviews at Chapelhouse MG St Helens

  • Rating 5.0
    Very nice man explained everything well and was very friendly
    Response from Chapelhouse MG St Helens
    Dear Hilary W.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience at Chapelhouse MG St Helens. Our team strives to provide friendly and informative service, and it’s great to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    I think I was seen by Rebecca she was very helpful polite and a lovely person to talk to
    Response from Chapelhouse MG St Helens
    Hello Stephen R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience at Chapelhouse MG St Helens. Rebecca will be delighted to know that her helpfulness and politeness made your visit enjoyable. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!
  • Rating 5.0
    Fabulous staff and the manager Andy was lovely. Motability advisor Lewis was very patient and kind
    Response from Chapelhouse MG St Helens
    Dear Tracy R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Chapelhouse MG St Helens. It's fantastic to know that our staff, especially Andy and Lewis, made your visit enjoyable with their kindness and patience. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Helpful, polite and was able to help me with every question I asked i couldn't have asked for a better experience.
    Response from Chapelhouse MG St Helens
    Dear Katie O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team helpful and polite, and that we were able to assist you with all your questions. Providing an exceptional experience is our top priority, and it’s incredibly rewarding to know that we succeeded in doing so for you. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chapelhouse MG St Helens.
  • Rating 5.0
    Took car in for its service staff just lovely here always polite and courteous nothing is too much trouble
    Response from Chapelhouse MG St Helens
    Hello Mark,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Chapelhouse MG St Helens. Our team takes great pride in providing excellent service, and it's always rewarding to know that our efforts are appreciated. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

  • Rating 5.0
    Very helpful and friendly. Knowledgable and answers all my questions
    Response from Chapelhouse MG St Helens
    Dear Julie C.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team at Chapelhouse MG St Helens to be helpful, friendly, and knowledgeable. It’s always our goal to ensure that all your questions are answered and that you have a positive experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    The man was very helpful and kind explained everything I needed to know
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent service and my car came back cleaner than I left it so am very pleased thank you :)
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Phil was very friendly and professional. He talked us through the process from start to finish. I would highly recommend.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Great service and experience from Phil in the st Helen’s dealership
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 4.0
    Didn’t expect it to take seven hours to do the service
    Response from Chapelhouse MG St Helens
    Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very professional, knowledgeable, helpful, chatty.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Absolutely spot on. My preferred time of arrival was accommodated, I felt very welcomed, and the handover was efficient and thorough. Great customer experience.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Brilliant dealer Lewis. Quick and happy with him.
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Phil was extremely helpful with me and picking my car any questions I had he answered them all and I walked away a happy customer thank you very much Phil
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 1.0
    Not a good
    Response from Chapelhouse MG St Helens
    Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Chapelhouse St Helens are committed to providing high-quality customer service to all of our customers. We hope to see you again in the near future. If you'd like to provide any further feedback please contact us at: customercaresthelens@chapelhouse.co.uk
  • Rating 5.0
    Brilliant service easy application no issues at all very friendly advisor
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent service,very happy
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Very good thank you
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.
  • Rating 5.0
    Phil was A1 he knew his stuff made us feel relaxed, welcome and like we mattered
    Response from Chapelhouse MG St Helens
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse St Helens. We hope you'll visit us again soon.

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