Motability Scheme at Mercedes-Benz of Warrington

Motability Scheme at Mercedes-Benz of Warrington

4.5
Rating 4.5
(56 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Contact information

Address
Juniper Lane
Warrington WA3 6DP
GB
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Phone Number
Call Mercedes-Benz of Warrington on 01925 582999
01925 582999
01925 582999
Website

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Email

SalesWarringtonMercedes@group1auto.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Martyna Sheffield
  • Cora Robinson
  • Benn Jones
  • Samuel Darbyshire
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Nick Blezard
  • Lawren Roane
  • Amy York
  • Alex Bossons
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of Warrington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mercedes-Benz of Warrington

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Mercedes-Benz of Warrington can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Mercedes-Benz of Warrington on 01925582999 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Mercedes-Benz of Warrington

  • Rating 5.0
    Great customer service, from the reception to Alex the service spelialist, very fast service and accomodated all my needs. Thank you all.
    Response from Mercedes-Benz of Warrington
    Hello Katie,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our team, from the reception to Alex. It's fantastic to know that we were able to accommodate your needs quickly and efficiently. Your feedback is greatly appreciated and will be shared with the team to keep up the excellent work. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Warrington
  • Rating 5.0
    Amazing experience and Benn has been lovely right from the start to completing. Patient, explained everything and looked after us well.
    Response from Mercedes-Benz of Warrington
    Dear Paul,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your amazing experience at Mercedes-Benz of Warrington. It's fantastic to know that Benn was able to provide you with the patience and thorough explanations you needed throughout the process. We strive to offer the best service possible, and your kind words are a testament to our efforts.

    We truly appreciate your 5-star rating and are delighted that you felt well looked after. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Kind regards,
    The Motability Scheme Team at Mercedes-Benz of Warrington
  • Rating 5.0
    Benn from mercedes was lovely who dealt with my order from start to handover
    Communicated well with me
    Made me feel comfortable
    Would rate alot higher lf I could
    Thankyou
    Response from Mercedes-Benz of Warrington
    Hello Kerry,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Benn provided you with such a positive experience from start to handover. It's great to know that his communication and ability to make you feel comfortable made a difference. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Warrington
  • Rating 5.0
    First class
    Response from Mercedes-Benz of Warrington
    Dear Angela,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a first-class experience at Mercedes-Benz of Warrington. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Mercedes-Benz of Warrington
  • Rating 5.0
    Amazing experience. Customer service was brilliant and Benn explained everything to us as we have never done this before. Benn was very professional, helpful, friendly and explained everything answering all our questions promptly and politely.
    Response from Mercedes-Benz of Warrington
    Dear Paul,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Warrington. We are thrilled to hear that Benn provided you with such excellent service and made your first experience with the Motability Scheme a positive one. It's great to know that he was able to answer all your questions promptly and politely. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Benn and the rest of our team. We look forward to welcoming you back in the future.

    Best regards,
    The Mercedes-Benz of Warrington Team
  • Rating 5.0
    Very professional from start to finish
    Response from Mercedes-Benz of Warrington
    Hello Rhea,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very professional from start to finish. At Mercedes-Benz of Warrington, we strive to provide the best experience possible for our customers, and your feedback is a great testament to our team's efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Emma
    Mercedes-Benz of Warrington
  • Rating 5.0
    The salesmen was very good and helped explained all a lot the car and hand overb
    Response from Mercedes-Benz of Warrington
    Dear Malcolm,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with our sales team at Mercedes-Benz of Warrington. It's wonderful to know that they were able to assist you effectively and provide a thorough explanation during your car handover. Your feedback is greatly appreciated and will be shared with the team to encourage them to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Warrington
  • Rating 4.0
    Very good service
    Response from Mercedes-Benz of Warrington
    Hello Rhea,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a very good experience with our service at Mercedes-Benz of Warrington. Your satisfaction is important to us, and we're always striving to provide the best possible experience for our customers.

    If there's anything specific you think we could improve upon to make your next visit even better, please feel free to let us know. We value your input and look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Mercedes-Benz of Warrington
  • Rating 5.0
    Sam was amazing and so supportive with helping me to get the car. I couldn’t recommend him more. I was treated with respect and made to feel comfortable the whole time. He answered all of my questions and my mums questions too. 5 stars all the way.
    Response from Mercedes-Benz of Warrington
    Dear Morgan,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Sam at Mercedes-Benz of Warrington. It’s fantastic to know that he was able to provide the support and respect you and your mum needed throughout the process of getting your car.

    Your kind words and 5-star rating mean a lot to us, and we are delighted that Sam could answer all your questions and make you feel comfortable. We strive to offer the best service possible, and your feedback is a great testament to our efforts.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    Mercedes-Benz of Warrington Team
  • Rating 5.0
    Quality service from all of the staff
    Response from Mercedes-Benz of Warrington
    Dear Dennis,

    Thank you so much for taking the time to share your experience with us at Mercedes-Benz of Warrington. We are thrilled to hear that you received quality service from our team. Your positive feedback is greatly appreciated and serves as a wonderful encouragement for all of us. We are committed to providing exceptional service to all our customers, and it’s rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Warrington
  • Rating 5.0
    Everything was good
    Response from Mercedes-Benz of Warrington
    Thank you for your 5-star review!
  • Rating 5.0
    What a fabulous service from start to finish.
    Sam was great very knowledgeable and kept us very informed all the way through highly recommended.
    Just a wonderful experience.
    Response from Mercedes-Benz of Warrington
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service at Mercedes-Benz of Warrington. We hope to see you again soon.
  • Rating 5.0
    Everything went well. Also had MOT and a recall done at the same time.
    Response from Mercedes-Benz of Warrington
    We're glad to hear you had a smooth experience with us here at Mercedes-Benz of Warrington. We look forward to your next visit!
  • Rating 3.0
    Disappointed that the vehicle was with the dealership for 24 hours and wasn’t washed as normal
    Response from Mercedes-Benz of Warrington
    Thank you, Denise, for taking the time to leave your feedback. I'm sorry to hear that your recent visit to our dealership fell short of your expectations, especially regarding the vehicle wash. We understand how important these details are to our valued customers, and I apologise that this service was not provided as expected.

    Your feedback is invaluable to us, and I will be looking into why this oversight occurred to ensure it does not happen again. We truly appreciate your patience and understanding in this matter.

    As a gesture of goodwill, we would be happy to offer a complimentary vehicle wash at your earliest convenience. Please let us know a suitable time, and we will arrange this for you.

    Thank you again for bringing this to our attention, and we hope to provide you with the level of service you expect on your next visit.
  • Rating 3.0
    Average price
    Response from Mercedes-Benz of Warrington
    We are disappointed that you felt you had to give a 3* rating, please be assured this is not what we would hope to achieve, should you require any assistance we are here at tellusmore@inchcape.co.uk
  • Rating 5.0
    The service coordinator couldn’t have been more helpful.
    Response from Mercedes-Benz of Warrington
    We are pleased to hear that you had a pleasant time while at Mercedes-Benz of Warrington and the staff helped deal with your enquiries.
    We hope to see you again soon!
  • Rating 5.0
    Pleasant helpful staff
    Response from Mercedes-Benz of Warrington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Always Excellent service.
    Response from Mercedes-Benz of Warrington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I would recommend them, kept me updated and were very helpful
    Response from Mercedes-Benz of Warrington
    That's fantastic to hear Gary! We're thrilled that you found our service helpful and appreciated our updates. Thank you for recommending us! If you ever need assistance again, don't hesitate to reach out.
  • Rating 5.0
    Picked car up on time
    Response from Mercedes-Benz of Warrington
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.

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