This dealership will be looking to re-open later evenings and 7 days a week for sales during the months of March to September
Motability Scheme at Chorley Group Citroen Wigan

Motability Scheme at Chorley Group Citroen Wigan

4.9
Rating 4.9
(53 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Contact information

Address
Pottery Road
Wigan WN3 5AA
GB
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Phone Number
Call Chorley Group Citroen Wigan on 01942 367810
01942 367810
01942 367810
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • Lee Shrubsole
  • Steve Tansey
  • Sam Richmond
  • Claire Cowell
  • William Lewis
  • Vijay Kasbia
  • Jana Rukute
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Lorraine Sharrock-Peplow
  • John Glenn
  • Richie Horton
  • Graeme Davies
  • Jane Concannon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group Citroen Wigan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chorley Group Citroen Wigan

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Chorley Group Citroen Wigan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chorley Group Citroen Wigan on 01942367810 to make an appointment with our Motability Scheme specialist.

Visit dealer website
Visit dealer website

Reviews at Chorley Group Citroen Wigan

  • Rating 5.0
    Staff polite and approachable would use again if ever needed.
    Response from Chorley Group Citroen Wigan
    Dear Barbara,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our staff polite and approachable. Your kind words and perfect rating mean a lot to us and serve as great motivation for our team.

    We are delighted to know that you would consider using our services again if needed. Should you have any questions or require assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback. We look forward to serving you again.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent service from start to finish staff very knowledgeable and friendly
    Response from Chorley Group Citroen Wigan
    Hello Wayne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Our team takes great pride in being knowledgeable and friendly, and it's fantastic to know that this made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Chorley Group Citroen Wigan.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent customer service from will lewis professional and nothing was too much trouble his empathy and understand was an amazing attribute ,thank you so much.
    Response from Chorley Group Citroen Wigan
    Hello Joshua,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Will Lewis. Providing excellent customer service is our top priority, and it's great to know that Will's professionalism and empathy made your visit exceptional. Your kind words are truly appreciated, and we will be sure to pass along your compliments to him. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    We unfortunately had to wait 8 months to receive the vehicle. However, I'm extremely grateful for the consistent updates and help given by Adam. It was noone's fault that the vehicle was delayed so much and I'm happy with the pleasant service given.
    Response from Chorley Group Citroen Wigan
    Dear Michael B.,

    Thank you so much for taking the time to share your experience with us. We truly appreciate your patience and understanding regarding the delay in receiving your vehicle. It's wonderful to hear that Adam was able to keep you updated and provide the support you needed throughout the process. Your kind words about the service mean a lot to us, and we're thrilled to know that you are happy with your experience at Chorley Group Citroen Wigan.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Great experience, very helpfull
    Response from Chorley Group Citroen Wigan
    Thank you so much for taking the time to share your kind words. We're delighted to hear that you had a great experience and that we could help you find the perfect vehicle!

    We really appreciate your support and look forward to welcoming you back in the future.

    Warm regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 4.0
    Overall, my experience was good. My car was cleaned and vacuumed. before returning it to me, they parked it in a disabled parking bay.
    Response from Chorley Group Citroen Wigan
    Hello Stephen R.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience and appreciated the cleanliness of your car upon its return. We apologize for the oversight regarding the parking bay and appreciate you bringing it to our attention. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to serve you again in the future.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent customer service from will lewis ,second to none ,helped me make the right choice so s9 helpful and nothing was too much trouble
    Response from Chorley Group Citroen Wigan
    Hello Joshua,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with Will Lewis at Chorley Group Citroen Wigan. It's fantastic to know that he was able to assist you in making the right choice and that his service exceeded your expectations. We strive to provide top-notch customer service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Door to door very helpful
    Response from Chorley Group Citroen Wigan
    Hello Sara,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our door-to-door service very helpful. At Chorley Group Citroen Wigan, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    It was good
    Response from Chorley Group Citroen Wigan
    Hello Rhys,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a good experience with us at Chorley Group Citroen Wigan. Your feedback is valuable and helps us continue to provide the best service possible. If there's anything else we can assist you with or if you have any suggestions, please don't hesitate to reach out.

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Frendly and helpful service while making sure you get a car that suits you best
    Response from Chorley Group Citroen Wigan
    Hello Nathan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service friendly and helpful. Our team is dedicated to ensuring that each customer finds the perfect car to suit their needs, and it's fantastic to know that we succeeded in your case. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    GREAT
    Response from Chorley Group Citroen Wigan
    Hello Sandra G.,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a great experience with us at Chorley Group Citroen Wigan. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    very helpful
    Response from Chorley Group Citroen Wigan
    Dear Ashley,
    We sincerely appreciate your positive review and the valuable feedback regarding our Wigan Citroen team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    A truly excellent experience Nothing was too much trouble Customer service second to none and it was my first time using Chorley Citroen Wigan and they will have my custom from now
    Response from Chorley Group Citroen Wigan
    Dear Joshua,
    Thank you for your amazing review! We're so pleased to hear that you had an excellent experience with us. It's wonderful to know that our customer service stood out and that you’ll be returning to Chorley Citroen Wigan in the future. We look forward to welcoming you back!

    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Great, smooth service, very helpful
    Response from Chorley Group Citroen Wigan
    Hi Alison,
    Thank you for your positive feedback regarding your experience at Chorley Group Citroen Wigan. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 4.0
    Very pleasant man nothing too much trouble
    Response from Chorley Group Citroen Wigan
    Hi Michael,
    Thank you for your positive feedback regarding your experience at Chorley Group Wigan Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent service thank you
    Response from Chorley Group Citroen Wigan
    Hi Nigel,
    Thank you for your positive feedback regarding your experience at Chorley Group Citroen Wigan. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very quick easy to understand very polite staff helped me to understand the vehicle didn’t wait long
    Response from Chorley Group Citroen Wigan
    Dear Sophie,
    We sincerely appreciate your positive review and the valuable feedback regarding our Nissan Wigan team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Fab experience, simple and easy.
    Response from Chorley Group Citroen Wigan
    Thank you very much Robyn for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    Many thanks
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Very good, explained everything involved, helped us through the process.
    No pressure was put on us to decide.
    Response from Chorley Group Citroen Wigan
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    Many thanks
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Fantastic service from start right up to picking up my car
    Response from Chorley Group Citroen Wigan
    Thank you for the great review and the feedback on our Skelmersdale branch, we really appreciate it. We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group

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