Motability Scheme at Group 1 Volkswagen Wirral

4.9
Rating 4.9
(143 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 17:00

Contact information

Address
1 Pool Lane
Bromborough
Wirral CH62 4UE
GB
Phone Number
Call Group 1 Volkswagen Wirral on 0151 644 4100
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Graham Nicklin
  • Amy Bennett
  • Jonathan Clapham
  • Ryan Jones
  • Benn Jones
  • Edwin Jones
  • Julia Olczak
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Martin Norris
  • Nick Blezard
  • Jodie Willmore
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Wirral

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Wirral

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Volkswagen Wirral can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Wirral on 01516444100 to make an appointment with our Motability specialist.

Reviews at Group 1 Volkswagen Wirral

  • Rating 5.0
    Extremely efficient, friendly and very helpful
  • Rating 5.0
    Great customer service explained everything made it no stress at all was so
    Easy
  • Rating 5.0
    Can’t be any happier with the car !! Ben who done it all and called with updates was amazing and so helpful in every way also !!!
  • Rating 5.0
    Great handover, very informative
  • Rating 5.0
    Ryan from volkswagon bromborough was very helpful in choosing a car and helping us
    Response from Group 1 Volkswagen Wirral
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Great service very freindly an helpfull
    Response from Group 1 Volkswagen Wirral
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very attentive
    Happy to help
    Answered all our questions
    Very polite and happy

    Ben was lovely. Very chatty and engaging. Lovely man. Couldn’t fault him to be honest, a credit to VW.
    Response from Group 1 Volkswagen Wirral
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Ben was amazing really great guy 👍🏻an Chris to highly recommend Volks Wagen, Bromborough Wirral amazing team
    Response from Group 1 Volkswagen Wirral
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Brilliant experience, probably the best yet. Great handover of our old car, knew exactly what we were looking for and very informative.
    Response from Group 1 Volkswagen Wirral
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback so thank you Oliver.
  • Rating 5.0
    Ben was fantastic from start to finish. Very knowledgeable and answered questions very quickly and efficiently. Would recommend Ben.
    Response from Group 1 Volkswagen Wirral
    Thank you, Helen, so much for your wonderful feedback! We’re thrilled to hear that Ben provided such a great experience from start to finish. He takes pride in being knowledgeable and responsive, and it’s great to see that reflected in your review. We truly appreciate your recommendation and look forward to serving you again in the future.
  • Rating 5.0
    Brilliant!
    Benn Jones took the time to explain everything! Nothing was to much trouble, it was a great experience.
    Response from Group 1 Volkswagen Wirral
    Thank you so much for the 5-star review, Cindy! We're thrilled to hear that Benn provided you with a great experience and took the time to explain everything. Your satisfaction is our top priority, and it's wonderful to know that Benn made your visit exceptional. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    It was a great experience John was polite and courteous and gave me a lot of information on how motabillity works and how the car works thankyou
    Response from Group 1 Volkswagen Wirral
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Everything went smoothly the staff’s member benn jones was very good and took his time explaining all kinds been getting cars from this dealership for years snd it’s always the same at handover they make the transition so eay
    Response from Group 1 Volkswagen Wirral
    Thank you so much for your wonderful review, Thomas! We're thrilled to hear that everything went smoothly and that Benn provided you with excellent service. We truly appreciate your loyalty and are glad to hear that we continue to meet your expectations. It's always a pleasure to make your car-buying experience easy and enjoyable. See you again next time!
  • Rating 5.0
    Excellent service from start to finish with john the sales man kept me up dated right the way tho till I picked the car up yesterday he deserves more than a 5 star
    Response from Group 1 Volkswagen Wirral
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    John was extremely very good with the handling of my new car.
    Response from Group 1 Volkswagen Wirral
    Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Benn was really helpful. Helped with test drives and forms, kept us upto date and found a car sooner than expected.
    He set things up and showed us the workings too
    Response from Group 1 Volkswagen Wirral
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    really professional, made us feel comfortable especially with this being my first mobility car. explained the whole process from start to finish
    Response from Group 1 Volkswagen Wirral
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    The experience has been satisfactory.
    Response from Group 1 Volkswagen Wirral
    Thank you so much, kenneth, for your 5-star review! We're thrilled to hear that you had a satisfactory experience. If there's anything we can do to make your next visit even better, please let us know. We look forward to serving you again soon!
  • Rating 5.0
    Very good experience kept me up-to-date with the progress of the car and the expected delivery date Showed me around the new vehicle when it arrived I would recommend them to anyone for a new car
    Response from Group 1 Volkswagen Wirral
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service from Benn, initial contact to delivery. I'd contacted a few different VW dealers in the area and was met with poor service until I contacted the Wirral branch and spoke with Benn. He made the whole experience a pleasure and stress free. Thank you very much for a brilliant experience.
    Response from Group 1 Volkswagen Wirral
    Thank you so much for your kind words! We are so happy to hear that Benn was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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