Motability Scheme at TrustFord Belfast
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Belfast
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Belfast can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.
Contact information
Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
Phone Number
Call TrustFord Belfast on 028 9065 4687
028 9065 4687
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Marie Hayward
- Alan Stanfield
- Joe Fenton
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Colin Harper
- Ashley Holden
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Belfast
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Belfast
- Rating 5.0Jun 23, 2025MARIE HAD EXCELLENT CUSTOMER SERVICE CAN NOT FAULT FORD EITHER
- Rating 5.0Jun 18, 2025Brilliant excellent customer serviceResponse from TrustFord BelfastJun 19, 2025Dear Claire T.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at TrustFord Belfast. Our team is dedicated to providing the best possible service, and your feedback is incredibly motivating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jun 13, 2025Great experience dealing with Marie, couldn't have been more helpful and knowledgeable. A pleasure!Response from TrustFord BelfastJun 16, 2025Dear Elizabeth B.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your great experience with Marie. It's fantastic to know that she was able to assist you with her helpfulness and knowledge. We strive to provide the best service possible, and it's always rewarding to hear when we've succeeded.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at TrustFord Belfast - Rating 5.0Jun 4, 2025I get treated better by the dealer than I do by mobility itselfResponse from TrustFord BelfastJun 4, 2025Hello Darrell K.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you feel well-treated by our team at TrustFord Belfast. Providing excellent service to our customers is our top priority, and your feedback is incredibly valuable to us.
If there's anything more we can do to assist you or enhance your experience, please don't hesitate to reach out. We look forward to continuing to serve you in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jun 2, 2025Marie was brilliant. She took care of everything, including my cherished transfer number.Response from TrustFord BelfastJun 2, 2025Hello Janice,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Marie provided you with exceptional service and took care of everything, including your cherished transfer number. Your satisfaction is our top priority, and it's fantastic to know that Marie made your experience a positive one. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0May 20, 2025Relaxed
Marie Hayward was wonderfulResponse from TrustFord BelfastMay 21, 2025Hello Anna G.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a relaxed experience and that Marie Hayward was wonderful during your visit. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again at TrustFord Belfast.
Best regards,
The Motability Scheme Team at TrustFord Belfast - Rating 1.0May 19, 2025Not impressed unfortunately. Van still has issues with brakes.Response from TrustFord BelfastMay 19, 2025Dear Aurelia,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with the van's brakes has not met your expectations. Your safety and satisfaction are our top priorities, please know that we are committed to resolving this matter promptly.
Our goal is to ensure that everything is functioning correctly and to your satisfaction.
Could you please contact us at your earliest convenience so we can address this issue directly? We value your feedback and are eager to make things right.
Thank you for bringing this to our attention.
Best regards,
TrustFord Belfast - Motability Scheme Team - Rating 5.0May 16, 2025Great report on car , loved the fact that they also washed the car bit if im being honest the guy who dealt with me at counter was a little grumpyResponse from TrustFord BelfastMay 19, 2025Hello Judy,
Thank you for taking the time to leave us a review. We're delighted to hear that you appreciated the report on your car and the complimentary wash. Your feedback is invaluable to us, and we're sorry to hear that your experience at the counter wasn't as positive as it could have been. We strive to provide excellent service to all our customers, and your comments will help us improve. If there's anything else we can do for you, please don't hesitate to reach out. We hope to see you again soon!
Best regards,
The Motability Scheme Team at TrustFord Belfast - Rating 5.0May 16, 2025Collected the car and returned it to my home as I had a total knee replacement.Excellent service.Response from TrustFord BelfastMay 19, 2025Hello Mark,
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had an excellent experience with our service, especially during your recovery from knee replacement surgery. Our team at TrustFord Belfast is dedicated to ensuring our customers have a seamless and supportive experience, and your feedback truly means a lot to us. If there's anything else we can do to assist you, please don't hesitate to reach out. Wishing you a smooth and speedy recovery!
Best regards,
The TrustFord Belfast Team - Rating 5.0May 9, 2025Experience was amazing and will definitely be recommending your shop! The staff were really knowledgeable and kind. Thank you for your help as this is my first car and am so pleased with it!Response from TrustFord BelfastMay 9, 2025Hello Owen C.,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an amazing visit to TrustFord Belfast and that you are considering recommending our business. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could meet your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
Best regards,
The TrustFord Belfast Team - Rating 5.0May 8, 2025My experience was amazing! The car dealer really knew all about the car and explained everything in detail about the vehicle. She was really kind and chatty! Would defiantly came back!Response from TrustFord BelfastMay 8, 2025Hello Owen C.,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an amazing experience at TrustFord Belfast. It's fantastic to know that our team member was able to provide you with detailed information about the vehicle and that you found her to be kind and engaging. We strive to offer the best service possible, and your kind words are truly appreciated. We look forward to welcoming you back in the future!
Best regards,
The TrustFord Belfast Team - Rating 5.0May 8, 2025Marie was amazing. 10/10. Nothing was to much trouble and explained in detail.Response from TrustFord BelfastMay 8, 2025Hi Dawn C.,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Marie provided you with an exceptional experience and that her detailed explanations were helpful. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at TrustFord Belfast. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Belfast Team - Rating 5.0May 7, 2025First class service with very professional mechanics and staff.Response from TrustFord BelfastMay 8, 2025Hello Eric D.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service from our team at TrustFord Belfast. Our mechanics and staff strive to provide professional and top-notch service to all our customers, and your feedback is greatly appreciated.
If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0May 4, 2025Marie is a wealth of knowledge. Nothing was to much bother for her. 10/10 in every aspect.Response from TrustFord BelfastMay 6, 2025Dear Dawn C.,
Thank you so much for taking the time to share your wonderful feedback about your experience with us at TrustFord Belfast. We are thrilled to hear that Marie was able to assist you so effectively and that her knowledge and dedication made such a positive impact. Your kind words and perfect rating of 5 out of 5 truly mean a lot to us.
We strive to provide exceptional service to all our customers, and it is rewarding to know that we met your expectations. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme at TrustFord Belfast.
Best regards,
[Your Name]
[Your Position]
TrustFord Belfast - Rating 5.0May 1, 2025Excellent. Car serviced quickly and ready to collect same day.Response from TrustFord BelfastMay 2, 2025Hello Mark S.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at TrustFord Belfast. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Belfast Team - Rating 5.0Apr 29, 2025Great schemeResponse from TrustFord BelfastMay 1, 2025Hello Rachel,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you think the Motability Scheme is great. Our team at TrustFord Belfast is dedicated to providing the best possible service and support, and your feedback is incredibly encouraging. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Belfast Team - Rating 5.0Apr 24, 2025Fantastic service staff very helpfulResponse from TrustFord BelfastApr 24, 2025Hello Heather R.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received fantastic service from our team at TrustFord Belfast. Our staff takes great pride in being helpful and ensuring our customers have the best experience possible. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Belfast Team - Rating 5.0Apr 15, 2025It could not have gone better..Joe put me at ease and explained everything to me with kindness and patience..Response from TrustFord BelfastApr 16, 2025Dear Phyllis M.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at TrustFord Belfast was so positive. Joe will be delighted to know that his efforts to provide clear and compassionate service made such a difference for you. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The TrustFord Belfast Team - Rating 5.0Apr 14, 2025Very friendly staff.
And efficient great service.Response from TrustFord BelfastApr 15, 2025Hello Elaine,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and our service efficient. Providing great service is our top priority, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Belfast.
Best regards,
The TrustFord Belfast Team - Rating 5.0Apr 11, 2025As always a good experienceResponse from TrustFord BelfastApr 11, 2025Hello Lawrence,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you consistently have a good experience with us at TrustFord Belfast. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!
Best regards,
The Motability Scheme Team at TrustFord Belfast
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Marie provided you with excellent customer service and that you had a great experience with us at TrustFord Belfast. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Belfast Team