Motability Scheme at TrustFord Belfast
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Belfast
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Belfast can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.
Contact information
Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
Phone Number
Call TrustFord Belfast on 028 9065 4687
028 9065 4687
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Marie Hayward
- Alan Stanfield
- Joe Fenton
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Colin Harper
- Ashley Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Belfast
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Belfast
- Rating 5.0Aug 7, 2025Marie was extremely knowledgeable about the scheme and the spec of the car I chose.
- Rating 5.0Aug 4, 2025Marie was very knowledgeable about the scheme and the car I ended up applying for.Response from TrustFord BelfastAug 4, 2025Dear Lynn C.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Marie was able to assist you effectively with her knowledge about the Motability Scheme and the car you applied for. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 31, 2025Easy from start to finish very knowledgeable 5 star ⭐⭐⭐⭐⭐ serviceResponse from TrustFord BelfastAug 1, 2025Hello Colette,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found the process easy from start to finish and that our team was able to provide you with knowledgeable service. Your 5-star rating means a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at TrustFord Belfast.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 30, 20251st class very quick very reliable.....Response from TrustFord BelfastJul 31, 2025Hello Jason,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our service to be first-class, quick, and reliable. Our team at TrustFord Belfast is dedicated to providing the best experience possible, and your feedback is incredibly rewarding. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 29, 2025Very friendly helpful staffResponse from TrustFord BelfastJul 30, 2025Hello Zofia,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Belfast in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 28, 2025Very good so they where thoughResponse from TrustFord BelfastJul 28, 2025Hello Chantelle G.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a very good experience with us at TrustFord Belfast. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 25, 2025Very helpful and answered all questionsResponse from TrustFord BelfastJul 25, 2025Hello Thomas B.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team very helpful and that all your questions were answered. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 21, 2025Alan is a real asset to your mobility section friendly. Professional and explained everything clearly and knowledgeablyResponse from TrustFord BelfastJul 22, 2025Dear Elizabeth B.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Alan in our mobility section. It's fantastic to know that his friendly and professional approach, along with his clear and knowledgeable explanations, made your visit a pleasant one. We truly value your feedback and are delighted to have Alan as part of our team. If there's anything more we can do for you, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at TrustFord Belfast - Rating 5.0Jul 20, 2025I had a very straightforward visit.
The mechanic was very pleasantResponse from TrustFord BelfastJul 21, 2025Dear Maureen A.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that your visit was straightforward and that you found our mechanic pleasant. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at TrustFord Belfast. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 18, 2025Was lovely made me fell very comfortable and friendlyResponse from TrustFord BelfastJul 18, 2025Hello Natasha,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you felt comfortable and welcomed during your visit. Our team at TrustFord Belfast always strives to provide a friendly and supportive environment for our customers. Your feedback is greatly appreciated and encourages us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 14, 2025Highly Highly recommendResponse from TrustFord BelfastJul 14, 2025Hello Caleb P.,
Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you highly recommend our services at TrustFord Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that we have met your expectations. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 14, 2025Very helpful politeResponse from TrustFord BelfastJul 14, 2025Dear Jacqueline W.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team very helpful and polite. Providing excellent service is our top priority, and your feedback is a great encouragement to all of us at TrustFord Belfast.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jul 9, 2025Marie was very helpfulResponse from TrustFord BelfastJul 10, 2025Hello Barry,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that Marie was able to assist you effectively. Providing excellent service is our top priority, and it's wonderful to know that Marie's efforts made a difference in your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.
Best regards,
The Motability Scheme Team at TrustFord Belfast - Rating 5.0Jun 23, 2025MARIE HAD EXCELLENT CUSTOMER SERVICE CAN NOT FAULT FORD EITHERResponse from TrustFord BelfastJun 23, 2025Hello Edward,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Marie provided you with excellent customer service and that you had a great experience with us at TrustFord Belfast. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Belfast Team - Rating 5.0Jun 18, 2025Brilliant excellent customer serviceResponse from TrustFord BelfastJun 19, 2025Dear Claire T.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at TrustFord Belfast. Our team is dedicated to providing the best possible service, and your feedback is incredibly motivating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jun 13, 2025Great experience dealing with Marie, couldn't have been more helpful and knowledgeable. A pleasure!Response from TrustFord BelfastJun 16, 2025Dear Elizabeth B.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your great experience with Marie. It's fantastic to know that she was able to assist you with her helpfulness and knowledge. We strive to provide the best service possible, and it's always rewarding to hear when we've succeeded.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at TrustFord Belfast - Rating 5.0Jun 4, 2025I get treated better by the dealer than I do by mobility itselfResponse from TrustFord BelfastJun 4, 2025Hello Darrell K.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you feel well-treated by our team at TrustFord Belfast. Providing excellent service to our customers is our top priority, and your feedback is incredibly valuable to us.
If there's anything more we can do to assist you or enhance your experience, please don't hesitate to reach out. We look forward to continuing to serve you in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0Jun 2, 2025Marie was brilliant. She took care of everything, including my cherished transfer number.Response from TrustFord BelfastJun 2, 2025Hello Janice,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Marie provided you with exceptional service and took care of everything, including your cherished transfer number. Your satisfaction is our top priority, and it's fantastic to know that Marie made your experience a positive one. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Belfast Team - Rating 5.0May 20, 2025Relaxed
Marie Hayward was wonderfulResponse from TrustFord BelfastMay 21, 2025Hello Anna G.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a relaxed experience and that Marie Hayward was wonderful during your visit. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again at TrustFord Belfast.
Best regards,
The Motability Scheme Team at TrustFord Belfast - Rating 1.0May 19, 2025Not impressed unfortunately. Van still has issues with brakes.Response from TrustFord BelfastMay 19, 2025Dear Aurelia,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with the van's brakes has not met your expectations. Your safety and satisfaction are our top priorities, please know that we are committed to resolving this matter promptly.
Our goal is to ensure that everything is functioning correctly and to your satisfaction.
Could you please contact us at your earliest convenience so we can address this issue directly? We value your feedback and are eager to make things right.
Thank you for bringing this to our attention.
Best regards,
TrustFord Belfast - Motability Scheme Team
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Marie was able to assist you with her extensive knowledge of the Motability Scheme and the specifications of your chosen car. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.
Best regards,
TrustFord Belfast Team