Motability Scheme at TrustFord Belfast

4.8
Rating 4.8
(577 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Belfast

Motability Scheme at TrustFord Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.

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Contact information

Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
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Phone Number
Call TrustFord Belfast on 028 9065 4687
028 9065 4687
028 9065 4687
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Marie Hayward
  • Alan Stanfield
  • Joe Fenton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin Harper
  • Ashley Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Belfast

  • Rating 5.0
    Everything was great changing over
    Response from TrustFord Belfast
    Hello Carole,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that your experience with changing over was great. At TrustFord Belfast, we strive to make the process as smooth and enjoyable as possible for our customers. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Alan was fantastic to deal with, very helpful and pleasant.
    Response from TrustFord Belfast
    Hello Noeleen,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Alan provided you with helpful and pleasant service. At TrustFord Belfast, we strive to ensure our customers have the best experience possible, and it's fantastic to know that Alan contributed to that.

    Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Marie was a first class sales lady, she handled our test drive including many questions and when we ordered our car she did it very efficiently reserving the so that it would be ready on time for our collection, which it was with no fuss just great friendly efficient service. She kept us updated throughout the whole process and when we collected the car she took her time to familiarise us with the car and was very patient with all our questions. She is a credit to Ford and Motability
    Response from TrustFord Belfast
    Dear Norman A.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at TrustFord Belfast. We are thrilled to hear that Marie provided you with first-class service and made the entire process smooth and enjoyable. It's great to know that she was able to efficiently handle your test drive, answer all your questions, and ensure your car was ready on time for collection.

    Marie takes great pride in her work, and your kind words will surely be a source of motivation for her. We are delighted to have her as part of our team, and your recognition of her efforts means a lot to us.

    Thank you once again for your 5-star review. We look forward to serving you again in the future.

    Best regards,

    Janet
    TrustFord Belfast Team
  • Rating 5.0
    The Trust Ford dealer was excellent
    Response from TrustFord Belfast
    Hello Colin K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with TrustFord Belfast. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Alan was amazing. Kept me informed throughout the entire process which he made so easy. Couldn’t recommend him enough
    Response from TrustFord Belfast
    Hello Neill,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Alan provided you with an exceptional experience and kept you informed throughout the process. Your recommendation means a lot to us, and we are delighted that you found the service easy and satisfactory. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Great to work with with explain everything to me never have a problem with her do it all over again
    Response from TrustFord Belfast
    Hello Evelyn E.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at TrustFord Belfast. It's fantastic to know that everything was explained clearly and that you felt well taken care of. Your satisfaction is our top priority, and we are delighted to have met your expectations.

    We look forward to welcoming you back in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    The TrustFord Belfast Team
  • Rating 5.0
    Marie was as always very helpful talking us through everything we needed to know about our new car. Always ready to help even if you ring to ask for help.Very professional.
    Response from TrustFord Belfast
    Dear Sarah M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Marie was able to assist you effectively and provide the information you needed about your new car. It's great to know that her professionalism and readiness to help made a positive impact on your experience with us. We truly appreciate your feedback and your perfect rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    Great service
    Response from TrustFord Belfast
    Hello Gavin,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at TrustFord Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very efficient. Clear demonstration of system. Would highly recommend. Courteous and attentive to ny needs.
    Response from TrustFord Belfast
    Dear Malachy M.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service efficient and that the demonstration of the system was clear. It's wonderful to know that our team was courteous and attentive to your needs. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very informative . All aspects covered thoroughly in a pleasant manner.
    Response from TrustFord Belfast
    Hello Malachy M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service informative and that all aspects were covered thoroughly. Our team strives to provide a pleasant experience for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very helpful agent explained everything in detail made us comfortable
    Response from TrustFord Belfast
    Dear Jacqueline J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our agent was able to provide you with detailed explanations and make you feel comfortable during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at TrustFord Belfast. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Warm regards,

    The TrustFord Belfast Team
  • Rating 5.0
    Brilliant service Marie was fantastic
    Response from TrustFord Belfast
    Hello Thomas B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a brilliant experience with our service and that Marie was able to assist you fantastically. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    Patient, knowledgeable and polite
    Response from TrustFord Belfast
    Hello Haydn H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be patient, knowledgeable, and polite during your visit. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    She was very good and helpful and very polite
    Response from TrustFord Belfast
    Hello Thomas S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team member. Providing excellent service and ensuring our customers feel valued and supported is our top priority. Your kind words and perfect rating mean a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    Norma f
    Response from TrustFord Belfast
    Hello Norma,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with us at TrustFord Belfast. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Marie was very helpful. Explained all aspects of the scheme and ensured we understood everything. Very nice lady!
    Response from TrustFord Belfast
    Dear Pauline M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Marie at TrustFord Belfast. It's great to know that she was able to explain all aspects of the Motability Scheme clearly and ensure your understanding. We are proud to have team members like Marie who are dedicated to providing excellent service. Your feedback is greatly appreciated and will be shared with her. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 4.0
    Whilst the service went well and the staff very pleasant, they cancelled our courtesy car the day before the booking therefore we had to wait around for the technicians to complete the service.
    Response from TrustFord Belfast
    Dear Janine O.,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff pleasant and that the service went well. However, we sincerely apologize for the inconvenience caused by the cancellation of your courtesy car. We understand how important it is to have reliable transportation, and we are sorry for any disruption this may have caused to your day.

    Your feedback is invaluable to us, and we are committed to improving our services to ensure a better experience for our customers in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

    Thank you once again for your understanding and for choosing the Motability Scheme at TrustFord Belfast.

    Best regards,
    Janet
    TrustFord Belfast Team
  • Rating 5.0
    We found the whole experience much better than previous years, the salesman covered of everything in a clear simplicity, the car was delivered as promised, and follow up call was much appreciated
    Response from TrustFord Belfast
    Hello Brian,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found your recent experience with TrustFord Belfast to be better than previous years. It's wonderful to know that our salesman was able to provide clear and simple information, and that the car delivery met your expectations. We also appreciate your kind words about our follow-up call. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    The girl was fantastic in every way
    Response from TrustFord Belfast
    Hello William,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience with our team member. Providing exceptional service is our top priority, and it's great to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very insightful and went through everything thoroughly with us
    Response from TrustFord Belfast
    Hello Bernadette,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found your experience with us insightful and thorough. Our team at TrustFord Belfast is dedicated to ensuring our customers have all the information they need, and it's fantastic to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team

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