Motability Scheme at TrustFord Belfast

4.8
Rating 4.8
(521 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Belfast

Motability Scheme at TrustFord Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.

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Contact information

Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
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Phone Number
Call TrustFord Belfast on 028 9065 4687
028 9065 4687
028 9065 4687
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Marie Hayward
  • Joe Fenton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin Harper
  • Ashley Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Belfast

  • Rating 5.0
    Relaxed
    Marie Hayward was wonderful
    Response from TrustFord Belfast
    Hello Anna G.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a relaxed experience and that Marie Hayward was wonderful during your visit. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again at TrustFord Belfast.

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 1.0
    Not impressed unfortunately. Van still has issues with brakes.

    Response from TrustFord Belfast
    Dear Aurelia,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with the van's brakes has not met your expectations. Your safety and satisfaction are our top priorities, please know that we are committed to resolving this matter promptly.
    Our goal is to ensure that everything is functioning correctly and to your satisfaction.

    Could you please contact us at your earliest convenience so we can address this issue directly? We value your feedback and are eager to make things right.

    Thank you for bringing this to our attention.

    Best regards,

    TrustFord Belfast - Motability Scheme Team
  • Rating 5.0
    Great report on car , loved the fact that they also washed the car bit if im being honest the guy who dealt with me at counter was a little grumpy
    Response from TrustFord Belfast
    Hello Judy,

    Thank you for taking the time to leave us a review. We're delighted to hear that you appreciated the report on your car and the complimentary wash. Your feedback is invaluable to us, and we're sorry to hear that your experience at the counter wasn't as positive as it could have been. We strive to provide excellent service to all our customers, and your comments will help us improve. If there's anything else we can do for you, please don't hesitate to reach out. We hope to see you again soon!

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    Collected the car and returned it to my home as I had a total knee replacement.Excellent service.
    Response from TrustFord Belfast
    Hello Mark,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had an excellent experience with our service, especially during your recovery from knee replacement surgery. Our team at TrustFord Belfast is dedicated to ensuring our customers have a seamless and supportive experience, and your feedback truly means a lot to us. If there's anything else we can do to assist you, please don't hesitate to reach out. Wishing you a smooth and speedy recovery!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Experience was amazing and will definitely be recommending your shop! The staff were really knowledgeable and kind. Thank you for your help as this is my first car and am so pleased with it!
    Response from TrustFord Belfast
    Hello Owen C.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an amazing visit to TrustFord Belfast and that you are considering recommending our business. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could meet your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    My experience was amazing! The car dealer really knew all about the car and explained everything in detail about the vehicle. She was really kind and chatty! Would defiantly came back!
    Response from TrustFord Belfast
    Hello Owen C.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an amazing experience at TrustFord Belfast. It's fantastic to know that our team member was able to provide you with detailed information about the vehicle and that you found her to be kind and engaging. We strive to offer the best service possible, and your kind words are truly appreciated. We look forward to welcoming you back in the future!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Marie was amazing. 10/10. Nothing was to much trouble and explained in detail.
    Response from TrustFord Belfast
    Hi Dawn C.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Marie provided you with an exceptional experience and that her detailed explanations were helpful. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at TrustFord Belfast. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    First class service with very professional mechanics and staff.
    Response from TrustFord Belfast
    Hello Eric D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service from our team at TrustFord Belfast. Our mechanics and staff strive to provide professional and top-notch service to all our customers, and your feedback is greatly appreciated.

    If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Marie is a wealth of knowledge. Nothing was to much bother for her. 10/10 in every aspect.
    Response from TrustFord Belfast
    Dear Dawn C.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at TrustFord Belfast. We are thrilled to hear that Marie was able to assist you so effectively and that her knowledge and dedication made such a positive impact. Your kind words and perfect rating of 5 out of 5 truly mean a lot to us.

    We strive to provide exceptional service to all our customers, and it is rewarding to know that we met your expectations. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at TrustFord Belfast.

    Best regards,

    [Your Name]
    [Your Position]
    TrustFord Belfast
  • Rating 5.0
    Excellent. Car serviced quickly and ready to collect same day.
    Response from TrustFord Belfast
    Hello Mark S.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at TrustFord Belfast. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Great scheme
    Response from TrustFord Belfast
    Hello Rachel,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you think the Motability Scheme is great. Our team at TrustFord Belfast is dedicated to providing the best possible service and support, and your feedback is incredibly encouraging. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Fantastic service staff very helpful
    Response from TrustFord Belfast
    Hello Heather R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received fantastic service from our team at TrustFord Belfast. Our staff takes great pride in being helpful and ensuring our customers have the best experience possible. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    It could not have gone better..Joe put me at ease and explained everything to me with kindness and patience..
    Response from TrustFord Belfast
    Dear Phyllis M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at TrustFord Belfast was so positive. Joe will be delighted to know that his efforts to provide clear and compassionate service made such a difference for you. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The TrustFord Belfast Team
  • Rating 5.0
    Very friendly staff.
    And efficient great service.
    Response from TrustFord Belfast
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and our service efficient. Providing great service is our top priority, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Belfast.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    As always a good experience
    Response from TrustFord Belfast
    Hello Lawrence,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you consistently have a good experience with us at TrustFord Belfast. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    Marie was so lovely and helpful, nothing was a bother to her, kept us updated at all times
    Response from TrustFord Belfast
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Marie receives the recognition she deserves and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Very helpful
    Response from TrustFord Belfast
    Hi William, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Belfast, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Just a good experience not stressful at all
    Response from TrustFord Belfast
    Hi Wayne, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Belfast, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Marie was very knowledgeable and made the transition seamless a credit to the team
    Response from TrustFord Belfast
    Thank you so much for your kind words! We are so happy to hear that Marie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excelsnt
    Response from TrustFord Belfast
    Thank you for your high star rating.

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