Motability Scheme at TrustFord Belfast

4.8
Rating 4.8
(610 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Belfast

Motability Scheme at TrustFord Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.

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Contact information

Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
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Phone Number
Call TrustFord Belfast on 028 9065 4687
028 9065 4687
028 9065 4687
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Marie Hayward
  • Callum Wilson
  • Joe Fenton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin Harper
  • Ashley Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Belfast

  • Rating 5.0
    Marie was fantastic and very professional the way she explained everything to me 😃
    Response from TrustFord Belfast
    Dear Eileen,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Marie provided you with such a fantastic and professional experience. It's always our goal to ensure our customers feel well-informed and supported, and it's great to know that Marie was able to achieve that for you.

    Your positive words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind review.

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    Excellent experience collecting my car this time round. Marie at Ford was brilliant I can not praise her enough.
    Response from TrustFord Belfast
    Dear Freda

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience collecting your car and that Marie provided you with such outstanding service. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.

    Best regards,

    Janet
    TrustFord Belfast Team
  • Rating 5.0
    Very good service, special thanks to David ford technician
    Response from TrustFord Belfast
    Hello Terry

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you received very good service during your visit. It's wonderful to know that David, our Ford technician, made a special impact on your experience. We will be sure to pass along your kind words to him.

    Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very quick and efficient service. Marie was great at explaining everything to me.
    Response from TrustFord Belfast
    Hello Pamela,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a quick and efficient experience with us. Marie will be delighted to know that her efforts in explaining everything were appreciated. Your feedback is incredibly valuable to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very friendly, professional and reassuring
    Response from TrustFord Belfast
    Hello Julie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, professional, and reassuring during your visit. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    At TrustFord Belfast, we strive to provide the best possible service to all our customers, and your kind words are a fantastic reminder of why we do what we do. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your support!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Marie was extremely helpful and very knowledgeable and helped guide us to pick a car that best suited us for our daily needs
    Response from TrustFord Belfast
    Dear Brian

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Marie was able to assist you effectively and guide you in choosing a car that perfectly suits your daily needs. At TrustFord Belfast, we strive to provide knowledgeable and helpful service, and it's fantastic to know that Marie delivered on this promise.

    Your 5-star rating is greatly appreciated and serves as a great motivation for our team to continue delivering exceptional service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Belfast.

    Best regards,

    Janet
    TrustFord Belfast Team
  • Rating 5.0
    Marie at Trust Ford Belfast is honestly amazing. She is kind and understanding and let me know all the way through what was happening with my car. On handover day she was thorough in explaining absolutely everything to me and I left feeling very confident. Thank you, MARIE XX
    Response from TrustFord Belfast
    Dear Kim

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Marie at TrustFord Belfast. It's fantastic to know that her kindness, understanding, and thorough explanations made you feel confident throughout the process. We will be sure to pass on your kind words to Marie, as it will surely make her day.

    We truly appreciate your support and look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Quick and informative
    Response from TrustFord Belfast
    Hello Geoffrey

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service quick and informative. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.

    Best regards,

    Janet
    Motability Scheme Team
    TrustFord Belfast
  • Rating 5.0
    Great and quick service, with video of the service sent to me.
    Response from TrustFord Belfast
    Hello Richard,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with the quick service and the video update we provided. At TrustFord Belfast, we strive to ensure our customers have a seamless and informative experience, and your feedback confirms we're on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Marie was very helpful and very accommodating.
    She is very knowledgeable in her job and made things quick and easy.
    Altogether our experience was a pleasant one.
    Response from TrustFord Belfast
    Dear Brian

    Thank you so much for taking the time to share your positive experience with us at TrustFord Belfast. We are thrilled to hear that Marie was able to assist you effectively and make your visit both quick and easy. Your kind words about her knowledge and helpfulness are greatly appreciated, and we will be sure to pass along your compliments to her.

    We are delighted that your experience with us was a pleasant one, and your perfect rating of 5.0 means a lot to our team. Providing excellent service is our top priority, and feedback like yours encourages us to continue delivering the best for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    Janet
    TrustFord Belfast Team
  • Rating 5.0
    Very professional and polite
    Response from TrustFord Belfast
    Hello Thomas,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be both professional and polite. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Belfast.

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    1st class service from start to finish
    Response from TrustFord Belfast
    Hello Scott,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received first-class service from start to finish. At TrustFord Belfast, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 4.0
    All good and straight forward.
    Response from TrustFord Belfast
    Hello Eoin,

    Thank you for taking the time to leave us a review. We're pleased to hear that you found everything to be good and straightforward during your experience with us at TrustFord Belfast. Your feedback is invaluable in helping us maintain and improve our services. If there's anything specific you think we could do to earn that extra star, we'd love to hear your thoughts. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Perfect service as always.. Maire is brilliant
    Response from TrustFord Belfast
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received perfect service and that Maire made such a positive impression. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very knowledgeable and professional. Was very patient when explaining details. Covered everything we asked and prepared the car completely to just drive away
    Response from TrustFord Belfast
    Hello Haydn

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our team knowledgeable and professional. It's great to know that we could answer all your questions and prepare your car for a smooth drive away. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Belfast
  • Rating 5.0
    10/10 very helpful, went over everything I needed to know about the car I wanted made the decision easy.
    Response from TrustFord Belfast
    Hello Craig

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our service helpful and that we could provide you with all the information you needed to make your decision. It's great to know that we could make the process easy for you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very good
    Response from TrustFord Belfast
    Hello Alan

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at TrustFord Belfast. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Excellent first time experience with new dealership.
    Response from TrustFord Belfast
    Hello Rachel,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your first visit to our dealership was excellent. Providing top-notch service is our priority, and it's wonderful to know we met your expectations. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Belfast.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very good, would recommend them to anyone. Service manager was very helpful and easy to deal with, car was ready in no time.
    Response from TrustFord Belfast
    Hello Sandra,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at TrustFord Belfast. Our service manager and the entire team strive to provide the best service possible, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If you have any further feedback or need assistance, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very good thank you. Great service.!
    Response from TrustFord Belfast
    Hello Patricia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at TrustFord Belfast. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Belfast Team

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