Motability Scheme at TrustFord Belfast

4.8
Rating 4.8
(431 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.

Contact information

Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
Phone Number
Call TrustFord Belfast on 028 9065 4687
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Marie Hayward
  • Joe Fenton
  • Kaitlin Haynes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin Harper
  • Ashley Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Belfast

  • Rating 5.0
    Excellent service from Marie at TrustFord Belfast. From ordering right through to delivery of my car there wasn’t a single problem. Would definitely recommend this company.
    Response from TrustFord Belfast
    Thank you so much for your kind words! We are so happy to hear that Marie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Leanne.
  • Rating 5.0
    Fantastic customer service from Marie, always kept in touch to keep me updated.
    Response from TrustFord Belfast
    Thank you for the great review and the feedback on Marie, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
  • Rating 5.0
    Couldn’t be happier
    Marie explained everything about each car and when I decided on the one I wanted she kept me updated on everything
    Went to collect the car when it arrived and I honestly was so happy with my choice all because of Marie the most pleasant woman with the biggest smile
    Response from TrustFord Belfast
    Hi Cheryl, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Marie receives recognition for her fantastic customer service which she provided to you. Kind regards, Leanne.
  • Rating 5.0
    It was fantastic, every time I emailed Marie she replied with helpful and useful information she made choosing a ford as my first car an easy choice
    Response from TrustFord Belfast
    Hi Jonathan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Marie receives recognition for her fantastic customer service which she provided to you. Kind regards, Leanne.
  • Rating 5.0
    Kiatlin was very professional, answered all my queries, and kept me informed when car had arrived, she also checked on how I was getting ona few days after sale . Kaitlin is an asset to the Ford company.
    Response from TrustFord Belfast
    Hi Jacqueline, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kaitlin receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    First class
    Response from TrustFord Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Marie was brilliant with giving me a memorable and helpful experience.
    Response from TrustFord Belfast
    Thank you so much for your kind words! We are so happy to hear that Marie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Brilliant experience explaining everything
    Response from TrustFord Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Kaitlin was very professional, explained & answered all my queries, đź’Ż% great service an asset the Ford .
    Response from TrustFord Belfast
    Hi Jacqueline, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kaitlin receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Excellent service. Video of inspection was forwarded. Fast and efficient.
    Response from TrustFord Belfast
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Marie was amazing and talked me threw everything I need to no about the car , Took her time in explaining everything I need to no . 10/10 For her assistance .
    Response from TrustFord Belfast
    Hi Nicole, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Marie receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Very good, the car was even ready before the agreed time.
    Response from TrustFord Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Excellent service, katelin is the most beautiful person, very helpful and a beautiful soul who is Excellent at her job,I'll be back for sure
    Response from TrustFord Belfast
    Hi Phyllis, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Katelin receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Can't say a bad thing was treated with respect very helpful in every way
    Response from TrustFord Belfast
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great from start to finished was kept updated regularly and had a great handover was shown everything about the car and its functions
    Response from TrustFord Belfast
    Hi Paul, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Belfast, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Friendly, professional and straight forward
    Response from TrustFord Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Jane
  • Rating 5.0
    Marie was amazing, very helpful, pleasant and couldn’t do enough and would defiantly recommend the service
    Response from TrustFord Belfast
    Thank you for the great review and the feedback on Marie, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Treated me with respect and very polite and well spoken. They made me feel very welcome and helped me with an quarries with the car agreement
    Response from TrustFord Belfast
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Katelyn was absolutely amazing, very attentive, explained everything thoroughly and assured me of everything, I wouldn't hesitate to give her 10 out of 10,very nice girl who has a widespread knowledge of her job
    Response from TrustFord Belfast
    Hi Phyllis, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Katelyn receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Marie at Ford was amazing from start to finish, answered any queries and kept me up to date with order progression.
    Response from TrustFord Belfast
    Hi Krishna, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Marie receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet

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