Motability Scheme at TrustFord Belfast

4.8
Rating 4.8
(562 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Belfast

Motability Scheme at TrustFord Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.

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Contact information

Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
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Phone Number
Call TrustFord Belfast on 028 9065 4687
028 9065 4687
028 9065 4687
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Marie Hayward
  • Alan Stanfield
  • Joe Fenton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin Harper
  • Ashley Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Belfast

  • Rating 5.0
    Marie was very helpful. Explained all aspects of the scheme and ensured we understood everything. Very nice lady!
    Response from TrustFord Belfast
    Dear Pauline M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Marie at TrustFord Belfast. It's great to know that she was able to explain all aspects of the Motability Scheme clearly and ensure your understanding. We are proud to have team members like Marie who are dedicated to providing excellent service. Your feedback is greatly appreciated and will be shared with her. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 4.0
    Whilst the service went well and the staff very pleasant, they cancelled our courtesy car the day before the booking therefore we had to wait around for the technicians to complete the service.
    Response from TrustFord Belfast
    Dear Janine O.,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff pleasant and that the service went well. However, we sincerely apologize for the inconvenience caused by the cancellation of your courtesy car. We understand how important it is to have reliable transportation, and we are sorry for any disruption this may have caused to your day.

    Your feedback is invaluable to us, and we are committed to improving our services to ensure a better experience for our customers in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

    Thank you once again for your understanding and for choosing the Motability Scheme at TrustFord Belfast.

    Best regards,
    Janet
    TrustFord Belfast Team
  • Rating 5.0
    We found the whole experience much better than previous years, the salesman covered of everything in a clear simplicity, the car was delivered as promised, and follow up call was much appreciated
    Response from TrustFord Belfast
    Hello Brian,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found your recent experience with TrustFord Belfast to be better than previous years. It's wonderful to know that our salesman was able to provide clear and simple information, and that the car delivery met your expectations. We also appreciate your kind words about our follow-up call. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    The girl was fantastic in every way
    Response from TrustFord Belfast
    Hello William,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience with our team member. Providing exceptional service is our top priority, and it's great to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very insightful and went through everything thoroughly with us
    Response from TrustFord Belfast
    Hello Bernadette,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found your experience with us insightful and thorough. Our team at TrustFord Belfast is dedicated to ensuring our customers have all the information they need, and it's fantastic to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Great!
    Response from TrustFord Belfast
    Hello Laura F.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at TrustFord Belfast. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Marie is super helpful and explained everything which made my purchase very easy. Thank you
    Response from TrustFord Belfast
    Hi Laura F.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Marie was able to assist you and make your purchase experience smooth and easy. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at TrustFord Belfast. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Just excellent from start to hand over of new car
    Response from TrustFord Belfast
    Dear Catriona B.,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience with us, from start to handover of your new car, was excellent. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Good
    Response from TrustFord Belfast
    Hello Jordan H.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at TrustFord Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Professional service from start to finish .
    Kept me informed of all that was being done to the car .
    10 out of 10
    Response from TrustFord Belfast
    Hello Scott M.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a professional experience from start to finish and that you felt well-informed throughout the process. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Very helpful and explained everything well hope to get our new car in December or January
    Response from TrustFord Belfast
    Hello Jane B.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team very helpful and that everything was explained well. It's fantastic to know that you're looking forward to getting your new car in December or January. If you have any more questions or need further assistance as you prepare for your new vehicle, please don't hesitate to reach out. We're here to help!

    Best regards,
    The TrustFord Belfast Team
  • Rating 4.0
    Marie was very knowledge and nice! Nothing was too much trouble.
    Response from TrustFord Belfast
    Dear Patricia M.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Marie was able to assist you with her knowledge and kindness. It's wonderful to know that she made your experience a positive one. We always strive to go above and beyond for our customers, and your comments reassure us that we're on the right track.

    If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We look forward to welcoming you back to TrustFord Belfast in the future.

    Best regards,
    TrustFord Belfast Team
  • Rating 5.0
    Maria She was absolutely wonderful, she really took her time and explained everything, nothing was too much trouble.
    She’s honestly been the best dealer we’ve had so far. Thank you
    Response from TrustFord Belfast
    Dear Anna G.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at TrustFord Belfast. It's fantastic to know that our team member was able to provide you with the exceptional service you deserve, taking the time to explain everything thoroughly and ensuring all your needs were met.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you in finding the right mobility solution. We strive to offer the best service possible, and it's truly rewarding to hear that we have been the best dealer you've worked with so far.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The TrustFord Belfast Team
  • Rating 5.0
    Great service Eve went above and beyond to help me out
    Big very grateful thank yoooooou to her
    Response from TrustFord Belfast
    Dear Heather L.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience and that Eve was able to go above and beyond to assist you. Your kind words and gratitude mean a lot to us, and we will be sure to pass along your thanks to Eve.

    We are committed to providing exceptional service to all our customers, and your review is a great reminder of why we do what we do. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Belfast.

    Warm regards,

    TrustFord Belfast
  • Rating 5.0
    Excellent series they were fabulous đź‘Ś even arranged my car to be collected.
    Response from TrustFord Belfast
    Hello Lorna,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at TrustFord Belfast. It's great to know that our team was able to assist you effectively and arrange for your car to be collected. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    The only dealer to make the effort from day one. Superb communication and service.
    Response from TrustFord Belfast
    Hello Michael D.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our communication and service superb from day one. At TrustFord Belfast, we strive to provide the best possible service to all our customers, and it’s wonderful to know that our efforts made a positive impact on your experience. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. If there’s anything more we can do for you, please don’t hesitate to reach out.

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    Can't recommend any higher really go above and beyond with exceptional customer service,will definitely be using in the future and recommending too others
    Response from TrustFord Belfast
    Hello Caleb,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at TrustFord Belfast. Our team is dedicated to providing exceptional customer service, and it's fantastic to know that we went above and beyond your expectations. We truly appreciate your kind words and your willingness to recommend us to others. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    A brilliant personal way of being treated and a totally satisfying experience
    Response from TrustFord Belfast
    Dear Brian,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a brilliant and satisfying experience at TrustFord Belfast. Our team is dedicated to providing personal and attentive service, and it’s incredibly rewarding to know that we succeeded in making your visit a positive one.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best possible service to all our customers. If there’s anything more we can do for you, please don’t hesitate to reach out.

    We look forward to welcoming you back in the future.

    Warm regards,

    The TrustFord Belfast Team
  • Rating 5.0
    Brilliant, car collected on time and dropped back. Driver was very friendly, 10/10. :)
    Response from TrustFord Belfast
    Hello Blane G.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service, and that our driver made a positive impression. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team
  • Rating 5.0
    My 5 th Motobility car with TrustFord .
    Excellent straightforward exchange
    Response from TrustFord Belfast
    Hello Matthew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with your 5th Motability car exchange at TrustFord Belfast was excellent and straightforward. Our team is dedicated to providing the best service possible, and it's always rewarding to know when we've succeeded. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Belfast Team

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