Motability Scheme at TrustFord Belfast

4.8
Rating 4.8
(446 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Belfast on 02890654687 to make an appointment with our Motability specialist.

Contact information

Address
391/397 Upper Newtownards Road
Belfast BT4 3LG
GB
Phone Number
Call TrustFord Belfast on 028 9065 4687
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Marie Hayward
  • Joe Fenton
  • Kaitlin Haynes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin Harper
  • Ashley Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Belfast

  • Rating 5.0
    Fantastic
    Response from TrustFord Belfast
    Thank you for your high star rating.
  • Rating 5.0
    Marie was absolutely brilliant very polite and understanding would recommend 5*
    Response from TrustFord Belfast
    We are delighted to hear that you had a positive experience Chantelle. Thank you for your 5star Review!
  • Rating 5.0
    Very good đź‘Ť
    Response from TrustFord Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent
    Response from TrustFord Belfast
    Thank you for your high star rating.
  • Rating 5.0
    Great service kept informed of what was happening and when the car was ready
    Response from TrustFord Belfast
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very friendly girl I dealt with. Initially just went to have a look and ended up getting the car. No problems at all.
    Response from TrustFord Belfast
    Thank you so much for your kind words! We are so happy to hear that TrustFord Belfast were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful with car safety video and car was fully serviced to best of standards
    Response from TrustFord Belfast
    Hello Max, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Excellent
    Response from TrustFord Belfast
    Thank you for your high star rating.
  • Rating 5.0
    Marie made it a very easy & pleasant experience. She is very knowledgeable & explained it all thoroughly.
    Response from TrustFord Belfast
    Hi Matthew, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Marie, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very welcome lots of news on new cars couldn’t of done anymore looking forward to meeting up again
    Response from TrustFord Belfast
    Hello Robert, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    First class ,great sales person
    Response from TrustFord Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    The stuff r always very good with me every time I have to go up
    Response from TrustFord Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Marie was extremely helpful and thorough. Very pleased
    Response from TrustFord Belfast
    Thank you so much for your kind words! We are so happy to hear that Maris was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Couldn't have been more helpful. Pleasure
    Response from TrustFord Belfast
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Very easy process
    Response from TrustFord Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Excellent service from Marie at TrustFord Belfast. From ordering right through to delivery of my car there wasn’t a single problem. Would definitely recommend this company.
    Response from TrustFord Belfast
    Thank you so much for your kind words! We are so happy to hear that Marie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Leanne.
  • Rating 5.0
    Fantastic customer service from Marie, always kept in touch to keep me updated.
    Response from TrustFord Belfast
    Thank you for the great review and the feedback on Marie, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
  • Rating 5.0
    Couldn’t be happier
    Marie explained everything about each car and when I decided on the one I wanted she kept me updated on everything
    Went to collect the car when it arrived and I honestly was so happy with my choice all because of Marie the most pleasant woman with the biggest smile
    Response from TrustFord Belfast
    Hi Cheryl, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Marie receives recognition for her fantastic customer service which she provided to you. Kind regards, Leanne.
  • Rating 5.0
    It was fantastic, every time I emailed Marie she replied with helpful and useful information she made choosing a ford as my first car an easy choice
    Response from TrustFord Belfast
    Hi Jonathan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Marie receives recognition for her fantastic customer service which she provided to you. Kind regards, Leanne.
  • Rating 5.0
    Kiatlin was very professional, answered all my queries, and kept me informed when car had arrived, she also checked on how I was getting ona few days after sale . Kaitlin is an asset to the Ford company.
    Response from TrustFord Belfast
    Hi Jacqueline, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kaitlin receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet

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