Motability Scheme at Charles Hurst Toyota Dundonald
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
788 Upper Newtownards Road
Belfast BT16 1UD
GB
Phone Number
Call Charles Hurst Toyota Dundonald on 028 9048 2892
028 9048 2892
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Debbie Mccallen
- Kerry Kane
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Adam Reid
- Glenn Mccartney
- Annie Majury
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Charles Hurst Toyota Dundonald
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Charles Hurst Toyota Dundonald
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Charles Hurst Toyota Dundonald can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Charles Hurst Toyota Dundonald on 02890482892 to make an appointment with our Motability specialist.
Reviews at Charles Hurst Toyota Dundonald
- Rating 5.0Feb 24, 2026excellent very relaxed experience
- Rating 5.0Feb 24, 2026Paul was professional warm and helpfulResponse from Charles Hurst Toyota DundonaldFeb 25, 2026Hello Oscar,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with Paul at Charles Hurst Toyota Dundonald. It's wonderful to know that his professionalism, warmth, and helpfulness made your visit enjoyable. We strive to provide the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Feb 18, 2026The sales rep Paul was very helpful. I didn't know anything about electric cars and came away with a lot of knowledge. Paul even arranged for us to take a test drive which was amazing.Response from Charles Hurst Toyota DundonaldFeb 19, 2026Hello Mandy O.,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Paul was able to assist you effectively and provide you with valuable information about electric cars. It's wonderful to know that you enjoyed the test drive as well. Your feedback is greatly appreciated and will be shared with Paul and the team. We look forward to welcoming you back to Charles Hurst Toyota Dundonald in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Charles Hurst Toyota Dundonald Team - Rating 5.0Feb 13, 2026Ryan was very helpfulResponse from Charles Hurst Toyota DundonaldFeb 16, 2026Dear Stephanie H.,
Thank you so much for taking the time to share your positive experience with us at Charles Hurst Toyota Dundonald. We are thrilled to hear that Ryan was able to assist you effectively and that you found his help valuable. Your feedback is incredibly important to us, and it is wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Charles Hurst Toyota Dundonald Team - Rating 4.0Feb 13, 2026Differing people involved were friendly and thorough but communication was very poorResponse from Charles Hurst Toyota DundonaldFeb 13, 2026Dear Francesca,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our team satisfactory, but we are sorry to learn that our communication did not meet your expectations. Your feedback is invaluable, and we are committed to improving our communication processes to ensure a better experience for our customers.
If you have any specific suggestions or further details you would like to share, please feel free to reach out to us directly. We appreciate your support and look forward to serving you better in the future.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Jan 23, 2026Lovely young man is v pleasant and helpfulResponse from Charles Hurst Toyota DundonaldJan 23, 2026Hello Oscar M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a pleasant experience with our team at Charles Hurst Toyota Dundonald. Your kind words about our staff member being pleasant and helpful mean a lot to us. We strive to provide excellent service to all our customers, and it's great to know we are meeting your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Nov 26, 2025Excellent serviceResponse from Charles Hurst Toyota DundonaldNov 27, 2025Hello Ewan,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received excellent service at Charles Hurst Toyota Dundonald. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Nov 17, 2025Great experience and v helpful staff 😊Response from Charles Hurst Toyota DundonaldNov 17, 2025Hello Mary M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience and found our staff to be very helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Toyota Dundonald.
Best regards,
Ann Scott
Charles Hurst Toyota Dundonald Team - Rating 5.0Nov 10, 2025Kerrie was very helpful and knowledgeableResponse from Charles Hurst Toyota DundonaldNov 11, 2025Dear Alyson T.,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Kerrie was able to assist you effectively and provide the knowledgeable service you deserve. Your feedback is incredibly valuable to us, and we are delighted to know that your experience at Charles Hurst Toyota Dundonald was a positive one.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Nov 8, 2025Very quick, succinct and smooth dealings with Charles Hurst ToyotaResponse from Charles Hurst Toyota DundonaldNov 11, 2025Dear Francesca C.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with Charles Hurst Toyota Dundonald was quick, succinct, and smooth. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Charles Hurst Toyota Dundonald Team - Rating 5.0Oct 27, 2025The staff are very helpfulResponse from Charles Hurst Toyota DundonaldOct 27, 2025Hello Graeme B.,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found our staff to be very helpful. At Charles Hurst Toyota Dundonald, we strive to provide the best service possible, and it's always rewarding to know that our efforts are appreciated.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.
Best regards,
The Charles Hurst Toyota Dundonald Team - Rating 5.0Oct 21, 2025So helpful and friendly. Thank you so muchResponse from Charles Hurst Toyota DundonaldOct 22, 2025Dear Christine G.,
Thank you so much for your wonderful review! We are thrilled to hear that you found our team helpful and friendly. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Toyota Dundonald.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 3, 2025ExcellentResponse from Charles Hurst Toyota DundonaldSep 4, 2025Dear Gavin D.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Charles Hurst Toyota Dundonald. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Charles Hurst Toyota Dundonald Team - Rating 5.0Aug 14, 2025I was able to choose the right vehicle very quickly with Kerry’s help. It was a great experience.Response from Charles Hurst Toyota DundonaldAug 15, 2025Hello Audrey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kerry was able to assist you in choosing the right vehicle quickly and that you had a great experience at Charles Hurst Toyota Dundonald. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Aug 14, 2025Kerry was very helpful and very knowledgeable about her career . THANK YOUResponse from Charles Hurst Toyota DundonaldAug 15, 2025Dear Adrian L.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Kerry was able to assist you effectively and that her knowledge made a positive impact on your experience with us. Your feedback is greatly appreciated, and we will be sure to pass on your kind words to Kerry. If there is anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Aug 6, 2025PerfectResponse from Charles Hurst Toyota DundonaldAug 6, 2025Hello Christine G.,
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us at Charles Hurst Toyota Dundonald. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Jul 24, 2025Very professional polite & helpfulResponse from Charles Hurst Toyota DundonaldJul 25, 2025Dear Mildred P.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at Charles Hurst Toyota Dundonald to be professional, polite, and helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald - Rating 5.0Apr 24, 2025Helpful,friendly and happy to helpResponse from Charles Hurst Toyota DundonaldApr 25, 2025Dear Roberta B.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team helpful, friendly, and happy to assist you. At Charles Hurst Toyota Dundonald, we strive to provide the best service possible, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
The Charles Hurst Toyota Dundonald Team - Rating 2.0Apr 10, 2025Terrible been waiting 9 days now for someone from mobility to get back to me on the whereabouts of my new car, was meant to receive it end of February 2025Response from Charles Hurst Toyota DundonaldApr 10, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 28, 2025Very good the wee girl was very helpful and my car was return speedilyResponse from Charles Hurst Toyota DundonaldMar 3, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent and relaxed experience with us at Charles Hurst Toyota Dundonald. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Toyota Dundonald