Motability Scheme at Charles Hurst Hyundai Dundonald

4.8
Rating 4.8
(379 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Call dealer

Contact information

Address
Quarry Corner
788 Upper Newtownards Road
Dundonald BT16 1UD
GB
Get directions
Phone Number
Call Charles Hurst Hyundai Belfast on 028 9048 4850
028 9048 4850
028 9048 4850
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Andrew Hedley
  • Nicola Mcdonnell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Adam Reid
  • Glenn Mccartney
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Charles Hurst Hyundai Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Charles Hurst Hyundai Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Charles Hurst Hyundai Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Hyundai Belfast on 02890484850 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Charles Hurst Hyundai Belfast

  • Rating 5.0
    Nicola was extremely helpful and explained everything thoroughly
    Response from Charles Hurst Hyundai Belfast
    Hello Robert J.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Nicola was able to assist you effectively and provide thorough explanations. Your feedback is greatly appreciated and will be shared with Nicola and the team. We are committed to providing excellent service and your positive experience is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    We went in and were very welcomed with coffee and a waiting area. It was indeed busy but credit given to Andrew for handling his customers so well and getting to us quickly.
    Response from Charles Hurst Hyundai Belfast
    Hello Denis,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you felt welcomed and comfortable during your visit to Charles Hurst Hyundai Dundonald. It's great to know that Andrew was able to assist you efficiently despite the busy environment. We strive to provide excellent service to all our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 2.0
    I thought for my car to go in at 16 000 miles a service would be over an hour are more to check everything I was booked for 830 an out of there by 9 car washed would hve took a bit of time as it was dirty so I’m not impressed
    Response from Charles Hurst Hyundai Belfast
    Dear Madonna,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your recent service visit. We understand the importance of ensuring your vehicle is thoroughly checked and serviced, and we regret that we did not meet your expectations on this occasion.

    Your comments regarding the duration of the service and the condition of your car after the wash are important to us, and we will be reviewing our processes to ensure we provide a more satisfactory experience in the future.

    We value your input and would like to discuss this further to address your concerns. Please feel free to reach out to us directly at your convenience.

    Thank you for bringing this to our attention.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 1.0
    1) need a new tyre on the car. They should be doing it at the service. Now I have to go to quick fit and it’s difficult organising these appointments with disabilities.

    2) they did a very poor job at washing the car. Full of water marks.

    3) no courtesy car.
    Response from Charles Hurst Hyundai Belfast
    Dear Derek,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit to Charles Hurst Hyundai Dundonald.

    We understand the importance of having a reliable vehicle, and we're sorry to hear about the issue with the tyre. We strive to provide comprehensive service, and it seems we fell short in this instance. Your feedback will help us improve our processes to better accommodate the needs of our customers, especially those with disabilities.

    Regarding the car wash, we apologize for the oversight. We aim to ensure that every vehicle leaves our service center in pristine condition, and we regret that this was not the case for you.

    We also understand the importance of having a courtesy car available and apologize for any inconvenience caused by its unavailability during your visit.

    Your feedback is invaluable to us, and we are committed to making improvements. If you have any further concerns or would like to discuss this matter in more detail, please feel free to email vehiclecomplaints@lookers.co.uk

    Thank you for bringing these issues to our attention.

    Best regards,

    Ann Scott
    Charles Hurst Hyundai Dundonald
  • Rating 5.0
    Nicola managed the whole process really well. 5*.
    Response from Charles Hurst Hyundai Belfast
    Dear Andrew S.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Nicola managed the process well and that you had a 5-star experience with us at Charles Hurst Hyundai Dundonald. Your feedback is greatly appreciated and will be shared with Nicola and the team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    The young that took care of me was a star his name is Adam. He explained everything to me and is also sorting me out for a call back about a repair.
    Response from Charles Hurst Hyundai Belfast
    Hello Mark,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear about your positive experience with Adam at Charles Hurst Hyundai Dundonald. It's great to know that he was able to assist you effectively and provide the information you needed. We are committed to delivering excellent service and ensuring our customers feel valued and supported. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Charles Hurst Hyundai Dundonald Team
  • Rating 5.0
    Very good explained every detail and very helpfull
    Response from Charles Hurst Hyundai Belfast
    Hello Riley G.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our explanations detailed and helpful. At Charles Hurst Hyundai Dundonald, we strive to provide the best service possible, and your feedback is incredibly encouraging. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    Very efficient n friendly staff
    Response from Charles Hurst Hyundai Belfast
    Dear Hugh C.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our staff efficient and friendly. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Hyundai Dundonald.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very helpful nothing to much trouble
    Response from Charles Hurst Hyundai Belfast
    Hello Desmond,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service very helpful and that we could assist you without any trouble. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Hyundai Dundonald.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    extremely helpful and made the experience stress free
    Response from Charles Hurst Hyundai Belfast
    Dear Marianne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service extremely helpful and that your experience with us was stress-free. At Charles Hurst Hyundai Dundonald, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    Very friendly and helpful staff
    Response from Charles Hurst Hyundai Belfast
    Dear Sarah E.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff to be friendly and helpful. At Charles Hurst Hyundai Dundonald, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    Absolutely wonderful these people are to deal with..they are the best of thee best đź‘Ś
    Response from Charles Hurst Hyundai Belfast
    Hello Pauline,

    Thank you so much for your kind words and for taking the time to leave us such a glowing review! We are thrilled to hear that you had a wonderful experience with us at Charles Hurst Hyundai Dundonald. Our team strives to provide the best service possible, and it's incredibly rewarding to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    Nichola went over and explained everything perfectly, couldn’t recommend her enough
    Response from Charles Hurst Hyundai Belfast
    Dear Paige B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Nichola was able to provide you with a perfect experience and that her explanations were clear and helpful. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Charles Hurst Hyundai Dundonald. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 3.0
    Everything ok
    Response from Charles Hurst Hyundai Belfast
    Hello Dennis,

    Thank you for taking the time to provide your feedback. We appreciate your input and are glad to hear that everything was okay during your recent experience with us at Charles Hurst Hyundai Dundonald. We strive to offer the best service possible, and your feedback is invaluable in helping us improve. If there is anything specific you feel we could do better or if you have any further comments, please feel free to let us know. We hope to have the opportunity to serve you even better in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    Very helpfull staff would highly recommend. Nicola knows her job
    Response from Charles Hurst Hyundai Belfast
    Hello Jean B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff helpful and that Nicola was able to assist you effectively. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Charles Hurst Hyundai Dundonald. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Charles Hurst Hyundai Dundonald Team
  • Rating 5.0
    Staff were very helpful . Mechanic video clip was very good and informative
    Response from Charles Hurst Hyundai Belfast
    Dear Kyle M.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our staff helpful and that the mechanic video clip was informative for you. At Charles Hurst Hyundai Dundonald, we strive to provide excellent service and valuable resources to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Charles Hurst Hyundai Dundonald Team
  • Rating 5.0
    Excellent service from Nicola.
    Response from Charles Hurst Hyundai Belfast
    Dear Caitriona F.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you received excellent service from Nicola. At Charles Hurst Hyundai Dundonald, we strive to provide the best experience possible, and it is always rewarding to know when we have succeeded.

    Your feedback is greatly appreciated and will be shared with Nicola and the rest of our team. We look forward to welcoming you back in the future and continuing to meet your mobility needs.

    Best regards,

    Ann
    Charles Hurst Hyundai Dundonald
  • Rating 5.0
    Great
    Response from Charles Hurst Hyundai Belfast
    Dear Debra H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Charles Hurst Hyundai Dundonald. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Hyundai Dundonald
  • Rating 5.0
    My experience with Charles Hurst mobility was excellent, Nicola was first class and explained everything about the mobility scheme in great detail and the handling of my car. Excellent service and would highly recommend.
    Response from Charles Hurst Hyundai Belfast
    Hello Ian,

    Thank you so much for taking the time to share your experience with us at Charles Hurst Hyundai Dundonald. We are thrilled to hear that you had an excellent experience and that Nicola was able to assist you with such professionalism and clarity. It's wonderful to know that you found the explanation of the Motability Scheme and the handling of your car to be first class.

    Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Charles Hurst Hyundai Dundonald Team
  • Rating 5.0
    Very good can't say a bad thing about yous thank you for everything ❤️ 💙
    Response from Charles Hurst Hyundai Belfast
    Hello Mark O.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Charles Hurst Hyundai Dundonald. Your kind words and perfect rating mean a lot to our team. We are committed to providing the best service possible, and it's great to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Warm regards,

    The Charles Hurst Hyundai Dundonald Team

Similar Motability Scheme dealers

Start new search