Motability Scheme at Charles Hurst Jeep Belfast

4.8
Rating 4.8
(186 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Welcome to Charles Hurst Jeep Belfast

Motability Scheme at Charles Hurst Jeep Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Jeep Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Jeep Belfast on 02890383411 to make an appointment with our Motability specialist.

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Contact information

Address
62 Boucher Road
Belfast BT12 6LR
GB
Get directions
Phone Number
Call Charles Hurst Jeep Belfast on 028 9038 3411
028 9038 3411
028 9038 3411
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Michael Onye Kwelu
  • Nigel Stronge
  • Aron Lawlor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Caitlin Hughes
  • Glenn Mccartney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Jeep Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Charles Hurst Jeep Belfast

  • Rating 5.0
    Michael was very knowledgeable and attentive.
    Everything was explained in a clear manner and the whole process was very streamined.
    Thank you.
    Response from Charles Hurst Jeep Belfast
    Dear Girvin B.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Michael was able to assist you with his knowledge and attentiveness. It's wonderful to know that everything was explained clearly and that the process was streamlined for you. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Jeep Belfast
  • Rating 5.0
    Fantastic quick and very professional. Arron was very friendly answered all my questions and made sure I had all the information I needed before placing my order. Very efficient young man
    Response from Charles Hurst Jeep Belfast
    Dear Elizabeth N.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Arron and that he was able to assist you efficiently and professionally. It's great to know that all your questions were answered and that you felt well-informed before placing your order.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Arron. We are committed to providing excellent service to all our customers, and your feedback is a testament to the hard work of our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Jeep Belfast.

    Warm regards,

    Ann
    Aftersales agent
    Charles Hurst Jeep Belfast
  • Rating 5.0
    Aron was great! Made me feel comfortable and everything went smoothly.
    Response from Charles Hurst Jeep Belfast
    Hello Chloe,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Aron made you feel comfortable and that everything went smoothly during your visit. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Charles Hurst Jeep Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 1.0
    Misled in to making a purchase.
    Repeatedly told misinformation.
    Car dirty and scuff marks in various places when picked up
    Response from Charles Hurst Jeep Belfast
    Dear Dolores O.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had with your recent purchase at Charles Hurst Jeep Belfast. It is concerning to hear about the misinformation and the condition of the car upon collection. This is not the standard of service we strive to provide, and we are committed to addressing these issues.

    Please know that your feedback is invaluable to us, and we are taking steps to ensure that such situations do not occur in the future. We would appreciate the opportunity to discuss this matter further and find a way to make things right for you. Please feel free to contact us directly at your earliest convenience.

    Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.

    Kind regards,

    Ann
    Charles Hurst Jeep Belfast Team
  • Rating 5.0
    It was good
    Response from Charles Hurst Jeep Belfast
    Hello Michele,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Charles Hurst Jeep Belfast. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Jeep Belfast
  • Rating 5.0
    Kind friendly showed us round vehicle very helpful
    Response from Charles Hurst Jeep Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Aron was very pleasant to deal with during the handover of the car. He was professional and informative.

    My car arrived in the wrong colour. Aron gave me some free merchandise to try rectify this and could not be more apologetic.

    He also left me his contact information and made himself available should I have any queries about the car.
    Response from Charles Hurst Jeep Belfast
    Dear Feidhlim B.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that Aron provided you with a pleasant and professional experience during the handover of your car. We sincerely apologize for the mix-up with the car color and appreciate your understanding in this matter.

    It's great to know that Aron was able to assist you with some complimentary merchandise and that he made himself available for any further queries you might have. We are committed to ensuring our customers have a positive experience, and your feedback helps us maintain that standard.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We are here to help.

    Best regards,

    The Motability Scheme Team at Charles Hurst Jeep Belfast
  • Rating 5.0
    Everyone is very helpful
    Response from Charles Hurst Jeep Belfast
    Hello Hannah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Charles Hurst Jeep Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Aron was great very friendly and welcoming from
    the start t the finish of the process and always easy to contact on the phone when questions arose.

    Exemplary customer service from a very knowledge young gentleman. Aron made me feel very safe before I left and demonstrated all the many features.

    From someone who managers a team of customer service representatives I was very impressed with him and how he dealt with both me and my wife. A credit to the dealership.
    Response from Charles Hurst Jeep Belfast
    Dear Sean S.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Charles Hurst Jeep Belfast. We are thrilled to hear that Aron provided you with exemplary customer service and made you feel welcome and informed throughout the process.

    It's fantastic to know that his knowledge and friendly demeanor left such a positive impression on you and your wife. We take great pride in our team, and your kind words affirm the hard work and dedication that Aron brings to his role every day.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing the Motability Scheme at Charles Hurst Jeep Belfast.

    Best regards,

    [Your Name]
    [Your Position]
    Charles Hurst Jeep Belfast
  • Rating 5.0
    I had a great time - Aron Lawlor was very helpful and informative. He made me feel like I'd chosen the right car and dealership
    Response from Charles Hurst Jeep Belfast
    Thank you so much for your kind words! We are so happy to hear that Aron was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Found the whole experience very good and stress free. Aran was very helpful and nothing to much trouble.
    Response from Charles Hurst Jeep Belfast
    Thank you so much for your kind words! We are so happy to hear that Aran was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Everything was very easy and the sales assistant Micheal was very accommodating
    Response from Charles Hurst Jeep Belfast
    Thank you so much for your kind words! We are so happy to hear that Micheal was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very informative and simple process!
    Response from Charles Hurst Jeep Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    The whole process of ordering and collecting the Jeep went really smoothly. The staff were friendly and very helpful
    Response from Charles Hurst Jeep Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Lovely service and support
    Easy to get setup and being kept up to date Michael made it easy to get setup
    Response from Charles Hurst Jeep Belfast
    Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    First class service
    Response from Charles Hurst Jeep Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Was an absolutely brilliant job done by the staff very recommended
    Response from Charles Hurst Jeep Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Michael was friendly and explained everything. Gave us options that were available. Was quick and easy to get it all done if you have all the paper work. We get everything done within an hour
    Now can't wait to pick the car up
    Response from Charles Hurst Jeep Belfast
    Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Aaron was very helpful and knowledgeable. Would highly recommend!
    Response from Charles Hurst Jeep Belfast
    Thank you so much for your kind words! We are so happy to hear that Aaron was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Efficient and courteous.
    Response from Charles Hurst Jeep Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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