Motability Scheme at Charles Hurst Kia Belfast

4.9
Rating 4.9
(466 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today

Welcome to Charles Hurst Kia Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Kia Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Kia Belfast on 02890383466 to make an appointment with our Motability specialist.

Contact information

Address
62 Boucher Road
Belfast BT12 6LR
GB
Phone Number
Call Charles Hurst Kia Belfast on 028 9038 3466
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Sean Mcgivern
  • Lloyd Lunn
  • Kati Morrison
  • David Kane
  • Mark Mcmullan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Wallace Mcfall
  • James Thompson
  • Michael Doherty
  • Declan Carroll
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Kia Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Charles Hurst Kia Belfast

  • Rating 5.0
    Very helpful anf informative
    Response from Charles Hurst Kia Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The service wee relieved was excellent and always is would recommend kia always
    Response from Charles Hurst Kia Belfast
    Dear Mazey H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you received excellent service and that your experiences with us have consistently met your expectations. Your recommendation of Kia means a lot to us, and we are grateful for your support. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    Katie was amazing as was Michael when we first ordered the car …. Excellent service…. A very simple process … Thank you
    Response from Charles Hurst Kia Belfast
    Dear Mary M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our team, especially with Katie and Michael. Providing a simple and efficient process is our goal, and it's great to know we achieved that for you. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 1.0
    Absolutel rubbish
    Response from Charles Hurst Kia Belfast
    Dear Joan C.,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible, and it's clear we fell short in your case.

    I would appreciate the opportunity to learn more about your visit and address any specific concerns you may have. Please feel free to reach out to us directly so we can discuss this further and work towards a resolution.

    Thank you for bringing this to our attention.

    Best regards,

    Ann
    Charles Hurst Kia Belfast
  • Rating 5.0
    Good customer service
    Response from Charles Hurst Kia Belfast
    Hello Karla M.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with our customer service at Charles Hurst Kia Belfast. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    Very helpful and friendly. Very good experience with Katie Very helpful brilliant customer service, I give her 10 out of 10 for my experience with her.
    Response from Charles Hurst Kia Belfast
    Hello Kiera,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Katie and that you found our customer service to be brilliant. Your feedback is incredibly valuable to us, and we're delighted to know that Katie made your visit a memorable one. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Charles Hurst Kia Belfast.

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    David was extremely helpful and made the process straightforward.
    Response from Charles Hurst Kia Belfast
    Hello Luke R.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that David was able to assist you effectively and make the process straightforward. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Charles Hurst Kia Belfast. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    Good service and efficient
    Response from Charles Hurst Kia Belfast
    Hello Michael W.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be good and efficient. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Kia Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    My experience was 5 stars because Mark McMullan my salesman was fantastic. He answered any questions I had promptly and helped me pick what was right for me. He is a credit to Charles Hurst Kia.
    Response from Charles Hurst Kia Belfast
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service, picked car up from door and delivered it back.

    Got a video of service with technician and online results.
    Response from Charles Hurst Kia Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Kia Belfast
  • Rating 5.0
    As always spoilt 🙄
    Response from Charles Hurst Kia Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    No problem at all..
    Response from Charles Hurst Kia Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very great service and all the staff were brilliant
    Response from Charles Hurst Kia Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Katie is an amazing lady and knows her job inside out. Thank you so very much for your kindness and consideration. Your amazing x
    Response from Charles Hurst Kia Belfast
    Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Katie was excellent explained in depth everything about the car and I felt very confident in driving the car.
    Response from Charles Hurst Kia Belfast
    Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service from Katie
    Response from Charles Hurst Kia Belfast
    Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Katie couldn't di enough for us
    Response from Charles Hurst Kia Belfast
    Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Staff lovely but brakes still squeak in reverse
    Response from Charles Hurst Kia Belfast
    Thank you very much for taking the time to leave this feedback. We are sorry not everything went smoothly for you, and I will pass these comments back to management at the dealership for all to see. Please contact the branch to allow us to review the vehicle and amend any problems. Many thanks
  • Rating 5.0
    Brilliant experience
    Response from Charles Hurst Kia Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service and very friendly staff
    Response from Charles Hurst Kia Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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