Motability Scheme at Charles Hurst Kia Belfast

4.9
Rating 4.9
(537 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Welcome to Charles Hurst Kia Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Kia Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Kia Belfast on 02890383466 to make an appointment with our Motability specialist.

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Contact information

Address
62 Boucher Road
Belfast BT12 6LR
GB
Get directions
Phone Number
Call Charles Hurst Kia Belfast on 028 9038 3466
028 9038 3466
028 9038 3466
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Lloyd Lunn
  • Kati Morrison
  • David Kane
  • Mark Mcmullan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Wallace Mcfall
  • James Thompson
  • Glenn Mccartney
  • Michael Doherty
  • Declan Carroll
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Kia Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Charles Hurst Kia Belfast

  • Rating 5.0
    Very easy. Team explained everything so well and left me with no worries. Once collected vehicle it all went very smoothly. Would highly recommend
    Response from Charles Hurst Kia Belfast
    Hello Paige,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Charles Hurst Kia Belfast was smooth and worry-free. Our team strives to make the process as easy and clear as possible, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Charles Hurst Kia Belfast Team
  • Rating 5.0
    Very easy experience very professional and talked me through all the options available
    Response from Charles Hurst Kia Belfast
    Hello Michael M.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had an easy and professional experience with us at Charles Hurst Kia Belfast. Our team is dedicated to ensuring that all our customers are well-informed about their options, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Charles Hurst Kia Belfast Team
  • Rating 5.0
    The staff were very helpful and explained everything very well
    Response from Charles Hurst Kia Belfast
    Hello Ian,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our staff were able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and it’s wonderful to know that you had a great experience at Charles Hurst Kia Belfast. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    Just Brilliant,
    Very quick, and professional.
    Response from Charles Hurst Kia Belfast
    Hello Glynis D.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service quick and professional. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Kia Belfast.

    Best regards,

    Ann Scott
    Motability Scheme Team
    Charles Hurst Kia Belfast
  • Rating 5.0
    Really helpful staff and very friendly to deal with.
    Response from Charles Hurst Kia Belfast
    Dear Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff helpful and friendly. At Charles Hurst Kia Belfast, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    Katie from Boucher branch looked after us from start to finish and made the process easy and straight forward.
    Response from Charles Hurst Kia Belfast
    Hello Georgia-ann M.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Katie provided you with excellent service and made the process easy and straightforward. At Charles Hurst Kia Belfast, we strive to ensure our customers have a seamless experience, and it's fantastic to know that Katie delivered on this promise. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    Got the car I wanted with no fuss and very pleasant sales team excellent sevive
    Response from Charles Hurst Kia Belfast
    Hello Gerard,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you got the car you wanted without any fuss and that our sales team provided you with excellent service. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Kia Belfast.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very helpful
    Response from Charles Hurst Kia Belfast
    Hello Maurice,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At Charles Hurst Kia Belfast, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Charles Hurst Kia Belfast Team
  • Rating 5.0
    Dave Kane was absolutely amazing went out of his way to help nothing was to much bother would deal with Charles Hurst again
    Response from Charles Hurst Kia Belfast
    Dear Amanda,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Dave Kane at Charles Hurst Kia Belfast. It's fantastic to know that he went above and beyond to assist you and that you felt well taken care of. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing exceptional service. We look forward to welcoming you back in the future.

    Best regards,
    The Charles Hurst Kia Belfast Team
  • Rating 1.0
    Ibwaited 4 hours 22 minutes on my car.Customer service guyvat the desk was rude when I politely asked how long my vehicle would be
    Response from Charles Hurst Kia Belfast
    Dear Patricia,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Charles Hurst Kia Belfast. We strive to provide excellent service to all our customers, and it is clear that we fell short in your case.

    Waiting for such an extended period and encountering rudeness from our staff is not acceptable, and I apologize for any inconvenience this may have caused. Please be assured that we take your comments seriously and will address this with our team to ensure it does not happen again.

    Your satisfaction is important to us, and we would like the opportunity to make things right. If you are willing, please contact us directly so we can discuss this further and find a way to improve your experience with us.

    Thank you once again for bringing this to our attention.

    Kind regards,

    Ann Scott
    Care Assistant
    Charles Hurst Kia Belfast
  • Rating 5.0
    Katie at Kia Belfast made us feel welcomed and explained to us everything we needed. The process was smooth and simple.
    She prepared the paperwork before hand at the collection of the car so we don’t need to stay too long!
    Response from Charles Hurst Kia Belfast
    Dear Breatrice M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Katie made you feel welcomed and that the process was smooth and simple. It's great to know that her preparation helped make your car collection experience efficient and enjoyable.

    We truly appreciate your kind words and your 5-star rating. Your satisfaction is our top priority, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Charles Hurst Kia Belfast.

    Best regards,

    Ann Scott
    Charles Hurst Kia Belfast Team
  • Rating 5.0
    Fantastic customer service very helpful indeed.
    Response from Charles Hurst Kia Belfast
    Hello Joseph,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a fantastic experience with our customer service at Charles Hurst Kia Belfast. Our team is dedicated to being as helpful as possible, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    David our sales person was fantastic from start to finish he was very friendly and informative pleasure to deal with.
    Response from Charles Hurst Kia Belfast
    Hello Koby D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that David provided you with a fantastic experience from start to finish. It's great to know that his friendly and informative approach made your experience a pleasure. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to David and the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Kia Belfast.

    Best regards,

    Ann Scott
    Charles Hurst Kia Belfast Team
  • Rating 5.0
    I had the pleasure of a lovely young chap called John .Although he is new to the car industry he was very calm and confident. Made the hand over go very smoothly.
    Response from Charles Hurst Kia Belfast
    Hello Adrian B.,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that John made your experience with us a smooth and pleasant one. It's great to know that his calm and confident approach left a positive impression. We are proud to have him as part of our team, and your feedback will surely encourage him as he continues to grow in the car industry. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Kia Belfast
  • Rating 5.0
    They was great just a wee problem trying to tax the car as the Gov website page went down.but it was sorted first thing in the morning.great staff.
    Response from Charles Hurst Kia Belfast
    Hello Julia D.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us at Charles Hurst Kia Belfast. We apologize for the inconvenience you faced with the government website, but we're glad it was resolved quickly. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Charles Hurst Kia Belfast Team
  • Rating 5.0
    Great experience. V. helpful staff.
    Response from Charles Hurst Kia Belfast
    Hello Carolyn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Charles Hurst Kia Belfast. Our team takes pride in providing helpful and attentive service, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,

    The Charles Hurst Kia Belfast Team
  • Rating 4.0
    .
    Response from Charles Hurst Kia Belfast
    Dear Geraldine O.,

    Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience with the Motability Scheme at Charles Hurst Kia Belfast. Your feedback is invaluable to us as we strive to provide the best service possible.

    If there is anything specific you think we could improve upon, please feel free to share your thoughts. We are always looking for ways to enhance our customers' experience.

    Thank you once again for your feedback and for choosing us for your mobility needs. We look forward to serving you again in the future.

    Best regards,

    Ann
    Charles Hurst Kia Belfast Team
  • Rating 5.0
    All good, car was taken at 11 for service. Everything done to the car was noted. The car was washed and returned to me.
    Response from Charles Hurst Kia Belfast
    Dear Caroline G.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you were satisfied with the service you received at Charles Hurst Kia Belfast. It's great to know that everything was handled smoothly and that you appreciated the car wash as well. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,

    The Charles Hurst Kia Belfast Team
  • Rating 5.0
    Brilliant experience, not issues at all.
    Response from Charles Hurst Kia Belfast
    Dear Margaret N.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a brilliant experience at Charles Hurst Kia Belfast. Our team is dedicated to providing exceptional service, and it's always rewarding to know that our efforts have met your expectations.

    Your perfect rating of 5.0 is greatly appreciated and motivates us to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,
    The Charles Hurst Kia Belfast Team
  • Rating 5.0
    David King was great from start to finish made us feel like valued customers was professional, knowledgeable and attentive throughout the entire process. Answered all our questions and took time to make sure we understood everything.
    Response from Charles Hurst Kia Belfast
    Dear Samuel B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with David King at Charles Hurst Kia Belfast. It's fantastic to know that he made you feel valued and provided professional, knowledgeable, and attentive service throughout your visit. Ensuring our customers feel informed and comfortable is a top priority for us, and we're delighted that David was able to meet your expectations.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to David. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    The Motability Scheme Team at Charles Hurst Kia Belfast

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