Motability Scheme at Charles Hurst Renault Belfast

4.9
Rating 4.9
(613 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Welcome to Charles Hurst Renault Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Renault Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Renault Belfast on 02890383535 to make an appointment with our Motability specialist.

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Contact information

Address
62 Boucher Road
Belfast BT12 6LR
GB
Get directions
Phone Number
Call Charles Hurst Renault Belfast on 028 9038 3535
028 9038 3535
028 9038 3535
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Ruth Mckeown
  • Declan Magill
  • Stephen Power
  • Ethan Orr
  • Ellen Hickland
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Caitlin Hughes
  • Glenn Mccartney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Renault Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Charles Hurst Renault Belfast

  • Rating 5.0
    Great
    Response from Charles Hurst Renault Belfast
    Hello Sharan D.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Charles Hurst Renault Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    I had a great experience, Ruth was absolutely amazing, very helpful and great manner about her ,she is very well suited to her job, made my experience brilliant
    Response from Charles Hurst Renault Belfast
    Dear Pamela,

    Thank you so much for taking the time to share your wonderful experience with us at Charles Hurst Renault Belfast. We are thrilled to hear that Ruth made such a positive impact on your visit. Her dedication to providing exceptional service is something we take great pride in, and it's fantastic to know she contributed to making your experience brilliant.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your feedback. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back in the future.

    Best regards,

    The Charles Hurst Renault Belfast Team
  • Rating 5.0
    Very impressed. Quick handover. Back at stated time. Friendly and helpful staff.
    Response from Charles Hurst Renault Belfast
    Dear Deirdre M.,

    Thank you so much for taking the time to share your positive experience with us at Charles Hurst Renault Belfast. We are thrilled to hear that you were very impressed with the quick handover and that our staff were friendly and helpful. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Ann Scott
    Charles Hurst Renault Belfast Team
  • Rating 5.0
    Ruth couldn’t do enough for me, explaining everything as we went along
    Response from Charles Hurst Renault Belfast
    Hello Brenda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Ruth at Charles Hurst Renault Belfast. It's fantastic to know that she was able to assist you thoroughly and make the process clear and straightforward. Your feedback is greatly appreciated and will be shared with Ruth and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth McKeown was very helpful and kind and i would highly reccomend her
    Response from Charles Hurst Renault Belfast
    Hello Albert S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ruth McKeown was able to assist you in a helpful and kind manner. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Charles Hurst Renault Belfast. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Charles Hurst Renault Belfast Team
  • Rating 5.0
    The dealer that done everything for me was Ruth she was fantastic talked about everything to selling my car to getting the new car
    Response from Charles Hurst Renault Belfast
    Hello Gordon,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Ruth at Charles Hurst Renault Belfast. It's fantastic to know that she was able to assist you thoroughly, from discussing all the details to helping you transition to your new car. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Amazing service
    Response from Charles Hurst Renault Belfast
    Hello Gary,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with our service at Charles Hurst Renault Belfast. Our team is dedicated to providing the best possible service to our customers, and it’s always rewarding to know when we’ve succeeded.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    I had been unable to drive for while due to my disability so Renault arranged for someone to collect my car and bring it back to me
    Response from Charles Hurst Renault Belfast
    Dear Kirsty H.,

    Thank you so much for taking the time to share your experience with us. We are delighted to hear that you were pleased with the service provided by our team at Charles Hurst Renault Belfast. It is our priority to ensure that our customers feel supported and accommodated, especially when it comes to mobility needs.

    Your kind words and perfect rating mean a lot to us, and we are thrilled that we could assist you in a way that made a positive impact. If there is anything else we can do for you in the future, please do not hesitate to reach out.

    Thank you once again for your feedback.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Very helpful staff every step of the way. Overall a great experience and one happy customer.
    Response from Charles Hurst Renault Belfast
    Hello Ciaran,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our staff was able to assist you every step of the way and that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to know that you are a happy customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Fantastic service as always
    Response from Charles Hurst Renault Belfast
    Dear Christine M.,

    Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive fantastic service from us. Your feedback is incredibly valuable and motivates our team to continue delivering the best experience possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again soon.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth is always a pleasure to deal with, very friendly and easy to talk to.....
    Response from Charles Hurst Renault Belfast
    Dear James M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with Ruth was so positive. She is indeed a valued member of our team, and your kind words will certainly make her day. We strive to provide friendly and approachable service to all our customers, and it's great to know that we are meeting your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 3.0
    Went over to pick up at 2 car wasn't ready had to go back at 6
    Response from Charles Hurst Renault Belfast
    Dear Sinead,

    Thank you for taking the time to share your feedback with us. I apologize for the inconvenience you experienced with the delay in picking up your car. We strive to provide timely service, and it's clear we fell short in this instance.

    Your feedback is invaluable, and we will use it to improve our processes and ensure a better experience for all our customers in the future. If there's anything further we can do to assist you or if you have any additional concerns, please don't hesitate to reach out.

    Thank you for your understanding and for choosing the Motability Scheme at Charles Hurst Renault Belfast.

    Best regards,

    Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was lovely very friendly very patient with baby with us hope to see her again
    Response from Charles Hurst Renault Belfast
    Dear Sinead M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that Ruth made your experience at Charles Hurst Renault Belfast so positive. It's great to know that her friendly and patient approach, especially with your baby, left such a lasting impression. We truly value your kind words and look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Interaction was good and explained everything. Also showed me the different updates in my new car
    Response from Charles Hurst Renault Belfast
    Hello Eileen,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive interaction with us at Charles Hurst Renault Belfast. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Exceed All very friendly and welcoming.
    Response from Charles Hurst Renault Belfast
    Hello Joseph M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Charles Hurst Renault Belfast to be friendly and welcoming. Providing excellent service is our top priority, and your feedback truly motivates us to continue delivering the best experience possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Charles Hurst Renault Belfast Team
  • Rating 5.0
    Ruth was great put me at ease right away. Very hospitable offering coffee etc, took me through everything I needed to know, answered all my questions.
    Response from Charles Hurst Renault Belfast
    Dear Jill,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ruth at Charles Hurst Renault Belfast. It's fantastic to know that she made you feel at ease and provided you with all the information you needed. We strive to offer the best service possible, and your kind words are a great testament to our efforts.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,

    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was very helpful and understanding. She took the time to take me on a test drive and got on amazing with my Special Needs son.
    Response from Charles Hurst Renault Belfast
    Hello Harry,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ruth at Charles Hurst Renault Belfast. It's great to know that she was able to assist you effectively and make the test drive a pleasant experience for both you and your son.

    We are committed to providing exceptional service to all our customers, and your kind words are a testament to Ruth's dedication and understanding. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    She was a very pleasent young woman who treated me with great respect.
    Response from Charles Hurst Renault Belfast
    Dear Allison C.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Charles Hurst Renault Belfast. Our team is dedicated to providing respectful and attentive service, and it's fantastic to know that this was reflected in your visit.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to deliver excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was amazing from the day we met her she made us feel so comfortable and welcome. Such a lovely lady to be dealing with and made sure we got everything we need.
    Response from Charles Hurst Renault Belfast
    Dear Domhnall C.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Ruth at Charles Hurst Renault Belfast. It's fantastic to know that she made you feel comfortable and welcome, and that she ensured all your needs were met. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Very helpful informative and caring - really excellent care
    Response from Charles Hurst Renault Belfast
    Hello Ben H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service helpful, informative, and caring. Providing excellent care to our customers is our top priority, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Kind regards
    Lookers Customer Service & Resolution Team

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