Motability Scheme at Charles Hurst Renault Belfast

4.9
Rating 4.9
(587 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Welcome to Charles Hurst Renault Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Renault Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Renault Belfast on 02890383535 to make an appointment with our Motability specialist.

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Contact information

Address
62 Boucher Road
Belfast BT12 6LR
GB
Get directions
Phone Number
Call Charles Hurst Renault Belfast on 028 9038 3535
028 9038 3535
028 9038 3535
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Ruth Mckeown
  • Declan Magill
  • Stephen Power
  • Ethan Orr
  • Ellen Hickland
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Caitlin Hughes
  • Glenn Mccartney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Renault Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Charles Hurst Renault Belfast

  • Rating 5.0
    Ruth went above and beyond to accommodate our needs and wishes. If there were more people in the world like Ruth Mckeown the world would be a beautiful place
    Response from Charles Hurst Renault Belfast
    Hello Richard,

    Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear about your positive experience with Ruth Mckeown. It’s always our aim to go above and beyond for our customers, and it’s heartening to know that Ruth was able to accommodate your needs and wishes so effectively.

    Your kind words truly mean a lot to us and will certainly be shared with Ruth and the rest of our team. We are grateful for your support and look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was very good. Nothing was too much bother for her. She explained all functions of the car which made me very confident with the operations of the car.
    Response from Charles Hurst Renault Belfast
    Dear Sharon M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Ruth provided you with such a positive experience and that her explanations made you feel confident with the car's operations. Your satisfaction is our top priority, and it's great to know that Ruth's efforts made a difference.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Ruth was amazing. Helped us pick a family car to our needs. Always greets you with a smile. Very helpful and friendly. Definitely keeps you going back. Definitely recommend
    Response from Charles Hurst Renault Belfast
    Hello Jennifer,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Ruth. It's fantastic to know that she was able to assist you in finding the perfect family car and that her friendly and helpful nature made your visit enjoyable. We truly appreciate your recommendation and are delighted to have you as a satisfied customer. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was super helpful and made everything simple for us. Very Cheery, friendly, pleasant lady 🙂
    Response from Charles Hurst Renault Belfast
    Hello Gerard,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Ruth was able to assist you effectively and make the process simple. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was amazing, she has been brilliant with me,from the start, she makes u feel important an she is excellent
    Response from Charles Hurst Renault Belfast
    Dear Jacqueline O.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ruth. It's fantastic to know that she made you feel important and provided excellent service from the very beginning. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Friendly helpful made
    Response from Charles Hurst Renault Belfast
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Charles Hurst Renault Belfast.

    Best regards,

    Ann Scott
    Charles Hurst Renault Belfast Team
  • Rating 5.0
    Pleased
    Response from Charles Hurst Renault Belfast
    Hello Janine,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are pleased with your experience at Charles Hurst Renault Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Ann Scott
    Charles Hurst Renault Belfast Team
  • Rating 5.0
    Ruth is amazing and so helpful best person i have dealt with with my mobility car
    Response from Charles Hurst Renault Belfast
    Hello Marc,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Ruth. She truly is an asset to our team, and we are delighted to know she was able to assist you so effectively with your mobility car. Your feedback is greatly appreciated and will be shared with Ruth and the rest of our team. If there is anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Charles Hurst Renault Belfast Team
  • Rating 5.0
    Was extremely very helpful
    Response from Charles Hurst Renault Belfast
    Hello Hilary,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service extremely helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Best regards,

    Ann Scott
    Motability Scheme Team
    Charles Hurst Renault Belfast
  • Rating 3.0
    I asked for my key to be sorted when you go near the car it is not opening and it wasn’t dobe
    Response from Charles Hurst Renault Belfast
    Dear Eileen,

    Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience with the key issue was not resolved as expected. We strive to ensure all our customers receive the best service, and it seems we fell short in this instance.

    Please feel free to contact us directly so we can address this matter promptly and ensure your key is functioning correctly. Your satisfaction is important to us, and we would like to make things right.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Excellent customer service. kept informed every step
    Response from Charles Hurst Renault Belfast
    Hello Matthew H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and that you felt well-informed throughout the process. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very quick
    Response from Charles Hurst Renault Belfast
    Dear Nichola T.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very quick. At Charles Hurst Renault Belfast, we strive to provide efficient and high-quality service to all our customers, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Charles Hurst Renault Belfast Team
  • Rating 5.0
    Ruth is a lovely girl who made us feel so welcome and answered our questions
    Response from Charles Hurst Renault Belfast
    Hello Kayleigh,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ruth made you feel welcome and was able to answer all your questions. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Charles Hurst Renault Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Ruth was friendly and helpful and also very knowledgeable. Our experience was very easy.
    Response from Charles Hurst Renault Belfast
    Dear Jennifer S.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ruth was able to assist you in such a friendly and knowledgeable manner. It's wonderful to know that your experience with the Motability Scheme at Charles Hurst Renault Belfast was easy and enjoyable.

    Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Ann Scott
    Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was lovely very friendly and explained everything to me. I will certainly recommend her to anyone looking a mobility car.
    Response from Charles Hurst Renault Belfast
    Hello Theresa H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Ruth at Charles Hurst Renault Belfast. It's great to know that she was able to assist you effectively and make the process clear and friendly. Your recommendation means a lot to us, and we truly appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was fantastic and made choosing my new car easy and hassle free
    Response from Charles Hurst Renault Belfast
    Dear Bronagh P.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Ruth was able to make your car selection process easy and hassle-free. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Ruth and the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Best regards,

    Ann Scott
    Charles Hurst Renault Belfast Team
  • Rating 5.0
    Very good service. And nice people to deal with.
    Response from Charles Hurst Renault Belfast
    Hello Janine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our service and found our team pleasant to deal with. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very friendly and efficient caring
    Response from Charles Hurst Renault Belfast
    Dear Jane B.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team friendly, efficient, and caring. Providing excellent service is our top priority, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Renault Belfast.

    Best regards,

    Ann Scott
    Motability Scheme Team
    Charles Hurst Renault Belfast
  • Rating 5.0
    Ruth was excellent. Would highly recommend her.
    Response from Charles Hurst Renault Belfast
    Dear Naomi L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ruth provided you with excellent service and that you would highly recommend her. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Renault Belfast
  • Rating 5.0
    Honestly I couldn't have asked for a better experience. My motability specialist Ruth was absolutely fantastic and kept me up to date every step of the way
    Response from Charles Hurst Renault Belfast
    Dear Paul W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our Motability Scheme at Charles Hurst Renault Belfast. Ruth is indeed a valued member of our team, and it's fantastic to know she provided you with excellent service and kept you informed throughout the process.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,

    Ann Scott
    Charles Hurst Renault Belfast Team

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