Motability Scheme at Charles Hurst Renault Newtownabbey
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
547 Antrim Road
Newtownabbey BT36 4RF
GB
Phone Number
Call Charles Hurst Renault Newtownabbey on 028 9084 3816
028 9084 3816
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Justin Mcclean
- Chloe Mcgarry
- Eoin Mcallister
- Matthew Sterritt
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Paul Mccormick
- Samuel Russell
- Gemma Simpson
- Erin Kelso
- Glenn Mccartney
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Charles Hurst Renault Newtownabbey
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Charles Hurst Renault Newtownabbey
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Charles Hurst Renault Newtownabbey can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Charles Hurst Renault Newtownabbey on 02890843816 to make an appointment with our Motability specialist.
Reviews at Charles Hurst Renault Newtownabbey
- Rating 3.0Sep 30, 2025Usually get updates but none this time. Said my wireless charging was fixed but it's not unfortunately.
- Rating 5.0Sep 11, 2025BrilliantResponse from Charles Hurst Renault NewtownabbeySep 11, 2025Hello Samuel C.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a brilliant experience with us at Charles Hurst Renault Newtownabbey. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Renault Newtownabbey - Rating 5.0Sep 10, 2025BrilliantResponse from Charles Hurst Renault NewtownabbeySep 11, 2025Hello David B.,
Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Charles Hurst Renault Newtownabbey. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Motability Scheme Team at Charles Hurst Renault Newtownabbey - Rating 5.0Sep 8, 2025Very knowledgeable and he explained everything so easy brillant serviceResponse from Charles Hurst Renault NewtownabbeySep 9, 2025Hello Leanne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service knowledgeable and easy to understand. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Charles Hurst Renault Newtownabbey.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 8, 2025Excellent service I dealt with Chloe, very knowledgeable about all the vehicles and helped me choose the right car for my specific needs.😁👍👏👏Response from Charles Hurst Renault NewtownabbeySep 9, 2025Hello Gary J.,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Charles Hurst Renault Newtownabbey. Chloe is indeed a valuable member of our team, and we're glad she could assist you in finding the perfect car to meet your needs. Your feedback is greatly appreciated, and it motivates us to continue providing top-notch service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Charles Hurst Renault Newtownabbey Team - Rating 5.0Sep 1, 2025Brilliant service from start to finish,would highly recommend the team for all needs of dealing with the carsResponse from Charles Hurst Renault NewtownabbeySep 2, 2025Hello James B.,
Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us from start to finish. Our team at Charles Hurst Renault Newtownabbey is dedicated to providing exceptional service, and it's fantastic to know we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you with any future needs. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Renault Newtownabbey - Rating 5.0Aug 12, 2025We had a very helpful friendly service from they couldn't do enough for us from the beginning till we received our car ,very happy with this service great customer service.Response from Charles Hurst Renault NewtownabbeyAug 12, 2025Hello Kieran M.,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our team at Charles Hurst Renault Newtownabbey. Providing helpful and friendly service is our top priority, and it's wonderful to know that we met your expectations from start to finish. Your satisfaction is incredibly important to us, and we are delighted that you are happy with your new car. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Charles Hurst Renault Newtownabbey Team - Rating 5.0Jun 26, 2025In out no messing aboutResponse from Charles Hurst Renault NewtownabbeyJun 26, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 23, 2025They were very friendly and got the job done quicklyResponse from Charles Hurst Renault NewtownabbeyJun 23, 2025Hello Alexandra M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and efficient. At Charles Hurst Renault Newtownabbey, we strive to provide the best service possible, and it's great to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Renault Newtownabbey - Rating 5.0Jun 18, 2025Handover was very smooth Chloe went through all controls and made very sure I was happy before leaving dealershipResponse from Charles Hurst Renault NewtownabbeyJun 19, 2025Hello Robert M.,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Chloe was able to provide you with a smooth handover and ensure you were comfortable with all the controls before leaving the dealership. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Charles Hurst Renault Newtownabbey - Rating 5.0Jun 11, 20251st class customer satisfaction car sitting ready just did paper work and drove homeResponse from Charles Hurst Renault NewtownabbeyJun 11, 2025Dear Jacqueline W.,
Thank you so much for your wonderful review! We are thrilled to hear that you had a first-class experience with us at Charles Hurst Renault Newtownabbey. It's fantastic to know that everything went smoothly and you were able to drive home with ease. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Charles Hurst Renault Newtownabbey Team - Rating 5.0May 28, 2025Justin McLean, was an absolute gentleman 😁👍 great service 😁👍Response from Charles Hurst Renault NewtownabbeyMay 29, 2025Thank you for the great review and the feedback on Justin, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Renault Newtownabbey
- Rating 5.0May 21, 2025Brilliant.Justin is a good man.Knows his job inside out.Makes you feel very comfortable easy to talk to very very helpful.I give him twenty out of ten.The whole team at Charles Hurst motability are outstanding.Response from Charles Hurst Renault NewtownabbeyMay 22, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 16, 2025Was very helpful and went out of his way to helpResponse from Charles Hurst Renault NewtownabbeyMay 16, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Renault Newtownabbey
- Rating 4.0May 9, 2025Great serviceResponse from Charles Hurst Renault NewtownabbeyMay 10, 2025Dear Rowena M.,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our service at Charles Hurst Renault Newtownabbey. Your satisfaction is our top priority, and your positive review is truly appreciated.
If there is anything specific you think we could improve upon to make your next visit even better, please feel free to let us know. We are always eager to enhance our services and ensure that our customers have the best possible experience.
Thank you once again for your kind words and for choosing the Motability Scheme with us. We look forward to serving you again in the future.
Best regards,
Ann
Charles Hurst Renault Newtownabbey Team - Rating 5.0Apr 17, 2025They were very helpful thank youResponse from Charles Hurst Renault NewtownabbeyApr 19, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 8, 2025Eoin has been a great salesman. He took plenty of time to not only hand over the new car but to ensure we knew how to work all it faculties. Very professional.Response from Charles Hurst Renault NewtownabbeyApr 10, 2025Thank you for the great review and the feedback on Joanne, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Renault Newtownabbey
- Rating 5.0Apr 5, 2025Very helpful and efficient. Car service carried out quickly without any problems.Response from Charles Hurst Renault NewtownabbeyApr 5, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 1, 2025Eoin was very professional and pleasant.Response from Charles Hurst Renault NewtownabbeyApr 1, 2025Thank you so much for your kind words! We are so happy to hear that Eoin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 3.0Mar 21, 2025Okay before ordering the car but went downhill after car arrived. I was allowed to drive out without being covered on the insurance.Response from Charles Hurst Renault NewtownabbeyMar 22, 2025Hi Alan,
Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the wireless charging issue and the lack of updates during your recent visit. Your satisfaction is important to us, and we are committed to resolving this matter promptly.
Please feel free to contact our service team directly at your earliest convenience, so we can arrange a suitable time to address the wireless charging problem. We value your feedback and are dedicated to improving our services to ensure a better experience for you in the future.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Best regards,
The Motability Scheme Team at Charles Hurst Renault Newtownabbey