Motability Scheme at Charles Hurst Kia Newtownabbey

4.8
Rating 4.8
(111 reviews)
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 19:00 09:00 - 17:00 09:00 - 15:00Closed Today

Contact information

Address
547 Antrim Road
Newtownabbey BT36 4LA
GB
Phone Number
Call Charles Hurst Kia Newtownabbey on 028 9084 5271
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 19:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 19:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Jennifer Farmer
  • Russell Perry
  • John Sheppard
  • Melissa Lyttle
  • Christopher Mcclay
  • Philip Mcdade
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday09:00 - 17:30
Sunday09:00 - 17:30

Motability service specialists:

  • Zoe Mcclean
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Kia Newtownabbey

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Charles Hurst Kia Newtownabbey

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Kia Newtownabbey can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Kia Newtownabbey on 02890845271 to make an appointment with our Motability Scheme specialist.

Reviews at Charles Hurst Kia Newtownabbey

  • Rating 5.0
    Fantastic
    Response from Charles Hurst Kia Newtownabbey
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic! John and Russell were informative, approachable and genuine in getting the right car for our family. We can't wait to get it!

    Thanks John for everything!
    Response from Charles Hurst Kia Newtownabbey
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure John and Russell receives the recognition they deserves. Many thanks kind regards
  • Rating 5.0
    Absolutely brilliant both guys John Shepard and his boss very professional know their job well done guys 👏
    Response from Charles Hurst Kia Newtownabbey
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure John and the manager receive the recognition they deserves. Many thanks
  • Rating 5.0
    Great customer service and went through everything about the car
    Response from Charles Hurst Kia Newtownabbey
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very informative with the technology of the car. Good clear information and a generally nice fella to talk to. Made the whole process a joyful experience
    Response from Charles Hurst Kia Newtownabbey
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Chris was very knowledgeable and made the process very easy.
    Response from Charles Hurst Kia Newtownabbey
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The team were extremely helpful and welcoming and made my autistic son feel relaxed
    Response from Charles Hurst Kia Newtownabbey
    Hi Aidan. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks!
  • Rating 5.0
    I was dealt with by a gentleman called Christopher who arranged collection of my vehicle. He is extremely courteous, friendly and very knowledgeable. He explained everything perfectly and took time to demonstrate different functions within the vehicle to ensure i was comfortable before I left the premises. He also reassured me that if I had any further queries after leaving, I could contact him. The manager who was also very pleasant, gave this reassurance and wished me luck with my new vehicle which was lovely and much appreciated. My experience with Charles Hurst Kia Newtownabbey from start to finish was fantastic. I cannot stress enough how much of an asset to the company Christopher is and he deserves recognition for this as does the manager.
    Response from Charles Hurst Kia Newtownabbey
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Christopher receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Excellent ten out of ten.Very helpful staff. Mr Sheppard was particularly good at explaining the finer details of the vehicle. I would highly recommend Charles Hurst company to all Mobility customer's.
    John Marks
    Response from Charles Hurst Kia Newtownabbey
    Hi Robert, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Mr Sheppard receives recognition for his fantastic customer service which he provided to you. Kind regards.
  • Rating 5.0
    Could not fault them first class
    Response from Charles Hurst Kia Newtownabbey
    Thank you for your kind words - We are so happy to hear you had a good experience.
  • Rating 5.0
    Really good service and the staff where brilliant and explain everything in great detail Really good
    Response from Charles Hurst Kia Newtownabbey
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good second to none John very very good nice one
    Response from Charles Hurst Kia Newtownabbey
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure John receives the recognition he deserves.
  • Rating 5.0
    Great experience and very knowledgeable and helpful
    Response from Charles Hurst Kia Newtownabbey
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    John was great, the hand over was excellent
    Response from Charles Hurst Kia Newtownabbey
    Hi Leon, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with John, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Very helpful and good service
  • Rating 5.0
    Great
  • Rating 1.0
    You keep telling me there is an error, this is my fourth attempt to share experience please sort this out it is very irritating.
    Response from Charles Hurst Kia Newtownabbey
    Good morning Campbell thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind regards
  • Rating 5.0
    John shepherd was a absolute gentleman explained everything about mobility took us for a test drive and enjoyed the experience.
  • Rating 5.0
    Christopher very helpful no complaints
  • Rating 5.0
    Christopher McClay was very professional and informative about the whole process. A very helpful and pleasant young man. I am sure he is a great asset to the Charles Hurst Kia team.

    Kind Regards

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