Motability Scheme at James Haugh MG Dumfries

4.9
Rating 4.9
(63 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
2 St. Marys Street
Dumfries DG1 1HD
GB
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Phone Number
Call James Haugh MG Dumfries on 01387 255291
01387 255291
01387 255291
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Robert Roberts
  • Simon Musso
  • Grant Cowper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Shona Green
  • Emma Brown
  • Stephanie Johnstone
  • Leon Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at James Haugh MG Dumfries

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to James Haugh MG Dumfries

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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James Haugh MG Dumfries can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact James Haugh MG Dumfries on 01387255291 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at James Haugh MG Dumfries

  • Rating 5.0
    All staff are friendly,efficient and a pleasure to deal with.
    Response from James Haugh MG Dumfries
    Hi John, thank you for your kind words, we really appreciate it! Great to see you found our team friendly and efficient. We look forward to seeing you!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    The staff were very helpful and friendly and kept me up to date with everything
    Response from James Haugh MG Dumfries
    Hi Gillian, thank you so much for your kind review. We are thrilled to see that you found our team to be helpful and friendly during the process. Customer service is very important to us, and we appreciate your trust in our team.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    The sales advisor called Rob was friendly and helpful, overall a pleasant experience
  • Rating 5.0
    Very good
    Response from James Haugh MG Dumfries
    Hi Martyna, thank you so much for your 5-star review, we really appreciate it!
  • Rating 5.0
    It was quick and efficient staff friendly and helpful and knowledgeable
  • Rating 5.0
    Great service and costumer service excellent quality i would recommend them to all my friends and family
    Response from James Haugh MG Dumfries
    Hi Andrew, thank you so much for your review, we are pleased to see that you found our customer service to be excellent. We work hard to provide great service to all our customers and appreciate you for trusting us with your motoring needs.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Perfect in every way.
    Response from James Haugh MG Dumfries
    Hi Lynne, thank you so much for your kind words and 5 star review, we really appreciate it! Thank you for choosing us.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Grants a wee smasher!! Knows his stuff cheers guys n thanks for the coffees.
    Response from James Haugh MG Dumfries
    Hi Linda, thank you so much for your wonderful review, we are so pleased to see this. It's great to know the team provided a great experience during your purchase.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    There always polite and friendly x
    Response from James Haugh MG Dumfries
    Hi Laycie, thank you so much for your review! It is great to see that you found our team polite and friendly during your recent visit. We look forward to seeing you again in the future!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Very good communication
    Response from James Haugh MG Dumfries
    Hi Linda, thank you so much for your 5 star review and kind words. It's great to see you found communication with our team was very good. We look forward to assisting you again whenever you need us.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Great service as always very friendly and helpful
    Response from James Haugh MG Dumfries
    Hi Troy, thank you so much for your kind words and 5 star review! We really appreciate this as we work hard to deliver a great service. It's good to see you found our team friendly and helpful. Thanks again for choosing James Haugh.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Very helpful and a pleasure to come and deal with you for my mobility and thankyou
    Response from James Haugh MG Dumfries
    Hi Jacqueline,

    Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It was our pleasure to assist you with your mobility vehicle needs. If you ever need anything else, don't hesitate to reach out.

    Kind regards,
    James Haugh MG
  • Rating 3.0
    Car not cleaned?
    Response from James Haugh MG Dumfries
    Hi Avril, we are sorry to see that you are disappointed with your recent visit to us. Customer satisfaction is very important to us. Please do reach out to a member of the team who will be happy to discuss your concerns in more detail.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Rob was top notch and showed me around my new car. Showed me all the controls and where everything was. He followd up with an email this morning sharing a video reminder of where all the controls were. I would highly recommend Rob to anyone looking for a new car. He is a lovely bloke and made the whole experience effortless.
    Response from James Haugh MG Dumfries
    Hi Thomas,

    Thank you for your fantastic review! We're thrilled to hear that Rob provided you with such an exceptional experience. It's great to know that his detailed walkthrough and follow-up video were helpful. We appreciate your recommendation and look forward to assisting you in the future. Enjoy your new car!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Rob was fantastic with us and talked us through our options. He was able to answer any questions we had and is a lovely bloke. It is just a shame he is now on annual leave and won't be there to hand over the car if I get it on the proposed date
    Response from James Haugh MG Dumfries
    Hi Thomas,

    Thank you so much for your kind words about Rob! We're thrilled to hear that he provided you with excellent service and answered all your questions. Rest assured, our team is committed to ensuring a smooth and seamless experience for you, and we're here to assist you every step of the way.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Was a very pleasant experience from start to finish
    Response from James Haugh MG Dumfries
    Hi Leigh,

    Thank you so much for your review and kind words. We are so pleased to see that you found your experience with us pleasant from start to finish. We look forward to seeing you in the future!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Great experience !
    Response from James Haugh MG Dumfries
    Hi Shannon, thank you so much for your 5 star rating and taking the time to review us. It's great to see that you found your experience was excellent! We hope to see you again in the future.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    I popped in to look for a mobility car, was met by Rob who kindly guided me through it all and help a seamless completion for my new vehicle.
    Response from James Haugh MG Dumfries
    Thank you for your kind words! We're delighted to hear that Rob was able to assist you so effectively and make the process of finding your new mobility car seamless. Enjoy your new vehicle, and we look forward to serving you again in the future!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Was excellent
    Response from James Haugh MG Dumfries
    Hi Thomas,

    Thank you for your kind words and 5 star rating - we're glad to have been of service!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Amazing handover , Rob explaine step by step all process.
    Response from James Haugh MG Dumfries
    Hi Anastasia, Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible experience. Thank you again for your positive review! Enjoy your new vehicle.

    Kind regards,
    James Haugh MG

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