Motability Scheme at James Haugh MG Dumfries

4.9
Rating 4.9
(88 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
2 St. Marys Street
Dumfries DG1 1HD
GB
Get directions
Phone Number
Call James Haugh MG Dumfries on 01387 255291
01387 255291
01387 255291
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Robert Roberts
  • Simon Musso
  • Grant Cowper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Shona Green
  • Emma Brown
  • Stephanie Johnstone
  • Leon Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at James Haugh MG Dumfries

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to James Haugh MG Dumfries

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

James Haugh MG Dumfries can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact James Haugh MG Dumfries on 01387255291 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at James Haugh MG Dumfries

  • Rating 5.0
    Would 100% recommend getting a car from them. From start to finish. They explained everything and went through it over again.
    Response from James Haugh MG Dumfries
    Hi Charlie,

    Thank you so much for your wonderful review and for taking the time to share your experience with us! We are thrilled to hear that our team provided clear and thorough explanations throughout the process. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    James Haugh MG
  • Rating 5.0
    Great service, good explanation of the vehicle, perfect customer service from Rob
    Response from James Haugh MG Dumfries
    Hello Johanna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and that Rob was able to provide you with a clear explanation of the vehicle.

    Kind regards,
    james Haugh MG
  • Rating 5.0
    Good service
    Response from James Haugh MG Dumfries
    Thank you, Margaret! We're glad you had a positive experience. Look forward to seeing you again in the future.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    We had a good experience Simon take the time to explain everything
    Response from James Haugh MG Dumfries
    Thanks, John! It's great to hear Simon was helpful and clear. We appreciate your feedback and hope you enjoy your new car.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Excellent service
    Response from James Haugh MG Dumfries
    Thank you, Margaret! We're delighted to see you found the service was excellent.
  • Rating 5.0
    Very helpful and friendly staff, highly recommend
    Response from James Haugh MG Dumfries
    Hi Amanda,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our staff helpful and friendly. We look forward to serving you again in the future.

    Best regards,
    James Haugh MG
  • Rating 5.0
    Simon was great and already knew my problems and what best car was for me
    Response from James Haugh MG Dumfries
    Hi Claire,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Simon was able to assist you effectively and help you find the best car to meet your needs. At James Haugh MG Dumfries, we strive to provide personalised and knowledgeable service, and it's fantastic to know that Simon delivered on that promise.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    James Haugh MG
  • Rating 5.0
    He explained everything very well and very polite.
    First time applying and he done everything for us
    Response from James Haugh MG Dumfries
    Hi Charlie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was positive and that everything was explained clearly and politely. It's fantastic to know that your first application process went smoothly and that we could assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    James Haugh MG
  • Rating 5.0
    Very professional and told me everything they were doing
    Response from James Haugh MG Dumfries
    Hi John,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team to be professional and informative during your visit. Providing excellent service and ensuring our customers are well-informed are top priorities for us. We look forward to serving you again!

    Best regards,
    James Haugh MG
  • Rating 5.0
    Simon musso was wonderful, informative, respectful and made the experience enjoyable. Didn't make me feel different from any other customer
    Response from James Haugh MG Dumfries
    Hi Laura,

    Thank you for your kind words! We're thrilled to hear that Simon provided you with a great experience. We appreciate your support and hope to see you again in the future!

    Kind regards,
    James Haugh MG







  • Rating 5.0
    The experienced staff is very friendly and helpful, hence why I went back for my new motability car.
    Excellent service.
    Response from James Haugh MG Dumfries
    Hi Johanna,

    Thank you for reviewing us! We appreciate your kind words about our friendly team, and we truly appreciate your repeat business with us. We hope you enjoy your new car!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Everything was stress free and very easy
    Response from James Haugh MG Dumfries
    Hi Luca,

    Thank you for reviewing us, we really appreciate it. It's great to see that you found the process stress-free and easy. Enjoy your new car!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Good service.friendly.helpfull and on time to very pleased.well done.
    Response from James Haugh MG Dumfries
    Hi David,

    Thank you so much for taking the time to review us. It's great to see that you found the team was friendly and helpful. We look forward to seeing you again in the future.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Very knowledgeable and couldn't have been more helpful can't wait to get the car
    Response from James Haugh MG Dumfries
    Hi John,

    Thank you so much for reviewing us, we really appreciate it. It's great to see that you found our team knowledgeable and helpful. We look forward to seeing you again soon.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Excellent service thank you
    Response from James Haugh MG Dumfries
    Hi Collette,

    Thank you for your review, we really appreciate it! Great to see that you found the service with us to be excellent. We look forward to seeing you in the future.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    My experience at the dealers was excellent Grant in a lovely person and explained everything to me.
    Response from James Haugh MG Dumfries
    Hi Pearl,

    Thank you so much for your wonderful review. We really appreciate your kind words, and it's great to see that Grant provided excellent service to go through everything with you. We look forward to seeing you again in the future.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Very friendly staff treated with respect and courtesy would highly recommend
    Response from James Haugh MG Dumfries
    Hi Roberta, thank you so much for your kind review, we are very pleased to see that you found the team to be friendly and respectful. We work hard to deliver great customer experiences at our dealership, and we look forward to seeing you again in the future.

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Rob was lovely let us know everything we need to know great customer service 10/10 rob thank you from Mr Mrs s tate
    Response from James Haugh MG Dumfries
    Thank you, Mr. and Mrs. State, for your kind words! We're delighted to hear that Rob provided you with excellent customer service and all the information you needed. We'll be sure to pass on your thanks to him. We look forward to assisting you again in the future!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Brilliant dealership, easy to work with and go the extra mile! Shows the big boys how it should be done. Customers are at the heart ❤️ of what they do across both marques.
    Response from James Haugh MG Dumfries
    Hi David,

    Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with us. Putting our customers first is what we strive for, and it means the world to know our efforts are appreciated. We look forward to welcoming you back!

    Kind regards,
    James Haugh MG
  • Rating 5.0
    Excellent service from application to completion. Grant was very accommodating to my mobility issues and was extremely professional throughout the process .
    Response from James Haugh MG Dumfries
    Hi Elizabeth,

    Thank you so much for your kind words! We're delighted to hear that you had an excellent experience from start to finish. Grant will be thrilled to know his efforts made a difference. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels in your new car!

    Kind regards,
    James Haugh MG

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