Motability Scheme at Arnold Clark BMW Dumfries

Motability Scheme at Arnold Clark BMW Dumfries

4.5
Rating 4.5
(20 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
York House
Annan Road
Dumfries DG1 3AW
GB
Phone Number
Call Arnold Clark BMW Dumfries on 013873 40826
Reviews
Visit dealer website

Service centre details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability service specialists:

  • Jacqueline Whillans
  • Victoria Potts
We recommend calling and booking an appointment before visiting.

Accessibility features at Arnold Clark BMW Dumfries

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Arnold Clark BMW Dumfries

Our trained Motability specialists are here to support you throughout the duration of your lease.

Arnold Clark BMW Dumfries can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Arnold Clark BMW Dumfries on 01387340826 to make an appointment with our Motability specialist.

Reviews at Arnold Clark BMW Dumfries

  • Rating 5.0
    Excellent service from all members of staff
  • Rating 4.0
    Always good service
  • Rating 5.0
    Absolutely Superb
  • Rating 5.0
    No problems, appointment made to suit my needs
  • Rating 5.0
    Great service waiting room great . Plenty tea coffee soft drinks . Kept you updated through your phone
    Response from Arnold Clark BMW Dumfries
    Hi William!

    It’s always lovely to hear when our hard work has paid off and the team will be delighted to read your review.

    Richard,
    Arnold Clark
  • Rating 5.0
    Very Attentive with Spot on Service.
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great service
    Response from Arnold Clark BMW Dumfries
    Thank you so much for your kind words! We are so happy to hear that the Team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

    Imogene
    Arnold Clark
  • Rating 5.0
    Great service all round.
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great service and friendly customer service.
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review

    Imogene
    Arnold Clark
  • Rating 1.0
    9 hours for a mot shocking
    Response from Arnold Clark BMW Dumfries
    Hi Donald,
    Thank you for your review. I'm sorry you are unhappy with the time taken for your MOT.

    Lori,
    Arnold Clark
  • Rating 5.0
    Great customer service
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 4.0
    Car needed tyre which couldn't be fitted until the following day. Disappointed that a tyre couldn't be sourced locally more quickly
    Response from Arnold Clark BMW Dumfries
    Thank you for your feedback.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service john macdonald
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Fantastic customer service
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Good customer service and I loved that tha car was valeted and washed too ...
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review, Susan.

    Imogene
    Arnold Clark
  • Rating 5.0
    Brilliant they cleaned my car for me and the service receptionist was really polite and kind
    Response from Arnold Clark BMW Dumfries
    Thank you, Angela. ! We are so happy to hear that you had a positive experience.

    Imogene
    Arnold Clark
  • Rating 3.0
    I thought I might have got an email or even a text as I have short term memory loss.i had no problems with vauxhall telling me when my service was due
    Response from Arnold Clark BMW Dumfries
    Hi Daryl!

    That's what we like to hear. We love to see reviews like this!

    We look forward to seeing you again in the future.

    Richard,
    Arnold Clark
  • Rating 5.0
    Helpful and friendly staff.
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review, Heather!

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent service from all departments
    Response from Arnold Clark BMW Dumfries
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    As usual very good service.
    Response from Arnold Clark BMW Dumfries
    Thank you for the great review,

    Imogene
    Arnold Clark

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