Motability Scheme at Vertu Ford Dunfermline
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Dunfermline
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Dunfermline can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Dunfermline on 08448247079 to make an appointment with our Motability specialist.
Contact information
Address
Halbeath Road
Dunfermline FY12 7RD
GB
Phone Number
Call Vertu Ford Dunfermline on 0844 824 7079
0844 824 7079
Website
Email
Reviews
Find or leave a review on Google
Service centre details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Service centre details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Ellis Jarret
- Chloe Stephen
- Courtney Nardone
We recommend calling and booking an appointment before visiting.
Accessibility features at Vertu Ford Dunfermline
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Vertu Ford Dunfermline
- Rating 5.0Sep 12, 2024Easy, fast, and worry freeResponse from Vertu Ford DunfermlineSep 12, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
- Rating 5.0Sep 11, 2024There was an offer on to collect and drop the car off for its MOT so we took advantage of this, which we found excellent.Response from Vertu Ford DunfermlineSep 11, 2024Good afternoon, Peter . Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Sep 11, 2024Went goodResponse from Vertu Ford DunfermlineSep 11, 2024Good afternoon, William . Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 4.0Jun 11, 2024Everything fine except I thought the car might be washed but it wasn’t.Response from Vertu Ford DunfermlineJun 11, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Oct 2, 2023Great customer service .Response from Vertu Ford DunfermlineOct 2, 2023Hi Angela, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 3.0Aug 16, 2023GoodResponse from Vertu Ford DunfermlineAug 16, 2023Hi Lesley. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3LR1608 Kind regards, Kerry
- Rating 4.0May 12, 2023Customer service on the day was very good.
The appointment was originally booked through Central booking 2 weeks previously where a courtesy vehicle was asked for; central booking failed to arrange/book a courteous vehicle which as a disabled person was inconvenient.Response from Vertu Ford DunfermlineMay 12, 2023Good afternoon John, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com quoting ref; YTJC41205 - Thank you, Trish. - Rating 5.0May 4, 2023Great service and washed and cleaned inside of car before returning carResponse from Vertu Ford DunfermlineMay 4, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
- Rating 5.0Mar 16, 2023Excellent thank youResponse from Vertu Ford DunfermlineMar 16, 2023Hi Charles, thank you for taking the time to leave us a great 5 star review about your service. Kind regards, Trish.
- Rating 5.0Jan 23, 2023Fast and friendly serviceResponse from Vertu Ford DunfermlineJan 23, 2023Hi Eoin-Stuart Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Jan 9, 2023They were really good. Even came and picked the car up from my home and delivered it back to meResponse from Vertu Ford DunfermlineJan 9, 2023Good afternoon Angela. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Selina.
- Rating 5.0Nov 4, 2022Very helpful and give a the customer feeling they matter . Good experience all round .Response from Vertu Ford DunfermlineNov 4, 2022Hello Ann and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina.
- Rating 4.0Oct 29, 2022Great customer service xResponse from Vertu Ford DunfermlineOct 29, 2022Hello Elizabeth. Thank you for taking your time to leave this great review! Kind regards, Stuart.
- Rating 5.0Oct 13, 2022Excellent service thank youResponse from Vertu Ford DunfermlineOct 13, 2022Hello Charles, thank you for taking the time to leave us a great review about your MOT. Kind regards, Trish.
- Rating 2.0Sep 22, 2022Morag TResponse from Vertu Ford DunfermlineSep 22, 2022Good evening Morag, please could you explain to us via email why you only left 2 stars? We can be contacted on digitalcustomerexperience@vertumotors.com. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have. Kind Regards, Trish.
- Rating 1.0Sep 5, 2022Absolutely shocking I will not be using macklin motors Dunfermline in the future.six plus months.mechanical
Issues.will be going elsewhere.Response from Vertu Ford DunfermlineSep 5, 2022Hi Kenneth, thank you for taking the time to leave this review. I am sorry to hear that your experience has left you feeling this way. I understand you are now dealing direct with the General manager of the dealership on this matter, Kind regards Keith - Rating 5.0Sep 4, 2022Very helpful and knowledgeableResponse from Vertu Ford DunfermlineSep 4, 2022Hello John Alfred S.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Aug 24, 2022Excellent customer serviceResponse from Vertu Ford DunfermlineAug 24, 2022Hello Margaret, thank you for taking the time to leave us a 5 star review about your MOT. Kind regards, Trish.
- Rating 5.0Aug 15, 2022Very professional, polite staff, excellent service providedResponse from Vertu Ford DunfermlineAug 15, 2022Hi William. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Kerry
- Rating 5.0Jul 13, 2022Excellent service great cleaningResponse from Vertu Ford DunfermlineJul 13, 2022Hi Margaret, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith