Please note Macklin Motors Ford Dunfermline is a service centre only.

Motability Scheme at Macklin Motors Ford Dunfermline

4.4
Rating 4.4
(22 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Macklin Motors Ford Dunfermline

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Ford Dunfermline can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Ford Dunfermline on 08448247079 to make an appointment with our Motability specialist.

Contact information

Address
Halbeath Road
Dunfermline FY12 7RD
GB
Phone Number
Call Macklin Motors Ford Dunfermline on 0844 824 7079
Email
Reviews
Visit dealer website

Service centre details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Ellis Jarret
  • Chloe Stephen
  • Courtney Nardone
We recommend calling and booking an appointment before visiting.

Accessibility features at Macklin Motors Ford Dunfermline

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Macklin Motors Ford Dunfermline

  • Rating 5.0
    Easy, fast, and worry free
    Response from Macklin Motors Ford Dunfermline
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    There was an offer on to collect and drop the car off for its MOT so we took advantage of this, which we found excellent.
    Response from Macklin Motors Ford Dunfermline
    Good afternoon, Peter . Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Went good
    Response from Macklin Motors Ford Dunfermline
    Good afternoon, William . Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 4.0
    Everything fine except I thought the car might be washed but it wasn’t.
    Response from Macklin Motors Ford Dunfermline
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Great customer service .
    Response from Macklin Motors Ford Dunfermline
    Hi Angela, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 3.0
    Good
    Response from Macklin Motors Ford Dunfermline
    Hi Lesley. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3LR1608 Kind regards, Kerry
  • Rating 4.0
    Customer service on the day was very good.
    The appointment was originally booked through Central booking 2 weeks previously where a courtesy vehicle was asked for; central booking failed to arrange/book a courteous vehicle which as a disabled person was inconvenient.

    Response from Macklin Motors Ford Dunfermline
    Good afternoon John, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com quoting ref; YTJC41205 - Thank you, Trish.
  • Rating 5.0
    Great service and washed and cleaned inside of car before returning car
    Response from Macklin Motors Ford Dunfermline
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
  • Rating 5.0
    Excellent thank you
    Response from Macklin Motors Ford Dunfermline
    Hi Charles, thank you for taking the time to leave us a great 5 star review about your service. Kind regards, Trish.
  • Rating 5.0
    Fast and friendly service
    Response from Macklin Motors Ford Dunfermline
    Hi Eoin-Stuart Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    They were really good. Even came and picked the car up from my home and delivered it back to me
    Response from Macklin Motors Ford Dunfermline
    Good afternoon Angela. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Selina.
  • Rating 5.0
    Very helpful and give a the customer feeling they matter . Good experience all round .
    Response from Macklin Motors Ford Dunfermline
    Hello Ann and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina.
  • Rating 4.0
    Great customer service x
    Response from Macklin Motors Ford Dunfermline
    Hello Elizabeth. Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Excellent service thank you
    Response from Macklin Motors Ford Dunfermline
    Hello Charles, thank you for taking the time to leave us a great review about your MOT. Kind regards, Trish.
  • Rating 2.0
    Morag T
    Response from Macklin Motors Ford Dunfermline
    Good evening Morag, please could you explain to us via email why you only left 2 stars? We can be contacted on digitalcustomerexperience@vertumotors.com. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have. Kind Regards, Trish.
  • Rating 1.0
    Absolutely shocking I will not be using macklin motors Dunfermline in the future.six plus months.mechanical
    Issues.will be going elsewhere.
    Response from Macklin Motors Ford Dunfermline
    Hi Kenneth, thank you for taking the time to leave this review. I am sorry to hear that your experience has left you feeling this way. I understand you are now dealing direct with the General manager of the dealership on this matter, Kind regards Keith
  • Rating 5.0
    Very helpful and knowledgeable
    Response from Macklin Motors Ford Dunfermline
    Hello John Alfred S.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent customer service
    Response from Macklin Motors Ford Dunfermline
    Hello Margaret, thank you for taking the time to leave us a 5 star review about your MOT. Kind regards, Trish.
  • Rating 5.0
    Very professional, polite staff, excellent service provided
    Response from Macklin Motors Ford Dunfermline
    Hi William. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Kerry
  • Rating 5.0
    Excellent service great cleaning
    Response from Macklin Motors Ford Dunfermline
    Hi Margaret, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith

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