Motability Scheme at Macklin Motors Renault Dunfermline

Motability Scheme at Macklin Motors Renault Dunfermline

4.7
Rating 4.7
(77 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Halbeath Road
Dunfermline
Dunfermline KY12 7RD
GB
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Phone Number
Call Macklin Motors Renault Dunfermline on 0330 017 6656
0330 017 6656
0330 017 6656
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • John Kelly
  • Gary Ballantine
  • James Mcaspurn
  • Laura Mclachlan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ellis Jarret
  • Chloe Stephen
  • Courtney Nardone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors Renault Dunfermline

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Macklin Motors Renault Dunfermline

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Renault Dunfermline can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Renault Dunfermline on 03300176656 to make an appointment with our Motability Scheme specialist.

Visit dealer website
Visit dealer website

Reviews at Macklin Motors Renault Dunfermline

  • Rating 5.0
    Very professional, courteous, helpful and considerate of my needs. Ample time to ensure I was able to get in and out of the vehicle and that I was comfortable and able to drive it.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon, Richard . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very friendly staff and informative
    Response from Macklin Motors Renault Dunfermline
    Good afternoon, Kristopher. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very friendly and helpful
    Response from Macklin Motors Renault Dunfermline
    Good afternoon, Adam . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent service from Gemma Edwards.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon, Alexandra . Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Laura was a great help with the whole process.
    Response from Macklin Motors Renault Dunfermline
    Thank you so much for your kind words! We are so happy to hear that Laura was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Great no faults
    Response from Macklin Motors Renault Dunfermline
    Good afternoon Kali. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very polite and nice and helpful service coffee was brilliant too
    Response from Macklin Motors Renault Dunfermline
    Good afternoon, Mary . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Good customer service throughout. Nicola was especially very attentive in making sure my visit for car service ran smoothly from start to finish. Thank you.
    Response from Macklin Motors Renault Dunfermline
    Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.
  • Rating 5.0
    Salesman was great. Informative, easy to talk too and helpful.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon Donna. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very courteous. Took lots of time to explain. No question was too silly. Very helpful. When back next year will be seeking Laura out again to help.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon Keir. Thank you for taking the time to leave a review regarding your experience with our Team at Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 5.0
    I was treated with respect, I got told everything I needed to be told and John was very polite and respectful
    Response from Macklin Motors Renault Dunfermline
    Good afternoon John. Thank you for taking the time to leave a review regarding your experience with John at Bristol Street Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    The experience was excellent. Our sales advisor Gemma handled the whole process from start to finish. The car I wanted to look at was the Renault Scenic E-tech. I had a full demonstration of how the car worked and my son who is the person who drives me around was able to test the car. They were more than happy to allow my son to test that my wheelchair would fit in the boot of the car. As this is my first electric car they explained throughly the differences between internal combustion engine cars and electric cars and what the charging process is like as well as how to get a home charger fitted through the Motability scheme. Lastly they made sure that the car was suitable for my needs and explained the deposit prices and then guided me through the whole Motability renewal process.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon Andrew. Thank you for taking the time to leave a review regarding your experience with Gemma at Bristol Street Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
  • Rating 1.0
    Absolutely awful- would not use this dealership agsin
    Response from Macklin Motors Renault Dunfermline
    Hi Lynn Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref Y1LW3009 Kind regards, Keith
  • Rating 5.0
    Great service friendly and very helpful making our experience memorable
    Response from Macklin Motors Renault Dunfermline
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    They were really helpful
    Response from Macklin Motors Renault Dunfermline
    Good afternoon Morag. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.
  • Rating 4.0
    No problems ,work done in timely fashion.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon David. Thank you for taking the time to leave a review regarding your experience with our Team at Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 5.0
    Watson James fabulous
    Response from Macklin Motors Renault Dunfermline
    Good afternoon James. Thank you for taking the time to leave a review regarding your experience with our Service Team at Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Helpful and knowledgeable salesman. Very efficient process.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon Karen. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    The service I received from Gary was first class nothing was too much trouble. Cannot say thank you enough for everything. Definitely the best service.
    Response from Macklin Motors Renault Dunfermline
    Good afternoon Jacqueline. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 5.0
    could not fault them showed me how everything was helped me down load the app so happy with the service love the car

    Response from Macklin Motors Renault Dunfermline
    Good afternoon Heather. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Macklin Motors Renault Dunfermline. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

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