Motability Scheme at Vertu Vauxhall Dunfermline

4.8
Rating 4.8
(270 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Vauxhall Dunfermline

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Dunfermline can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Dunfermline on 03301788118 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Halbeath Road
Dunfermline
Dunfermline KY12 7RD
GB
Phone Number
Call Vertu Vauxhall Dunfermline on 0330 178 8118
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Kristaps Kugrens
  • James Mcaspurn
  • Weronika Kobos
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ellis Jarret
  • Chloe Stephen
  • Courtney Nardone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Dunfermline

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Dunfermline

  • Rating 5.0
    Very good
    Response from Vertu Vauxhall Dunfermline
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Really nice staff and really helpful
    Response from Vertu Vauxhall Dunfermline
    Hi Michelle. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    The guys where awesome at Vertu, helped me out of my car and in general couldn't have been nicer. Overall a great service.
    Response from Vertu Vauxhall Dunfermline
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    The colleague that dealt with us was really nice and efficient and really helpful
    Response from Vertu Vauxhall Dunfermline
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Absolutely flawless from start to finish. James was 10/10 kept in touch and answered any questions I had while waiting in my car.
    Response from Vertu Vauxhall Dunfermline
    Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Very friendly and helpful
    Response from Vertu Vauxhall Dunfermline
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Excellent experience through the phone calls to the service highly recommended
    Response from Vertu Vauxhall Dunfermline
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    James was perfect. Explained everything. I have no issues so far
    Response from Vertu Vauxhall Dunfermline
    Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Excellent customer service
    Response from Vertu Vauxhall Dunfermline
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    I found the staff friendly and informative and the whole process was handled efficiently.
    Response from Vertu Vauxhall Dunfermline
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Great experience, friendly staff, I was always kept informed of everything going on. Fast efficient service
    Response from Vertu Vauxhall Dunfermline
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    First class assistant with all aspects of transfer of cars. Very helpful.
    Weronika Kobos, who looked after us, answered all our enquiring questions, went into detail, gave us a number of follow up phone calls, showed us all electronics on my vehicle and explained how they operate.
    She is the best representative we have ever had for a mobility car, and I have had a number of cars.
    She is the very best.
    So happy with my purchase.
    Thank you.
    Maureen Smith
    Response from Vertu Vauxhall Dunfermline
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 3.0
    I did not receive a video of the service. The paperwork said front discs lipped under the heading later. I had to google this as I had no idea what it meant .

    Valeting was poor .
    Response from Vertu Vauxhall Dunfermline
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3EM1902 Kind regards, Liza.
  • Rating 5.0
    Car serviced with no problems
    Response from Vertu Vauxhall Dunfermline
    Hi Paul. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Both the sales adviser and sales manager were great. I was kept updated on the car and everything was explained in detail.
    Response from Vertu Vauxhall Dunfermline
    Hi Leah. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Friendly and efficient service
    Response from Vertu Vauxhall Dunfermline
    Hi Carrie Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great service nothing any bother think the staff are excellent well done Vauxhall
    Response from Vertu Vauxhall Dunfermline
    Good afternoon, Euphemia . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Exeptional
    Response from Vertu Vauxhall Dunfermline
    Good afternoon, Murrey . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Didn't get a test drive from them,
    Car is the wrong colour but ok I suppose
    Response from Vertu Vauxhall Dunfermline
    Good afternoon, John. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YE5JG2001 Kind regards, Danielle
  • Rating 5.0
    Great experience, very friendly and helpful, deffo recommend
    Response from Vertu Vauxhall Dunfermline
    Good afternoon, Shane . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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