Motability Scheme at Vertu Dacia Dunfermline
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Halbeath Road
Dunfermline
Dunfermline KY12 7RD
GB
Phone Number
Call Vertu Dacia Dunfermline on 0330 017 6460
0330 017 6460
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Kristaps Kugrens
- John Kelly
- Gary Ballantine
- James Mcaspurn
- Laura Mclachlan
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Ellis Jarret
- Chloe Stephen
- Courtney Nardone
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Dacia Dunfermline
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Vertu Dacia Dunfermline
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Dacia Dunfermline can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Dacia Dunfermline on 03300176460 to make an appointment with our Motability Scheme specialist.
Reviews at Vertu Dacia Dunfermline
- Rating 5.0Oct 3, 2025This experience was very positive
- Rating 5.0Oct 2, 2025Laura was exceptional went above and beyond for us to make sure car was suitable for me and my wheelchairResponse from Vertu Dacia DunfermlineOct 2, 2025Dear Isobel
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Laura provided exceptional service and went above and beyond to ensure that your car was suitable for you and your wheelchair. At Vertu Dacia Dunfermline, we strive to make every experience as smooth and accommodating as possible, and it’s fantastic to know that Laura was able to meet your needs.
Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
Keith - Rating 5.0Sep 23, 2025Nice and easyResponse from Vertu Dacia DunfermlineSep 23, 2025Hello Megan,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us to be nice and easy. Providing a seamless and enjoyable experience for our customers is our top priority, and your feedback means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Dacia Dunfermline.
Best regards, Dawn
The Motability Scheme Team at Vertu Dacia Dunfermline - Rating 5.0Dec 16, 2024Really good experience had lots of help especially for someone who doesn’t know a lot about carsResponse from Vertu Dacia DunfermlineDec 16, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
- Rating 5.0Oct 28, 2024John was helpful knowledgable and not pushy in the slightestResponse from Vertu Dacia DunfermlineOct 28, 2024Good afternoon, Robbie . Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Oct 22, 2024Laura at macklin motors has been so helpful, supportive and efficient throughout the entire process. She took all the stress out of the whole process and we love our car. So greatful to her for the customer service she has provided. She has gone above and beyond for us at every turn.Response from Vertu Dacia DunfermlineOct 22, 2024Hi Henry, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Oct 1, 2024Laura was amazing she made the hole experience stress free, she answered everyone of my questions and made the whole experience a joyResponse from Vertu Dacia DunfermlineOct 1, 2024Good afternoon Faye. Thank you so much for your kind words! We are so happy to hear that Laura was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Aug 21, 2024Laura at Dacia Dunfermline was friendly, polite and professional, Thank you for an excellent handover.Response from Vertu Dacia DunfermlineAug 21, 2024Thank you so much for your kind words! We are so happy to hear that Laura was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Jul 19, 2024Very helpful staff helped me to get the courtesy car as close as possible to transfer my son from our car. All went very smoothlyResponse from Vertu Dacia DunfermlineJul 19, 2024Hi Peter, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jun 28, 2024It was a very smooth transition John was very helpful in every way will go back to them in futureResponse from Vertu Dacia DunfermlineJun 28, 2024Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0Jun 19, 2024Everything went smoothly and easily.
Can't fault anything at all.Response from Vertu Dacia DunfermlineJun 19, 2024Thank you for taking your time to leave this great review! Kind regards Dawn - Rating 5.0Jun 5, 2024Everything was so easy and quickly dealt with and got a lift home.
John Kelly went above and beyond to help.Response from Vertu Dacia DunfermlineJun 5, 2024Good afternoon Carole. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean - Rating 5.0Jun 3, 2024I was given a warm welcome when I arrived, staff couldn't have been more helpful. Polite and very helpful with sorting my mobility car and adaptions.
Would highly recommend this garageResponse from Vertu Dacia DunfermlineJun 3, 2024Good afternoon Lesley. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean - Rating 5.0May 21, 2024Great service was really well informedResponse from Vertu Dacia DunfermlineMay 21, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Apr 1, 2024Gary was really helpful and really friendly. Everything was dealt with fastResponse from Vertu Dacia DunfermlineApr 1, 2024Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Oct 27, 2023Absolutely amazing, between gary and john who updated me were both amazing! Very happyResponse from Vertu Dacia DunfermlineOct 27, 2023Thank you so much for your kind words! We are so happy to hear that Gary and John were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
- Rating 1.0Oct 4, 2023Feel that we have been messed about and pushed front pillar to post from salesman Gary. No communication, complaint put into garys manger. Continued to be ignored. Didnt respond to emails, phonecalls. Nothing sorted or any sort of reassurance with dates given. Until John took over case and has been lovely and gave reassurances.Response from Vertu Dacia DunfermlineOct 4, 2023Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXTRP010410 Kind regards, Stuart.
- Rating 5.0Apr 29, 2023Friendly, everything went very smoothly.Response from Vertu Dacia DunfermlineApr 29, 2023Thank you for taking the time to leave us this brilliant 5 star review Joseph! I am glad to hear that you had a fantastic handover with us at Macklin Motors Dacia Dunfermline! Kind regards, Trish.
- Rating 5.0Mar 27, 2023John made the process so easy, explaining everything so understood Loved that we got wee video so we knew exactly who we were seeingResponse from Vertu Dacia DunfermlineMar 27, 2023Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that John receives the recognition they deserve and forward this to the management for you. Thank you, Stuart.
- Rating 5.0Mar 20, 2023Fast friendly serviceResponse from Vertu Dacia DunfermlineMar 20, 2023Hi Heather, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
Thank you so much for taking the time to share your positive experience with us at Vertu Dacia Dunfermline. We are thrilled to hear that you had such a great experience and that our team was able to meet your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.
Best regards,
Keith