Motability Scheme at Macklin Motors Dacia Dunfermline

Motability Scheme at Macklin Motors Dacia Dunfermline

4.7
Rating 4.7
(14 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Halbeath Road
Dunfermline
Dunfermline KY12 7RD
GB
Phone Number
Call Macklin Motors Dacia Dunfermline on 0330 017 6460
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Kelly
  • Gary Ballantine
  • James Mcaspurn
  • Laura Mclachlan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ellis Jarret
  • Chloe Stephen
  • Courtney Nardone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors Dacia Dunfermline

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Macklin Motors Dacia Dunfermline

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Dacia Dunfermline can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Dacia Dunfermline on 03300176460 to make an appointment with our Motability Scheme specialist.

Reviews at Macklin Motors Dacia Dunfermline

  • Rating 5.0
    Laura was amazing she made the hole experience stress free, she answered everyone of my questions and made the whole experience a joy
    Response from Macklin Motors Dacia Dunfermline
    Good afternoon Faye. Thank you so much for your kind words! We are so happy to hear that Laura was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Laura at Dacia Dunfermline was friendly, polite and professional, Thank you for an excellent handover.
    Response from Macklin Motors Dacia Dunfermline
    Thank you so much for your kind words! We are so happy to hear that Laura was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very helpful staff helped me to get the courtesy car as close as possible to transfer my son from our car. All went very smoothly
    Response from Macklin Motors Dacia Dunfermline
    Hi Peter, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    It was a very smooth transition John was very helpful in every way will go back to them in future
    Response from Macklin Motors Dacia Dunfermline
    Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Everything went smoothly and easily.
    Can't fault anything at all.
    Response from Macklin Motors Dacia Dunfermline
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Everything was so easy and quickly dealt with and got a lift home.
    John Kelly went above and beyond to help.
    Response from Macklin Motors Dacia Dunfermline
    Good afternoon Carole. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    I was given a warm welcome when I arrived, staff couldn't have been more helpful. Polite and very helpful with sorting my mobility car and adaptions.
    Would highly recommend this garage
    Response from Macklin Motors Dacia Dunfermline
    Good afternoon Lesley. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great service was really well informed
    Response from Macklin Motors Dacia Dunfermline
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Gary was really helpful and really friendly. Everything was dealt with fast
    Response from Macklin Motors Dacia Dunfermline
    Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Absolutely amazing, between gary and john who updated me were both amazing! Very happy
    Response from Macklin Motors Dacia Dunfermline
    Thank you so much for your kind words! We are so happy to hear that Gary and John were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 1.0
    Feel that we have been messed about and pushed front pillar to post from salesman Gary. No communication, complaint put into garys manger. Continued to be ignored. Didnt respond to emails, phonecalls. Nothing sorted or any sort of reassurance with dates given. Until John took over case and has been lovely and gave reassurances.
    Response from Macklin Motors Dacia Dunfermline
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXTRP010410 Kind regards, Stuart.
  • Rating 5.0
    Friendly, everything went very smoothly.
    Response from Macklin Motors Dacia Dunfermline
    Thank you for taking the time to leave us this brilliant 5 star review Joseph! I am glad to hear that you had a fantastic handover with us at Macklin Motors Dacia Dunfermline! Kind regards, Trish.
  • Rating 5.0
    John made the process so easy, explaining everything so understood Loved that we got wee video so we knew exactly who we were seeing
    Response from Macklin Motors Dacia Dunfermline
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that John receives the recognition they deserve and forward this to the management for you. Thank you, Stuart.
  • Rating 5.0
    Fast friendly service
    Response from Macklin Motors Dacia Dunfermline
    Hi Heather, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith

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