Motability Scheme at Vertu Hyundai Dunfermline

Motability Scheme at Vertu Hyundai Dunfermline

4.8
Rating 4.8
(181 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Halbeath Road
Dunfermline
Dunfermline KY12 7RD
GB
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Phone Number
Call Vertu Hyundai Dunfermline on 0330 017 6564
0330 017 6564
0330 017 6564
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Kristaps Kugrens
  • James Mcaspurn
  • Jemma Baillie
  • Tamara Beveridge
  • Julie Henderson
  • Kenzie Falconer
  • Sammi Goff
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Ellis Jarret
  • Chloe Stephen
  • Courtney Nardone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Dunfermline

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Hyundai Dunfermline

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Hyundai Dunfermline can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Dunfermline on 03300176564 to make an appointment with our Motability Scheme specialist.

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Reviews at Vertu Hyundai Dunfermline

  • Rating 5.0
    Great experience. The staff made everything so straightforward and stress free. They took care of all the paper work and were really supportive in helping us find the right car.
    Response from Vertu Hyundai Dunfermline
    Hello Luca,

    Thank you so much for taking the time to share your experience with us at Vertu Hyundai Dunfermline. We are thrilled to hear that our team was able to make the process straightforward and stress-free for you. It's wonderful to know that you felt supported in finding the right car and that our staff took care of all the paperwork efficiently.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Kerry
  • Rating 5.0
    Everything was great from start to finish
    Lucy explained everything so well Can’t complain about the service I received
    Response from Vertu Hyundai Dunfermline
    Dear Nicola,

    Thank you for sharing your great feedback with us! We are happy to hear that your experience with the Motability Scheme at Vertu Hyundai Dunfermline was excellent from start to finish. It's wonderful to know that Lucy explained everything clearly and that you were pleased with the service you received.

    Your kind words and perfect rating mean a lot to us, and we are glad we could help you. If you have any questions or need assistance in the future, please feel free to reach out.

    Thank you again for your support and trust in us.

    Best regards,
    Kerry
  • Rating 5.0
    Excellent service and great product knowledge
    Response from Vertu Hyundai Dunfermline
    Dear Margaret

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and found our product knowledge to be great. At Vertu Hyundai Dunfermline, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Keith
  • Rating 5.0
    Staff were welcoming and very helpful.
    Response from Vertu Hyundai Dunfermline
    Dear William

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff welcoming and very helpful during your visit to Vertu Hyundai Dunfermline. Providing excellent service is our top priority, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.

    Best regards,

  • Rating 5.0
    Very good service. Very pleased
    Response from Vertu Hyundai Dunfermline
    Hello Benjamin S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very pleased with the service you received at Vertu Hyundai Dunfermline. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Great service and progress update
    Response from Vertu Hyundai Dunfermline
    Hello Wendy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the service and progress updates you received at Vertu Hyundai Dunfermline. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent team at the service department very helpful polite and friendly. Professional service completed very happy.
    Thank you !!
    Response from Vertu Hyundai Dunfermline
    Hello Ewan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our service department. Our team takes great pride in providing helpful, polite, and friendly service, and it's fantastic to know that we met your expectations. Your satisfaction is our top priority, and your kind words are truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your feedback!

    Best regards,
    The Motability Scheme Team at Vertu Hyundai Dunfermline
    Danielle
  • Rating 5.0
    Communication was 1st class vehicle was ready when promised
    Response from Vertu Hyundai Dunfermline
    Dear Iain W.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a first-class experience with our communication and that your vehicle was ready as promised. Providing excellent service is our top priority, and your kind words are truly appreciated.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Dunfermline.

    Best regards,

    Liza
  • Rating 5.0
    Excellent service from start to finish, kept informed about my vehicle.
    Response from Vertu Hyundai Dunfermline
    Hello Aaron,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service from start to finish. Keeping our customers informed about their vehicles is a top priority for us, and it's great to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Vertu Hyundai Dunfermline.

    Best regards,

    Dean
  • Rating 5.0
    Staff were welcoming and friendly and kept me up to date with everything that was going on. Lovely staff and great service
    Response from Vertu Hyundai Dunfermline
    Hello Nyree C.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Vertu Hyundai Dunfermline and that our staff made you feel welcome and informed throughout your visit. Providing great service is our top priority, and it's fantastic to know that we met your expectations.

    Kind regards,
    Matthew
  • Rating 5.0
    Explained everything. Keep us updated to date with when car ready.
    Response from Vertu Hyundai Dunfermline
    Hello George,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our explanations clear and that we kept you updated on your car's readiness. Providing excellent service and keeping our customers informed is a top priority for us at Vertu Hyundai Dunfermline. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Brilliant as usual. Very pleasant and informative.
    Response from Vertu Hyundai Dunfermline
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    Overall it was a great experience. Car came really quickly and Vaila did a great job at handover showing me how everything works, top tops and setting up the app with me. First class experience.
    Response from Vertu Hyundai Dunfermline
    Good afternoon, Maureen . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Brilliant customer service lady was fab
    Response from Vertu Hyundai Dunfermline
    Good afternoon Catherine. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Staff were very helpful
    Response from Vertu Hyundai Dunfermline
    Good afternoon Nicola. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Vaila looked after us very well. Only downside was that no Hybrid Kona available for test drive but equivalent fully electric version was great. Looking forward to getting our new car
    Response from Vertu Hyundai Dunfermline
    Good afternoon Robert. Thank you so much for your kind words! We are so happy to hear that Vaila was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Super service first class
    Response from Vertu Hyundai Dunfermline
    Good afternoon Pauline

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received first-class service during your visit to Vertu Hyundai Dunfermline. Our team is dedicated to providing the best experience possible, and your feedback is incredibly rewarding. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 4.0
    Customer service was good service details explained fully
    Response from Vertu Hyundai Dunfermline
    Good afternoon Mandy. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    I thought this process was going to be much harder, The lady that dealt with me was fantastic, it honestly took 30min..And my new car will be arriving in the next 2wks
    Really positive experience for myself
    Response from Vertu Hyundai Dunfermline
    Hi Shona, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Well and truly first class in every mater of sale off vehicle
    Response from Vertu Hyundai Dunfermline
    Thank you for taking your time to leave this great review! Kind regards Dawn

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