Motability Scheme at Mercedes-Benz Fort Kinnaird
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
7 Whitehill Road
Edinburgh EH15 3HR
GB
Phone Number
Call Mercedes-Benz Fort Kinnaird on 0333 241 6300
0333 241 6300
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Paul Chatham
- Paul Cooper
- Michael Lee
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Barry Millar
- Chris Glynn
- Michael Shaw
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Mercedes-Benz Fort Kinnaird
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Mercedes-Benz Fort Kinnaird
Our trained Motability specialists are here to support you throughout the duration of your lease.
Mercedes-Benz Fort Kinnaird can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Mercedes-Benz Fort Kinnaird on 03332416300 to make an appointment with our Motability specialist.
Reviews at Mercedes-Benz Fort Kinnaird
- Rating 5.0Nov 21, 2025Very quick to respond to emails. We received lovely welcome from Paul Cooper in the garage, he made us feel at ease and was really knowledgeable. Our son Harry who the car is for is always nervous meeting people and in particular he gets nervous when getting a new car but Paul was great with him. After 12 years of having the same make of car we are looking forward to having something different. Thanks Paul!
- Rating 5.0Sep 20, 2025A smooth transaction from beginning to end
- Rating 5.0Mar 22, 2025My experience was amazing. Paul was amazing and he helped me each and every step until when I received my new car. Thanks to him and the staff at fort kinnaird.Response from Mercedes-Benz Fort KinnairdApr 3, 2025Dear David, many thanks for your 5 Star Review! We are delighted that that you enjoyed the purchase experience. Please do not hesitate to contact us if you have any queries and we hope you have enjoy the car!!! Best wishes, Phil Hare, General Manager.
- Rating 5.0Jan 23, 2025Excellent customer experience. Staff were just lovely and super helpful. Highly recommendResponse from Mercedes-Benz Fort KinnairdApr 3, 2025Dear Audrey, thank you very much for your 5 star review. I am delighted your purchase experience was positive and you found the team 'lovely' and 'super helpful!' I hope you have many happy miles of motoring and you know where we are if you have any queries. Best wishes, Phil Hare, General Manager.
- Rating 5.0Dec 4, 2024Paul Chatham and Adam Walker were both professional, helpful and considerate, I would recommend them and the dealership to all Motability customers as an example of how to treat customers.
Regards,
Colin DuffResponse from Mercedes-Benz Fort KinnairdApr 3, 2025Dear Colin, thank you for your 5 Star Review! I am delighted you found Paul and Adam easy to deal with and I will pass on your kind words to them. I hope you enjoy the car and you know here we are if you have any queries. Best wishes, Phil Hare, General Manager. - Rating 5.0Nov 25, 2024Outstanding from start to finish. Was made to feel very welcome, went above and beyond and most importantly felt like a valued customer. Very kindly fixed a small hiccup during the handover of our old car which was nobody‘s fault but nevertheless they stepped in and sorted the issue. We were given regular updates on our new car which we really appreciated. Thanks so much.Response from Mercedes-Benz Fort KinnairdNov 26, 2024Hi Lewis, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Western Mercedes-Benz
- Rating 5.0Nov 21, 2024Amazing made sure it was a smooth process and I felt like a princess for the dayResponse from Mercedes-Benz Fort KinnairdNov 26, 2024Hi Elaine, Thank you for your kind words - we're glad to have been of service! Best wishes, Western Mercedes-Benz
- Rating 5.0Nov 4, 2024Lovely experience.Response from Mercedes-Benz Fort KinnairdNov 5, 2024Hi Claire,
Thank you for your kind words - we're glad to have been of service!
Mercedes-Benz of Edinburgh Fort Kinnaird - Rating 5.0Aug 30, 2023As always, efficient and fantastic service. Car collected and returned to home address fully valeted. Keep up the good work.Response from Mercedes-Benz Fort KinnairdJun 2, 2025Dear Anne M.,
Thank you so much for your wonderful feedback! We are thrilled to hear that you found our service efficient and fantastic. It's always our aim to provide the best experience possible, and we're glad to know that the car collection and return, along with the valet service, met your expectations. Your kind words and encouragement mean a lot to us. We look forward to continuing to serve you with the same level of dedication in the future.
Best regards,
The Motability Scheme Team at Mercedes-Benz Fort Kinnaird - Rating 5.0Aug 16, 2023First class customer service. Thank you Michael and the teamResponse from Mercedes-Benz Fort KinnairdJun 2, 2025Dear Nicola C.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you received first-class customer service from Michael and the team at Mercedes-Benz Fort Kinnaird. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Mercedes-Benz Fort Kinnaird - Rating 5.0Jul 25, 2023ExcellentResponse from Mercedes-Benz Fort KinnairdAug 4, 2025Dear Lisa K.,
Thank you so much for your wonderful review and for rating us 5 out of 5! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Mercedes-Benz Fort Kinnaird. Our team is dedicated to providing the best service possible, and your feedback is incredibly encouraging.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
Phil Hare
Mercedes-Benz Fort Kinnaird Team - Rating 5.0Jul 13, 2023First class service from start to finish.Response from Mercedes-Benz Fort KinnairdAug 4, 2025Dear Anne L.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you received first-class service from start to finish at Mercedes-Benz Fort Kinnaird. Our team is dedicated to providing exceptional experiences for all our customers, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
Phil Hare
Mercedes-Benz Fort Kinnaird - Rating 5.0Jun 20, 2023Treated like any other customer. Good welcome, clean and reliable courtesy vehicle, kept informed and fully informed at handover.Response from Mercedes-Benz Fort KinnairdAug 4, 2025Dear Davidson D.,
Thank you so much for taking the time to share your experience with us at Mercedes-Benz Fort Kinnaird. We are thrilled to hear that you felt welcomed and appreciated the cleanliness and reliability of our courtesy vehicle. Keeping our customers informed throughout their journey with us is a top priority, and we're glad to know that you felt fully informed during your visit.
Your feedback is incredibly valuable to us, and your perfect rating is a wonderful affirmation of our team's dedication to providing exceptional service. We look forward to welcoming you back in the future and continuing to meet your mobility needs.
Warm regards,
Phil Hare
Mercedes-Benz Fort Kinnaird Team - Rating 5.0Jun 8, 2023Great service. Good communication.Response from Mercedes-Benz Fort KinnairdAug 4, 2025Dear Margaret L.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and communication at Mercedes-Benz Fort Kinnaird. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Mercedes-Benz Fort Kinnaird - Rating 5.0Apr 19, 2023Quality customer serviceResponse from Mercedes-Benz Fort KinnairdAug 4, 2025Dear Elizabeth Y.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you experienced quality customer service at Mercedes-Benz Fort Kinnaird. Our team is dedicated to providing the best possible service to all our customers, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Phil Hare
Mercedes-Benz Fort Kinnaird - Rating 5.0Apr 18, 2023Fantastic service, very competent and informed staff and great coffee tooResponse from Mercedes-Benz Fort KinnairdAug 4, 2025Hello Arnold,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic experience at Mercedes-Benz Fort Kinnaird. Our team takes great pride in providing knowledgeable and competent service, and it's always rewarding to know that our efforts are appreciated. We're also glad you enjoyed the coffee!
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.
Best regards,
Phil Hare
Mercedes-Benz Fort Kinnaird Team - Rating 5.0Mar 17, 2023Response from Mercedes-Benz Fort KinnairdAug 4, 2025Hello John B.,
Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Mercedes-Benz Fort Kinnaird. Our team is dedicated to providing exceptional service, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Mercedes-Benz Fort Kinnaird Team - Rating 5.0Feb 27, 2023Great communication. Excellent service.Response from Mercedes-Benz Fort KinnairdAug 4, 2025Dear Margaret L.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our communication and service at Mercedes-Benz Fort Kinnaird. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations.
If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Mercedes-Benz Fort Kinnaird - Rating 5.0Feb 20, 2023Very pleased with my service. Thanks for cleaning car in and out as well. Excellent serviceResponse from Mercedes-Benz Fort KinnairdAug 4, 2025Hello David,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were very pleased with the service you received at Mercedes-Benz Fort Kinnaird. Our team takes great pride in ensuring that every customer has an excellent experience, and we're glad to know that the cleaning of your car inside and out met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. We look forward to welcoming you back in the future.
Best regards,
The Motability Scheme Team at Mercedes-Benz Fort Kinnaird - Rating 5.0Dec 6, 2022Brilliant service top classResponse from Mercedes-Benz Fort KinnairdAug 4, 2025Dear Kevin C.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received brilliant service and consider it top class. At Mercedes-Benz Fort Kinnaird, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Mercedes-Benz Fort Kinnaird
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your transaction was smooth from beginning to end. Providing excellent service is our top priority, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz Fort Kinnaird.
Best regards,
The Motability Scheme Team