Motability Scheme at Western Toyota Fort Kinnaird

4.9
Rating 4.9
(128 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Contact information

Address
7 Whitehall Road
Fort Kinnaird EH15 3HR
GB
Get directions
Phone Number
Call Western Toyota Fort Kinnaird on 0333 241 6265
0333 241 6265
0333 241 6265
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Iain Mckenzie
  • Jamie Mclellan
  • Lauren Blyth
  • Kieran Stibbles
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Graeme Ingram
  • Sheila Fraser
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Toyota Fort Kinnaird

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Toyota Fort Kinnaird

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Western Toyota Fort Kinnaird can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Toyota Fort Kinnaird on 03332416265 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Western Toyota Fort Kinnaird

  • Rating 5.0
    First class experience
    Response from Western Toyota Fort Kinnaird
    Hello Gordon,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a first-class experience with us at Western Toyota Fort Kinnaird. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Western Toyota Fort Kinnaird Team
  • Rating 5.0
    Great service all round, much appreciated, thank you !
    Response from Western Toyota Fort Kinnaird
    Hello Fraser

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Western Toyota Fort Kinnaird. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Western Toyota Fort Kinnaird
  • Rating 5.0
    Everyone was welcoming and everything g explained clearly
    Response from Western Toyota Fort Kinnaird
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt welcomed and that everything was explained clearly during your visit. Our team at Western Toyota Fort Kinnaird is dedicated to providing the best possible service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Western Toyota Fort Kinnaird
  • Rating 5.0
    I always get along with this dealership. The staff are very friendly and helpful. The move to the new location is also much improved. It is closer to my home and parking is a lot easier.
    Response from Western Toyota Fort Kinnaird
    Dear Lilian

    Thank you so much for taking the time to share your positive experience with us at Western Toyota Fort Kinnaird. We are thrilled to hear that you find our new location more convenient and that our team continues to provide you with friendly and helpful service. Your feedback is incredibly valuable to us, and we are delighted to know that we are meeting your expectations. We look forward to welcoming you back in the future and continuing to assist you with your mobility needs.

    Best regards,
    The Western Toyota Fort Kinnaird Team
  • Rating 5.0
    Very professional and helpful
  • Rating 5.0
    Very Professional
    Response from Western Toyota Fort Kinnaird
    Hello Vion

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional. At Western Toyota Cameron Toll, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Staff were great
    Response from Western Toyota Fort Kinnaird
    Hello David

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our staff at Western Toyota Cameron Toll. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    First class service
    Response from Western Toyota Fort Kinnaird
    Hello Gordon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service during your visit to Western Toyota Cameron Toll. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The Western Toyota Cameron Toll Team
  • Rating 5.0
    Very Professional Service
    Response from Western Toyota Fort Kinnaird
    Hello Vion

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional. At Western Toyota Cameron Toll, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Ross at Toyota was very helpful and polite to me done an excellent job
    Response from Western Toyota Fort Kinnaird
    Hello Andrew,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Ross was able to assist you in a helpful and polite manner. Providing excellent service is something we strive for, and it's wonderful to know that Ross met your expectations.

    Your feedback is greatly appreciated and will be shared with Ross and the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Everything went well
    Response from Western Toyota Fort Kinnaird
    Hello Rosemary,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that everything went well during your experience with us at Western Toyota Cameron Toll. Your satisfaction is our top priority, and your positive feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Pick up and drop service was easy and convenient but next time it’d be good to receive a text on when to expect my car back as it was getting close to closing time and my car wasn’t back yet.
    Response from Western Toyota Fort Kinnaird
    Hello Yasmin,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that you found our pick-up and drop-off service easy and convenient. Your feedback is invaluable to us, and we appreciate your suggestion regarding receiving a text update on your car's return time. We understand how important it is to have clear communication, especially as it gets closer to closing time. We'll certainly look into improving this aspect of our service to enhance your experience in the future.

    Thank you once again for your feedback and for choosing Western Toyota Cameron Toll. We look forward to serving you again soon.

    Best regards,
    The Western Toyota Cameron Toll Team
  • Rating 5.0
    Amazing service start to finish
    Staff always friendly and welcoming
    Response from Western Toyota Fort Kinnaird
    Hello Kellyanne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us from start to finish. Our team at Western Toyota Cameron Toll takes great pride in providing friendly and welcoming service, and your feedback truly means a lot to us.

    If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Efficient helpful staff
    Response from Western Toyota Fort Kinnaird
    Hello Ruth M

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff efficient and helpful during your visit. Providing excellent service is our top priority, and it’s always rewarding to know that we are meeting our customers' expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Toyota Cameron Toll.

    Best regards,


    Western Toyota Cameron Toll Team
  • Rating 5.0
    Quick and friendly service.
    Response from Western Toyota Fort Kinnaird
    Hello Joan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and friendly. Providing excellent customer service is a top priority for us at Western Toyota Cameron Toll, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Western Toyota Cameron Toll
  • Rating 5.0
    They came and got my car and brought it back to me. Inside was hoovered which was much appreciated. Kept informed with what they were doing and received a video of the car getting checked
    Response from Western Toyota Fort Kinnaird
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you appreciated the service we provided, including the collection and return of your car, as well as the interior cleaning. Keeping you informed and sharing a video of your car's check-up is part of our commitment to transparency and customer satisfaction.

    Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience with our team. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Western Toyota Cameron Toll Team
  • Rating 5.0
    On entering the garage at Cameron toll Edinburgh we where greeted by our sales person (Ian McKenzie) we sat and had a coffee while Ian went over all the paperwork with us and answered all our questions without hesitation after this we went out to go over the car and make sure everything was to our satisfaction explaining everything to us along the way once this was all done he asked if we where happy with everything which we were before he wished us happy motoring he said if we had any more questions also if we did think of something else not to hesitate and just give him a call a very pleasant gentleman in our eyes an asset to the company and we most definitely will be back definitely 🌟🌟🌟🌟🌟 treatment thank you Ian 🙂
    Response from Western Toyota Fort Kinnaird
    Hi Stewart,

    Thank you so much for taking the time to share your wonderful experience with us at Western Toyota Cameron Toll. We're thrilled to hear that Ian McKenzie provided you with such exceptional service and made your visit enjoyable. It's great to know that all your questions were answered and that you felt well taken care of throughout the process.

    We truly appreciate your kind words and are delighted to have Ian as part of our team. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back for more happy motoring!

    Best regards,

    Ian
  • Rating 5.0
    Staff were outstanding, especially Iain. He was not only helpful and informative but he made the process easy and had such a friendly disposition.
    Response from Western Toyota Fort Kinnaird
    Dear Isobel

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience at Western Toyota Cameron Toll. It's fantastic to know that Iain and the rest of our team were able to make the process easy and enjoyable for you. We take great pride in providing outstanding service, and your kind words are truly appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Ian
    Western Toyota Cameron Toll
  • Rating 5.0
    Good service nice people
    Response from Western Toyota Fort Kinnaird
    Dear Dawn, Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.

    Kind Regards Service team
  • Rating 5.0
    My experience, as usual, was great. Very easy, staff brilliant.
    Response from Western Toyota Fort Kinnaird
    Dear Valued Customer,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll

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