Motability Scheme at Western Volkswagen Fort Kinnaird

4.9
Rating 4.9
(227 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Contact information

Address
Whitehill Road
Edinburgh EH15 3HR
GB
Get directions
Phone Number
Call Western Volkswagen Fort Kinnaird on 0333 241 6276
0333 241 6276
0333 241 6276
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Alexander Munson
  • Jamie Hay
  • Fergus Connolly
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kayleigh Young
  • Ross Peden
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Volkswagen Fort Kinnaird

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Volkswagen Fort Kinnaird

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Western Volkswagen Fort Kinnaird can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Volkswagen Fort Kinnaird on 03332416276 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Western Volkswagen Fort Kinnaird

  • Rating 5.0
    Extremely helpful
    Response from Western Volkswagen Fort Kinnaird
    Dear Maureen,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service extremely helpful. At Western Volkswagen Fort Kinnaird, we strive to provide the best possible experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Fergus was absolutely amazing from start to finish the experience was brilliant
    Response from Western Volkswagen Fort Kinnaird
    Dear Kai W.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Fergus provided you with an amazing experience from start to finish. Your kind words and perfect rating mean a lot to us and serve as great motivation for our team.

    At Western Volkswagen Fort Kinnaird, we strive to ensure every customer has a brilliant experience, and it's fantastic to know that Fergus was able to deliver that for you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Best regards,

    [Your Name]
    Western Volkswagen Fort Kinnaird
  • Rating 5.0
    From the very first interaction I had with the dealer it was great
    Response from Western Volkswagen Fort Kinnaird
    Hello Levi B.,

    Thank you so much for taking the time to share your experience with us at Western Volkswagen Fort Kinnaird. We are thrilled to hear that your interaction with our team was great from the very beginning. Your positive feedback and perfect rating mean a lot to us, as we strive to provide the best service possible to all our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Top class from start to finish. Couldn't recommend them more especially Fergus who was who helped us the whole way.
    Response from Western Volkswagen Fort Kinnaird
    Hello Emma,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a top-class experience with us at Western Volkswagen Fort Kinnaird. It's fantastic to know that Fergus was able to assist you throughout your journey with us. We truly appreciate your recommendation and are delighted that we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    My experience dealing with Fergus was absolutely amazing and would recommend anybody to come deal with him
    Response from Western Volkswagen Fort Kinnaird
    Hello Frank,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Fergus provided you with such excellent service. Your recommendation means a lot to us, and we are delighted that you had an amazing experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Western Volkswagen Fort Kinnaird.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Declan was excellent great help
    Response from Western Volkswagen Fort Kinnaird
    Hello Christine,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Declan was able to provide you with excellent assistance during your visit to Western Volkswagen Fort Kinnaird. Our team is dedicated to ensuring that our customers have the best experience possible, and it's always rewarding to hear when we've achieved that goal.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,
    The Western Volkswagen Fort Kinnaird Team
  • Rating 5.0
    Excellent service very attentive explaining every detail
    Response from Western Volkswagen Fort Kinnaird
    Dear Marilyn C.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service excellent and attentive. Our team at Western Volkswagen Fort Kinnaird is dedicated to ensuring every detail is clearly explained, and it’s rewarding to know that our efforts have made a positive impact on your experience.

    Your feedback is greatly appreciated, and it motivates us to continue providing the best service possible. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Warm regards,

    Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Excellent service from start to finish. Friendly, approachable & understood what I wanted
    Response from Western Volkswagen Fort Kinnaird
    Hello Gillian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Our team strives to be friendly and approachable, and it's great to know that we were able to understand and meet your needs. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Excellent service and lovely staff
    Response from Western Volkswagen Fort Kinnaird
    Hello Norma L.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our staff lovely. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Western Volkswagen Fort Kinnaird in the future!

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 4.0
    The salesman was very attentive and showed us different options
    Response from Western Volkswagen Fort Kinnaird
    Hello Michael,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that our salesman was attentive and able to show you different options during your visit. Your satisfaction is important to us, and we're pleased to know that you had a positive experience at Western Volkswagen Fort Kinnaird.

    If there's anything more we can do to assist you or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Declan at Volkswagen was excellent, the whole process was very easy, he was helpful and informative.
    Response from Western Volkswagen Fort Kinnaird
    Hello Allan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Declan provided you with excellent service and made the process easy and informative. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Volkswagen Fort Kinnaird.

    Best regards,
    The Motability Scheme Team
  • Rating 4.0
    Car valet wasn’t great and scratched the car
    Response from Western Volkswagen Fort Kinnaird
    Hello Jamie,

    Thank you for taking the time to leave a review and for giving us a 4-star rating. We truly value your feedback as it helps us improve our services. We're sorry to hear about your experience with the car valet service and the scratch on your car. This is not the standard we strive for, and we would like to address this issue promptly.

    Please feel free to reach out to us directly so we can discuss this further and find a suitable resolution. Your satisfaction is important to us, and we are committed to ensuring you have a positive experience with the Motability Scheme at Western Volkswagen Fort Kinnaird.

    Thank you for bringing this to our attention.

    Best regards,

    [Your Name]
    Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Very helpful,Very straight forward,Sales person knew his stuff.Very pleasant all.round.
    Response from Western Volkswagen Fort Kinnaird
    Hello Aaron,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service helpful and straightforward. It's wonderful to know that our sales team was able to assist you effectively and that you had a pleasant experience with us. Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Volkswagen Fort Kinnaird.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great experiance. Alex was helpful and insightful.
    Response from Western Volkswagen Fort Kinnaird
    Alistair,

    Thank you for your kind words. I will pass them on to Alex.
  • Rating 5.0
    Very friendly and accommodating,
    Response from Western Volkswagen Fort Kinnaird
    Allan,

    Thank you for your kind words. I will pass them on to the salesman
  • Rating 5.0
    Everything went fine and was treated very good also🌟🌟🌟🌟🌟
    Response from Western Volkswagen Fort Kinnaird
    Terence,

    Thank you for your kind words. I will pass them on to the salesman
  • Rating 5.0
    Fergus explained everything that I needed to know.
    Response from Western Volkswagen Fort Kinnaird
    Nazma,

    Thank you for your kind words. I will pass them on to the salesman Fergus.
  • Rating 5.0
    Fergus was who I dealt with and I found him very compassionate to my Illness and needs for a car, I was very satisfied with the level of professionalism also.
    Response from Western Volkswagen Fort Kinnaird
    Agnes,

    Thank you for your kind words. I will pass them on to Fergus.

    we are glad you enjoyed the experience and thank you for your custom.
  • Rating 5.0
    Amazing kind and very patient with the customers could have asked for a beter experience to get my first car thanks
    Response from Western Volkswagen Fort Kinnaird
    Rebecca,

    Thank you for your kind words. I will pass them on to the salesman
    Thank you for your custom.
  • Rating 5.0
    Pleasure to deal with in every possible way.
    Response from Western Volkswagen Fort Kinnaird
    Tracey,

    Thank you for your kind words. I will pass them on to the salesman
    Thank you for your custom.

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