Motability Scheme at Western Volkswagen Fort Kinnaird

4.9
Rating 4.9
(252 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00

Contact information

Address
Whitehill Road
Edinburgh EH15 3HR
GB
Phone Number
Call Western Volkswagen Fort Kinnaird on 0333 241 6276
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Alexander Munson
  • Jamie Hay
  • Fergus Connolly
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kayleigh Young
  • Ross Peden
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Volkswagen Fort Kinnaird

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Volkswagen Fort Kinnaird

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Western Volkswagen Fort Kinnaird can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Volkswagen Fort Kinnaird on 03332416276 to make an appointment with our Motability specialist.

Reviews at Western Volkswagen Fort Kinnaird

  • Rating 5.0
    They where brilliant
    Response from Western Volkswagen Fort Kinnaird
    Hello Jessie,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service brilliant. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Volkswagen Fort Kinnaird.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Friendly service all round
    Response from Western Volkswagen Fort Kinnaird
    Dear Hilda,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service friendly all around. At Western Volkswagen Fort Kinnaird, we strive to provide the best experience for our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Your a legend Fergus thank you
    Response from Western Volkswagen Fort Kinnaird
    Hello Jade,

    Thank you so much for your wonderful review! We're thrilled to hear that Fergus was able to provide you with such a positive experience. Your kind words mean a lot to us and motivate our team to continue delivering excellent service. If you have any more feedback or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Western Volkswagen Fort Kinnaird Team
  • Rating 5.0
    He was very attentive and dealt with us well
    Response from Western Volkswagen Fort Kinnaird
    Dear Thomas H.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service attentive and that we were able to meet your needs effectively. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Volkswagen Fort Kinnaird.

    Best regards,

    Peter
    Western Volkswagen Fort Kinnaird Team
  • Rating 5.0
    Good as usual
    Response from Western Volkswagen Fort Kinnaird
    Hello Andrew,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that your experience with us was good as usual. Your feedback is incredibly valuable to us, and we're delighted to know that we continue to meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Reliable, fast and friendly.
    Response from Western Volkswagen Fort Kinnaird
    Hello Callum D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service reliable, fast, and friendly. Providing our customers with the best experience is always our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Western Volkswagen Fort Kinnaird.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Fergus kept us right up to date with the process, couldn’t have been more helpful.
    Response from Western Volkswagen Fort Kinnaird
    Hello Gary,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Fergus was able to keep you well-informed and provide the assistance you needed throughout the process. Your feedback is greatly appreciated and will be shared with Fergus and the rest of our team. We are committed to providing excellent service and are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    First class service from Western Volkswagon
    Response from Western Volkswagen Fort Kinnaird
    Hello Gerald,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service at Western Volkswagen Fort Kinnaird. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Western Volkswagen Team
  • Rating 5.0
    Fergus was very friendly and helpful. He listened to my requirements and gave me advice on options but didn’t pressure me into anything. Allowed me to go away and think about things.
    Response from Western Volkswagen Fort Kinnaird
    Dear Patricia,

    Thank you so much for taking the time to share your experience with us at Western Volkswagen Fort Kinnaird. We are thrilled to hear that Fergus was able to assist you in such a friendly and helpful manner. Our team strives to provide a supportive environment where our customers can make informed decisions without feeling pressured, and it's wonderful to know that Fergus exemplified this during your visit.

    Your feedback is greatly appreciated and will be shared with Fergus and the rest of our team. We are delighted to have earned a 5-star rating from you and look forward to assisting you again in the future.

    If you have any further questions or need additional assistance, please don't hesitate to reach out.

    Warm regards,

    Sales Manager
    Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Very Friendly Staff, Easy Access and Order handled Expertly, Excellent Customer Service.
    Response from Western Volkswagen Fort Kinnaird
    Hello Patrick,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly and that your experience with us was smooth and expertly handled. Providing excellent customer service is our top priority, and it's fantastic to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Volkswagen Fort Kinnaird.

    Best regards,

    Sales Manager
    Western Volkswagen Fort Kinnaird Team
  • Rating 5.0
    Excellent! Very friendly and professional
    Response from Western Volkswagen Fort Kinnaird
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Western Volkswagen Fort Kinnaird to be friendly and professional. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Exceptional! Very friendly and straightforward
    Response from Western Volkswagen Fort Kinnaird
    Hello Christopher,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our service friendly and straightforward. At Western Volkswagen Fort Kinnaird, we strive to provide the best experience possible for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Very helpful and very good service
    Response from Western Volkswagen Fort Kinnaird
    Hello Gina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very helpful and that you had a positive experience with us at Western Volkswagen Fort Kinnaird. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Completely stress free. Would highly recommend. So knowledgeable and helpful. Wouldn’t go anywhere else now.
    Response from Western Volkswagen Fort Kinnaird
    Hello Charlie B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was completely stress-free and that you found our team knowledgeable and helpful. Your recommendation means a lot to us, and we are delighted to know that you wouldn't consider going anywhere else.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Volkswagen Fort Kinnaird.

    Best regards,

    Mark G
    Western Volkswagen Fort Kinnaird Team
  • Rating 5.0
    He couldn’t be more helpful great guy
    Response from Western Volkswagen Fort Kinnaird
    Dear Jeanette,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Western Volkswagen Fort Kinnaird. It's fantastic to know that our staff member was able to assist you effectively and make your visit enjoyable. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Western Volkswagen Fort Kinnaird Team
  • Rating 5.0
    The man that dealt with me was amazing and went above and beyond and help me
    Response from Western Volkswagen Fort Kinnaird
    Hello Peter,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member at Western Volkswagen Fort Kinnaird. It's fantastic to know that he went above and beyond to assist you. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all our customers. If there is anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Western Volkswagen Fort Kinnaird Team
  • Rating 5.0
    Very knowledgeable and super helpful. Explained everything in a clear and concise way.

    Response from Western Volkswagen Fort Kinnaird
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Alex, at Volkswagen at fort Kinnaird, was very helpful, kept me up to date on my order, and took the time to show me all the in’s and outs of the car, overall he was very helpful, would highly recommend ,recommend dealing with him.
    Response from Western Volkswagen Fort Kinnaird
    Hello Laura R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Alex provided you with such a helpful and informative experience at Western Volkswagen Fort Kinnaird. Keeping our customers updated and ensuring they feel confident with their new vehicle is very important to us, and it's great to know Alex delivered on that promise.

    Your recommendation means a lot, and we're delighted to have been able to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    It was good they where very friendly and helpful i seen i car when I was there I really like but the down payment was to hi
    Response from Western Volkswagen Fort Kinnaird
    Hello Neil,

    Thank you for taking the time to leave us such a positive review! We're delighted to hear that you found our team friendly and helpful during your visit to Western Volkswagen Fort Kinnaird. It's great to know that you found a car you really liked. We understand that the down payment can be a significant consideration, and we appreciate your feedback on this matter.

    If you have any further questions or need assistance exploring other options, please don't hesitate to reach out. We're here to help you find the best solution for your needs.

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird
  • Rating 5.0
    Excellent. Fergus is very helpful.
    Response from Western Volkswagen Fort Kinnaird
    Hello Sean G.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with us and that Fergus was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Western Volkswagen Fort Kinnaird

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