Motability Scheme at Western Volkswagen Fort Kinnaird

5.0
Rating 5.0
(11 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Contact information

Address
Whitehill Road
Edinburgh EH15 3HR
GB
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Phone Number
Call Western Volkswagen Fort Kinnaird on 0333 241 6276
0333 241 6276
0333 241 6276
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Andrew Buchan
  • Peter Holmes
  • Eddie Cross
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Chris Mackinnon
  • Darren Watson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Volkswagen Fort Kinnaird

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Volkswagen Fort Kinnaird

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Western Volkswagen Fort Kinnaird can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Volkswagen Fort Kinnaird on 03332416276 to make an appointment with our Motability specialist.

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Reviews at Western Volkswagen Fort Kinnaird

  • Rating 5.0
    Car collected and returned as agreed. Thank you for duch a great service as always
  • Rating 5.0
    The guy in the service department was really good. He kept me informed at every step well done. And nice coffees from the girl at reception thanks
  • Rating 5.0
    Absolutely great customer service.
  • Rating 5.0
    Fantastic customer service
  • Rating 5.0
    Outstanding customer service skills from Eddie & the team.
    Made me feel welcome, offered Tea/Coffee & apologies all round when running over time.
    Can’t fault my experience here & left happy.
    Would have no hesitation in recommending.
  • Rating 5.0
    Very professional and excellent customer service took the time to show how everything worked in the car.
  • Rating 5.0
    Great service and staff very helpful and friendly.
  • Rating 5.0
    Car runnylike a dream
  • Rating 5.0
    Excellent service from the time the car was picked up to the time it was delivered
    Response from Western Volkswagen Fort Kinnaird
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that our Motability team receives the recognition they deserve and forward this to the management for you. Thank you Simon Ballantyne, General Manager
  • Rating 5.0
    From the first call to visiting the showroom and meeting Eddie the whole experience was excellent.
    Response from Western Volkswagen Fort Kinnaird
    Hi Andie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Eddie receives recognition for his fantastic customer service which he provided to you. Kind regards, Simon Ballantyne, General Manager
  • Rating 5.0
    Excellent customer service best I have had in long time knows what he is talking about andrew brown
    Response from Western Volkswagen Fort Kinnaird
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the Motability team receives the recognition they deserve and forward this to the management for you. Thank you Simon Ballantyne, General Manager
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