Motability Scheme at Western Toyota Cameron Toll

4.9
Rating 4.9
(120 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Contact information

Address
Old Dalkeith Road
Edinburgh EH16 4TE
GB
Get directions
Phone Number
Call Western Toyota Cameron Toll on 0333 241 6265
0333 241 6265
0333 241 6265
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • Iain Mckenzie
  • Jamie Mclellan
  • Adam Ordog
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Graeme Ingram
  • Sheila Fraser
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Toyota Cameron Toll

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Toyota Cameron Toll

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Western Toyota Cameron Toll can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Toyota Cameron Toll on 03332416265 to make an appointment with our Motability specialist.

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Reviews at Western Toyota Cameron Toll

  • Rating 5.0
    Ross at Toyota was very helpful and polite to me done an excellent job
    Response from Western Toyota Cameron Toll
    Hello Andrew,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Ross was able to assist you in a helpful and polite manner. Providing excellent service is something we strive for, and it's wonderful to know that Ross met your expectations.

    Your feedback is greatly appreciated and will be shared with Ross and the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Everything went well
    Response from Western Toyota Cameron Toll
    Hello Rosemary,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that everything went well during your experience with us at Western Toyota Cameron Toll. Your satisfaction is our top priority, and your positive feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Pick up and drop service was easy and convenient but next time it’d be good to receive a text on when to expect my car back as it was getting close to closing time and my car wasn’t back yet.
    Response from Western Toyota Cameron Toll
    Hello Yasmin,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that you found our pick-up and drop-off service easy and convenient. Your feedback is invaluable to us, and we appreciate your suggestion regarding receiving a text update on your car's return time. We understand how important it is to have clear communication, especially as it gets closer to closing time. We'll certainly look into improving this aspect of our service to enhance your experience in the future.

    Thank you once again for your feedback and for choosing Western Toyota Cameron Toll. We look forward to serving you again soon.

    Best regards,
    The Western Toyota Cameron Toll Team
  • Rating 5.0
    Amazing service start to finish
    Staff always friendly and welcoming
    Response from Western Toyota Cameron Toll
    Hello Kellyanne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us from start to finish. Our team at Western Toyota Cameron Toll takes great pride in providing friendly and welcoming service, and your feedback truly means a lot to us.

    If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Western Toyota Cameron Toll
  • Rating 5.0
    Efficient helpful staff
    Response from Western Toyota Cameron Toll
    Hello Ruth M

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff efficient and helpful during your visit. Providing excellent service is our top priority, and it’s always rewarding to know that we are meeting our customers' expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Toyota Cameron Toll.

    Best regards,


    Western Toyota Cameron Toll Team
  • Rating 5.0
    Quick and friendly service.
    Response from Western Toyota Cameron Toll
    Hello Joan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and friendly. Providing excellent customer service is a top priority for us at Western Toyota Cameron Toll, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Western Toyota Cameron Toll
  • Rating 5.0
    They came and got my car and brought it back to me. Inside was hoovered which was much appreciated. Kept informed with what they were doing and received a video of the car getting checked
    Response from Western Toyota Cameron Toll
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you appreciated the service we provided, including the collection and return of your car, as well as the interior cleaning. Keeping you informed and sharing a video of your car's check-up is part of our commitment to transparency and customer satisfaction.

    Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience with our team. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Western Toyota Cameron Toll Team
  • Rating 5.0
    On entering the garage at Cameron toll Edinburgh we where greeted by our sales person (Ian McKenzie) we sat and had a coffee while Ian went over all the paperwork with us and answered all our questions without hesitation after this we went out to go over the car and make sure everything was to our satisfaction explaining everything to us along the way once this was all done he asked if we where happy with everything which we were before he wished us happy motoring he said if we had any more questions also if we did think of something else not to hesitate and just give him a call a very pleasant gentleman in our eyes an asset to the company and we most definitely will be back definitely 🌟🌟🌟🌟🌟 treatment thank you Ian 🙂
    Response from Western Toyota Cameron Toll
    Hi Stewart,

    Thank you so much for taking the time to share your wonderful experience with us at Western Toyota Cameron Toll. We're thrilled to hear that Ian McKenzie provided you with such exceptional service and made your visit enjoyable. It's great to know that all your questions were answered and that you felt well taken care of throughout the process.

    We truly appreciate your kind words and are delighted to have Ian as part of our team. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back for more happy motoring!

    Best regards,

    Ian
  • Rating 5.0
    Staff were outstanding, especially Iain. He was not only helpful and informative but he made the process easy and had such a friendly disposition.
    Response from Western Toyota Cameron Toll
    Dear Isobel

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience at Western Toyota Cameron Toll. It's fantastic to know that Iain and the rest of our team were able to make the process easy and enjoyable for you. We take great pride in providing outstanding service, and your kind words are truly appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Ian
    Western Toyota Cameron Toll
  • Rating 5.0
    Good service nice people
    Response from Western Toyota Cameron Toll
    Dear Dawn, Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.

    Kind Regards Service team
  • Rating 5.0
    My experience, as usual, was great. Very easy, staff brilliant.
    Response from Western Toyota Cameron Toll
    Dear Valued Customer,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 5.0
    Very pleasant and straightforward
    Response from Western Toyota Cameron Toll
    Dear Valued Customer,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 5.0
    Professional, curteous and because I was working, they did my service in really good time. Great experience.
    Response from Western Toyota Cameron Toll
    Dear Marie,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 5.0
    Ian was extremely helpful and knowledgeable. I wouldn't go to anyone else.
    Response from Western Toyota Cameron Toll
    Dear Catherine,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 5.0
    Absolutely amazing from start to finish Iain is great and made me feel at ease every thing explained in easy and simple terms
    Response from Western Toyota Cameron Toll
    Dear Valued Customer,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 5.0
    I'm very satisfied 😌
    Response from Western Toyota Cameron Toll
    Dear Valued Customer,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 5.0
    Really happy with your work experience ☺️ quick and efficient service
    Response from Western Toyota Cameron Toll
    Dear James,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 5.0
    Smooth like chocolate great service
    Response from Western Toyota Cameron Toll
    Dear James,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll
  • Rating 2.0
    Extremely poor service all round.
    Response from Western Toyota Cameron Toll
    Hello George,

    Thank you for taking the time to leave us a review about your visit. At Western Toyota Cameron Toll, we strive to provide a 5 star service to all of our customers and I would personally like to discuss with you what we could possibly do to improve next time. Could you please let me know when would be a convenient time to discuss this with you or give me a call. Kind regards,
    Graeme Ingram
    Service Manager
    0131 621 8234
  • Rating 5.0
    The driver that picked up and delivered my car back to me was very polite and friendly.
    Response from Western Toyota Cameron Toll
    Dear Catherine,
    Thank you for your kind words. We appreciate your business and look forward to seeing you next time. We always strive to provide a 10/10 service.
    Kind regards,
    Toyota Cameron Toll

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