Motability Scheme at Douglas Park BMW Glasgow

Motability Scheme at Douglas Park BMW Glasgow

4.8
Rating 4.8
(95 reviews)
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today
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Contact information

Address
3-33 Kyle Street
Glasgow G4 0HP
GB
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Phone Number
Call Douglas Park BMW Glasgow on 0141 333 0088
0141 333 0088
0141 333 0088
Website

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Email

motability.bmwglasgow@parks.uk.com

Feedback

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Reviews

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Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • Graeme Gibson
  • John Macleod
  • Ewan Smith
  • Cullan Bruce
  • Connor Moran
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Anne Boyd
  • Danny Gray
We recommend calling and booking an appointment before visiting.
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Accessibility features at Douglas Park BMW Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Douglas Park BMW Glasgow

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Douglas Park BMW Glasgow can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Douglas Park BMW Glasgow on 01413330088 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Douglas Park BMW Glasgow

  • Rating 5.0
    A swift hassle free experience, all thanks to Liam. An absolute gentleman who kept me in the loop from the get go and in regards to any changes/updates. He is a credit to the company! Thank you!
    Response from Douglas Park BMW Glasgow
    Dear Shahzadi A.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your swift and hassle-free experience at Douglas Park BMW Glasgow. Liam will be delighted to know that his efforts made such a positive impact on your visit. We take great pride in our team, and it's always rewarding to hear that their dedication is appreciated.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out.

    Warm regards,

    The Douglas Park BMW Glasgow Team
  • Rating 5.0
    Brilliant quick service. Even washed outside of car and hooverd inside.
    Response from Douglas Park BMW Glasgow
    Hello Jessica,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the quick service and the extra touches like washing the outside and vacuuming the inside of your car. It's always our aim to provide top-notch service to our customers, and your feedback is greatly appreciated. If there's anything more we can do for you in the future, please don't hesitate to let us know. We look forward to seeing you again at Douglas Park BMW Glasgow.

    Best regards,
    The Motability Scheme Team
  • Rating 4.0
    Very helpful and timely service.
    Response from Douglas Park BMW Glasgow
    Hello Ian,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service helpful and timely. Your satisfaction is important to us, and we're always striving to provide the best experience possible for our customers.

    If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Douglas Park BMW Glasgow
  • Rating 5.0
    Cullan and Graeme were both fantastic. Really helpful and really informative.
    Response from Douglas Park BMW Glasgow
    Dear Haleema A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Cullan and Graeme were able to provide you with helpful and informative service during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Douglas Park BMW Glasgow.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Best regards,
    Douglas Park BMW Glasgow
  • Rating 5.0
    Great service
    Response from Douglas Park BMW Glasgow
    Hello Frank H.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with our service at Douglas Park BMW Glasgow. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Douglas Park BMW Glasgow Team
  • Rating 5.0
    I recently visited Motability Douglas Park in Glasgow to order my first ever BMW, and I couldn’t be happier with the experience. We were served by the lovely Conner, who made the entire process smooth and enjoyable from start to finish.

    Conner was incredibly kind, very attentive, and took the time to answer all of our questions. His knowledge of the Motability scheme and the BMW range was outstanding, and he explained everything clearly without ever making us feel rushed. It’s not often you meet someone who genuinely cares about making sure you feel confident and informed, especially when ordering your first car.

    The whole visit left me feeling excited and reassured about my choice. I’m truly grateful for Conner’s help and professionalism, and I’d highly recommend Motability Douglas Park to anyone—especially if you’re lucky enough to be looked after by Conner!
    Response from Douglas Park BMW Glasgow
    Dear Elijah,

    Thank you so much for taking the time to share your wonderful experience at Motability Douglas Park BMW in Glasgow. We are thrilled to hear that your first BMW ordering experience was smooth and enjoyable, and that Conner provided you with exceptional service.

    Conner is indeed a valuable member of our team, and we are delighted to know that his kindness, attentiveness, and expertise made a positive impact on your visit. It's great to hear that he was able to answer all your questions and make you feel confident and informed about your choice.

    We truly appreciate your recommendation and are grateful for your kind words. Your feedback motivates us to continue delivering the best service possible to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review, and we hope you enjoy your new BMW!

    Best regards,
    Douglas Park BMW Glasgow Team
  • Rating 5.0
    Great
    Response from Douglas Park BMW Glasgow
    Hello Lorraine,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us at Douglas Park BMW Glasgow. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Douglas Park BMW Glasgow Team
  • Rating 5.0
    Easy & hassle free Euan was great
    Response from Douglas Park BMW Glasgow
    Dear Joanne F.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with the Motability Scheme at Douglas Park BMW Glasgow was easy and hassle-free. Euan will be delighted to know that he made a positive impact on your visit. Your feedback is incredibly valuable to us, and we are grateful for your kind words and the perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Douglas Park BMW Glasgow Team
  • Rating 5.0
    Connor Moran was great hel
    Response from Douglas Park BMW Glasgow
    Hello Diane,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Connor Moran was able to provide you with great assistance. Your feedback is incredibly valuable to us, and it’s fantastic to know that you had a positive experience at Douglas Park BMW Glasgow. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Douglas Park BMW Glasgow
  • Rating 5.0
    Excellent .Went above and beyond to get the car back to us quickly
    Response from Douglas Park BMW Glasgow
    Hello David,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had an excellent experience with us at Douglas Park BMW Glasgow. Our team always strives to go above and beyond for our customers, and it's wonderful to know that we were able to get your car back to you quickly. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Douglas Park BMW Glasgow Team
  • Rating 5.0
    Graeme was very helpful and friendly, made the whole process very easy. Would recommend anyone to come to BMW
    Response from Douglas Park BMW Glasgow
    Dear William T.,

    Thank you so much for taking the time to share your positive experience with us at Douglas Park BMW Glasgow. We are thrilled to hear that Graeme was able to assist you in such a helpful and friendly manner, making the process easy for you. Your recommendation means a lot to us, and we are delighted to have earned your trust and a 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back.

    Best regards,
    The Douglas Park BMW Glasgow Team
  • Rating 4.0
    Very good from drop off to collection. Regular updates on work being done.
    Response from Douglas Park BMW Glasgow
    Dear Graham J.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience from drop-off to collection and appreciated the regular updates on the work being done. Your satisfaction is important to us, and we are pleased to know we met your expectations.

    If there is anything more we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back to Douglas Park BMW Glasgow in the future.

    Best regards,
    Douglas Park BMW Glasgow
  • Rating 5.0
    Very good the salesman was very helpful 10 out 10
    Response from Douglas Park BMW Glasgow
    Hello John,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our salesman and that you found our service to be very helpful. Your feedback is incredibly important to us, and we're delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Douglas Park BMW Glasgow.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very professional and understanding. Great level of customer service received
    Response from Douglas Park BMW Glasgow
    Dear Karim M.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service professional and understanding. Providing a great level of customer service is something we strive for every day, and it’s wonderful to know that we met your expectations. Your feedback is greatly appreciated and will be shared with our team. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Douglas Park BMW Glasgow
  • Rating 5.0
    It was a lifetime experience. Understanding new technology was difficult. But now I have been driving the car and getting used to the new technology I think it is wonderful. Thanks BMW
    Response from Douglas Park BMW Glasgow
    Dear Safia Y.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your journey with the new technology in your BMW has been a positive one. It's wonderful to know that you are enjoying driving your car and finding the technology beneficial. Your feedback is incredibly valuable to us, and we are delighted to have been part of your lifetime experience. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Douglas Park BMW Glasgow.

    Best regards,
    Douglas Park BMW Glasgow
  • Rating 5.0
    Ewan was very attentive and helpful, everyone was welcoming and informative. Thank you.
    Response from Douglas Park BMW Glasgow
    Hello David P.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ewan and the rest of our team were able to provide you with attentive and helpful service. It's wonderful to know that you felt welcomed and well-informed during your visit. Your feedback is greatly appreciated and will be shared with the team. We look forward to assisting you again in the future.

    Best regards,
    The Douglas Park BMW Glasgow Team
  • Rating 5.0
    Wee good happy with repairs
    Response from Douglas Park BMW Glasgow
    Hello Sharon,

    Thank you for taking the time to share your review! We are delighted to hear that you are satisfied with the repairs. Delivering exceptional service is our highest priority, and it’s gratifying to know we met your expectations. If you have any additional feedback or require assistance in the future, please feel free to contact us. We look forward to serving you again at Douglas Park BMW Glasgow.

    Best regards,
    Douglas Park BMW
  • Rating 4.0
    Excellent very informative and helpful
    Response from Douglas Park BMW Glasgow
    Hello Walter,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our service informative and helpful. Your feedback is invaluable to us as we strive to provide the best possible experience for our customers. If there's anything more we can do to improve your experience or if you have any further suggestions, please feel free to reach out. We look forward to welcoming you back to Douglas Park BMW Glasgow in the future.

    Best regards,
    The Motability Scheme Team at Douglas Park BMW Glasgow
  • Rating 5.0
    Very professional
    Response from Douglas Park BMW Glasgow
    Hello Sandra O.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional. At Douglas Park BMW Glasgow, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Douglas Park BMW Glasgow
  • Rating 5.0
    Seamless process throughout
    Response from Douglas Park BMW Glasgow
    Hi Neil,

    Thank you for taking the time to leave a five-star rating. We are delighted to find your experience was positive and look forward to welcoming you back in the future.

    Kind regards,
    The Douglas Park BMW Team

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