Motability Scheme at Stratstone Mercedes-Benz Hamilton

4.8
Rating 4.8
(17 reviews)
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 14:00Closed Today

Welcome to Stratstone Mercedes-Benz Hamilton

At Mercedes-Benz of Hamilton we have a friendly Motability team, with over 70 years of experience collectively. We have 2 Motability After Sales Specialists.

Our trained Motability specialists are here to support you throughout the duration of your lease. Stratstone Mercedes-Benz Hamilton can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Stratstone Mercedes-Benz Hamilton on 01698201500 to make an appointment with our Motability specialist.

Contact information

Address
Johnstone Road
Hamilton ML3 7JP
GB
Phone Number
Call Stratstone Mercedes-Benz Hamilton on 01698 201500
Email
Reviews
Visit dealer website

Showroom details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 14:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability Scheme specialists:

  • Scott Linnie
  • Morgan Enright
  • Kieran Higgins
  • Craig Forsyth
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Robert Wardrop
  • Simon Aitchison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone Mercedes-Benz Hamilton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone Mercedes-Benz Hamilton

  • Rating 5.0
    Staff were friendly and helpful and communication was great.
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Laura,

    Thank you very much for taking the time to leave us this positive review!

    Our aim is to deliver a positive customer service.

    Have a great week!

    Customer Services Team
  • Rating 5.0
    Couldn't do enough to help when I was struggling to get my car to the garage and they came and collected it and returned it to me.Simon is very helpful always and car comes back lovely and clean..they are great
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Ann,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Simon.

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Great dealership reception staff were brilliant
    Response from Stratstone Mercedes-Benz Hamilton
    Hi James,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services
  • Rating 5.0
    Efficient and articulate in all aspects.
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Alan,

    Thank you for taking the time to review us.

    You have really made our day!
    Customer Services
  • Rating 5.0
    Excellent service, very helpful
    Response from Stratstone Mercedes-Benz Hamilton
    Hi John,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 5.0
    Customer service was excellent.
    Response from Stratstone Mercedes-Benz Hamilton
    Hi John,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 5.0
    1st class customer service,from the Hamilton team, unlike the Giffnock dealership,as they are very poor in this department, I won't deal with Giffnock dealership again.
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Philip,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 5.0
    Great service .Staff very professional and courteous and always looking to make your experience better.Cannot rate them highly enough .
    Response from Stratstone Mercedes-Benz Hamilton
    Hello James,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services
  • Rating 5.0
    MR ALEX S, STAFF & SERVICE WAS ABSOLUTELY FANTASTIC, I WOULD HIGHLY RECOMMEND
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Alexander,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 5.0
    Great customer service thanks
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Sophie,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Excellent from start to finish
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Lynn,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    The staff were professional and helpful
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Catherine,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services
  • Rating 5.0
    Brilliant service
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Andrena,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Great service and friendly and helpful staff
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Francis,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 5.0
    Friendly helpful staff
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Emma,

    We always appreciate positive reviews!

    Thank you, and happy motoring!
    Customer Services
  • Rating 3.0
    When you tell the customer there car is ready and will be about 30 minutes the car is just getting washed & vallated then they can collect the car for future reference do what you say.Car was never touched could wipe the dirt of the car with my finger poor customer service if you asked me
    Response from Stratstone Mercedes-Benz Hamilton
    Hello Sophie.

    Thank you for leaving this review.

    I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to Mercedes-Benz of Hamilton.

    I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

    Thank you,
    Customer Services
  • Rating 5.0
    Great service provided
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Daniel,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services

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