The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stratstone Mercedes-Benz Hamilton
At Mercedes-Benz of Hamilton we have a friendly Motability team, with over 70 years of experience collectively. We have 2 Motability After Sales Specialists.
We have a smaller facility in Hamilton compared to the other dealers in the area. This allows us to provide a much more personal service and a warm friendly atmosphere.
Due to the size of our facility parking is located close to the door, we have easy access to the site and a showroom that is easy to manoeuvre around.
We offer courtesy vehicles and a collection / delivery service to make your experience as easy as possible.
Our workshop is currently undergoing refurbishment with changes to our accessibility included and minimum disruption to our customers.
Contact Stratstone Mercedes-Benz Hamilton on 01698201500 to make an appointment with our Motability specialist.
Service centre details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
|Day of the Week||Opening hours|
|Monday||09:00 - 19:00|
|Tuesday||09:00 - 19:00|
|Wednesday||09:00 - 19:00|
|Thursday||09:00 - 19:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 18:00|
|Sunday||11:00 - 17:00|
Motability service specialists:
- Robert Wardrop
- Simon Aitchison
Accessibility features at Stratstone Mercedes-Benz Hamilton
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
- Rating 5.0Jul 12, 2022The staff were professional and helpfulResponse from Stratstone Mercedes-Benz HamiltonJul 12, 2022Hi Catherine,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
- Rating 5.0Jul 1, 2022Brilliant serviceResponse from Stratstone Mercedes-Benz HamiltonJul 1, 2022Hi Andrena,
We appreciate you leaving us a review - thank you!
Have a nice day!
- Rating 5.0Jun 28, 2022Great service and friendly and helpful staffResponse from Stratstone Mercedes-Benz HamiltonJun 29, 2022Hi Francis,
It is wonderful to receive such a positive review!
All the best!
- Rating 5.0May 27, 2022Friendly helpful staffResponse from Stratstone Mercedes-Benz HamiltonMay 30, 2022Hi Emma,
We always appreciate positive reviews!
Thank you, and happy motoring!
- Rating 3.0May 24, 2022When you tell the customer there car is ready and will be about 30 minutes the car is just getting washed & vallated then they can collect the car for future reference do what you say.Car was never touched could wipe the dirt of the car with my finger poor customer service if you asked meResponse from Stratstone Mercedes-Benz HamiltonMay 24, 2022Hello Sophie.
Thank you for leaving this review.
I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to Mercedes-Benz of Hamilton.
I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.
- Rating 5.0May 12, 2022Great service providedResponse from Stratstone Mercedes-Benz HamiltonMay 12, 2022Hi Daniel,
A big thank you for leaving us a 5* review!
Have a lovely day!