Mercedes Benz are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Stratstone Mercedes-Benz Hamilton

4.6
Rating 4.6
(6 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Stratstone Mercedes-Benz Hamilton

At Mercedes-Benz of Hamilton we have a friendly Motability team, with over 70 years of experience collectively. We have 2 Motability After Sales Specialists.

We have a smaller facility in Hamilton compared to the other dealers in the area. This allows us to provide a much more personal service and a warm friendly atmosphere.
Due to the size of our facility parking is located close to the door, we have easy access to the site and a showroom that is easy to manoeuvre around.
We offer courtesy vehicles and a collection / delivery service to make your experience as easy as possible.
Our workshop is currently undergoing refurbishment with changes to our accessibility included and minimum disruption to our customers.

Contact Stratstone Mercedes-Benz Hamilton on 01698201500 to make an appointment with our Motability specialist.

Contact information

Address
Johnstone Road
Hamilton ML3 7JP
GB
Phone Number
Call Stratstone Mercedes-Benz Hamilton on 01698 201500
Email
Reviews
Visit dealer website

Service centre details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability service specialists:

  • Robert Wardrop
  • Simon Aitchison
We recommend calling and booking an appointment before visiting.

Accessibility features at Stratstone Mercedes-Benz Hamilton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Stratstone Mercedes-Benz Hamilton

  • Rating 5.0
    The staff were professional and helpful
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Catherine,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services
  • Rating 5.0
    Brilliant service
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Andrena,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Great service and friendly and helpful staff
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Francis,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 5.0
    Friendly helpful staff
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Emma,

    We always appreciate positive reviews!

    Thank you, and happy motoring!
    Customer Services
  • Rating 3.0
    When you tell the customer there car is ready and will be about 30 minutes the car is just getting washed & vallated then they can collect the car for future reference do what you say.Car was never touched could wipe the dirt of the car with my finger poor customer service if you asked me
    Response from Stratstone Mercedes-Benz Hamilton
    Hello Sophie.

    Thank you for leaving this review.

    I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to Mercedes-Benz of Hamilton.

    I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

    Thank you,
    Customer Services
  • Rating 5.0
    Great service provided
    Response from Stratstone Mercedes-Benz Hamilton
    Hi Daniel,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
Displaying reviews 1 - 3 out of the 6 most recent
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