Motability Scheme at Douglas Park MINI Hamilton

4.7
Rating 4.7
(23 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Contact information

Address
143-159 Almada Street
Hamilton ML3 0ET
GB
Phone Number
Call Douglas Park MINI Hamilton on 01698 303876
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Yvonne Gillespie
  • Andrew Davenport
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:30
SundayClosed

Motability service specialists:

  • Doris Mcquade
  • Greg Dalziel
We recommend calling and booking an appointment before visiting.
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Accessibility features at Douglas Park MINI Hamilton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Douglas Park MINI Hamilton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Douglas Park MINI Hamilton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Douglas Park MINI Hamilton on 01698303876 to make an appointment with our Motability specialist.

Reviews at Douglas Park MINI Hamilton

  • Rating 5.0
    The company were fantastic. Very friendly and helpful . Nothing was any bother. Thanks so much.
    Response from Douglas Park MINI Hamilton
    Hi Linda,

    Thank you for the five-star rating. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park MINI
  • Rating 5.0
    Yvonne was very helpful. We couldn’t fault her. Excellent service .
    Response from Douglas Park MINI Hamilton
    Hi Linda,

    Thank you for the five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park MINI
  • Rating 5.0
    Absolutely Brilliant, Andrew at Parks Mini was extremely helpful in every conceivable way.
    Response from Douglas Park MINI Hamilton
    Hi Marjory,

    Thank you for the five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park MINI
  • Rating 5.0
    Excellent
    Response from Douglas Park MINI Hamilton
    Hi Catherine,

    Thank you for taking the time to leave a five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park MINI
  • Rating 5.0
    Very helpful, nothing was to much, very patient, and very pleasant to deal with.
    Response from Douglas Park MINI Hamilton
    Hi Marjory,

    Thank you for taking the time to leave a five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park MINI
  • Rating 5.0
    Great service
    Response from Douglas Park MINI Hamilton
    Hi Gemma,

    Thank you for the five-star rating - we are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park MINI
  • Rating 5.0
    Yvonne was fantastic, went above and beyond throughout the full experience
    Response from Douglas Park MINI Hamilton
    Hi Steven,

    Thank you for the five-star rating and review. We are delighted you had a positive experience.

    Kind regards,
    Douglas Park MINI
  • Rating 2.0
    Very disappointed. My car was due to go for its mot on 5th June. On 5th May I was woken with a phone call to tell me a driver was coming to get the car for its mot. It suggests the wrong info is being given to your service people from whoever takes phone calls.
    Response from Douglas Park MINI Hamilton
    Hi Kevin,

    We are disappointed to find you've had a negative experience. Can you please share more information by email to mini.social@parks.uk.com so we can investigate this matter?

    Kind regards,
    The Douglas Park MINI Team
  • Rating 5.0
    Very good experience
    Response from Douglas Park MINI Hamilton
    Hi Rosemary,

    Thank you for your five star rating and review. We are delighted to find you had a positive experience and look forward to welcoming you back in the future!

    Kind regards
    Douglas Park MINI
  • Rating 5.0
    Always extremely helpful nothing is too much trouble am disabled and very kindly picked car up and dropped off after Service/MOT
    Response from Douglas Park MINI Hamilton
    Hi Carolyn,

    Thank you for your five star rating. We are delighted you had a positive experience with us.

    Kind regards
    Douglas Park MINI
  • Rating 5.0
    First class ! Yvonne was fantastic and couldn’t do enough to help us !
    Response from Douglas Park MINI Hamilton
    Good morning John,

    Thank you for taking the time to leave a five star rating and review. We are delighted to find you had a positive experience with us and look forward to welcoming you back in the future.

    Kind regards
    Douglas Park MINI
  • Rating 5.0
    Quick and efficient
    Response from Douglas Park MINI Hamilton
    Hi Skye,

    Thank you for taking the time to leave a five star rating and review. We are delighted to find you had a positive experience with us and look forward to welcoming you back in the future.

    Kind regards
    Douglas Park MINI
  • Rating 5.0
    Couldn’t fault the level of politeness or communication at all. Excellent all round
    Response from Douglas Park MINI Hamilton
    Good afternoon Jessie, Thank you for taking the time to leave a five star rating and review. We are delighted to find you had a positive experience and look forward to welcoming you back in the future. Kind regards, Douglas Park MINI
  • Rating 5.0
    Great service and excellent information given by Yvonne
    Response from Douglas Park MINI Hamilton
    Good afternoon Lorraine, Thank you for taking the time to leave a five star rating and review. We are delighted to find you had a positive experience and look forward to welcoming you back in the future. Kind regards, Douglas Park MINI
  • Rating 3.0
    Good customer service
    Response from Douglas Park MINI Hamilton
    Hi Roseanne,

    Thank you for taking the time to leave a review/rating - we are disappointed to see only 3 stars. If there is anything we can do to make your next visit 5 star please email us with additional feedback at mini.social@parks.uk.com and we can look to address this.

    Many Thanks,
    The Douglas Park MINI Team
  • Rating 5.0
    Great customer service Yvonne was very helpful
    Response from Douglas Park MINI Hamilton
    Hi Anne,

    Thank you for your 5 star rating and review! We are delighted to hear that you enjoyed your experience with us and we look forward to welcoming you back in the future.

    Kind Regards,
    The Douglas Park MINI Team
  • Rating 5.0
    Great
    Response from Douglas Park MINI Hamilton
    Hi John,

    Thank you for your five star rating. We are delighted to find your experience was positive and look forward to welcoming you back in the future.

    Kind regards,
    The Douglas Park MINI Team
  • Rating 5.0
    Lovely person great service
    Response from Douglas Park MINI Hamilton
    Hi Lorraine,

    Thank you for taking the time to leave a five-star rating and review. We are delighted to find your experience with us was a positive one and look forward to welcoming you back in the future.

    Kind regards,
    The Douglas Park MINI Team
  • Rating 5.0
    Great customer service
    Response from Douglas Park MINI Hamilton
    Hi Anne,

    Thank you for taking the time to leave a five star rating and review. We are delighted to find that you had a positive experience with us and look forward to welcoming you back in the future.

    Kind regards,
    The Douglas Park MINI Team
  • Rating 5.0
    Great customer service. All of the staff go out of their way to help you however they can. They are all brilliant.
    Response from Douglas Park MINI Hamilton
    Hello Elizabeth,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us and we will ensure the team receive your positive feedback.

    Many Thanks
    The Douglas Park MINI Team.

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