Motability Scheme at Macklin Motors Toyota Hamilton

Motability Scheme at Macklin Motors Toyota Hamilton

4.5
Rating 4.5
(27 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Macklin Motors Toyota Hamilton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Toyota Hamilton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Toyota Hamilton on 01698711610 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Whistleberry Road
Hamilton
Hamilton ML3 0EJ
GB
Phone Number
Call Macklin Motors Toyota Hamilton on 01698 711610
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Scott Williams
  • David Allan
  • Andrew Fleming
  • Jamie Sommerville
  • Ryan Fleming
  • Ali Yaseen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Billy Kirk
  • David Mcconville
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors Toyota Hamilton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Macklin Motors Toyota Hamilton

  • Rating 5.0
    First time mobility customets, everything was rzplained perfectly
    Response from Macklin Motors Toyota Hamilton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    I'm am very happy with things thank you
    Response from Macklin Motors Toyota Hamilton
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    All I can say is that the staff are very polite, respectful and friendly
    Response from Macklin Motors Toyota Hamilton
    Good afternoon Ralph. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very nice, Andrew their Motability Specialist explained everything about the Scheme. He showed me around a nice Toyota and I fell in love with it. I ordered the car and I will get it in a couple of weeks! I really enjoyed the whole experience, thank you Andrew at Macklin Motors Toyota Hamilton, Kind Regards, Mark Haynes😊
    Response from Macklin Motors Toyota Hamilton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Great experience, Jamie the car salesman has been extremely helpful and sale of the car has been an easy and good experience:
    Response from Macklin Motors Toyota Hamilton
    Hi Samuel. Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    First class , Jamie was a lovely guy
    Response from Macklin Motors Toyota Hamilton
    Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Jamie was very helpful through the entire thing, 10/10 service
    Response from Macklin Motors Toyota Hamilton
    Hi Robert Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent service, Jamie was very helpful through the entire process
    Response from Macklin Motors Toyota Hamilton
    Thank you so much for your kind words! We are so happy to hear that Robert was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Fantastic customer service,would highly recommend this dealership
    Response from Macklin Motors Toyota Hamilton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 2.0
    Lack of continuity when dealing with sales people. No confidence on what I was being told
    Response from Macklin Motors Toyota Hamilton
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YTRW0811 Kind regards Dawn
  • Rating 5.0
    Great on goods running roads and I am happy in new car thank to tony O’Neil for help me from john connell
    Response from Macklin Motors Toyota Hamilton
    Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 3.0
    Had couple hold ups but on hole very good
    Response from Macklin Motors Toyota Hamilton
    Hi James, thank you very much for leaving us a review. Customer feedback is extremely important to us. Kind regards, Trish.
  • Rating 3.0
    Not very professional in the way of the completion of ordering the car!
    Response from Macklin Motors Toyota Hamilton
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXTJD030208 Kind regards, Stuart.
  • Rating 5.0
    I'm a very happy customer. Jamie at Toyota Macklin Motors was so helpful and understanding of my needs. He took care of everything and really made the process so easy for me. Great customer service. I love me car and I had a great customer experience at your branch. Thanks.
    Response from Macklin Motors Toyota Hamilton
    Hi Deborah, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Jamie, we hope to see you again soon! Kind regards, Trish.
  • Rating 5.0
    Great customer service
    Response from Macklin Motors Toyota Hamilton
    Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 1.0
    Poor customer service
    Response from Macklin Motors Toyota Hamilton
    Good afternoon, Joseph. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com. Please quote reference YXTJW010806 - Thank you, Stuart.
  • Rating 5.0
    Fantastic customer service!!
    Response from Macklin Motors Toyota Hamilton
    Hello Gordon D.. Thank you for taking the time to leave us a review about your visit. Dawn
  • Rating 5.0
    Great customer service
    Response from Macklin Motors Toyota Hamilton
    Good afternoon Rhona. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    The salesman was very helpful can’t thank him enough his name was Tony,
    Response from Macklin Motors Toyota Hamilton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Karen
  • Rating 3.0
    Its a bit to early to say as we have still to receive the car. intial contact was positive
    Response from Macklin Motors Toyota Hamilton
    Good afternoon, Sandra. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.

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