Motability Scheme at Vertu Toyota Hamilton

Motability Scheme at Vertu Toyota Hamilton

4.7
Rating 4.7
(67 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Toyota Hamilton

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Hamilton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Hamilton on 01698711610 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Whistleberry Road
Hamilton
Hamilton ML3 0EJ
GB
Get directions
Phone Number
Call Vertu Toyota Hamilton on 01698 711610
01698 711610
01698 711610
Website

Visit dealer website

Email

admin@internetenquiries.co.uk

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ewan Macpherson
  • Jamie Sommerville
  • Ali Yaseen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • John Murdoch
  • Aimee Gray
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Hamilton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Hamilton

  • Rating 5.0
    Very helpful
    Response from Vertu Toyota Hamilton
    Hello Razia
    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Vertu Toyota Hamilton, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Toyota Hamilton
  • Rating 5.0
    Excellent customer service!
    Response from Vertu Toyota Hamilton
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Vertu Toyota Hamilton. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Andrew Fleming, salesman was so knowledgable, understanding and attentative
    Actually best experience I have had when ordering a car
    Response from Vertu Toyota Hamilton
    Dear Pamela

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Andrew Fleming provided you with such a knowledgeable, understanding, and attentive experience. It's fantastic to know that your car ordering process was the best you've had, and we are delighted to have been a part of it.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Vertu Toyota Hamilton.

    Best regards,

    Dean
  • Rating 5.0
    They where very polite and helpful and because I had to wait for car I was offered tea and cake they went out their way to help
    Response from Vertu Toyota Hamilton
    Hello Ciaran

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team polite and helpful during your visit. It's great to know that you enjoyed the tea and cake while waiting for your car. We always strive to go the extra mile for our customers, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Fantastic service. So helpful, totally kept us in the loop all the time. They were fantastic with our boy who has significant needs.
    Response from Vertu Toyota Hamilton
    Hello Jimmy,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with us at Vertu Toyota Hamilton. Our team is dedicated to providing exceptional service and ensuring that all our customers feel supported and informed throughout their journey with us. It’s especially heartwarming to know that we could accommodate your family’s needs and make the experience positive for your boy. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and polite.
    Response from Vertu Toyota Hamilton
    Hello Jimmy

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and polite. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Hamilton.

    Best regards, Dawn
    The Motability Scheme Team
  • Rating 5.0
    Very helpful
    Response from Vertu Toyota Hamilton
    Hello Lyndsey

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very helpful. At Vertu Toyota Hamilton, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Toyota Hamilton
  • Rating 5.0
    No hastle what so ever handed the keys in they sent a video of it then we picked the car back up
    Response from Vertu Toyota Hamilton
    Dear Georgina

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with us was hassle-free and that you appreciated the video update of your car. Our team at Vertu Toyota Hamilton is dedicated to providing seamless service, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very well mannered lady service department
    The team kept me upto date through the day & sent me a video of the service,
    Response from Vertu Toyota Hamilton
    Dear Diane,

    Thank you for sharing your positive experience at Vertu Toyota Hamilton. We're glad you appreciated our team's service and found the updates and service video helpful. Your kind words about our service department mean a lot to us.

    We look forward to serving you again and providing the excellent service you deserve.

    Best regards,
    Kerry
  • Rating 5.0
    Fast and efficient. Friendly staff. Good communication
    Response from Vertu Toyota Hamilton
    Hello Clare R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service fast and efficient, and that our staff made a friendly impression. Good communication is something we strive for, so it's great to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 4.0
    It was o.k.
    Response from Vertu Toyota Hamilton
    Hello Jacqueline,

    Thank you for taking the time to leave a review for Vertu Toyota Hamilton. We're glad to hear that your experience was satisfactory. Your feedback is important to us as we strive to provide the best service possible. If you have any specific suggestions or additional comments on how we can improve, please feel free to share them with us. We hope to have the opportunity to serve you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Excellent service done on my car thanks alot the member of staff are amazing at wat they do everyday for disable people
    Response from Vertu Toyota Hamilton
    Hello Nadeam A.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service at Vertu Toyota Hamilton. Our team takes great pride in providing exceptional service every day, especially for our valued customers like yourself. Your kind words mean a lot to us and motivate us to continue delivering the best care and support. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    First class service from start to finish and Euan kept us informed every step of the way!
    Response from Vertu Toyota Hamilton
    Hello Skye M.,

    Thank you for your wonderful review! We're delighted that you experienced first-class service from Euan and the Vertu Toyota Hamilton team. Your feedback inspires us to maintain our high standards. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Always great service, a bit disappointing that motability have stopped the collection and delivery service, but can't fault the service provided yesterday.
    Response from Vertu Toyota Hamilton
    Hello Robert J.,

    Thank you for taking the time to leave us such a positive review. We're thrilled to hear that you consistently receive great service from us. We understand your disappointment regarding the changes to the collection and delivery service, and we appreciate your feedback on this matter. Your satisfaction is important to us, and we're glad that the service you received yesterday met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    The customer experience from booking to collecting the car was 1st class
    Response from Vertu Toyota Hamilton
    Good afternoon Rebecca. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Everything went as planned
    Response from Vertu Toyota Hamilton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Service from the staff was excellent
    Response from Vertu Toyota Hamilton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 4.0
    Fantastic service
    Response from Vertu Toyota Hamilton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Friendly service and very helpful and knowledgeable would highly recommend
    Response from Vertu Toyota Hamilton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Good
    Response from Vertu Toyota Hamilton
    Thank you for taking your time to leave this great review! Kind regards, Liza.

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