Motability Scheme at Park's Omoda Irvine

4.9
Rating 4.9
(16 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Corsehill Mount Road
Dreghorn
Irvine KA11 4JZ
GB
Get directions
Phone Number
Call Park's Omoda Irvine on 01294 691358
01294 691358
01294 691358

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Elliott Macrae
  • Stephen Galbraith

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Janice Crookston
  • Caitlin Chalmers
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Accessibility features at Park's Omoda Irvine

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Park's Omoda Irvine

  • Rating 5.0
    Excellent service start to finish, I was extremely nervous as I’ve never had a disability car before but Stephen was amazing explaining everything which put me at ease! Smooth service and I’m very happy with my choice.. thanks again..
    Response from Park's Omoda Irvine
    Hello William,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you received excellent service from start to finish and that Stephen was able to make you feel at ease during the process. It's wonderful to know that you're happy with your choice and that we could assist you in finding the right mobility solution. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your kind words!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 4.0
    The salesman Stephen was extremely helpful and explained everything step by step
    Response from Park's Omoda Irvine
    Dear Susan,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Stephen was able to assist you effectively and provide clear explanations throughout your experience. Your satisfaction is important to us, and we appreciate your positive rating.

    If there's anything more we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Was quick and easy to order my new car would highly recommend
    Response from Park's Omoda Irvine
    Dear Stephanie G.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that ordering your new car was quick and easy. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Felt very at ease from first going in to the dealership,til when we had everything sorted. Really nice & polite assistants. Everything was explained to me clearly to me, as this is my first time using the scheme. Just waiting for the car to come now. Thanks.
    Response from Park's Omoda Irvine
    Hello Brian D.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you felt at ease throughout your visit and that our team was able to assist you clearly and politely. It's wonderful to know that your first experience with the Motability Scheme was a positive one. We're just as excited for your new car to arrive and are here to help with anything you might need in the meantime.

    Thanks again for your kind words and for choosing Park's Omoda Irvine.

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Great customer service
    Response from Park's Omoda Irvine
    Dear Elenor L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at Park's Omoda Irvine. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Very helpful
    Response from Park's Omoda Irvine
    Dear Mojgan M.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you found our service very helpful. At Park's Omoda Irvine, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Fantastic service
    Response from Park's Omoda Irvine
    Hello Tracey,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service at Park's Omoda Irvine. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Stephen Galbraith was very informative and friendly A pleasure to meet him
    Response from Park's Omoda Irvine
    Hello Janice,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with Stephen Galbraith was both informative and enjoyable. It's always our goal to provide friendly and helpful service, and we're delighted that Stephen made such a positive impression.

    Your feedback is greatly appreciated and will be shared with Stephen and the rest of our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Park's Omoda Irvine Team
  • Rating 5.0
    Stephen Galbraith was a joy to work with. He made the process flawless and so professional
    Response from Park's Omoda Irvine
    Hello Robert R.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Stephen Galbraith made your visit to Park's Omoda Irvine a flawless and professional one. Your kind words and perfect rating mean a lot to us, and we'll be sure to pass along your compliments to Stephen.

    We strive to provide the best service possible, and it's wonderful to know we succeeded during your visit. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Elliott was great sorted everything. Knew his stuff. Much better than pervious experiences.
    Response from Park's Omoda Irvine
    Hello Charlie M.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Elliott was able to provide you with a great experience and that he was able to sort everything out for you. It's fantastic to know that your experience with us was much better than previous ones. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Elliott. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Park's Omoda Irvine
  • Rating 5.0
    Very professional kind and compassionate and he really went the extra mile by looking after me as a customer. He even sent me prerecorded video messages to give me updates on the car. For me personally I would highly recommend them. It's a massive 👍🏻 from me
    Response from Park's Omoda Irvine
    Hello Paul M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Park's Omoda Irvine. It's great to know that our efforts to provide professional, kind, and compassionate service made a difference for you. We always strive to go the extra mile for our customers, and we're delighted that the video updates were helpful. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else, please don't hesitate to reach out.

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    It was good customer service
    Response from Park's Omoda Irvine
    Hello Graham,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our customer service at Park's Omoda Irvine. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Pleasure to deal with Stephen he made everything simple and easy
    Response from Park's Omoda Irvine
    Hello Robert R.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Stephen was able to make your experience simple and easy. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Park's Omoda Irvine.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Helpful and great customer service
    Response from Park's Omoda Irvine
    Hello Caitlin R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service helpful and great. Our team at Park's Omoda Irvine is dedicated to providing the best experience possible, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Andy went above & beyond to help us.
    Thanks. 😊
    Response from Park's Omoda Irvine
    Hi Kayleigh,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Andy went above and beyond to assist you. Providing exceptional service is our top priority, and it's always rewarding to know when we've achieved that. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Park's Omoda Irvine Team
  • Rating 5.0
    Guy was top class,excellent customer service 👍🏽
    Response from Park's Omoda Irvine
    Hi Dale,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with Guy and that his customer service stood out to you. We strive to provide top-class service to all our customers, and it's great to know we hit the mark for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Park's Omoda Irvine.

    Best regards,
    The Motability Scheme Team at Park's Omoda Irvine

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