Motability Scheme at Western Mazda Edinburgh

4.9
Rating 4.9
(56 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Contact information

Address
1 Skene Place
Newbridge EH28 8TJ
GB
Get directions
Phone Number
Call Western Mazda Edinburgh on 0131 313 7795
0131 313 7795
0131 313 7795
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • David Robbie
  • Scott Macdonald
  • Gareth Duff
  • Adrians Krauklis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sharin Wilson
  • Calum Horne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Mazda Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Mazda Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Western Mazda Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Mazda Edinburgh on 01313137795 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Western Mazda Edinburgh

  • Rating 4.0
    Nice friendly manor, very helpful.
  • Rating 5.0
    Very professional and polite young man and very knowledgeable and helpful
    Would Definitely Recommend
    Response from Western Mazda Edinburgh
    Thanks very Much for your Business,!

    Western Mazda
  • Rating 5.0
    Guy came to pick up the car as arranged and dropped it back later. Excellent service thanks
    Response from Western Mazda Edinburgh
    Dear Genevieve M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were pleased with the service provided by our team membe. Ensuring a seamless and excellent experience for our customers is our top priority, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Western Mazda Edinburgh
  • Rating 3.0
    Poor
    Response from Western Mazda Edinburgh
    Hello Andrew,

    Thank you for taking the time to leave a review for Western Mazda Edinburgh. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Our goal is to provide excellent service to all our customers, and your input is invaluable in helping us improve.

    If you have specific concerns or suggestions on how we can enhance our services, please feel free to reach out to us directly. We would love the opportunity to address any issues and ensure a better experience for you in the future.

    Thank you again for your feedback.

    Best regards,
    The Western Mazda Edinburgh Team
  • Rating 5.0
    Everything went smoothly
    Response from Western Mazda Edinburgh
    Hello Alexander M.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that everything went smoothly during your experience with us at Western Mazda Edinburgh. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Western Mazda Edinburgh Team
  • Rating 5.0
    Gareth from the 1st moment I walked into the dealership was very friendly and informative and helpful, for someone who lives with anxiety he quickly made me feel at ease. This did not change at the handover , smooth friendly helpful and informative.
    Response from Western Mazda Edinburgh
    Hello Allan,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Gareth was able to make you feel comfortable and at ease from the moment you walked into our dealership. It's wonderful to know that his friendly and informative approach continued throughout the handover process.

    Your feedback is incredibly valuable to us, and we're delighted that we could provide you with a smooth and helpful experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Western Mazda Edinburgh Team
  • Rating 5.0
    Excellent service and communication throughout the process
    Response from Western Mazda Edinburgh
    Hello John,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with our service and communication throughout the process. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Western Mazda Edinburgh.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Straight forward. No problems and staff always friendly
    Response from Western Mazda Edinburgh
    Hello Elizabeth,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us was straightforward and that our staff made you feel welcome. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Mazda Edinburgh.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Ive been driving Mazda for many years at the same dealership the the service 9top notch great value for money fantastic service
    Response from Western Mazda Edinburgh
    Thank you for your comments its great to know
  • Rating 5.0
    Excellent handover and servicing.
    Response from Western Mazda Edinburgh
    Dear Fiona,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with the handover and servicing at Western Mazda Edinburgh. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Western Mazda Edinburgh
  • Rating 5.0
    Brilliant. Efficient and thorough. Thankyou
    Response from Western Mazda Edinburgh
    Hello Alison,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service brilliant, efficient, and thorough. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Western Mazda Edinburgh
  • Rating 5.0
    Excellent service. No problems.
  • Rating 5.0
    Helpful and caring
  • Rating 5.0
    Adrian was excellent very knowledgeable and very polite he was an absolute joy to work with
  • Rating 5.0
    Fantastic service, Gareth was brilliant dealing with us.
  • Rating 5.0
    Very efficient and friendly
  • Rating 5.0
    Great experience this time
  • Rating 5.0
    Motability well explained and fully checked new car would meet our needs. Good test drive given to all drivers to make sure car meets all our needs. Nothing was to much for the salesman to make sure it was the right car.
  • Rating 5.0
    Great service, Scott macdonald was very helpful
  • Rating 5.0
    Great service, thank you

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