Motability Scheme at Western Nissan Edinburgh

4.9
Rating 4.9
(256 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00

Contact information

Address
1 Skene Place
Newbridge EH28 8TJ
GB
Phone Number
Call Western Nissan Edinburgh on 0333 241 6315
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 12:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday12:00 - 17:00

Motability Scheme specialists:

  • William Macconnachie
  • Ken Percy
  • Sean Mcnulty
  • Scott Marsden
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Catherine Philip
  • Amie Johnstone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Nissan Edinburgh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Nissan Edinburgh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Western Nissan Edinburgh can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Nissan Edinburgh on 03332416315 to make an appointment with our Motability specialist.

Reviews at Western Nissan Edinburgh

  • Rating 5.0
    Very knowledgeable, informative and friendly.
  • Rating 5.0
    Excellent service
    Response from Western Nissan Edinburgh
    Hello Scott G.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received excellent service at Western Nissan Edinburgh. Our team is dedicated to providing the best experience possible, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Western Nissan Edinburgh Team
  • Rating 5.0
    First time using the Motability scheme and Scott at Western Nissan Edinburgh made the experience so smooth and simple. I can't imagine going anywhere else in the future!
    Response from Western Nissan Edinburgh
    Hello Wesley,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first time using the Motability scheme was smooth and simple, thanks to Scott's assistance. It's wonderful to know that you felt well taken care of at Western Nissan Edinburgh. We look forward to welcoming you back in the future and continuing to provide you with excellent service. If you have any questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Western Nissan Edinburgh Team
  • Rating 5.0
    Salesman very good explained every detail of car we wanted and took us for test drive no pressure on us which is what we were looking for.
    Response from Western Nissan Edinburgh
    Hello Thomas L.,

    Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that you had a great experience with our salesman and that you felt no pressure during your visit. It's wonderful to know that the detailed explanations and test drive met your expectations. We strive to provide a comfortable and informative experience for all our customers, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Western Nissan Edinburgh.

    Best regards,
    The Motability Scheme Team at Western Nissan Edinburgh
  • Rating 5.0
    All staff friendly and helpful throughout the whole procedure.
    Response from Western Nissan Edinburgh
    Hello Ronald,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our staff friendly and helpful throughout your experience with us. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Nissan Edinburgh.

    Best regards,
    The Motability Scheme Team at Western Nissan Edinburgh
  • Rating 5.0
    Excellent
    Response from Western Nissan Edinburgh
    Hello Barry,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Western Nissan Edinburgh. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Western Nissan Edinburgh Team
  • Rating 5.0
    I’ve had an extremely good experience with Nissan. They are always helpful and courteous and accommodate to my disability.
    Response from Western Nissan Edinburgh
    Hello Sylvia,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an extremely good experience at Western Nissan Edinburgh. Our team strives to be helpful and courteous, and it's wonderful to know that we were able to accommodate your needs effectively. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Western Nissan Edinburgh Team
  • Rating 5.0
    Friendly and super helpful to a first-timer
    Response from Western Nissan Edinburgh
    Hello Fergus,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and super helpful during your first visit. Providing excellent service to our customers is our top priority, and it's great to know that we were able to meet your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Western Nissan Edinburgh.

    Best regards,

    David
    Western Nissan Edinburgh Team
  • Rating 5.0
    Peter was excellent explained everything and sorted all my requirements perfectly
    Response from Western Nissan Edinburgh
    Hello Lewis,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Peter was able to explain everything clearly and meet all your requirements perfectly. Providing excellent service is our top priority, and it's wonderful to know that Peter delivered on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Nissan Edinburgh.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very pleasant. Lovely gentleman .explained everything I needed to know.
    Response from Western Nissan Edinburgh
    Hello Lorraine R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant experience with us at Western Nissan Edinburgh. Our team takes great pride in ensuring that our customers receive all the information they need, and it's fantastic to know that our efforts made a positive impact on your visit. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Western Nissan Edinburgh Team
  • Rating 5.0
    Very good
    Response from Western Nissan Edinburgh
    Hello Catherine,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Western Nissan Edinburgh. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Western Nissan Edinburgh Team
  • Rating 5.0
    Lovely and helpful
    Response from Western Nissan Edinburgh
    Hello Derek,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service lovely and helpful. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Nissan Edinburgh.

    Best regards,
    The Motability Scheme Team at Western Nissan Edinburgh
  • Rating 5.0
    Excellent customer care throughout.
    Response from Western Nissan Edinburgh
    Hello Valerie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer care team. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Nissan Edinburgh.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Sean was great very satisfied with the service received.
    Response from Western Nissan Edinburgh
    Hello Ernest,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Sean and that you are very satisfied with the service you received. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Western Nissan Edinburgh
  • Rating 5.0
    Very polite, very courteous and very professional.
    Response from Western Nissan Edinburgh
    Hello Jeffrey,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be polite, courteous, and professional. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Western Nissan Edinburgh
  • Rating 5.0
    Very good 👍 the guy who done my application was 10/10
    Response from Western Nissan Edinburgh
    Hello Kelly,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Western Nissan Edinburgh. It's fantastic to know that the person who assisted you with your application made such a great impression. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Western Nissan Edinburgh Team
  • Rating 5.0
    All went really well would have liked the selection of car available to me ready for use quicker but the staff onsite were outstanding and managed the admin side with speed. I’m over the moon with my new car thanks
    Response from Western Nissan Edinburgh
    Hello Gary,

    Thank you for taking the time to leave us a review. We're thrilled to hear that your experience with us went really well and that you gave us a 5-star rating! Your feedback is invaluable, and we're always looking for ways to improve our service. We understand the importance of having a quicker selection of ready-to-go cars, and we will certainly take your suggestion into consideration as we strive to enhance our offerings. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Western Nissan Edinburgh
  • Rating 5.0
    Perfect salesman made our experience so easy helped us with all questions we asked and how to trade in our other car we had on pcp ( which we will never use again) very patient and knowledgeable with a long test drive
    If I’d known the process was so easy thanks to salesman and yourselves I’d have used it a long time ago
    Response from Western Nissan Edinburgh
    Dear Debra G.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with our salesman was perfect and that he was able to assist you with all your questions, including the trade-in process. It's great to know that his patience and knowledge made the process easy and enjoyable for you.

    We are delighted that you found the test drive to be a positive experience and that our service met your expectations. Your kind words and 5-star rating mean a lot to us and motivate us to continue providing excellent service to all our customers.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Western Nissan Edinburgh.

    Warm regards,

    The Western Nissan Edinburgh Team
  • Rating 5.0
    Ken was excellent. Took his time to walk round the car, show us everything and how to work on the mod cons ect. Nothing was ever to much hassle. Always done with a smile on his face. Thanks Ken!
    Response from Western Nissan Edinburgh
    Hello Rory,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear about your excellent experience with Ken. It's wonderful to know that he was able to assist you thoroughly and with a smile. We strive to provide the best service possible, and feedback like yours lets us know we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Western Nissan Edinburgh
  • Rating 5.0
    Happy with all work done
    Response from Western Nissan Edinburgh
    Hello George G.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with all the work done. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Western Nissan Edinburgh.

    Best regards,
    The Motability Scheme Team

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