Motability Scheme at Western Toyota Stirling

Motability Scheme at Western Toyota Stirling

4.9
Rating 4.9
(71 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
14 Craig Leith Road
Stirling FK7 7LQ
GB
Phone Number
Call Western Toyota Stirling on 01786 235544
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Lesley Stronach
  • Allan Wilson
  • Kevin Allen
  • Islam Hassan
  • Sean Blair
  • Taylor Lanni
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Craig Cobain
  • Aleksandra Hazler
  • Megan Fraser
We recommend calling and booking an appointment before visiting.
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Accessibility features at Western Toyota Stirling

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Western Toyota Stirling

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Western Toyota Stirling can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Western Toyota Stirling on 01786235544 to make an appointment with our Motability Scheme specialist.

Reviews at Western Toyota Stirling

  • Rating 5.0
    Superb customer service
    Response from Western Toyota Stirling
    Thank you for choosing Western Toyota Stirling as your dealership for serving your vehicle. We are so happy to hear you had such a great experience and look forward to welcoming you back to our centre.
  • Rating 5.0
    The handover was, just like all my interactions with Kevin, Megan and Ola, truly wonderful. The care, professionalism and humour that these three exhibit took the handover to a level I have never experienced when getting a car. I drove away with the biggest smile on my face. They make a really great team.
    Response from Western Toyota Stirling
    Thank you so much for your kind words! We are so happy to hear that Kevin, Ola and Megan were able to provide you with an excellent Handover experience. We strive to ensure that all of our customers receive the best possible service. Thank you again for your review.
  • Rating 5.0
    They were brilliant and thanks
    Response from Western Toyota Stirling
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received within our centre. We look forward to seeing you on your next visit.
  • Rating 5.0
    Friendly, welcoming, easy to do and listened too
    Response from Western Toyota Stirling
    Thank you for choosing us for your Motability car and leaving a review. We are so happy to hear you had such a great experience and looking forward to welcoming you back to our centre.
  • Rating 5.0
    Excellent
    Response from Western Toyota Stirling
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great experience everything went very smooth
    Response from Western Toyota Stirling
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Everything from start to finish was a breeze. The staff are amazing, kind, friendly and knowledgeable and you are made to feel so important and special. I honestly couldn't have asked for more and I thank them from the bottom of my heart.
    Response from Western Toyota Stirling
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    Friendly, professional and very helpful.
    I was made to feel at ease and like someone special when I got to unveil my new car.
    Thank you Alan and Kevin for all your help.
    Response from Western Toyota Stirling
    Thank you so much for your kind words! We are so happy to hear that Allan and Kevin were able to provide you with an excellent handover experience. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Wonderful ! Kevin was great , made looking for car easy and the rest of team at western Toyota Stirling where great too , made me feel at ease
    Response from Western Toyota Stirling
    Thank you for the great review and the feedback on Kevin we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff were very friendly, knowledgeable on my needs and helpful. Lovely waiting area with the offer of free juice,tea,coffee. Easy access to garage
    Response from Western Toyota Stirling
    Thank you for leaving a review on your visit Samantha. We are pleased to hear your visit to Western Toyota Stirling went brilliantly. We look forward to welcoming you back.
  • Rating 5.0
    5 stars 🌟 everything went very smooth thank you
    Response from Western Toyota Stirling
    Thank you for the great review on your handover experience. We really appreciate you taking the time to feedback and we're thrilled to see that you enjoyed your visit at Western Toyota Stirling
  • Rating 5.0
    Car picked up and returned to my home as arranged. Great communication, a very good service undertaken and video shared with info. Very pleased with the service.
    Response from Western Toyota Stirling
    Thank you for taking the time to leave a great review, We are so pleased your experience with Western Toyota Stirling was 5 stars. We look forward to seeing you back at our centre.
  • Rating 5.0
    Friendly & professional.
    Megan went above and beyond for my car. So helpful.
    Response from Western Toyota Stirling
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Megan receives the recognition she deserves. Many thanks.
  • Rating 5.0
    Fantastic service my car picked up and dropped of to my door.Sraff very friendly and knowledgeable. Couldn't ask for any more.
    Response from Western Toyota Stirling
    Thank you for the great review and the feedback on the service and collection of your vehicle, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Alan was polite,respectful, helped me understand the process and ensured I was getting the right car to suit my needs.
    Response from Western Toyota Stirling
    Thank you for choosing us for your Motability car! We are delighted to hear that you had a positive experience and that Allan was friendly and helpful.
  • Rating 5.0
    Service and repair under warranty was carried out by the staff efficiently and on time. Service were pleasant.
    Response from Western Toyota Stirling
    Thank you for taking the time to leave Western Toyota Stirling a review. We are so pleased that your visit went well and the staff were efficient with the work carried out.
  • Rating 5.0
    Great staff, perfect purchasing experience would highly recommend
    Response from Western Toyota Stirling
    We are so happy to hear you had such a great experience. Thank you for taking the time to leave us this great 5 star review Andrew!
  • Rating 4.0
    Great service from start to finish arranged a courtesy car for me and I was kept informed of the progress of the repairs
    Response from Western Toyota Stirling
    Thank you for taking the time to leave a review William. We are so pleased everything went smoothly at your visit with us. We look forward to welcoming you back to our centre for your next service.
  • Rating 5.0
    Staff were extremely helpful & car ready for the time I had asked for. Couldn't fault them.
    Response from Western Toyota Stirling
    Thank you for leaving the time to leave us a review Angus. We are delighted that your handover experience was 5 stars and that the staff were helpful and attentive.
  • Rating 5.0
    Initially a slow process but worth the wait!
    Response from Western Toyota Stirling
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Now we have spoken and we have resolved the issue, I hope you can now enjoy your new vehicle.

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