Motability Scheme at Eden Hyundai Basingstoke

4.8
Rating 4.8
(43 reviews)
08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 18:00Closed Today

Contact information

Address
London Road
Basingstoke
Hants RG24 7JD
GB
Phone Number
Call Eden Hyundai Basingstoke on 01256 355221
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 18:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 21:00
Wednesday08:30 - 18:00
Thursday08:30 - 21:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • Matt Reindorp
  • Samuel Benson
  • Callum Bridges
  • Carah Clemente
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Samantha Hudson
  • Mark Higham
  • Jason Phelps
We recommend calling and booking an appointment before visiting.
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Accessibility features at Eden Hyundai Basingstoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Eden Hyundai Basingstoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Eden Hyundai Basingstoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Eden Hyundai Basingstoke on 01256355221 to make an appointment with our Motability specialist.

Reviews at Eden Hyundai Basingstoke

  • Rating 5.0
    Sam has been excellent from start to finish. From ordering and test driving the car to handing it over on the day we picked it up.
  • Rating 2.0
    I have had two services and booked two months in advance and booked a courtesy car due to having a disabled child. Both times when I have arrived for my appointment I have been informed no car available and also a twenty pound charge and I was told I should be booking a car with yourselves. When I ordered the car they even got the order wrong. So I am not impressed and would appreciate your feed back
  • Rating 5.0
    Excellent friendly and helpfulwith all my queries. Thank you
  • Rating 5.0
    He was really helpful and answered all of our questions we asked
    Response from Eden Hyundai Basingstoke
    Hi Tyler, thank you for the brilliant review! - VS
  • Rating 5.0
    Amazing
    Response from Eden Hyundai Basingstoke
    Hello Tyler ! Thank you for this review we are happy to hear everything went well! mh
  • Rating 5.0
    They completed a through service and videoed it so I could view it afterwards. They had access to lovely coffee and snacks as a complimentary service whilst waiting for the work to be completed which was much needed!
    Response from Eden Hyundai Basingstoke
    Hi Victoria, thank you for the excellent review! If there is anything further we can do to help, please do not hesitate to contact us! mh
  • Rating 5.0
    Gladys Witteman
    Good service and polite customer service
    Response from Eden Hyundai Basingstoke
    Hey Treasure ! Thank you for leaving your review. We are glad you enjoyed your experience with us! mh
  • Rating 5.0
    Very well looked after with great customer service throughout my whole experience
    Response from Eden Hyundai Basingstoke
    Hey Kristina ! Thank you for leaving your review. We are glad you enjoyed your experience with us! mh
  • Rating 5.0
    Sam was amazing. So helpful and understanding
    Response from Eden Hyundai Basingstoke
    Great to hear! Thank you for the review Mary! - VS
  • Rating 5.0
    Excellent customer service. Sam Benson was extremely patient answering my many questions both on the car and motability. He was also very thorough when handing the car over and took a lot of time explaining how the car worked and setting me up on the apps. My son is looking for a hybrid Kona so hopefully we can get a good deal and buy from Eden again.
    Response from Eden Hyundai Basingstoke
    Hey Desmond ! Thank you for taking the time to let us know! Sam will be very pleased to see this .mh
  • Rating 2.0
    Took over 2 hours, which wasn’t ideal - no collection offered as other dealerships I have used , as a disabled customer it is extremely hard to wait 2 hours hence why I have always used a collection service - other dealerships also offer a complimentary car wash - this dealership felt as though it offered the bare minimum and even that was a stretch
    Response from Eden Hyundai Basingstoke
    Hello Tracy. We are so sorry to hear of your experience. This will be passed on to the team. MH
  • Rating 5.0
    Sam was so helpful.could not have asked for any better.thank you.
    Response from Eden Hyundai Basingstoke
    Hey Denise! Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Sam receives the recognition he deserves. MH
  • Rating 5.0
    Very good experience
    Response from Eden Hyundai Basingstoke
    Hello Vikki ! Thank you for this review we are happy to hear everything went well. Enjoy your new vehicle. MH
  • Rating 5.0
    Great customer service. Very polite helpful
    Response from Eden Hyundai Basingstoke
    Hey Ravinder, Thank you so much for the amazing review. We are glad you enjoyed you experience. mh
  • Rating 5.0
    He was very helpful and good with the kids explained everything well would definitely recommend to friends
    Response from Eden Hyundai Basingstoke
    Brilliant to hear! Thank you for the review Mary! - VS
  • Rating 5.0
    Really good Jacqueline B
    Response from Eden Hyundai Basingstoke
    Hi Jacqueline, thank you for the great review! - VS
  • Rating 5.0
    Great customer service from Sam Benson.
    Response from Eden Hyundai Basingstoke
    Great to hear! Thank you for the review Anne! - VS
  • Rating 5.0
    Friendly team great customer service smooth transaction highly recommend
    Response from Eden Hyundai Basingstoke
    Hi Jacqueline, thank you for the amazing review! - VS
  • Rating 5.0
    As usual exemplary service.
    tt
    Response from Eden Hyundai Basingstoke
    Hi Anthony, thank you for the amazing review! - VS
  • Rating 5.0
    David haskins.. Excellent smooth and easy. pleasure doing business with you. Special thanks to Samuel for looking after me.
    Response from Eden Hyundai Basingstoke
    Great to hear! Thank you for the review David! - VS

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