Motability Scheme at Eden Mazda Basingstoke
08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 18:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
London Road
Basingstoke
Hants RG24 7JD
GB
Phone Number
Call Eden Mazda Basingstoke on 01256 355221
01256 355221
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 18:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 21:00 08:30 - 18:00 08:30 - 18:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 21:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 21:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Samuel Benson
- Carah Clemente
- Franklyn Fisher
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Jason Phelps
- Christine Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at Eden Mazda Basingstoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Eden Mazda Basingstoke
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Eden Mazda Basingstoke can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Eden Mazda Basingstoke on 01256355221 to make an appointment with our Motability specialist.
Reviews at Eden Mazda Basingstoke
- Rating 2.0Jun 26, 2025Falsely information given
Car was damaged
Cara amazing lady but obviously very unappreciated and seemed very stressed, left with alot of mistakes to sort out due to another member of staff doing things wrong and leaving company.
Very straight forward to do handover. - Rating 5.0May 19, 2025I definitely recommend eden Mazda in Basingstoke. The guys there were more than helpful and if I could give them more stars I would. Both ladies who dealt with me couldn't have been any more polite everything went amazing.Response from Eden Mazda BasingstokeMay 20, 2025Hello Scott S.,
Thank you so much for your wonderful review and for recommending Eden Mazda Basingstoke! We are thrilled to hear that you had such a positive experience with our team. It's fantastic to know that our staff, especially the ladies who assisted you, made your visit amazing with their helpfulness and politeness. Your kind words and perfect rating mean a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again! - Rating 5.0Apr 14, 2025Carah was brilliant and so was will
Would highly recommend
10/10Response from Eden Mazda BasingstokeApr 15, 2025Hello Ryan,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Carah and Will provided you with an excellent experience at Eden Mazda Basingstoke. Your recommendation means a lot to us, and we're delighted to know that you rate our service so highly. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again! - Rating 5.0Mar 28, 2025Amazing! Carah has been incredible throughout the whole process. I would recommend Eden Mazda to anybody. She’s helped us thoroughly through the entire process and has a wealth of knowledgeResponse from Eden Mazda BasingstokeApr 3, 2025Hi Kyran! Thank you so much for your positive review! We're thrilled to hear you had a great experience. Your feedback means a lot to us and motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
- Rating 4.0Feb 5, 2025Service done within 2 hours and car hoovered and washed. Needed brake disc to the front of car replacing but there’s ok and back ok. I have never had this before in a new car with under 20,000 on the clock.
- Rating 5.0Jan 20, 2025Excellent service, and fast delivery!
- Rating 5.0Oct 12, 2023Outstanding, reassuring and showed high levels of skills when working with those who do need support.Response from Eden Mazda BasingstokeOct 13, 2023Hello Cassidy ! Thank you for this review we are happy to hear everything went well! Enjoy your new vehicle. mh
- Rating 5.0Oct 12, 2023Outstanding service, brilliant communication and respect maintained throughout.Response from Eden Mazda BasingstokeOct 13, 2023Hello Cassidy ! Thank you for this review we are happy to hear everything went well! mh
- Rating 4.0Aug 19, 2023Still find the staff a bit unfriendly on front deskResponse from Eden Mazda BasingstokeAug 23, 2023Hello Dean, Thank you for taking the time to leave this review! Feedback is always welcome so we know how to improve ! mh
- Rating 2.0Feb 21, 2023Problems at beginning as paperwork not processed for a month and only when I contacted them to ask if car on order. Also told car had camera at back which is important to me and when we received car told no there was no camera and contact Motability to see if it could be done post del. This was not possible. So feel miss sold but the car is fine and will learn in future and next time will make sure that I am told the truth an go through all the details and take pictures of details etc. The person we dealt with in the end was outstanding and very helpful .Response from Eden Mazda BasingstokeFeb 27, 2023Sorry to see this Lesley, happy to see everything was sorted in the end! MQ
- Rating 5.0Feb 1, 2023Grate serviceResponse from Eden Mazda BasingstokeFeb 4, 2023Good to see, thank you Samuel! MQ
- Rating 5.0Apr 4, 2022Great service thanks.Response from Eden Mazda BasingstokeApr 4, 2022Hi Sandra, thank you for the great review! - RP
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your experience at Eden Mazda Basingstoke. It is concerning to hear about the misinformation and the condition of the car you received. We strive to provide accurate information and high-quality vehicles, and it seems we fell short in this instance.
We are pleased to hear that Cara was able to assist you, despite the challenges she faced. We value her dedication and will ensure she receives the recognition she deserves for her efforts.
Your feedback is invaluable in helping us improve our services, and we are committed to addressing the issues you mentioned. If you have any further concerns or need assistance, please do not hesitate to reach out to us directly.
Thank you once again for your feedback.