Motability Scheme at Richmond Škoda Southampton
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Richmond Škoda Southampton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Richmond Škoda Southampton can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Richmond Škoda Southampton on 01489785111 to make an appointment with our Motability specialist.
Contact information
Address
Broad Oak
Botley SO30 2EU
GB
Phone Number
Call Richmond Škoda Southampton on 01489 785111
01489 785111
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 17:00 |
Motability Scheme specialists:
- John Butcher
- Himat Bhatti
- Mark Younger
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Matthew Whatley
- Mollie Allison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond Škoda Southampton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Richmond Škoda Southampton
- Rating 5.0Dec 10, 2024From start to handover they was brilliant made sure I was comfortable and happy with the everything polite positive helpfulResponse from Richmond Škoda SouthamptonDec 10, 2024Thank you so much for your wonderful review, Helen! We're thrilled to hear you had such a positive experience with us. Ensuring your comfort and happiness throughout the process is our top priority. If you need anything in the future, don’t hesitate to reach out. Enjoy your new car! Kind regards, Cameron.
- Rating 5.0Nov 29, 2024The gentleman was fantastic and the service very easyResponse from Richmond Škoda SouthamptonNov 29, 2024Good afternoon Mai, thank you for your 5-star feedback. I'm really glad you found the whole experience so easy. Kind regards, Cameron
- Rating 5.0Nov 18, 2024Finally, a helpful knowledgeable salesperson, which made picking up the new car pleasurableResponse from Richmond Škoda SouthamptonNov 19, 2024Hi John. Thank you for taking the time to give us feedback on your experience. We really appreciate it. I'm very pleased to hear that your salesperson was so helpful and well informed. We are so happy to hear you had such a great experience. Many thanks, Laurence.
- Rating 5.0Nov 12, 2024Mark was great and the application process was straightforwardResponse from Richmond Škoda SouthamptonNov 12, 2024Hi Andrew, thank you for your 5-star feedback. I'm glad you had a straightforward experience with us! I'll be sure to pass your comments onto Mark. He'll be very pleased. Many thanks, Laurence
- Rating 5.0Nov 2, 2024Mark when above and beyondResponse from Richmond Škoda SouthamptonNov 4, 2024Hello, David. Thank you for your 5-star rating. I'm please you had a great experience with Mark and appreciate the feedback!
- Rating 5.0Oct 28, 2024Such a friendly team I look forward dealing with them throught my current lease, many thanks.Response from Richmond Škoda SouthamptonOct 28, 2024Thank you for the kind review! We're delighted to hear that you had a positive experience with our friendly team, and we're looking forward to supporting you throughout your lease. If you ever need anything, don’t hesitate to reach out. Many thanks for choosing us!
- Rating 5.0Oct 25, 2024Totaly great serviceResponse from Richmond Škoda SouthamptonOct 28, 2024Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service. Your satisfaction is our top priority, and we appreciate your support. If you need anything in the future, don’t hesitate to reach out!
- Rating 5.0Oct 11, 2024ExcellentResponse from Richmond Škoda SouthamptonOct 11, 2024Thank you for the 5-star review! We're glad you had an excellent experience with us. If there's anything else we can do for you, feel free to reach out!
- Rating 5.0Oct 8, 2024Very good, top salesman.Response from Richmond Škoda SouthamptonOct 9, 2024Thank you for the 5-star review! We're glad to hear that you had a great experience with our team. If you need anything in the future, we're always here to help! Enjoy your new car!
- Rating 5.0Sep 11, 2024A very enjoyable experience, great dealing with Taylor.Response from Richmond Škoda SouthamptonSep 12, 2024Thank you for the fantastic 5-star review! We're delighted to hear you had such an enjoyable experience and that Taylor took great care of you. If you need anything else, feel free to reach out. Enjoy your new car!
- Rating 5.0Sep 1, 2024Very helpful and friendlyResponse from Richmond Škoda SouthamptonSep 2, 2024Thank you for the great review! We’re delighted to hear that you found our team helpful and friendly. Your positive feedback is much appreciated. If you need anything else or have any questions, we’re here to assist! 😊🚗
- Rating 5.0Aug 12, 2024Very helpfulResponse from Richmond Škoda SouthamptonAug 13, 2024Thank you for the 5-star review! We're thrilled to hear that you found our team very helpful. If you need anything else, we're always here to assist. Thanks again for choosing us!
- Rating 5.0Aug 7, 2024Absolutely fantastic very helpful and explained through all the details would highly recommendResponse from Richmond Škoda SouthamptonAug 8, 2024Thank you for your 5 star review 🌟 we're so pleased you had a fantastic experience with our Skoda Southampton team. We look forward to serving you again in the future 😊🚗
- Rating 5.0Jul 29, 2024Friendly and helpful staff. Made process smooth and hassle free.
Managed to get my car quickly and kept me up to date throughout.Response from Richmond Škoda SouthamptonJul 30, 2024Thank you for your fantastic review! We're thrilled to hear that our staff made the process smooth and hassle-free for you. It's great to know we kept you updated and got your car to you quickly. If you need anything else in the future, don't hesitate to reach out. Enjoy your new car! - Rating 5.0Jul 29, 2024Taylor was extremely helpful, polite and nothing was too much trouble.Response from Richmond Škoda SouthamptonJul 30, 2024Thank you for your glowing review! We're thrilled to hear that Taylor was extremely helpful, polite, and accommodating throughout your experience. We strive to go above and beyond for our customers, and it's wonderful to know Taylor made a positive impression. If you need anything else, feel free to reach out. Thanks again!
- Rating 5.0Jul 22, 2024Taylor was brilliant and very nice to deal with
Many thanks Aaron and cherylResponse from Richmond Škoda SouthamptonJul 22, 2024Thank you, Aaron and Cheryl, for your wonderful 5-star review! We're thrilled to hear that Taylor was brilliant and a pleasure to work with. We'll be sure to pass on your kind words to Taylor. We look forward to assisting you again in the future! - Rating 5.0Jun 28, 2024Taylor was very helpful and had good knowledge of the scheme and the cars available.
Couldn’t fault the time and attention given to me and the ease of taking the car for a test drive twice.
Ordering process was quick and simple.Response from Richmond Škoda SouthamptonJun 28, 2024Good afternoon, Alistair! We're grateful for your 5-star review and truly value the feedback from our customers. It's wonderful to know that Taylor provided you with an excellent purchasing experience at RMG. Wishing you all the best with your new car and in the future! - Rating 5.0May 13, 2024Great customer service by salesman talyor looked after us first classResponse from Richmond Škoda SouthamptonMay 14, 2024Good morning, Jacqueline. Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0May 7, 2024My experience with Taylor at Skoda Southampton has been amazing. He is a genuine nice guy goes above and beyond. Kept me updated at all times.
I originally went to Skoda Salisbury which is locally to me but didn't have a great experience. They didn't really show any interest in me as a customer.
So when I went to Taylor instead I was happy that someone explained everything to me (I'm new to the scheme).
If I had to do all again I'd chose Skoda Southampton any day. Thank you again to Taylor and the Team.Response from Richmond Škoda SouthamptonMay 9, 2024Good morning, Riley. Thank you so much for your kind words! We are happy to hear that Taylor and the team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and we're glad to hear you agree. Enjoy your new ride and we look forward to welcoming you back in the future! 😊 - Rating 2.0May 2, 2024They done the paperwork. But the rest is nothing. How they keep us informed over the process is 0. We had to chase them for information. Customer care is 0. I went to the agreed appointment to take the car and I was there for 5 minutes and nobody said anything the just ignored me despite multiple times many employees passed me without eye contact. Full with burned out employees and 0 happiness. They don’t care just pay the money and go take the car and they grab the big red bow and put it on the other car. I wont choose them again as a dealership.Response from Richmond Škoda SouthamptonMay 2, 2024Good afternoon, Juila. I'm very sorry to hear your recent experience has left you feeling this way and I would like to reassure you that I have passed your review onto the relevant team to investigate this further. In order to do so they need a few extra details from you, so I kindly ask if you could please email customerservice@richmondmotorgroup.com with your full name on the booking, telephone number, and vehicle reg. This is far from the customer service we pride ourselves on so we would like to rectify the situation and prevent such experiences from taking place in future. Kind regards.