Motability Scheme at Richmond MG Southampton

4.8
Rating 4.8
(78 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00

Welcome to Richmond MG Southampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond MG Southampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond MG Southampton on 01489775002 to make an appointment with our Motability specialist.

Contact information

Address
Broad Oak
Botley SO30 2EU
GB
Phone Number
Call Richmond MG Southampton on 01489 775002
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Martin Shaw
  • Andreea Dragomir
  • Himat Bhatti
  • Jagdeep Bhakar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Matthew Whatley
  • Mollie Allison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond MG Southampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond MG Southampton

  • Rating 5.0
    Excellent service ,very attentive warm. Friendly team all round 10/10
  • Rating 5.0
    .
    Response from Richmond MG Southampton
    Good afternoon Leah. Thank you for your 5-star feedback. I'm glad you found the experience so excellent. Kind regards, Cameron.
  • Rating 1.0
    On arrival I was told it would take 2 1/2 to 3 hours but I didn't have it washed and hoovered she would try and speed it up she then said she would call me when it was ready, then another customer came in and was told how long it would take and where the toilets and coffee machine were, which made me think was I being treated differently because I was a mobility customer.?
    Response from Richmond MG Southampton
    Good morning Neofytos, thank you for your feedback, and we’re sorry to hear about your experience. We strive to treat all our customers equally and with respect, so we take your concerns very seriously. Please reach out to us directly at customerservice@richmondmotorgroup.com so we can investigate this matter further and work to make things right. Kind regards, Cameron
  • Rating 5.0
    Thanks very quick and gave it a nice wash.
    Response from Richmond MG Southampton
    Hi Gary, thank you for taking the time to leave us this wonderful review, it is great to hear that you were happy with the service and we hope to see you again soon! Kind regards, Summer
  • Rating 5.0
    It was perfect so smooth recamen to anyone
    Response from Richmond MG Southampton
    Hi Tom, thank you for your 5-star feedback. I'm really glad you found the experience so smooth. Kind regards, Laurence
  • Rating 5.0
    Excellent service
    Response from Richmond MG Southampton
    Hi Steven. Thank you for your 5-star feedback, we're so pleased you had an excellent experience!
  • Rating 5.0
    Very helpful and polite. New car ordered.
    Response from Richmond MG Southampton
    Good morning, June. Thank you for your lovely 5-star review, we are really grateful for it and wish you all the best with your new car! Kind regards, Laurence.
  • Rating 5.0
    Himat was absolutely amazing really helped me and went above and beyond to help me chose my right car!!
    Response from Richmond MG Southampton
    Thank you for the wonderful feedback! 🌟 We're thrilled to hear that Himat went above and beyond to help you find the perfect car. It's always our goal to make the process as smooth and supportive as possible, and we're glad Himat delivered just that. Enjoy your new car, and thank you for choosing us! 🚗😊
  • Rating 5.0
    Excellent service, well informed salesman
    Response from Richmond MG Southampton
    Thank you for the fantastic review! We're thrilled to hear you received excellent service and that our salesman was well-informed. If you have any further questions or need assistance in the future, feel free to reach out!
  • Rating 5.0
    Good service from the time we walked in until the time we left
    Highly recommend Richmond motors
    Response from Richmond MG Southampton
    Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our service from start to finish. Your satisfaction is our top priority, and we look forward to welcoming you back soon!
  • Rating 5.0
    It went well they collected and brought motability car back
    Was very polite
    Response from Richmond MG Southampton
    Thank you for the fantastic review! We're so glad to hear that everything went smoothly with your Motability car collection and return. Our team always aims to provide polite and efficient service, so it's great to know you were happy with the experience. We appreciate your feedback and look forward to assisting you again in the future!
  • Rating 5.0
    Jag went out of his way to be helpful
    Response from Richmond MG Southampton
    Thank you for the great review! We're thrilled to hear that Jag went above and beyond to assist you. Your feedback means a lot to us, and we're here if you need anything else in the future. Enjoy your new car! 🚗😊
  • Rating 5.0
    Amazing service and great customer care.
    Response from Richmond MG Southampton
    Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience and appreciated our customer care. Your satisfaction is our top priority, and we're glad we could deliver. If you need anything in the future, we're here to help!
  • Rating 5.0
    Excellent service
    Response from Richmond MG Southampton
    Thank you for the excellent review! We're delighted to hear you were pleased with our service. We appreciate your support and look forward to serving you again!
  • Rating 5.0
    Mr Himat Batti was so kind to us from the start through the process.
    Response from Richmond MG Southampton
    Thank you for your wonderful review! We're delighted to hear that Mr. Himat Batti provided you with such kind and supportive service throughout the process. Your feedback means a lot to us, and we'll make sure to pass along your appreciation to him. If there's anything else we can assist with, please let us know.
  • Rating 5.0
    Very friendly and helpful, Himat’s customer service was excellent
    Response from Richmond MG Southampton
    Dear Nicole,

    Thank you for the fantastic 5-star review! We're delighted to hear that Himat provided friendly and helpful service, and that his customer service was excellent. Your feedback means a lot to us, and we’re grateful for your kind words. If you need anything else, feel free to reach out.

    Best regards.
  • Rating 5.0
    Everything went well thank you
    Response from Richmond MG Southampton
    Dear Catherine,

    Thank you for the 5-star review! We're delighted to hear that everything went well for you. If you need any further assistance or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future.

    Best regards.
  • Rating 5.0
    Very quick and efficient Ty nice car and salesman very polite in showing me around car and pointing out how to use the controls much obliged Ty
    Response from Richmond MG Southampton
    Hello Michael! We're thrilled to receive a 5-star rating from you! Your feedback is immensely valued. It's wonderful to know that our Sales Executives were courteous and ensured you were well-informed during the receipt of your new car. Wishing you all the best for the future!
  • Rating 5.0
    Excellent all round very happy customer 😀 👍
    Response from Richmond MG Southampton
    Hey Sandra! Thank you for taking the time to leave us a 5-star review! All the best with the future!
  • Rating 5.0
    Really helpful and friendly
    Response from Richmond MG Southampton
    Thank you for your kind words - we're glad to have been of service!

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