Motability Scheme at Marshall Volkswagen Gatwick

4.8
Rating 4.8
(61 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Volkswagen Gatwick

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
The Drive
Gatwick Road
Crawley RH10 9AN
GB
Phone Number
Call Marshall Volkswagen Gatwick on 01293 832938
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Jamie Stocks
  • Brooke Chapman-Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jake Mccann
  • Brandon Scott
  • Jack Peters
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Volkswagen Gatwick

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Volkswagen Gatwick

  • Rating 4.0
    It all went through smoothly and the car was delivered on the exact date they said it would.
  • Rating 5.0
    Excellent service very polite & helpful
  • Rating 5.0
    Amazing service. Car is upto date. I was given a courtesy car. Everything was sent to me via my mobile about the work being done.
    Response from Marshall Volkswagen Gatwick
    Good afternoon Shamim and thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 1.0
    Poor
  • Rating 4.0
    Great
    Response from Marshall Volkswagen Gatwick
    Thank you for taking the time to leave a review , we are most grateful for your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer care Natasha was extremely helpful throughout. My Tiguan was collect by a lovely young man Aaron. Thank you Volkswagen Team amazing service.
    Response from Marshall Volkswagen Gatwick
    Good morning Frankie-Lee, thank you for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    All staff were super friendly and helpful. Was made to feel comfortable and at ease from the moment I arrived.
    Response from Marshall Volkswagen Gatwick
    Thank you Emma for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    The salesperson was very friendly, helpful and understanding.
    Response from Marshall Volkswagen Gatwick
    Good afternoon, thank you for taking the time to leave a review. We are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Kind always listened to what you said and needed and was patient when you didn’t understand something
    Response from Marshall Volkswagen Gatwick
    Hi Lynda. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the store to enable them to share your experience with the team. We look forward to helping you again in the future and happy motoring! Many thanks, Jason, Marshall Motor Group.
  • Rating 5.0
    Very informative and friendly staff, thank you.
    Response from Marshall Volkswagen Gatwick
    Good afternoon Simon. We really appreciate you taking the time to leave a review and your five star feedback which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very friendly staff
    Response from Marshall Volkswagen Gatwick
    Thank you for your lovely review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
  • Rating 5.0
    Amazing, very helpful, well explained, friendly service.
    Response from Marshall Volkswagen Gatwick
    Good morning Sonny, thank you for the great review with regards to the service you received, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
  • Rating 5.0
    I’m more than happy to deal with Marshall motability and every one they are very professional and very knowledgeable and helpful see
    Response from Marshall Volkswagen Gatwick
    Thank you Esam for your 5 star rating, much appreciated. Kind regards, Charlotte.
  • Rating 5.0
    I came into the crawley showroom to organise my next motorbility car & saw Jamie, he was fabulous & very informative, A big thank you to Jamie.
    Response from Marshall Volkswagen Gatwick
    Good morning Rebecca and thank you for taking the time to leave your feedback and 5 star review for Jamie and the team at Marshall Volkswagen Gatwick, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Everything explained very clearly, very friendly, helpful and patient 👍🏻
    Response from Marshall Volkswagen Gatwick
    Good afternoon Sonny and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 4.0
    Brandon service manager provided excellent service.
    Response from Marshall Volkswagen Gatwick
    Good morning Anil and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Brandon and the Marshall Volkswagen Gatwick team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Easy to order a car, lovely staff
    Response from Marshall Volkswagen Gatwick
    Good evening Victoria and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Gatwick, we really appreciate it. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Fantastic service
    Response from Marshall Volkswagen Gatwick
    Good evening Camron and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Gatwick, we really appreciate it. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Perfect great service
    Response from Marshall Volkswagen Gatwick
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Volkswagen Gatwick
    Hi Christopher and thank you for taking the time to review Marshall Volkswagen. We really appreciate it. Enjoy the rest of your day! Kind regards, Nikki, Marshall Motor Group.

Similar Motability Scheme dealers