Motability Scheme at Marshall Volkswagen Gatwick

4.8
Rating 4.8
(47 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Volkswagen Gatwick

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
The Drive
Gatwick Road
Crawley RH10 9AN
GB
Phone Number
Call Marshall Volkswagen Gatwick on 01293 832938
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Jamie Stocks
  • Brooke Chapman-Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Peter Wiggins
  • Jack Peters
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Volkswagen Gatwick

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Volkswagen Gatwick

  • Rating 5.0
    Everything explained very clearly, very friendly, helpful and patient 👍🏻
    Response from Marshall Volkswagen Gatwick
    Good afternoon Sonny and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 4.0
    Brandon service manager provided excellent service.
    Response from Marshall Volkswagen Gatwick
    Good morning Anil and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Brandon and the Marshall Volkswagen Gatwick team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Easy to order a car, lovely staff
    Response from Marshall Volkswagen Gatwick
    Good evening Victoria and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Gatwick, we really appreciate it. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Fantastic service
    Response from Marshall Volkswagen Gatwick
    Good evening Camron and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Gatwick, we really appreciate it. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Perfect great service
    Response from Marshall Volkswagen Gatwick
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Volkswagen Gatwick
    Hi Christopher and thank you for taking the time to review Marshall Volkswagen. We really appreciate it. Enjoy the rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service. Very friendly, helpful and go all out for the customer. Jamie couldn’t have been more helpful.
    Response from Marshall Volkswagen Gatwick
    Good afternoon, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Brilliant
    Response from Marshall Volkswagen Gatwick
    Good evening Leo and thank you for taking the time to leave your 5 star review for the team at Marshall Volkswagen Gatwick, we really appreciate it and look forward to welcoming you back to the dealership again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Fantastic service
    Response from Marshall Volkswagen Gatwick
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Gatwick
    Good morning Callum. Thank you for your five star review. It is very much appreciated. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent Customer Service once again from Jamie whom I have dealt with for many years & is one of the reasons I keep coming back.
    Response from Marshall Volkswagen Gatwick
    Good afternoon Mary-Ellen, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Polite professional and you was made to feel like you was tho main customer
    Response from Marshall Volkswagen Gatwick
    Good evening Christopher, thank you for your excellent review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Fantastic customer service and Jamie went above and beyond to help and accommodate. He kept in regular contact and did everything he could to find me a suitable car that fitted my criteria. 5 stars for Jamie!
    Response from Marshall Volkswagen Gatwick
    Good evening, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    The scheme itself was good. The hand over less so we were given a time to come in and pick up the car we had to wait an hr before the man had finished with the people he was dealing with the other sales people made us a hot drink and apologised but the motorbility salesman did not, I don't think he even acknowledged that we were there.
    When he hadded finished he checked out old car over and went to get the new car. We received the insurance paperwork but nothing else he handed us the keys out side the showroom and that was more or less it. When we collected the old car from anotherdealership it was in the showroom covered up and we drove it out which was nice. We felt unimportent and rushed at the end...a bit of a letdown we were excited about picking up our new car but we felt let down it spoilt it.
    Response from Marshall Volkswagen Gatwick
    Good afternoon Joanna, thank you for your review and feedback. I shall pass your comments on to senior management to address. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great only draw back is speedometer is in kilo not miles per hour will return to get that sorted out
    Response from Marshall Volkswagen Gatwick
    Thank you for your review! We really appreciate you taking the time to feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent efficient all round experience very professional
    Response from Marshall Volkswagen Gatwick
    Good evening Julian, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    L Thompson service was great video was good staff was polite
    Response from Marshall Volkswagen Gatwick
    Good morning Lynda, thank you for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Jamie was extremely patient with us and went through everything in detail without pressure.
    Response from Marshall Volkswagen Gatwick
    Thank you Jack. We really appreciate your 5 Star review and will pass on your feedback to Jamie and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Gatwick
    Good morning Amanda, thank you for your review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service
    Response from Marshall Volkswagen Gatwick
    Good afternoon Shamshul, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

Similar Motability Scheme dealers