The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 19:00 |
Tuesday | 08:30 - 19:00 |
Wednesday | 08:30 - 19:00 |
Thursday | 08:30 - 19:00 |
Friday | 08:30 - 19:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Harry Harris
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Andy Boxall
Accessibility features at Lexus Gatwick
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lexus Gatwick
Lexus Gatwick is part of Steven Eagell group - the biggest Lexus and Toyota group in Europe
Steven Eagell Lexus Gatwick can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Lexus Gatwick on 01293832890 to make an appointment with our Motability Scheme specialist.
Reviews at Lexus Gatwick
- Rating 5.0Oct 31, 2024Daniel was extremely helpful and very knowledgeable. At no time did I feel rushed, Daniel took the time to show me how to set up charging, connect my phone and use the cars interface.Response from Lexus GatwickNov 1, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Abena. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 4.0Oct 8, 2024The experience was very good.. However I had to wait quite a while before someone was available to speak to me..Response from Lexus GatwickOct 9, 2024Thank you for posting a review Robert and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
- Rating 5.0Jul 10, 2024I recently purchased a Motability car from Lexus Gatwick in Crawley, and the experience was exceptional from start to finish. Harry, the Motability Specialist, was incredibly professional and friendly, ensuring I felt welcomed and valued. His expertise and dedication made the entire process smooth and stress-free. I also want to extend my thanks to Elina, who supports the sales team. Her assistance and support were invaluable and greatly appreciated. The staff were all fantastic, but Harry and Elina's contributions truly stood out. This was my first experience buying a car through Motability; the process was efficient, and I appreciated the transparent communication throughout. I highly recommend Lexus Gatwick, especially Harry and Elina, to anyone looking for a high-quality car and excellent customer service.Response from Lexus GatwickJul 11, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Laura. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 2.0Mar 4, 2024Too busy to answer basic questions, will not answer calls to try and rectify problems. Probably don’t care because it’s MotabilityResponse from Lexus GatwickMar 5, 2024Thank you for posting a review Jean and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
- Rating 5.0Feb 21, 2024Thank you so much Sam
I love my Lexus.
Staff was very helpful.
Thank youResponse from Lexus GatwickFeb 21, 2024Thank you so much for your kind words, Kelly. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future. - Rating 5.0Nov 6, 2023Great customer service, understanding of customer’s needs, thoughtful and caringResponse from Lexus GatwickNov 7, 2023Thank you so much for your kind words, Jean. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Oct 16, 2023Knowledgeable, friendly staff. Considerate, kind and ultimately made my first car buying experience very special. I will be back to them again, for sure!Response from Lexus GatwickOct 17, 2023Thank you so much for your kind words, Allison. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 4.0Oct 12, 2023Excellent on handover and when there was a delay.. just wish it hadn’t got to the delay with no communication.
Michael & Elina were fantasticResponse from Lexus GatwickOct 13, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Elaine. We wish you safe travels in your new car and look forward to seeing you again soon! - Rating 4.0Sep 12, 2023Very gòd customer service very pleasedResponse from Lexus GatwickSep 13, 2023Thank you so much for your kind words, Colin. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Aug 31, 2023Fantastic Service!Response from Lexus GatwickSep 1, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Adil. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Aug 22, 2023Martin very efficientResponse from Lexus GatwickAug 23, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Susan. We wish you safe travels in your new car and look forward to seeing you again soon!