Motability Scheme at Lexus Gatwick

Motability Scheme at Lexus Gatwick

4.3
Rating 4.3
(8 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
The Drive
Gatwick Road
Crawley RH10 9AN
GB
Phone Number
Call Steven Eagell Lexus Gatwick on 01293 832890
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Elina Miscuka
  • Sam Krisman
  • Janos Kapus
  • Harry Harris
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Andy Boxall
  • Mohammed Khan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Lexus Gatwick

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Steven Eagell Lexus Gatwick

Lexus Gatwick is part of Steven Eagell group - the biggest Lexus and Toyota group in Europe

Steven Eagell Lexus Gatwick can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Lexus Gatwick on 01293832890 to make an appointment with our Motability Scheme specialist.

Reviews at Steven Eagell Lexus Gatwick

  • Rating 2.0
    Too busy to answer basic questions, will not answer calls to try and rectify problems. Probably don’t care because it’s Motability
    Response from Steven Eagell Lexus Gatwick
    Thank you for posting a review Jean and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Thank you so much Sam
    I love my Lexus.
    Staff was very helpful.
    Thank you
    Response from Steven Eagell Lexus Gatwick
    Thank you so much for your kind words, Kelly. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Great customer service, understanding of customer’s needs, thoughtful and caring
    Response from Steven Eagell Lexus Gatwick
    Thank you so much for your kind words, Jean. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Knowledgeable, friendly staff. Considerate, kind and ultimately made my first car buying experience very special. I will be back to them again, for sure!
    Response from Steven Eagell Lexus Gatwick
    Thank you so much for your kind words, Allison. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 4.0
    Excellent on handover and when there was a delay.. just wish it hadn’t got to the delay with no communication.
    Michael & Elina were fantastic
    Response from Steven Eagell Lexus Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Elaine. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 4.0
    Very gòd customer service very pleased
    Response from Steven Eagell Lexus Gatwick
    Thank you so much for your kind words, Colin. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Fantastic Service!
    Response from Steven Eagell Lexus Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Adil. We wish you safe travels in your new car and look forward to seeing you again soon.
  • Rating 5.0
    Martin very efficient
    Response from Steven Eagell Lexus Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Susan. We wish you safe travels in your new car and look forward to seeing you again soon!

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