Motability Scheme at Steven Eagell Toyota Gatwick

Motability Scheme at Steven Eagell Toyota Gatwick

4.4
Rating 4.4
(27 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
The Drive
Gatwick Road
Crawley RH10 9AN
GB
Phone Number
Call Steven Eagell Toyota Gatwick on 01293 832926
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Krsna Patel
  • Edwin Wild
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Andy Boxall
  • Vineet Vaish
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Gatwick

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Steven Eagell Toyota Gatwick

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Gatwick can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Gatwick on 01293832926 to make an appointment with our Motability Scheme specialist.

Reviews at Steven Eagell Toyota Gatwick

  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota Gatwick
    Hi Iris, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    I had a brilliant experience. Nothing was too much, super accommodating, polite, answered all questions and made it a very pleasant and easy transition. At no point did I feel pressured or rushed and I was always kept upto date. Above and beyond was my experience. Thank you
    Response from Steven Eagell Toyota Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Shauni. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota Gatwick
    Hi Elaine, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Helpful, friendly and professional, will definitely recommend
    Response from Steven Eagell Toyota Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Theo. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Great from test drive to ordering. Can’t wait to get my new car.
    Response from Steven Eagell Toyota Gatwick
    Thank you so much for your kind words, Amanda. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 1.0
    Very poor! And there attitude very disappointed will Be Making a another complaint
    Response from Steven Eagell Toyota Gatwick
    Thank you for posting a review Martin and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    It went very smoothly.
    They kept us well informed throughout
    Response from Steven Eagell Toyota Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Aasiya. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Great job
    Response from Steven Eagell Toyota Gatwick
    Hi Maximillian, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great service
    Response from Steven Eagell Toyota Gatwick
    Hi Ian, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Good
    Response from Steven Eagell Toyota Gatwick
    Hi Billie, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Very satisfied
    Everything explained thoroughly
    👍
    Response from Steven Eagell Toyota Gatwick
    Thank you so much for your kind words, Aasiya. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Absolutely excellent service couldn’t of asked for better
    Response from Steven Eagell Toyota Gatwick
    Thank you so much for your kind words, Phillip. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Edwin was polite helpful and understanding. Definitely recommend Edwin in sales
    Response from Steven Eagell Toyota Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Natalie. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very professional, kind and courteous. A complete different experience, and one where they were only to happy to help with anything. Such a breath of fresh air compared to the last dealership (Ford) I had the misfortune of using. And it feels good to be treated as a human and not just a cash cow.
    Brilliant dealership and thank you.
    Response from Steven Eagell Toyota Gatwick
    Thank you so much for your kind words, Adam. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Salesman was Greg, very polite, knowledgeable, and helpful.

    Would really like the car though as housebound until I get it
    Response from Steven Eagell Toyota Gatwick
    Thank you so much for your kind words, Anne. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very professional
    Response from Steven Eagell Toyota Gatwick
    Hi Aasiya, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 1.0
    There was no handover the car wasn't ready and after spending 2 hours in dealership was sent away in a courtesy car. The car was taken to my home address but on inspection in the morning there were items missing and damage to the car. Really disappointed
    Response from Steven Eagell Toyota Gatwick
    Thank you for posting a review Sonia and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Solid
    Response from Steven Eagell Toyota Gatwick
    Hi Evelyn, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great customer service
    Response from Steven Eagell Toyota Gatwick
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Patricia. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 3.0
    New system in place so took much longer than expected and had to contact again regarding aspects
    Response from Steven Eagell Toyota Gatwick
    Thank you for posting a review Sonia and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.

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