Motability Scheme at Group 1 Volkswagen Dartford

4.8
Rating 4.8
(333 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
370 Princes Road
Dartford DA1 1LN
GB
Get directions
Phone Number
Call Group 1 Volkswagen Dartford on 01322 950266
01322 950266
01322 950266
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Oliver
  • Keith Sedden
  • Steve Sheehan
  • Steve Coaten
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Richard Pallett
  • Yasmine Zekri
  • John Moody
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Dartford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Dartford

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

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Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.
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Reviews at Group 1 Volkswagen Dartford

  • Rating 5.0
    Great experience as always with Volkswagen Dartford. Keith and Kirsty were helpful and knowledgeable. This is our third vehicle ordered through this dealership and I would highly recommend it.
    Response from Group 1 Volkswagen Dartford
    Hello Dylan,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had a great experience with us at Volkswagen Dartford. Keith and Kirsty will be delighted to know that their efforts made a positive impact on your visit. It's fantastic to have you as a loyal customer, and we're honoured that you've chosen us for your third vehicle. Your recommendation means a lot to us, and we look forward to serving you again in the future.

    Best regards,
    The Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Overall experience was excellent can't thank steve at volkswagon enough. Great service thanks so much
    Response from Group 1 Volkswagen Dartford
    Dear Charlotte,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your overall experience was excellent and that Steve provided you with great service. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Dartford.

    Best regards,

    Group 1 Volkswagen Dartford Team
  • Rating 5.0
    Steve Sheehan was very helpful throughout. Explained everything in full detail, kept me updated throughout, very happy!! 5* service
    Response from Group 1 Volkswagen Dartford
    Hello Tara,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Steve Sheehan was able to assist you effectively and provide the detailed information you needed. Keeping our customers updated and ensuring a smooth experience is very important to us, and we're delighted to know you were happy with the service. Your feedback is greatly appreciated and will be shared with Steve and the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Excellent customer service with Keith Seddon at Dartford VW branch, he paid attention to our needs. Kirsty was also very good when we collected our car and explained everything to me.
    Response from Group 1 Volkswagen Dartford
    Hello Elaine,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your excellent experience with Keith and Kirsty at our Dartford VW branch. It's fantastic to know that they were attentive to your needs and provided clear explanations during your car collection. Your satisfaction is our top priority, and your kind words mean a lot to our team. We look forward to serving you again in the future.

    Kind Regards
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Great experience
    Response from Group 1 Volkswagen Dartford
    Hello Jessica,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Group 1 Volkswagen Dartford. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    His a really nice person best
    Response from Group 1 Volkswagen Dartford
    Hello Anthony,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us at Group 1 Volkswagen Dartford. It's wonderful to know that our team made a positive impression. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    I have no complaints. The MOT was carried out.
    Response from Group 1 Volkswagen Dartford
    Hello Aaron,

    Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a positive experience with your MOT service at Group 1 Volkswagen Dartford. Your satisfaction is our top priority, and it's wonderful to know that everything met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Volkswagen Dartford Team
  • Rating 5.0
    Salesman was very nice and polite, he went through the whole process with me and was very satisfied
    Response from Group 1 Volkswagen Dartford
    Hello Alan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our salesman and that you were satisfied with the entire process. Our team at Group 1 Volkswagen Dartford is dedicated to providing excellent service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Very knowledgable and professional, didn’t rush me . Made everything clear
    Response from Group 1 Volkswagen Dartford
    Hello Kathryn,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team knowledgeable and professional. It's great to know that we were able to provide you with clear information without making you feel rushed. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Dartford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great Experience
    Friendly professional courteous
    Staff
    Thankyou
    VW… Steve & Kirsty
    Response from Group 1 Volkswagen Dartford
    Dear David,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a great experience at Group 1 Volkswagen Dartford. Our team, including Steve and Kirsty, is dedicated to providing friendly, professional, and courteous service, and it’s fantastic to know that we met your expectations.

    Your kind words and perfect rating of 5.0 truly mean a lot to us. We are committed to ensuring that every visit is as positive as yours, and your feedback encourages us to keep up the good work.

    If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back in the future.

    Thank you once again!

    Best regards,

    Group 1 Volkswagen Dartford
  • Rating 5.0
    Fab service throughout from both Steve and Kirsty
    Response from Group 1 Volkswagen Dartford
    Hello George,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you received fab service from both Steve and Kirsty. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Very nice people and very
    Helpful
    Response from Group 1 Volkswagen Dartford
    Dear Martina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be nice and helpful. Providing excellent service is our top priority, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Dartford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Friendly and kept me informed during the service
    Response from Group 1 Volkswagen Dartford
    Dear Wasima,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and informative. Keeping our customers informed and ensuring a pleasant experience is a top priority for us at Group 1 Volkswagen Dartford. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 4.0
    All ok
    Response from Group 1 Volkswagen Dartford
    Hello Sunita,

    Thank you for taking the time to leave a review for Group 1 Volkswagen Dartford. We’re pleased to hear that your experience with us was satisfactory. Your feedback is invaluable as it helps us to continually improve our services and ensure we meet the needs of our customers. If there’s anything specific you think we could do better, please feel free to share your thoughts. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Fantastic , Steven was a super salesman and Kirsty was simply fantastic and so informative on the car.
    Response from Group 1 Volkswagen Dartford
    Hello Spencer,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with us. Steven and Kirsty will be delighted to know that their efforts made such a positive impact on your visit. We always strive to provide informative and exceptional service to our customers, and it's great to know we hit the mark for you.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Group 1 Volkswagen Dartford.

    Kind regards,

    Motability Scheme Team
    Group 1 Volkswagen Dartford
  • Rating 5.0
    Kirsty was extremely helpful and knowledgeable. She made the process very efficient and simple.
    Response from Group 1 Volkswagen Dartford
    Dear Joyce,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Kirsty was able to assist you effectively and make your experience with us both efficient and simple. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that we met your expectations.

    At Group 1 Volkswagen Dartford, we strive to provide exceptional service to all our customers, and it is always rewarding to hear when we have succeeded. If there is anything else we can do for you or if you have any further questions, please do not hesitate to reach out.

    Thank you once again for your review. We look forward to serving you in the future.

    Best regards,

    Group 1 Volkswagen Dartford
  • Rating 5.0
    Work done and video of mot check
    Response from Group 1 Volkswagen Dartford
    Dear Nicola,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you were pleased with the work done and the video of the MOT check. At Group 1 Volkswagen Dartford, we strive to provide exceptional service and ensure our customers have a seamless experience. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Fantastic helped a lot
    Response from Group 1 Volkswagen Dartford
    Hello Martin,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Group 1 Volkswagen Dartford. Our team is dedicated to providing the best service possible, and it's great to know we were able to help you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Steve Sheehan was very supportive, professional and explained everything with simplicity and ease. Thankyou for your fantastic customer service and support Steve! I would highly recommend you and Dartford VW Group to friends and family.
    Response from Group 1 Volkswagen Dartford
    Dear Rebecca,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Steve Sheehan. It's fantastic to know that his support and professionalism made your visit enjoyable and straightforward. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you, your friends, and family to Dartford VW Group in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Very helpful lovely man
    Response from Group 1 Volkswagen Dartford
    Hello Keeley-ann,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Group 1 Volkswagen Dartford. It's great to know that our staff was able to assist you effectively. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford

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