Motability Scheme at Group 1 Volkswagen Dartford

4.8
Rating 4.8
(293 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
370 Princes Road
Dartford DA1 1LN
GB
Get directions
Phone Number
Call Group 1 Volkswagen Dartford on 01322 950266
01322 950266
01322 950266
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Oliver
  • Keith Sedden
  • Steve Sheehan
  • Steve Coaten
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Richard Pallett
  • Yasmine Zekri
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Dartford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Dartford

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

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Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.
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Reviews at Group 1 Volkswagen Dartford

  • Rating 5.0
    Very helpful very polite very friendly
    Response from Group 1 Volkswagen Dartford
    Dear Philomena,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful, polite, and friendly. Providing excellent service is our top priority, and your feedback is a great affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Dartford.

    Best regards,
    Emma
    Motability Scheme Team
  • Rating 5.0
    Keith was very helpful and friendly and any questions were answered. Everyone was so friendly when I picked car up too.
    Response from Group 1 Volkswagen Dartford
    Hello Louis,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Keith was able to assist you effectively and that you found our team friendly during your car pickup. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Easy & friendly
    Response from Group 1 Volkswagen Dartford
    Hello Martin,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found your experience with us easy and friendly. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    I was kept upto date at all times was even sent a video of my car before I collected they go above and beyond to help would definitely recommend this company I would have gave 10 stars thank you
    Response from Group 1 Volkswagen Dartford
    Dear Zach,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Group 1 Volkswagen Dartford. Keeping our customers informed and providing exceptional service is our top priority, and we're delighted that you appreciated the video update of your car. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Very friendly and very helpful thank you
    Response from Group 1 Volkswagen Dartford
    Hello Carl,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know when we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    5 star around Katie was lovely.
    Response from Group 1 Volkswagen Dartford
    Hello Kitty,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Dartford. It's wonderful to know that Katie was able to assist you and make your visit enjoyable. We truly appreciate your kind words and look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Brilliant
    Response from Group 1 Volkswagen Dartford
    Dear Paula,

    Thank you so much for your wonderful review and the perfect 5-star rating! We are thrilled to hear that you had a brilliant experience with us at Group 1 Volkswagen Dartford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Lee was great and the whole process was effortless
    Response from Group 1 Volkswagen Dartford
    Hello Kenny,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Lee provided you with great service and that the whole process was effortless for you. Our team at Group 1 Volkswagen Dartford is dedicated to ensuring our customers have a smooth and positive experience, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Excellent advisor, Keith was very knowledgable, helpful and clear. Great service
    Response from Group 1 Volkswagen Dartford
    Hello Charles,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Keith provided you with excellent service and that you found him to be knowledgeable, helpful, and clear. Your feedback is incredibly valuable to us, and it is always rewarding to know that our efforts are appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 4.0
    Good
    Response from Group 1 Volkswagen Dartford
    Hello Stephen,

    Thank you for taking the time to leave us a review. We're pleased to hear that you had a good experience with us at Group 1 Volkswagen Dartford. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do better or if you have any further comments, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Fantastic service, 10/10 like always. Very polite lady, and understanding. Thanks
    Response from Group 1 Volkswagen Dartford
    Hello Richard,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us and that our team member was polite and understanding. Your feedback is incredibly valuable to us, and we're delighted to know that we consistently meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Group 1 Volkswagen Dartford Team
  • Rating 5.0
    Great people and helping welcome
    Response from Group 1 Volkswagen Dartford
    Hello Salinca,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Group 1 Volkswagen Dartford. Our goal is always to provide a welcoming and helpful environment for our customers, and it’s fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Volkswagen Dartford Team
  • Rating 5.0
    Excellent experience
    Response from Group 1 Volkswagen Dartford
    Hello Leonardo,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent experience at Group 1 Volkswagen Dartford. Our team is dedicated to providing the best service possible, and your feedback is a wonderful affirmation of our efforts. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Excellent highly recommend thank u
    Response from Group 1 Volkswagen Dartford
    Hello Cheryl,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Dartford. Your recommendation means a lot to our team, and we are delighted to have been able to assist you with your mobility needs. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Group 1 Volkswagen Dartford Team
  • Rating 5.0
    Steve was very helpful and informative as soon as we arrived he showed us a range of cars available and gave us all the information needed to make our decision. Steve was in contact with me throughout the process and gave me continuous updates. Pick up of my new motability car was quick and everything was went through before I left the forecourt. I was even offered a test drive before taking my car.
    Response from Group 1 Volkswagen Dartford
    Dear Tommy,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Dartford. We are thrilled to hear that Steve was able to assist you effectively and provide you with all the necessary information to make your decision. It's great to know that the process was smooth and that you appreciated the continuous updates and the opportunity for a test drive. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. We hope you enjoy your new Motability car and look forward to serving you again in the future.

    Best regards,
    The Group 1 Volkswagen Dartford Team
  • Rating 5.0
    Steve was very informative showing us all the specifications and explained how they work. Kirsty patiently talked through the infotainment.
    Response from Group 1 Volkswagen Dartford
    Hello Tom,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Steve and Kirsty were able to provide you with informative and patient service during your visit. It's great to know that you found the explanations of the specifications and infotainment helpful. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Group 1 Volkswagen Dartford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Fantasti
    Response from Group 1 Volkswagen Dartford
    Hello Carli-anna R.,

    Thank you so much for your fantastic review and for giving us a 5-star rating! We're thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Dartford. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Right on time, good reliable service, no complain.
    Response from Group 1 Volkswagen Dartford
    Dear Mete,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service to be timely and reliable. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford
  • Rating 5.0
    Stephen was good
    Response from Group 1 Volkswagen Dartford
    Dear Margaret,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Stephen at Group 1 Volkswagen Dartford. Your feedback is incredibly valuable to us, and we are delighted to know that Stephen provided you with the excellent service you deserve.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Emma
    Group 1 Volkswagen Dartford
  • Rating 5.0
    Very happy with my experience at VW Dartford , Steve was out standing in every way and i hope this continues in the future.
    Response from Group 1 Volkswagen Dartford
    Hello Zachary,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Dartford. We are thrilled to hear that Steve provided outstanding service and that you were very happy with your visit. Your feedback is incredibly valuable to us, and we are committed to maintaining this level of service in the future. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Dartford

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