Motability Scheme at TrustFord Epsom
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Epsom
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Epsom on 01372230481 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Longmead Industrial Estate
Blenheim Road
Epsom KT19 9AP
GB
Phone Number
Call TrustFord Epsom on 01372 230481
01372 230481
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Murray Mackay
- Daniel Mclernon
- Roan Mcwilliams
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Wendy Constant
- Mia Mckie-Richards
- David Edwards
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Accessibility features at TrustFord Epsom
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Epsom
- Rating 5.0Mar 3, 2025Good service from motability
Especially arranging taxis while my car was being serviced
Thank youResponse from TrustFord EpsomMar 3, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet - Rating 5.0Feb 20, 2025Really helpful and friendly staff.Response from TrustFord EpsomFeb 20, 2025Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you Janet
- Rating 5.0Feb 19, 2025They have great communication with the customers they sent me a video to make me understand how the car is and what needs to be changed so I didn’t feel lost or anything I was kept in the loop they changed the wipers. They changed the oil and the brake fluid was added.Response from TrustFord EpsomFeb 20, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 18, 2025Perfect no problems at all.Response from TrustFord EpsomFeb 18, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 7, 2025Very helpfulResponse from TrustFord EpsomFeb 10, 2025Hello Jacqueline. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 28, 2025Quick and efficient. Daniel responded to emails very quicklyResponse from TrustFord EpsomJan 30, 2025Thank you for the great review and the feedback on Daniel, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 24, 2025Murray was brilliant, made the whole process very easy for me. Thanks MurrayResponse from TrustFord EpsomJan 24, 2025Thank you so much for your kind words! We are so happy to hear that Murray was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 21, 2025Polite and thorough.Response from TrustFord EpsomJan 23, 2025Hello Adam J.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 17, 2025Excellent, very professional throughout, knowledgeable about the car and we could not of asked for any better service from Daniel.Response from TrustFord EpsomJan 20, 2025Hi Stephanie, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Daniel, we hope to see you again soon! Kind regards, Janet
- Rating 4.0Jan 13, 2025Quick and easy to choose the car I wanted. The person helping could have been a bit more welcoming and upbeat. Had to get him to repeat himself as he was mumbling. I bought someone with me and I feel as though he was talking to her most of the time instead of me, me being the customer. Apart from that it was okay.Response from TrustFord EpsomJan 13, 2025Thank you for choosing us for your Motability car and are pleased that you received great service! We look forward to seeing you again soon.
- Rating 5.0Jan 7, 2025No further comment!Response from TrustFord EpsomJan 7, 2025Thank you for your high star rating.
- Rating 5.0Dec 23, 2024Roan made the whole process very smooth and explained all I needed to know very clearlyResponse from TrustFord EpsomDec 27, 2024Thank you so much for your kind words! We are so happy to hear that Roan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 9, 2024Daniel always gives us the best service.Response from TrustFord EpsomDec 10, 2024Hi Robert, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Daniel, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Dec 6, 2024Very helpful unlike Wimbledon dealershipResponse from TrustFord EpsomDec 6, 2024Thank you for the great review and the feedback on TrustFord Epsom, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 5, 2024My experience with you was excellentResponse from TrustFord EpsomDec 6, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 5, 2024Really good customer service.Response from TrustFord EpsomDec 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 3, 2024Staff were excellent from service advisor to cleaners in waiting area to the driver who brought my car to the door.
A1 service all round.
Disabled facilities also clean and well presented as was waiting and coffee area. Even allowed to play with showroom cars until your heart is contentResponse from TrustFord EpsomDec 3, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet - Rating 3.0Oct 25, 2024It was fine.Response from TrustFord EpsomOct 25, 2024Thank you for your high star rating.
- Rating 5.0Oct 18, 2024Daniel delivered excellent service!..Response from TrustFord EpsomOct 18, 2024Thank you so much for your kind words! We are so happy to hear that Daniel, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 18, 2024Excellent!Response from TrustFord EpsomOct 18, 2024Thank you for your high star rating.