Motability Scheme at TrustFord Epsom
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Epsom
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Epsom on 01372230481 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Longmead Industrial Estate
Blenheim Road
Epsom KT19 9AP
GB
Phone Number
Call TrustFord Epsom on 01372 230481
01372 230481
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Murray Mackay
- Daniel Mclernon
- Roan Mcwilliams
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Wendy Constant
- Mia Mckie-Richards
- David Edwards
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Accessibility features at TrustFord Epsom
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Epsom
- Rating 5.0Jun 16, 2025Roan was very friendly and helpful.
- Rating 4.0Jun 9, 2025It was really good.Response from TrustFord EpsomJun 9, 2025Hello Andrew,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us at TrustFord Epsom. Your feedback is invaluable in helping us maintain and improve our services. If there's anything specific you think we could do to make your next visit even better, please feel free to let us know. We look forward to welcoming you back in the future.
Best regards,
The TrustFord Epsom Team - Rating 5.0Jun 2, 2025Efficient service.Response from TrustFord EpsomJun 2, 2025Hello Owen W.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service efficient. At TrustFord Epsom, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The TrustFord Epsom Team - Rating 5.0Apr 25, 2025Very goodResponse from TrustFord EpsomApr 28, 2025Hello Carol F.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at TrustFord Epsom. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Epsom Team - Rating 5.0Apr 16, 2025Was treated like a queen thank you RowanResponse from TrustFord EpsomApr 17, 2025Dear Lilian L.,
Thank you so much for your wonderful review! We are thrilled to hear that Rowan made you feel like royalty during your visit. Providing exceptional service is our top priority, and your feedback truly motivates us to continue delivering the best experience possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Epsom in the future.
Warm regards,
The TrustFord Epsom Team - Rating 5.0Apr 14, 2025Murray was excellent throughout the entire process. He took the time to listen to my needs and concerns, especially as I was quite nervous about getting a new car after many years. He was approachable, friendly, and thoroughly professional.Response from TrustFord EpsomApr 15, 2025Dear Delia S.,
Thank you so much for taking the time to share your wonderful feedback about your experience with us at TrustFord Epsom. We are thrilled to hear that Murray was able to provide you with the support and professionalism you needed during your car purchase. It's great to know that he made the process comfortable and addressed all your concerns. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Epsom Team - Rating 5.0Apr 11, 2025Daniel McLernon at ford Epsom was friendly, professional and informative answered all my questions.
Nothing was too much troubleResponse from TrustFord EpsomApr 11, 2025Hello Jack O.,
Thank you for taking the time to share your feedback with us. We're delighted to hear that Daniel McLernon provided you with friendly, professional, and informative service during your visit to TrustFord Epsom. It's wonderful to know that he was able to answer all your questions and make your experience a positive one.
We truly appreciate your rating and your kind words. If there's anything more we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back in the future.
Best regards,
The TrustFord Epsom Team - Rating 5.0Apr 11, 2025Excellent, very easy with an efficient service. Definitely recommendResponse from TrustFord EpsomApr 11, 2025Hello Colin D.,
Thank you so much for taking the time to share your experience with us at TrustFord Epsom. We are thrilled to hear that you found our service excellent and efficient. Your recommendation means a lot to us, and we are delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Epsom Team - Rating 5.0Apr 8, 2025Every one I spoke to was loveyResponse from TrustFord EpsomApr 9, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 1.0Mar 31, 2025No contact I had to ring left in darkResponse from TrustFord EpsomMar 31, 2025Thank you for taking your time to leave this feedback. I am sorry to hear of your experience. I have passed your details onto the management team at the dealership, to investigate. Kind regards Janet
- Rating 5.0Mar 28, 2025Excellent service and customer service as well, thank you very muchResponse from TrustFord EpsomMar 28, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 25, 2025Brilliant experience. We were well looked after by Murray and the team.Response from TrustFord EpsomMar 25, 2025Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Murray receives the recognition he deserves and forward this to the management for you. Thank you Janet
- Rating 5.0Mar 3, 2025Good service from motability
Especially arranging taxis while my car was being serviced
Thank youResponse from TrustFord EpsomMar 3, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet - Rating 5.0Feb 20, 2025Really helpful and friendly staff.Response from TrustFord EpsomFeb 20, 2025Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you Janet
- Rating 5.0Feb 19, 2025They have great communication with the customers they sent me a video to make me understand how the car is and what needs to be changed so I didn’t feel lost or anything I was kept in the loop they changed the wipers. They changed the oil and the brake fluid was added.Response from TrustFord EpsomFeb 20, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 18, 2025Perfect no problems at all.Response from TrustFord EpsomFeb 18, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 7, 2025Very helpfulResponse from TrustFord EpsomFeb 10, 2025Hello Jacqueline. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 28, 2025Quick and efficient. Daniel responded to emails very quicklyResponse from TrustFord EpsomJan 30, 2025Thank you for the great review and the feedback on Daniel, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 24, 2025Murray was brilliant, made the whole process very easy for me. Thanks MurrayResponse from TrustFord EpsomJan 24, 2025Thank you so much for your kind words! We are so happy to hear that Murray was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 21, 2025Polite and thorough.Response from TrustFord EpsomJan 23, 2025Hello Adam J.. Thank you for taking the time to leave us a review about your visit.
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Roan was able to provide you with friendly and helpful service during your visit. Your feedback is incredibly valuable to us, and it’s always rewarding to know when our team members make a positive impact.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Epsom.
Best regards,
[Your Name]
TrustFord Epsom Team