Motability Scheme at TrustFord Epsom
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Epsom
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Epsom on 01372804000 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Longmead Industrial Estate
Blenheim Road
Epsom KT19 9AP
GB
Phone Number
Call TrustFord Epsom on 01372 804000
01372 804000
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Murray Mackay
- Daniel Mclernon
- Roan Mcwilliams
- Kira Cook
Service centre details 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 10:00 - 16:00Toggle Hours
Service centre details
07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 10:00 - 16:00 |
Motability service specialists:
- Wendy Constant
- Jessica Lock
- Mia Mckie-Richards
- John Timms
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Accessibility features at TrustFord Epsom
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Epsom
- Rating 4.0Apr 17, 2024YouResponse from TrustFord EpsomApr 17, 2024Hello Iain W.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 27, 2024Daniel at TrustFord Epsom, made my Motability application easy. He was helpful, knowledgeable and courteous.Response from TrustFord EpsomMar 27, 2024Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Daniel receives the recognition he deserves and forward this to the management for you. Thank you Janet
- Rating 5.0Mar 25, 2024All went smoothly problem resolvedResponse from TrustFord EpsomMar 26, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 21, 2024Hand over was excellent and Daniel explained everything well.Response from TrustFord EpsomMar 22, 2024Hi Gary, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Daniel, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 18, 2024all dealership would thrive if they all had a Murray he was such a delight really helpful polite. kate jResponse from TrustFord EpsomMar 18, 2024Hi Kate, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Murray receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Feb 13, 2024Ronan was amazing polite and very helpful would recommend trust ford to family and friendsResponse from TrustFord EpsomFeb 14, 2024Thank you so much for your kind words! We are so happy to hear that Ronan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 4, 2024Very smooth processResponse from TrustFord EpsomFeb 5, 2024Hello Kyung G.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Feb 1, 2024As all was at great serviceResponse from TrustFord EpsomFeb 1, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 6, 2024Excellent customer service and a comfortable waiting area and facilities.Response from TrustFord EpsomJan 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Jan 3, 2024Steve was polite when picked car up and when car was delivered backed very happy with the serviceResponse from TrustFord EpsomJan 3, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steve and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Dec 14, 2023Every good and quick on getting it all doneResponse from TrustFord EpsomDec 14, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Dec 1, 2023Staff were brilliant and very helpfulResponse from TrustFord EpsomDec 4, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 3.0Nov 28, 2023Not all things totally explainedResponse from TrustFord EpsomNov 29, 2023Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Nov 22, 2023A very Good serviceResponse from TrustFord EpsomNov 22, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Nov 21, 2023First class service from start to finish. Very friendly and guided me through the process. Thank you looking forward to collecting car.Response from TrustFord EpsomNov 21, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
- Rating 5.0Nov 21, 2023Extremely helpful, knowledgeable and straightforward. Excellent service.Response from TrustFord EpsomNov 21, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Nov 16, 2023Roan was very experienced patient, he made it all so much easier as he talked us through the whole process, he was a very helpful person and we were very impressed with his knowledge and expertise, Thanks and regards Mr and Mrs Pauline and ken HResponse from TrustFord EpsomNov 17, 2023Hi Pauline, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Roan, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 16, 2023Great service always.Response from TrustFord EpsomNov 16, 2023Hello Jamie, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Nov 13, 2023Great customer serviceResponse from TrustFord EpsomNov 13, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 7, 2023Maureen Taylor. Very good well looked afterResponse from TrustFord EpsomNov 7, 2023Hello Maureen T.. Thank you for taking the time to leave us a review about your visit.