Motability Scheme at TrustFord Epsom

4.8
Rating 4.8
(172 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Epsom

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Epsom on 01372230481 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Longmead Industrial Estate
Blenheim Road
Epsom KT19 9AP
GB
Phone Number
Call TrustFord Epsom on 01372 230481
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Murray Mackay
  • Daniel Mclernon
  • Roan Mcwilliams
  • Demi Newman

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Wendy Constant
  • Jessica Lock
  • Mia Mckie-Richards
  • David Edwards
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Accessibility features at TrustFord Epsom

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Epsom

  • Rating 3.0
    It was fine.
    Response from TrustFord Epsom
    Thank you for your high star rating.
  • Rating 5.0
    Daniel delivered excellent service!..
    Response from TrustFord Epsom
    Thank you so much for your kind words! We are so happy to hear that Daniel, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent!
    Response from TrustFord Epsom
    Thank you for your high star rating.
  • Rating 5.0
    Great service thank you
    Response from TrustFord Epsom
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    An oil change and service which found anomalies and put them right. Well done..
    Response from TrustFord Epsom
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    The staff at trust ford Epsom were amazing they helped me with all my needs with my new ford thank you for their help they were amazing
    Response from TrustFord Epsom
    Hi Alison, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Epsom, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Roan was absolutely fantastic and helped us with everything we needed. Made everything nice and easy for us
    Response from TrustFord Epsom
    Thank you so much for your kind words! We are so happy to hear that Roan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Always very good.Everything taken care of so peace of mind. All staff are very polite and attentive. Thankyou
    Response from TrustFord Epsom
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant service
    Response from TrustFord Epsom
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service
    Response from TrustFord Epsom
    Thank you for your high star rating. Kind regards, Leanne.
  • Rating 5.0
    Fantastic 1st time experience thank you so much
    Response from TrustFord Epsom
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All excellent everything explained.And we look forward to our new car. We were shown several cars by Danial who was very helpful and with all information we chose the car we thought was the best for Glen
    Response from TrustFord Epsom
    Thank you for taking the time to leave us this great 5 star review Glen! Kind regards,
  • Rating 5.0
    Kind informative helpful plus great coffee
    Response from TrustFord Epsom
    We're thrilled to see that you enjoyed your visit at TrustFord Epsom
  • Rating 5.0
    Very helpful salesman Daniel.
    Easy no fuss process to order my new car.
    Response from TrustFord Epsom
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks Janet
  • Rating 5.0
    Cannot fault them, from the initial telephone call to discuss to the further meeting with them to look at cars and discuss options was just exceptional.

    Was not made to feel guilty or judged, as this was the first time I have had to order was made to feel
    Comfortable.
    Response from TrustFord Epsom
    Thank you so much for your kind words! We are so happy to hear that TrustFord Epsom were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Extremely friendly and brilliant customer service .
    Response from TrustFord Epsom
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very good service very friendly n helpful
    Response from TrustFord Epsom
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from TrustFord Epsom
    Thank you for your high star rating.
  • Rating 5.0
    My car was being serviced. Whilst I waited I sat and had 4 hot chocolate’s and watched morning television. Staff are always extremely friendly and helpful
    Response from TrustFord Epsom
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 4.0
    You
    Response from TrustFord Epsom
    Hello Iain W.. Thank you for taking the time to leave us a review about your visit.

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