Motability Scheme at Lookers Audi Guildford

4.8
Rating 4.8
(49 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
14-16 Moorfield Road
Slyfield Industrial Estate
Guildford GU1 1RU
GB
Phone Number
Call Lookers Audi Guildford on 01483 547774
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Taylor
  • Rod Vitor
  • Jidu Ravi
  • Naeem Wadud
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Jonathan Gibson
  • Greg Hewlett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Guildford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Guildford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Audi Guildford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Audi Guildford on 01483547774 to make an appointment with our Motability specialist.

Reviews at Lookers Audi Guildford

  • Rating 3.0
    Ok pleasure to give a more detailed feedback if you insist. First time we contacted them the lady was rude and told us that we have to come all the way there to find out if the vehicle we wanted was available. I explained I live I. London and doesn’t want to go all the way without knowing for sure, she did not care and hang up the phone. We decided to call again hoping to get through someone else and we did. He was able to tell us everything we needed to know and invited us to come in to finalise the paperwork.
    Response from Lookers Audi Guildford
    Hi Israe, To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very friendly service
    Response from Lookers Audi Guildford
    Hi Elizabeth Thank you for your kind words - we're glad to have been of service
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Great service from everyone
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good collection and return and kept me well informed
    Response from Lookers Audi Guildford
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great easy experience/process. Super friendly and helpful.
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service, had courtesy car which was a Godsend. Thank you.
    Response from Lookers Audi Guildford
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0

    So far so good no complaints
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely brilliant. I couldn’t be happier. Jidu was a pleasure to deal with. The whole showroom was amazing. Highly recommend. Thank you so much
    Response from Lookers Audi Guildford
    Thank you for the great review and the feedback on Jidu, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely outstanding thank you
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent customer service from David Taylor
    Response from Lookers Audi Guildford
    Thank you for the great review Nicola! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    really good
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Harry wood was the representative. He was an amazing person to speak with, he throughly walked me through the process, how and what to do. He made it simple and easy for me to order a vehicle.
    Response from Lookers Audi Guildford
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Harry receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    David Taylor gave us excellent service with a very smooth hand-over
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely the best experience made so easy David was so lovely and helpful
    Response from Lookers Audi Guildford
    Thank you for your high star rating.
  • Rating 5.0
    Great service completed swiftly.
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Very good
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    David was very helpful and he explained everything in detail. He made everything move so smoothly and stress free.
    Highly recommend!
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic
    Response from Lookers Audi Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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