Motability Scheme at Inchcape Toyota Guildford

4.7
Rating 4.7
(44 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Moorfield Road
Slyfield Green
Guildford GU1 1TB
GB
Phone Number
Call Inchcape Toyota Guildford on 01483 796300
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Flynn
  • Tim Hawkes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • John Koritsas
  • Simon Gillingham
We recommend calling and booking an appointment before visiting.
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Accessibility features at Inchcape Toyota Guildford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Toyota Guildford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Toyota Guildford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape Toyota Guildford on 01483796300 to make an appointment with our Motability specialist.

Reviews at Inchcape Toyota Guildford

  • Rating 5.0
    Really fantastic service and staff
    Response from Inchcape Toyota Guildford
    Thanks, Amy, for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and glad you feel we're on the right track. Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Rating 5.0
    Really lovely and helpful :)
    Response from Inchcape Toyota Guildford
    Thank you for taking the time to contact us and leave a 5 star review! We appreciate your kind words.
  • Rating 5.0
    Very efficient service
    Response from Inchcape Toyota Guildford
    Thank you for sharing your positive feedback Kim, all the best!
  • Rating 5.0
    My handover experience began with a appointment at 10:30. I walked into the dealership and the receptionist asked if I was Mr Fox. Its nice that I was expected and I didn't have to introduce myself, big tick. I was shown to David's desk and I noticed the vehicle next to it was covered. We finished the necessary paperwork and David thanked me for my custom and handed me over to a young gentleman (I'm gutted I can't remember his name) who had not long started working their. The big reveal started with the covered car, it was mine! They uncovered it in front of me to revealed it. The gentleman was very polite and courteous and proceeded to take me through the cockpit controls confidently and had obviously done his homework. I very much liked how he explained things and I was able to take everything in first time, leaving me feeling confident and in control of my first E.V. I can't thank him enough and i really think he's going to be a great addition to their already brilliant team. Just before I was about to drive away from their now beautifully refurbished showroom the Manager of the dealership came over to me to shake my hand and thank me for using Inchcape Toyota. All these things all added to the customer experience and haven't been done at any previous dealerships. Thank you again and keep up the superb work you do because it really matters.
    Response from Inchcape Toyota Guildford
    Thank you, David, so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your handover experience at Inchcape Toyota exceeded your expectations.

    It's fantastic to know that the personalised attention from the moment you walked in, with the receptionist recognising you by name, made you feel valued and appreciated. We understand the importance of a smooth handover process, and we are delighted that everything went seamlessly for you.

    We appreciate your kind words about David and the young gentleman who assisted you during the big reveal of your electric vehicle. It's great to hear that the unveiling of your car was a memorable experience and that the thorough explanation of the cockpit controls left you feeling confident and in control. We'll make sure to pass on your compliments to the team, especially the new addition, who played a crucial role in making your handover special.

    Our manager is also thrilled to have had the opportunity to personally thank you for choosing Inchcape Toyota. We strive to create a warm and welcoming atmosphere for our customers, and your feedback assures us that we're on the right track.

    Your positive words motivate us to continue delivering exceptional customer experiences. We are grateful for your trust in us and are honoured to have you as part of the Inchcape Toyota family. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you again for choosing Inchcape Toyota, and we look forward to serving you in the future.
  • Rating 5.0
    I've been very lucky to have had 8 new vehicles over the last 30 years, so I believe I'm in a good position to review a dealership. This is the first time I had ordered a new car with Toyota, but will definitely not be the last. On my first visit to Toyota the showroom was being refurbished and it was all a bit busy and bearing in mind I had just dropped in without an appointment I was taken care of and looked after extremely well. I decided to order a new BZ4X with David the motability specialist. David was brilliant at his job and very informative answering every question I had asked about the vehicle and it being my first E.V. I've never had service like it from a motability specialist at a garage where I've ordered a car before. Quite simply because of David I confidently decided to order at my first visit without seeing any more cars. After the car was ordered David told me when I could expect a call to let me know when it all was confirmed to a rough delivery date. Everything happened exactly as he said the communication was first class and I can't fault him in anyway. I don't normally do any reviews but because of the service I needed to say something this time. When I've ordered a car in the past I've always changed the make just so I can compare each one. At the moment I'm more than happy with my Toyota and will definitely be somewhere I visit first for my next car.
    Response from Inchcape Toyota Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service team,thanks.
    Response from Inchcape Toyota Guildford
    Thank you, Elefterios, for your kind words! We're thrilled to hear that you had a great experience with our customer service team. Providing excellent service is our top priority, and we're always here to assist you with any questions or concerns you may have. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your business!
  • Rating 5.0
    Great customer service Simon is excellent helpful kept me informed about my car.
    Response from Inchcape Toyota Guildford
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Excellent customer service thank you David for understanding and being helpful in all aspects.
    Response from Inchcape Toyota Guildford
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Very communicative, helpful and proactive throughout. Nothing was too much trouble for James. A pleasurable experience! Thank you.
    Response from Inchcape Toyota Guildford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Friendly efficient
    Response from Inchcape Toyota Guildford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 3.0
    It's comfortable and there are free refreshments. It sometimes takes a while to get attention. Polite and efficient once engaged.
    Response from Inchcape Toyota Guildford
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Amazing!! Richard was fantastic highly recommend
    Response from Inchcape Toyota Guildford
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    10 out of 10 great service very helpful. What a lovely car.
    Response from Inchcape Toyota Guildford
    Thank you for your kind and positive review, much appreciated Tracy, have a lovely weekend.
  • Rating 5.0
    As always great service and friendly and efficient staff
    Response from Inchcape Toyota Guildford
    We're thrilled to see that you enjoyed your visit and our staff were supportive, have a good day James.
  • Rating 5.0
    The staff were very helpful and couldn’t do enough for you best experience by far
    Response from Inchcape Toyota Guildford
    Hello Lewis, we are so grateful for your kind words. Thanks for sharing your review with us and the community.
  • Rating 5.0
    Very pleased with the customer service
    Response from Inchcape Toyota Guildford
    Thank you, Maximillian, so much for taking the time to leave us this review.
  • Rating 5.0
    5 Star as usual
    Response from Inchcape Toyota Guildford
    Hello Duncan, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
  • Rating 5.0
    Car collected and delivered efficiently. Good customer service.
    Response from Inchcape Toyota Guildford
    Thank you for sharing your positive experience James, appreciated.
  • Rating 5.0
    Excellent, James was so kind and patient explaining everything about the car and answering all our questions and concerns. Extremely happy , thanks James .
    Response from Inchcape Toyota Guildford
    Thanks, Elizabeth for leaving us such a wonderful review. We are thrilled that you enjoyed your experience; James will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
  • Rating 4.0
    Very good service but could communicate a little better.
    Response from Inchcape Toyota Guildford
    Hello Grace B.. Thank you for taking the time to leave us a review about your visit.

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