Motability Scheme at Group 1 Toyota Guildford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Moorfield Road
Slyfield Green
Guildford GU1 1TB
GB
Phone Number
Call Group 1 Toyota Guildford on 01483 796300
01483 796300
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- David Flynn
- Tim Hawkes
- Maria Atkinson
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- John Koritsas
- Sophie Astbury
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Toyota Guildford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Toyota Guildford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Toyota Guildford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Toyota Guildford on 01483796300 to make an appointment with our Motability specialist.
Reviews at Group 1 Toyota Guildford
- Rating 5.0Jan 30, 2026staff were very helpful and made the process of purchasing a motabilty car quick and easy
- Rating 5.0Jan 27, 2026Brilliant well informative kind and had patience in dealing with my application clear communicationResponse from Group 1 Toyota GuildfordJan 27, 2026Dear Peter,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service brilliant and informative. Our team always strives to provide clear communication and patient assistance, especially when dealing with important applications like yours. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Toyota Guildford - Rating 5.0Dec 15, 2025Toyota Guildford is a truly excellent company.
I would like to sincerely thank the whole team for their patience, kindness, and professionalism. They handled everything very carefully and explained each step clearly, which made the whole process smooth and stress-free for me.
I am very happy and satisfied with the service I received. The staff were friendly, helpful, and very attentive to my needs.
I would highly recommend this Toyota dealership to anyone looking for honest, reliable, and high-quality service. Thank you again to the entire team!Response from Group 1 Toyota GuildfordDec 15, 2025Dear Marjan,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was perfect. At Group 1 Toyota Guildford, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Toyota Guildford - Rating 1.0Sep 23, 2025Not greatResponse from Group 1 Toyota GuildfordSep 23, 2025Dear Amybeth,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with us did not meet your expectations. We strive to provide excellent service to all our customers, and it seems we fell short in your case.
I would appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to us directly so we can address your concerns and work towards a resolution.
Thank you for bringing this to our attention.
Best regards,
Group 1 Toyota Guildford - Rating 5.0Apr 20, 2025Always receive such great customer service. Thank you.Response from Group 1 Toyota GuildfordMay 22, 2025Dear James,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently receive great customer service from our team at Group 1 Toyota Guildford. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Toyota Guildford - Rating 5.0Apr 16, 2025Excellent David Flynn was brilliantResponse from Group 1 Toyota GuildfordMay 28, 2025Dear Roderick,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with David Flynn. Your feedback is incredibly valuable to us, and it’s great to know that David was able to assist you so brilliantly. We strive to provide the best service possible, and your kind words are a testament to our team's efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Guildford.
Best regards,
The Motability Scheme Team at Group 1 Toyota Guildford - Rating 5.0Mar 30, 2025Both dealers were very kind and very helpful, outstanding.Response from Group 1 Toyota GuildfordJul 7, 2025Hello Tracy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our dealers to be kind and helpful. Providing outstanding service is our top priority, and it's fantastic to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Guildford.
Best regards,
Motability Scheme Team
Group 1 Toyota Guildford - Rating 5.0Nov 5, 2024The garage picked up and returned my car done - perfectResponse from Group 1 Toyota GuildfordJan 22, 2025Thank you for taking the time to leave us this great 5 star review!
- Rating 5.0Oct 15, 2024Everything went as clockworkResponse from Group 1 Toyota GuildfordJan 22, 2025Hello Emily. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Sep 19, 2024I recently collected my new car from Toyota Guildford and I couldn't be happier with the experience. From the moment I walked into the showroom, I was greeted with friendly and attentive staff who helped guide me through the entire process. The handover process was seamless and I was impressed with how thorough and informative the staff were in explaining all the features and functions of my new car. I felt like they truly cared about making sure I was comfortable and confident with my new purchase.
The dealership also went above and beyond to ensure that my car was in perfect condition before handing it over to me. The attention to detail and level of customer service I received exceeded my expectations.
Overall, my dealership handover experience was top-notch and I am extremely satisfied with my new car and the service I received. Thank you so much to the team at Toyota Guildford for making the process enjoyable and stress-free.Response from Group 1 Toyota GuildfordJan 22, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Sep 14, 2024The service I received was outstanding patience whilst I checked out on a few occasions that the car was right for me
Regular communication and personal serviceResponse from Group 1 Toyota GuildfordSep 16, 2024Thank you so much for your wonderful review, Jane-Marie! We're thrilled to hear that you had such a positive experience with us. Our team takes pride in providing personalised service and maintaining clear communication, so it’s great to know that it made a difference for you. If you need any further assistance or have more questions, feel free to reach out. Enjoy your new car! - Rating 5.0Aug 13, 2024Efficient and thoughtfulResponse from Group 1 Toyota GuildfordAug 13, 2024Thank you so much, Diana, for your fantastic review! We’re delighted to hear that you found our service efficient, thoughtful, and courteous. It was a pleasure to assist you, and your kind words are greatly appreciated. If you need anything further or have any questions, please don’t hesitate to reach out.
- Rating 5.0Aug 12, 2024So helpful and knowledgeable. Made the process very warming and comfortable. David was simply outstanding, no pressure just completely helpful.Response from Group 1 Toyota GuildfordAug 12, 2024Thank you so much, Jason, for your kind words! We're thrilled to hear that you found our service both helpful and comfortable. It was our pleasure to assist you, and we’re glad we could make the process smooth for you. If you need anything else or have any questions in the future, don’t hesitate to reach out!
- Rating 5.0Jul 26, 2024Very helpful staffResponse from Group 1 Toyota GuildfordJul 26, 2024Thanks Carole. We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Jul 9, 2024I am happy with all the help and support I receive.Response from Group 1 Toyota GuildfordJul 9, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 26, 2024Very good service and very good staffResponse from Group 1 Toyota GuildfordJun 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 18, 2024Hi, especially want to say big thank you to Tim Hawkes who kept me up-to-date on the delivery of the car and going through the mobility side with me made it very easy to understand
The mobility scheme is very easy to understand online
Also, the Toyota app is especially good as well
Want to say thanks to Troy Woods for his handover of the Car and to show me all the controls he was extremely knowledgeable
The day I picked the car up it was covered over when it was revealed I was so excited .
It’s lovely car to drive
It’s so smooth
Mr Stephen BowmanResponse from Group 1 Toyota GuildfordMay 20, 2024Thank you for your kind words - we're glad to have been of service! - Rating 5.0Mar 27, 2024Really fantastic service and staffResponse from Group 1 Toyota GuildfordMar 27, 2024Thanks, Amy, for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and glad you feel we're on the right track. Please let us know if there is anything else we can do for you; we are more than happy to help!
- Rating 5.0Mar 22, 2024Really lovely and helpful :)Response from Group 1 Toyota GuildfordMar 22, 2024Thank you for taking the time to contact us and leave a 5 star review! We appreciate your kind words.
- Rating 5.0Mar 7, 2024Very efficient serviceResponse from Group 1 Toyota GuildfordMar 7, 2024Thank you for sharing your positive feedback Kim, all the best!
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our staff were able to assist you effectively and make the process of purchasing a Motability car quick and easy. Your positive feedback is greatly appreciated and will be shared with the team.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Group 1 Toyota Guildford Team